Ratings based on 873 Verified Reviews

Real reviews from guests who’ve stayed
3.8 out of 5
100% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.0 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Great stay

Posted 15 Oct. 2024 on Hotels
We had a wonderful stay at the Mondrian, clean, quiet and very comfortable. Conveniently located too.
Comment from Hotel Management
16 Oct. 2024 by Management, Hotel Management
Thank you so much for your honest feedback! WE hope to see you back again very soon.
5 out of 5
by A verified traveller

Posted 15 Oct. 2024 on Expedia
The staff at the hotel were some of the kindest and most professional employees in hospitality that I’ve had the pleasure of meeting. The room was perfect. As a single woman I felt totally and completely safe at all times. I loved it. I’m looking forward to my next stay the next time i’m in LA.
Comment from Hotel Management
16 Oct. 2024 by Management, Hotel Management
Thank you so much for your honest feedback! WE hope to see you back again very soon.
4 out of 5
by A verified traveller

Posted 14 Oct. 2024 on Hotels
Comment from Hotel Management
14 Oct. 2024 by Thomas- Asst. Front Office Manager, Hotel Management
Thank you so much for your honest feedback! WE hope to see you back again very soon.
4 out of 5
by A verified traveller

Posted 13 Oct. 2024 on Expedia
Hotel is very good,but he has problems with coffe shop on first floor.Working only till 11 am,with out sign,poor selection of pastries,and one person working very slowly,last time I waiting over 15 min for one cup of coffee. Price more then in Starbucks.
Comment from Hotel Management
13 Oct. 2024 by Management, Hotel Management
Thank you for your review. We hope to see you again sometime soon.
5 out of 5
by A verified traveller

Posted 12 Oct. 2024 on Expedia
Comment from Hotel Management
13 Oct. 2024 by Management, Hotel Management
Thank you for your review. We hope to see you again sometime soon.
5 out of 5
by A verified traveller

Posted 11 Oct. 2024 on Expedia
Comment from Hotel Management
13 Oct. 2024 by Management, Hotel Management
Thank you for your review. We hope to see you again sometime soon.
5 out of 5
by A verified traveller

Posted 8 Oct. 2024 on Hotels
Everything was as advertised, good products and good customer service
Comment from Hotel Management
8 Oct. 2024 by Eugene, Hotel Management
Dear [Reviewer's Name],Thank you so much for your kind words! We're thrilled to hear that you found everything as advertised and appreciated our products and customer service. Your satisfaction is our top priority, and we look forward to serving you again in the future!Best regards,Eugene PortusAssistant Front Office ManagerMondrian L.A.
3 out of 5
by A verified traveller

2.3/5 Not a family or pet friendly hotel

Posted 7 Oct. 2024 on Hotels
We are a family of four with two teenage girls and a dog and it was not kid friendly + pet fee and not “pet friendly” and seemed to cater to outside guests rather than hotel guests. - The pool became 21+ after 1pm w/ dress code for the evening - Dress code for the restaurant next to it - No green spaces for pets - not sound proof with the parties going on below or nearby Overall would not stay if bringing family or pets. And we were not made aware of dress codes until we walked up to it.
Comment from Hotel Management
8 Oct. 2024 by Management, Hotel Management
Thank you for your review. We hope to see you again sometime soon.
5 out of 5
by A verified traveller

Posted 3 Oct. 2024 on Expedia
Room was perfect. Bed was great. Pool area is very nice. Good location on sunset
Comment from Hotel Management
3 Oct. 2024 by Gerarda, Hotel Management
Hello Brett,Thank you for choosing Mondrian Los Angeles for your stay, we are delighted to hear that you have had a great time here!We are looking forward to accommodating you again anytime soon!
5 out of 5
by A verified traveller

Posted 30 Sep. 2024 on Expedia
Great
Comment from Hotel Management
1 Oct. 2024 by Management, Hotel Management
Thank you for choosing Mondrian LA for your stay, we are delighted to hear that you had a great experience!