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Il Borro - Relais & Châteaux

Tuscan-style farm stay with 2 restaurants and winery
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Il Borro - Relais & Châteaux

Aerial view
Aerial view
Yoga
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Premium Suite (Countryside)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Località Borro, 1, San Giustino Valdarno, Loro Ciuffenna, AR, 52024
  • Mulino Ad Acqua
    8 min drive
  • Comune di Castiglion Fibocchi
    8 min drive
  • Riserva Naturale Regionale Valle dell'Inferno e Bandella
    11 min drive
  • Siena (SAY-Ampugnano)
    66 min drive

Room options

View all photos for Junior Suite (Borgo)

Junior Suite (Borgo)

Junior Suite (Borgo)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Villa, Multiple Bedrooms (Il Borro)

Luxury Villa, Multiple Bedrooms (Il Borro)

Luxury Villa, Multiple Bedrooms (Il Borro)

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
Dishwasher
  • 1900.8 sq m
  • Sleeps 20
  • 10 Queen Beds

View all photos for Deluxe Room (Borgo)

Deluxe Room (Borgo)

Deluxe Room (Borgo)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Down duvet
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite (Borgo)

Deluxe Suite (Borgo) | Living area

Deluxe Suite (Borgo)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Villa, 4 Bedrooms

Luxury Villa, 4 Bedrooms

Luxury Villa, 4 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private pool
Air conditioning
Heating
  • 350 sq m
  • Sleeps 8
  • 4 Queen Beds

View all photos for Classic Room (Borgo)

Classic Room (Borgo)

Classic Room (Borgo)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Down duvet
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms (Borgo)

Family Suite, 2 Bedrooms (Borgo)

Family Suite, 2 Bedrooms (Borgo)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
2 bedrooms
Down duvet
  • 82 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 3 Bedrooms (Countryside)

Family Suite, 3 Bedrooms (Countryside) | Living area

Family Suite, 3 Bedrooms (Countryside)

Highlights

Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
3 bedrooms
  • 76 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Premium Suite (Countryside)

Premium Suite (Countryside)

Premium Suite (Countryside)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Villa

Traditional Villa | View from room

Traditional Villa

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
5 bedrooms
Down duvet
Hairdryer
  • 270 sq m
  • Sleeps 10
  • 5 Queen Beds

View all photos for Suite Prestige (Borgo)

Suite Prestige (Borgo)

Suite Prestige (Borgo)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Separate bedroom
  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms (Borgo)

Family Suite, 2 Bedrooms (Borgo) | Living area

Family Suite, 2 Bedrooms (Borgo)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
2 bedrooms
Down duvet
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite (Countryside)

Deluxe Suite (Countryside) | Living area

Deluxe Suite (Countryside)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Separate bedroom
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room (Countryside)

Classic Room (Countryside)

Classic Room (Countryside)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Down duvet
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

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4.8 out of 5, Exceptional, (19)
The price is AU$241
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Borro

At Il Borro - Relais & Châteaux you'll be 3.1 km (1.9 mi) from La Salceta Winery and 4.9 km (3.1 mi) from Church of Laterina. Highlights at this Tuscan farm house include 2 restaurants, a winery and free self-parking. .A pampering day can include deep-tissue massages and Swedish massages along with body scrubs, facials and mani/pedis. The restaurant, Tuscan Bistro, is open for lunch and dinner. Borro Bar is the farm house's own rooftop bar. Enjoy the 2 outdoor tennis courts, 24-hour gym and seasonal outdoor swimming pool plus access to horse riding/hire. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. .Sights within a 10-minute drive of this Loro Ciuffenna farm house include Mulino Ad Acqua and Comune di Castiglion Fibocchi.
View more Agritourism in BorroOpens in a new window

What's nearby

  • Mulino Ad Acqua - 8 min drive - 7.0 km
  • Centro Chirurgico Toscano - 22 min drive - 20.4 km
  • San Donato Hospital - 22 min drive - 21.0 km
  • Piazza Grande - 23 min drive - 20.6 km
  • Arezzo Equestrian Centre - 28 min drive - 27.1 km

Getting around

  • Ponticino Station - 12 min drive
  • Peretola Airport (FLR) - 67 min drive

Restaurants

  • ‪Fattoria La Vialla - ‬11 min drive
  • ‪Osteria dell'Acquolina - ‬8 min drive
  • ‪Caffè Michelangelo SNC - ‬6 min drive
  • ‪London Bar Gelateria - ‬7 min drive
  • ‪Antica Macelleria Municchi SNC - ‬6 min drive

About this property

Il Borro - Relais & Châteaux

Tuscan-style farm stay with 2 restaurants and winery
A winery is on site. Il Borro - Relais & Châteaux offers its guests a seasonal outdoor pool, outdoor tennis courts, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Meeting rooms and limo/town car service are available. Spa services, a terrace, and barbecue grills are also featured at Il Borro - Relais & Châteaux. Self parking is free.

Smoking is allowed in designated areas at this Tuscan-style Loro Ciuffenna farm stay.

  • 58 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Built in 1998
  • Winery on site
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Il Borro - Relais & Châteaux offers 58 air-conditioned accommodations with a safe and complimentary dressing gowns. Each accommodation is individually furnished and decorated. Beds feature down duvets. 48-cm flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, slippers, bidets and complimentary toiletries. This Loro Ciuffenna farm stay provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Swedish massages and facials.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Borro Bar
  • Osteria del Borro
  • Tuscan Bistro

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 48-cm flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 November to 20 December:
  • Dining venue
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 150.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the farm stay before arrival using the contact information on the booking confirmation.

Property is also known as

Il Borro Hotel Loro Ciuffenna
Il Borro Loro Ciuffenna
Il Borro Relais Châteaux Agritourism Loro Ciuffenna
Il Borro Relais Châteaux Agritourism
Il Borro Relais Châteaux Loro Ciuffenna
Il Borro Relais Châteaux House Loro Ciuffenna
Il Borro Relais Châteaux Loro
Il Borro - Relais & Châteaux Loro Ciuffenna
Il Borro - Relais & Châteaux Agritourism property
Il Borro - Relais & Châteaux Agritourism property Loro Ciuffenna

Frequently asked questions

What is the cancellation policy at Il Borro - Relais & Châteaux?

Il Borro - Relais & Châteaux offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Il Borro - Relais & Châteaux?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Il Borro - Relais & Châteaux on 8 Dec 2024 start from AU$699.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Il Borro - Relais & Châteaux?

Yep, Il Borro - Relais & Châteaux has a free self car park.

Is there a spa on site at Il Borro - Relais & Châteaux?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Il Borro - Relais & Châteaux have a pool?

Il Borro - Relais & Châteaux has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from May to September).

Is Il Borro - Relais & Châteaux family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as childcare services in the guestrooms, it's no surprise that Il Borro - Relais & Châteaux is a hit with families.

Is there a free airport shuttle available at Il Borro - Relais & Châteaux?

No, Il Borro - Relais & Châteaux does not offer an airport shuttle service.

Is there a bar or restaurant at Il Borro - Relais & Châteaux?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from November 14 until December 20.

What time are check-in & check-out at Il Borro - Relais & Châteaux?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Il Borro - Relais & Châteaux?

No, only service animals are allowed.

Is there a golf course on site at Il Borro - Relais & Châteaux?

There is a golf course next to Il Borro - Relais & Châteaux.

Il Borro - Relais & Châteaux Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 70 reviews" "
Rating 8 - Good. 8 out of 70 reviews" "
Rating 6 - Okay. 7 out of 70 reviews" "
Rating 4 - Poor. 2 out of 70 reviews" "
Rating 2 - Terrible. 1 out of 70 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and great staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brent

Travelled with family
Liked: Amenities, property conditions & facilities
Il Borro is absolute luxury as only the Ferragamo family could do without being ostentatious. The service is also commensurate.
Stayed 1 night in Jun 2024

10/10 Excellent

LINDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kieran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly amazing experience and even greater hospitality and views! Will definitely be back soon!
Stayed 1 night in Apr 2024

10/10 Excellent

Noémie

Stayed 3 nights in Sep 2023

2/10 Terrible

Anshuman

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
An over priced gimmick. The place barely has any staff. Breakfast experience is a nightmare. Good luck getting a place to sit and good luck getting any service. Took 45 minutes and chasing services to finally get a coffee that was cold. Nice concept - but not the service is non existent!!!
Stayed 2 nights in Jul 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Il Borro is the very best of Tuscany! An exceptional retreat with fantastic service, great food, and some of the best wine in Italy. Not to mention horseback riding — the resort has more horses than staff. The perfect way to unwind and spend some great time together as a couple or a family. We will definitely be back!
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravo I’ll Borro
Impeccably clean, fantastic service, and as unique a property as you’ll find in Tuscany. Spend a night or two embedded in the medieval village Ferragamo bought and restored, maintaining its charm and authenticity throughout.
Stayed 1 night in Mar 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2022

10/10 Excellent

Marcos

Stayed 1 night in Sep 2022

10/10 Excellent

Wilfredo, Santo Domingo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Sep 2022

6/10 Okay

George

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
They are trying, but not quite luxury
Stayed 2 nights in Sep 2022

10/10 Excellent

michael

Stayed 3 nights in Aug 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il Borro was absolutely fantastic. True luxury in a beautiful location. 10/10 recommend. Wonderful food. Stunning pools. Excellent wine. Looking forward to coming back!
Stayed 1 night in Jul 2022

6/10 Okay

Eleanor

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall a disappointment! For this price, there are a lot of other hotels you could stay in that are in a better location (the drive to the hotel is particularly unattractive) and have better amentities. For a small hotel, I found the service a bit lacking and impersonal. The grounds were also very disappointing (don't be fooled by the marketing materials, they are not well kept). Weeds, brown water in the fountains, and the gardens are not maintained. The biggest disappointment however was the restaurant, the food was pricey but uninspired (my bf had roasted meat and mashed potatoes that looked like wedding food) and not very interesting. The one pro is the wine is very good but still definitely would not recommend staying here!
Stayed 2 nights in Aug 2021

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel that doesn't feel like a hotel... an immersive experience! Superb food and elegant setting.
Stayed 5 nights in Sep 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The place is beautiful and the room are very pleasant, but the staff is not very professional, young and unprepared (for example, at breakfast one waitress took from our table the bottle of orange juice that we ordered so that she could pour some juice to a lady at another table, "because they did not have anymore juice"!?) , there was not enough staff at night (we had to wait 15 minutes to get the entrance gates opened one evening after dinner, because the only person working at at that time was occupied driving some other guests from the main receipt to the rooms, which are located 5 minutes walking/driving from the reception), the rooms have a heating problem (we were 6 people in 3 rooms, one of which was freezing for all the 3 nights we stayed, even if we asked to find a solution, while another was boiling hot all time, even with the heating set on OFF). Also, this little holiday was a gift from my father to his son and daughter and their respective wife and husband, but the hotel left on the last day in each room the bill of the hotel, so everyone saw it. The structure of Il Borro is beautiful, even if very unpractical: to have breakfast you have to wear your coat and walk 5 minutes to the breakfast location. Also, there is no indoor swimming pool, while we saw a photo of a indoor pool when booking, which is actually part of a private villa in Il Borro, and therefore not accessible. All the above is not in line with a Relais & Châteaux hotel and the cost of this place.
Stayed 3 nights in Dec 2019

10/10 Excellent

Mladen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience with wonderful service.
Stayed 4 nights in May 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuscany at its best
This an amazing property in a most beautiful Tuscan setting. The heated infinity pool is incredible. The restaurants are outstanding and the estates wines our brilliant and make sure you book a wine tasting with Florence. The staff and all very friendly and most professional. The view are incredible and our suite was more like a luxurious Tuscan villa, massive bedroom, bathroom and living room including a large dinning table. The property as great walking trails, golf course and even its own ancient chapel and castle ruin. This is a very special property in a beautiful part of Italy.
Stayed 2 nights in May 2019

10/10 Excellent

dania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Tuscany Experience!
Great service, beautiful surroundings, amazing food. Thank you Il Borro staff for an amazing Tuscany experience.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Maria

5 day getaway
Amazing 5 days spent at Il Borro. We were able to experience and enjoy all that the property has to offer - restaurants, cooking class, wine tasting, pools and room.
Stayed 5 nights in Aug 2018

10/10 Excellent

Jonathan

Enchanting Vacation Spot
The location is a bit off the beaten path, which is nice for us but may be challenging for some. Definitely cannot understate how nice this place is though. In all respects a very enchanting experience. I would recommend a longer stay. There is a lot to do, and with the distance you have to travel to get there, you should set aside at least a day to just relax. The staff will make that easy for you, they handle everything very promptly.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not hesitate to book. Incredible experience. Every part of it!!!
Stayed 1 night in May 2018