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The Other House South Kensington

4.0 star property
Hotel with a full-service spa, a short walk to Natural History Museum

Photo gallery for The Other House South Kensington

Exterior
Lobby lounge
The Turret
Lobby sitting area
Greater Courtyard | Courtyard view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Room service
  • Bar
  • Pet-friendly
The current price is AU$432
includes taxes & fees
2 Apr - 3 Apr

Explore the area

Map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Natural History Museum
    ‪8 min walk‬
  • Royal Albert Hall
    ‪17 min walk‬
  • Hyde Park
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for The Mezz

Premium bedding, in-room safe, individually decorated

The Mezz

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Greater Mezz

The Greater Mezz

The Greater Mezz

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Courtyard

Greater Courtyard

Greater Courtyard

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Eaves

Club Eaves

Club Eaves

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Club Apartments

The Club Apartments

The Club Apartments

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Club Flats

Greater Club Flats

Greater Club Flats

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Courtyard

Club Courtyard

Club Courtyard

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Turret

The Turret

The Turret

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

King Bedroom

King Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Bedroom Vault

Premium bedding, in-room safe, individually decorated

2 Bedroom Vault

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Junior (Twin)

Club Junior (Twin)

Club Junior (Twin)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Atrium

Club Atrium

Club Atrium

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Original

Club Original

Club Original

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom Vault

Premium bedding, in-room safe, individually decorated

3 Bedroom Vault

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 53 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for King Accessible

King Accessible

King Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Ampersand Hotel - Small Luxury Hotels of the World

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (1002)
The price is AU$427
for 1 room
includes taxes & fees
28 Mar - 29 Mar
The Ampersand Hotel - Small Luxury Hotels of the World

About the area

London

The Other House South Kensington places you in the centre of London, within just a 15-minute stroll of popular places like Kensington High Street and Natural History Museum. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to The Other Space can include deep-tissue massages, sports massages and aromatherapy along with access to the sauna and steam room. The café, The Other Kitchen, is open for breakfast, brunch and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 15-minute walk of this 4-property class London City Centre hotel include Imperial College London and Victoria and Albert Museum.

What's nearby

  • Natural History Museum - 8 min walk - 0.8 km
  • Victoria and Albert Museum - 12 min walk - 1.1 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Royal Albert Hall - 17 min walk - 1.5 km
  • Hyde Park - 3 min drive - 1.8 km

Getting around

  • Gloucester Road Underground Station - 3 min walk
  • West Brompton Station - 15 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Fait Maison - ‬2 min walk
  • ‪Club Lounge - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Paul - Gloucester - ‬3 min walk
  • ‪Burger King - ‬2 min walk

About this property

The Other House South Kensington

Hotel with a full-service spa, a short walk to Natural History Museum
The Other House South Kensington offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. Spa services, a library, and laundry facilities are also featured at The Other House South Kensington.

This 4-star London hotel is smoke free.

  • 237 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Library
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Other House South Kensington offers 237 accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The Other Space has 1 treatment room. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 27 for adults and GBP 27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (110 centimetre high)
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: GBP 50 per accommodation (varies based on length of stay), plus a deposit of GBP 500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 100 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 27 for adults and from GBP 27 for children
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

Frequently asked questions

What is the cancellation policy at The Other House South Kensington?

The Other House South Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Other House South Kensington?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at The Other House South Kensington on 2 Apr 2025 start from AU$432.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Other House South Kensington?

Yep, The Other Space is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Other House South Kensington have a pool?

The Other House South Kensington has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

What makes The Other House South Kensington a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The Other House South Kensington.

Does The Other House South Kensington serve breakfast?

Sure does, full brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Other House South Kensington?

No, The Other House South Kensington does not offer an airport shuttle service.

Is there a bar or restaurant at The Other House South Kensington?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at The Other House South Kensington?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Other House South Kensington?

Dogs are welcome at The Other House South Kensington, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 45 kg per pet.

The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 82 out of 109 reviews
Rating 8 - Good. 22 out of 109 reviews
Rating 6 - Okay. 4 out of 109 reviews
Rating 4 - Poor. 1 out of 109 reviews
Rating 2 - Terrible. 0 out of 109 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Izaskun

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
If you like the air in your room fresh, go elsewhe
Not every room has a window that can be opened and you only find that out once you are in your room. Had i known this beforehand I wouldn’t have booked it. 2 sleepless nights as there was no fresh air and the air was quite stuffy. A 650£ stay and you can’t open the bloody window, this isn’t ok .
Stayed 2 nights in Dec 2024

8/10 Good

aindriu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gareth

Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great for a week-long stay. There was a real refrigerator, a nice microwave, and a dishwasher. Guests have no control over the thermostat and it was usually unbearably hot. The bed was comfortable but the only blanket for sleeping was a heavy duvet so coupled with the heat, it was hard to sleep. The desk did provide a flat sheet for us but seemed baffled why we were uncomfortable win a room that was hotter than 72 degrees. There is no bathroom fan and you can’t open the windows so after a week the room felt stale even after it was cleaned. There are also a series of automatic lights that can be helpful in the dark but our came on and off throughout the night. There was also a flashing light from the loo that we couldn’t figure out. We’d consider staying here again.
Stayed 8 nights in Nov 2024

8/10 Good

Mikhail, Porter Ranch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the middle of the city, easy transportation to/from major activities. Pleasing staff and great interior.
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
On this trip, I traveled solo and stayed at The Other House for a week. The customer service at the front counter was excellent. Although the app didn’t work for my hotel room door, I was very quickly given key cards and everything else was lovely. The rooms are nicely decorated and clean. I took advantage of the kitchenette in my room my stay and found the neighborhood safe with restaurants, coffee, and a grocery store just 1-2 blocks away. The Piccadilly line is three minutes from the hotel—easy to get to other neighborhoods or to get a direct ride to Heathrow from this stop. I would stay again.
Stayed 6 nights in Nov 2024

10/10 Excellent

Angelika

Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Can

Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in an upscale neighborhood. Close to the Tube. It felt very safe. A little far from the Tower area, but about 15 min. Tube ride to most other attractions.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff very accommodating. A 2 min stroll from Gloucester rd tube station. Plenty of shops, bakery, bars and restaurants close by. Felt a safe area
Stayed 1 night in Nov 2024

10/10 Excellent

Wiktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exceptional especially the decor and interiors, however it was a bit dark in the room with not enough lights. The following were small irritants - TV sound was poor, no phone in the room to call reception, no tissues in the room, no instructions on how to operate the microwave/oven. However, we would definitely would stay again as the kitchenette was very good. We tried to extend the stay another week however it was full.
Stayed 4 nights in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved The Other House
Only stayed one night but was a beautiful hotel located in such a cute area - south Kensington
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, close to underground and busses. I would definately stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Celeste, Orlando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely property with a fun quirky decor. Everything needed for a comfortable stay was provided. One drawback was the room was just too warm for me. The windows did not open and air conditioning was limited. It was difficult to get a full nights sleep when overheating.
Stayed 7 nights in Oct 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. Location, service was exceptional, and the quietest room I have ever had (I asked for a quiet room). Highly recommend.
Stayed 5 nights in Oct 2024

10/10 Excellent

Camilla

Stayed 3 nights in Oct 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Fiona

Stayed 4 nights in Sep 2024

10/10 Excellent

Michele

Stayed 6 nights in Sep 2024