Platino Hotel & Casino

3.0 star property
Colonial Santiago de los Caballeros hotel in La Zurza with a casino
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Platino Hotel & Casino

Front of property - evening/night
Casino
Junior Suite
Interior entrance
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
The price is AU$138
includes taxes & fees
5 Feb - 6 Feb

Explore the area

Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Monument to the Heroes of the Restoration
    ‪19 min walk‬
  • Bella Terra Mall
    ‪4 min drive‬
  • Historic San Luis Fort Museum
    ‪5 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪20 min drive‬

Room options

Junior Suite Deluxe

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Superior Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Santiago de los Caballeros

Platino Hotel & Casino puts you in the centre of Santiago de los Caballeros, 1.6 km (1 mi) from Monument to the Heroes of the Restoration and 2.7 km (1.7 mi) from Catedral de Santiago. Highlights at this Colonial hotel include a casino, a restaurant and free continental breakfast. .The restaurant, BarRocko, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include a nightclub, free Wi-Fi in public areas and a conference centre. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free casino shuttle. .With a stay at this 3-property class La Zurza hotel, you'll be 3.1 km (2 mi) from Hermanos Patino Bridge and 3.5 km (2.1 mi) from Centro Leon.

What's nearby

  • Monument to the Heroes of the Restoration - 19 min walk
  • Catedral de Santiago - 5 min drive
  • Estadio Cibao - 7 min drive
  • Mundo Acuático - 7 min drive
  • Colinas Mall - 7 min drive

Getting around

  • Santiago (STI-Cibao Intl.) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪El Tablón Latino - ‬17 min walk
  • ‪Amigos 24 Horas - ‬14 min walk
  • ‪Café Santo Domingo - ‬11 min walk

About this property

Platino Hotel & Casino

Colonial Santiago de los Caballeros hotel in La Zurza with a casino
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. A casino, a nightclub, and multilingual staff are also featured at Platino Hotel & Casino. An airport shuttle (available 24 hours), a theme park shuttle and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Colonial Santiago de los Caballeros hotel.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Casino
  • Nightclub
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

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Frequently asked questions

What is the cancellation policy at Platino Hotel & Casino?

Platino Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Platino Hotel & Casino?

As of 30 Jan 2025, prices found for a 1-night stay for 2 adults at Platino Hotel & Casino on 5 Feb 2025 start from AU$138.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Platino Hotel & Casino?

Yep, Platino Hotel & Casino has a free self car park.

Are there any beaches close to Platino Hotel & Casino?

The closest beach to Platino Hotel & Casino is Playa Dorada (36.8 km).

Is Platino Hotel & Casino family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Platino Hotel & Casino is a hit with families.

Does Platino Hotel & Casino serve breakfast?

Sure does, complimentary continental brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Platino Hotel & Casino?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Platino Hotel & Casino?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Platino Hotel & Casino?

Check-in begins at 3 PM. Check-out time is 1:00 PM.

Are pets allowed at Platino Hotel & Casino?

No, pets are not allowed.

Platino Hotel & Casino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1003 reviews" "
Rating 8 - Good. 301 out of 1003 reviews" "
Rating 6 - Okay. 123 out of 1003 reviews" "
Rating 4 - Poor. 47 out of 1003 reviews" "
Rating 2 - Terrible. 47 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff especially in the restaurant were exceptional and the food was awesome!
Stayed 6 nights in Oct 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Grisely

Stayed 2 nights in Sep 2024

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not nice or pretty, it’s too old and smells muggy, the service is horrible, the restaurant is a hole in the wall. The showers are some old capsules that are too small you can’t move in the shower. I had to check out immediately.
Stayed 3 nights in Oct 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Is ok for the price
Stayed 1 night in Oct 2024

10/10 Excellent

Michelet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 7 nights in Sep 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel doesn’t have elevator.
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Liked: Staff & service
The staff were extremely helpful and amazing! When i first arrived, my room was ready and clean.The hotel matched my budget
Stayed 4 nights in Oct 2024

4/10 Poor

Luis

Travelled with partner
Disliked: Amenities, property conditions & facilities
Bathroom shower was in extremely poor condition, breakfast was terrible and staff truly did not want to be there
Stayed 2 nights in Oct 2024

6/10 Okay

Bethania

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Dania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very pleasant stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Escolatica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great staff. Accommodation was great. Breakfast was fresh. Dominoes pizza, casino next door. Also square one another good restaurant, nice selection. Ive stayed before. Will definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Escolatica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

victor, allentown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 1 night in Oct 2024

8/10 Good

juan, Paterson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Carlos, Miramar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so nice and professional, specially Cesarina
Stayed 1 night in Oct 2024

2/10 Terrible

Rafe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Rafael

Stayed 2 nights in Sep 2024

8/10 Good

Manuela

Great service.
Stayed 1 night in Oct 2024

10/10 Excellent

kempton

Stayed 1 night in Sep 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanti esta propediad
Stayed 3 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good like always
Stayed 1 night in Sep 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel. Good service and breakfast
Stayed 1 night in Aug 2024