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Courtyard by Marriott Los Angeles - Sherman Oaks

3.5 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Los Angeles - Sherman Oaks

Outdoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Reception
Flat-screen TV, Netflix, Hulu, streaming services

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
15433 Ventura Blvd, Sherman Oaks, CA, 91403
  • Sherman Oaks Galleria
    3 min walk
  • Woodley Park
    3 min drive
  • Skirball Cultural Center
    4 min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    38 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, Netflix, Hulu, streaming services

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Best Western Plus Carriage Inn
Pool
Hot tub
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1316)
The price is AU$272
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Best Western Plus Carriage Inn

About the area

Sherman Oaks

At Courtyard by Marriott Los Angeles - Sherman Oaks you'll be within a 5-minute walk of Sherman Oaks Galleria and 3 km (1.9 mi) from Santa Monica Mountains National Recreation Area. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and limo/town car service. Additionally, you'll find a 24-hour business centre, laundry facilities and a microwave in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Sherman Oaks hotel include Universal Studios Hollywood and Getty Center.

What's nearby

  • Sherman Oaks Galleria - 3 min walk - 0.3 km
  • Skirball Cultural Center - 4 min drive - 5.6 km
  • Getty Center - 6 min drive - 8.5 km
  • University of California, Los Angeles - 8 min drive - 11.7 km
  • Universal Studios Hollywood - 10 min drive - 12.5 km

Getting around

  • Downtown Burbank Station - 14 min drive
  • North Hollywood Station - 17 min drive
  • Los Angeles Intl. (LAX) - 38 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪P.F. Chang's China Bistro - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Courtyard by Marriott Los Angeles - Sherman Oaks

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Courtyard by Marriott Los Angeles - Sherman Oaks offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre, 8 meeting rooms, and limo/town car service.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. The business-friendly Courtyard by Marriott Los Angeles - Sherman Oaks also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Sherman Oaks hotel is smoke free.

  • 213 guestrooms or units
  • 14 levels
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Courtyard by Marriott Los Angeles - Sherman Oaks offers 213 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This Sherman Oaks hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 24 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Restaurant (Breakfast)

Family friendly

  • Free cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 7 November 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Laundry facilities
  • Selected guestrooms
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Covered self-parking fee: USD 24 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Los Angeles Sherman Oaks
Courtyard Marriott Los Angeles Hotel Sherman Oaks
Courtyard Marriott Los Angeles Sherman Oaks
Courtyard Marriott Sherman Oaks
Courtyard Marriott Sherman Oaks Los Angeles
Courtyard Sherman Oaks
Courtyard Sherman Oaks Los Angeles
Marriott Courtyard Los Angeles Sherman Oaks
Sherman Oaks Courtyard
Courtyard Marriott Los Angeles Sherman Oaks Hotel
Courtyard by Marriott Los Angeles - Sherman Oaks Hotel
Courtyard by Marriott Los Angeles - Sherman Oaks Sherman Oaks

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Los Angeles - Sherman Oaks?

Courtyard by Marriott Los Angeles - Sherman Oaks offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Los Angeles - Sherman Oaks?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Los Angeles - Sherman Oaks on 13 Dec 2024 start from AU$383.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Los Angeles - Sherman Oaks?

Yep, Courtyard by Marriott Los Angeles - Sherman Oaks has a covered self car park with in/out privileges for USD 24 per night. Onsite parking is limited.

Are there any beaches close to Courtyard by Marriott Los Angeles - Sherman Oaks?

The closest beach to Courtyard by Marriott Los Angeles - Sherman Oaks is Santa Monica Beach (15.9 km).

Does Courtyard by Marriott Los Angeles - Sherman Oaks have a pool?

Courtyard by Marriott Los Angeles - Sherman Oaks has an outdoor pool. The property will be renovating the swimming pool from November 7 2024 until January 31 2025 (completion date subject to change).

Is Courtyard by Marriott Los Angeles - Sherman Oaks family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Courtyard by Marriott Los Angeles - Sherman Oaks is a hit with families.

Does Courtyard by Marriott Los Angeles - Sherman Oaks serve breakfast?

You bet, cooked-to-order breakfast is served weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott Los Angeles - Sherman Oaks?

No, Courtyard by Marriott Los Angeles - Sherman Oaks does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Los Angeles - Sherman Oaks?

Yep, you can grab a meal at Courtyard by Marriott Los Angeles - Sherman Oaks's onsite restaurant.

What time are check-in & check-out at Courtyard by Marriott Los Angeles - Sherman Oaks?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Courtyard by Marriott Los Angeles - Sherman Oaks?

No, only service animals are allowed.

Courtyard by Marriott Los Angeles - Sherman Oaks Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1001 reviews" "
Rating 8 - Good. 266 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 44 out of 1001 reviews" "
Rating 2 - Terrible. 42 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
The room was huge!
Stayed 3 nights in Aug 2024

8/10 Good

Russ, Palm Desert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient place to stay in the Sherman Oaks area of Los Angeles.
Stayed 1 night in Aug 2024

2/10 Terrible

Jagadish

Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

CANDACE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and the property was nice and clean. The staff were friendly and helpful. I enjoyed my room.
Stayed 1 night in Jun 2024

2/10 Terrible

Chitiequa

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not happy
Terrible customer service. Rude employees. I was told that I couldn’t have a microwave because I wasn’t in a king sized room. The power and elevators shut down will I was in a Zoom meeting for work. The refrigerator in my room stop working in the middle of the night and all of my groceries went bad. The air conditioning went out while I was in my Zoom meeting. The hallway walls were filthy. When I complained to the person at the front desk she was extremely rude. I asked why did I pay so much to stay there if all the amenities weren’t available. She said that I paid for my accommodations and the privilege to stay in the Sherman Oaks neighborhood. Which I found very offensive, seeing as how I live in Sherman Oaks already. I was staying because my apartment was being renovated. I am a black woman and she appeared to be Latina.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, this is a great hotel!
This was one of the best hotels we have ever experienced. The check in and out was efficient, the room was so comfortable and clean. The food and coffee was outstanding. And the staff was all friendly and helpful. WOW!
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
:]
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool, clean hotel and close enough to Universal Studios to not drive far to get there.
Stayed 1 night in Jul 2024

10/10 Excellent

Yulisa

Stayed 5 nights in Jul 2024

8/10 Good

Arjang, Maroubra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 7 nights. Staff are very friendly and helpful. It is easy to get to using Uber. The room and furniture are outdated.there are plenty places around for breakfast lunch or dinner - Cheese Cake Factory is only 10 minutes away.
Stayed 7 nights in Jul 2024

2/10 Terrible

Mairo

Stayed 3 nights in May 2024

8/10 Good

brian

Stayed 1 night in Jun 2024

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great location. Great morning, breakfast one of the best.
Stayed 1 night in Jun 2024

10/10 Excellent

Oxana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Christopher

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Wasn’t what was advertised on Expedia the limo was covered in spider webs and dirt a 1/4 inch thick and a oil pan under it half the size of the limo with oil ever where under it
Stayed 2 nights in Jun 2024

6/10 Okay

Clark L.

Disliked: Property conditions & facilities
I didn’t stay here. I appreciated they let me out of my reservation, there should be notice in reservation that the place is under remodel! I understand it needs to be done but no restaurant, waste material around and etc, customers should know this ahead of time.
Stayed 2 nights in Jun 2024

2/10 Terrible

Jack

Stayed 1 night in Jun 2024

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, however, deeply disappointed that the stay did not include 2 water bottles as complimentary. I have never stayed at a hotel or resort without complimentary bottled water.
Stayed 1 night in Jun 2024

2/10 Terrible

Kelly

It’s horrible, I’ve been trying to contact you for the last three hours!. Thinking of canceling on my future trips at this point.
Stayed 1 night in Jun 2024