Ratings based on 893 Verified Reviews
Real reviews from guests who’ve stayed
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 3 Oct. 2024 on Expedia
Nice walkable neighborhood. Staff were poorly trained
Comment from Hotel Management
4 Oct. 2024 by Park City, Hotel Management
Dear Jennifer, thank you for taking the time to review your stay with us. I am sorry to hear that you found issues with the Front desk staff. As you have not specified what we should do better, it leaves me to apologise for any shortcomings that we had. Kind regards. Reservations manager
by A verified traveller from Kelowna
Posted 2 Oct. 2024 on Expedia
Comment from Hotel Management
4 Oct. 2024 by Park City, Hotel Management
Dear Patrick, thank you for your review. We are pleased to hear that you enjoyed your stay and hope to have the chance to welcome you again in the future. Kind regards. Reservations manager
by A verified traveller
Posted 1 Oct. 2024 on Hotels
Comment from Hotel Management
4 Oct. 2024 by Park City, Hotel Management
Dear Jorge, thank you for giving us such a glorious review. We are pleased to hear that you enjoyed your stay and hope to have the chance to welcome you again in the future. Kind regards. Reservations manager
by A verified traveller
Posted 29 Sep. 2024 on Expedia
I would give this place 5 stars - but the dinning are limited within the hotel - the one restaurant that is available within the restaurant was ok -Still great options walking distance from the hotel - the Staff is very nice and very helpful —
Comment from Hotel Management
1 Oct. 2024 by Park City, Hotel Management
Dear Koudell, thank you for reviewing your recent stay with us. I was pleased to hear that you enjoyed your stay with us. I was sorry to hear about the dining options but happy to hear that you found the staff helpful. Kind regards. Reservations manager
by A verified traveller
Posted 29 Sep. 2024 on Expedia
Great neighborhood, quiet, clean. When phone in room didn’t work, quickly moved us to better room
Comment from Hotel Management
1 Oct. 2024 by Park City, Hotel Management
Dear Stephen, thank you for giving us such a glorious review. We are really pleased that you enjoyed your stay with us. Kind regards. Reservations manager
by A verified traveller
Posted 28 Sep. 2024 on Expedia
The room was very nice. I enjoyed my stay besides the rock hard cardboard feeling bed! It’s within walking distance to a few restaurants but not in a busy area. My only complaints are the super uncomfortable bed and the lack of ice available on property.
Comment from Hotel Management
1 Oct. 2024 by Park City, Hotel Management
Dear Elaine, thank you for taking the time to review your recent stay with us. I am sorry to hear that you found the bed uncomfortable. It can be really difficult as some clients like soft beds and others hard beds. However, I was pleased to hear that you liked the room. Kind regards. Reservations manager
by A verified traveller
Posted 26 Sep. 2024 on Hotels
Comment from Hotel Management
27 Sep. 2024 by Park City, Hotel Management
Dear Mahwash, thank you for your review. It is clear from your score that your stay with us was not enjoyable. However, as you have not specified what we could have improved upon, it only leaves me to apologise for any shortcomings that we had. Kind regards. Reservations manager
by A verified traveller
Posted 26 Sep. 2024 on Hotels
Comment from Hotel Management
27 Sep. 2024 by Park City, Hotel Management
Dear Steven, thank you for taking the time to review your recent stay with us. We are pleased to hear that you enjoyed it and hope to have the chance to welcome you again in the future. Kind regards. Reservations manager
by A verified traveller
Posted 24 Sep. 2024 on Travelocity
Overall very good lodging. My one complaint was the selection of TV channels available, very few, no real news.
Jack was great help at the desk when we thought we had a credit card problem, he worked it out for us, and all staff was Excellent.
Comment from Hotel Management
27 Sep. 2024 by Park City, Hotel Management
Dear Robert, thank you for taking the time to review the hotel. I was glad to hear that Jack was helpful sorting out the credit card problem. We hope to have the opportunity to welcome you again in the future. Kind regards. Reservations manager
by A verified traveller
Posted 24 Sep. 2024 on Expedia
Average hotel - dated washrooms (no partition between the shower and sink/toilet area
Comment from Hotel Management
27 Sep. 2024 by Park City, Hotel Management
Dear Hashum, thank you for your review of your recent stay at the hotel. I am sorry that our bathrooms were not to your liking. Most hotels do actually have this set up in the UK. Kind regards. Reservations manager