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Krystal Grand Los Cabos - All inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near Costa Azul Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
Food and drink
Altitude Junior Suite Ocean Front King
In-room safe, desk, soundproofing, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
The price is AU$576
includes taxes & fees
15 Jan - 16 Jan 2025

Explore the area

Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Costa Azul Beach
    4 min walk
  • Palmilla Beach
    15 min walk
  • Plaza Mega Comercial Mexicana
    19 min walk
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    20 min drive

Room options

View all photos for Altitude Junior Suite Swimout Ocean Front King

In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front King

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double at BelAir SunClub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double at BelAir SunClub

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
Cable channels
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Altitude Junior Suite Ocean Front King

View from room

Altitude Junior Suite Ocean Front King

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
  • 63 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Palmilla Garden View King

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Palmilla Garden View King

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front Double

View from room

Altitude Junior Suite Ocean Front Double

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King at BelAir SunClub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King at BelAir SunClub

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
Cable channels
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Krystal Deal of the Day

In-room safe, desk, soundproofing, iron/ironing board

Krystal Deal of the Day

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 117 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front Double

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

Highlights

Soundproofed
Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed - single
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed - single
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Exterior

BelAir Sunclub Hotel Cabos

Pool
All-inclusive
Spa
Parking included
4.3 out of 5, Excellent, (41)
The price is AU$543
for 1 night
includes taxes & fees
8 Jan - 9 Jan
BelAir Sunclub Hotel Cabos

About the area

San José del Cabo

An all-inclusive stay in San José del Cabo awaits you at Krystal Grand Los Cabos - All inclusive. Within steps you'll find Costa Azul Beach and Palmilla Beach within a 20-minute stroll. Highlights at this beachfront property include 3 outdoor swimming pools, a full-service spa and a free water park. .A day of pampering at Eternity Spa can include massages, body wraps and mani/pedis. The buffet restaurant, The "O", serves international cuisine and is open for breakfast, lunch and dinner. The property's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site free kids' club, gym and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4-property class Costa Azul property include San Jose del Cabo Art District and Puerto Los Cabos.

What's nearby

  • Costa Azul Beach - 4 min walk
  • Palmilla Beach - 15 min walk
  • Playa Hotelera - 1 min drive
  • Club Campestre Golf Course - 4 min drive
  • San Jose del Cabo Art District - 5 min drive

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 20 min drive

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Zipper's - ‬8 min walk
  • ‪Mama Mia - ‬10 min walk
  • ‪Sardina Cantina - ‬5 min walk
  • ‪Distric Eat + Drink - ‬13 min walk

About this property

Krystal Grand Los Cabos - All inclusive

Family fun on the beach, with 3 outdoor pools, near Costa Azul Beach
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Krystal Grand Los Cabos - All inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 8 meeting rooms available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Krystal Grand Los Cabos - All inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star San José del Cabo property is smoke free.

  • 429 guestrooms or units
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with a safe and a hairdryer. 58-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free covered valet parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Los Cabos - All inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.03 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Krystal Grand Los Cabos - All inclusive?

Krystal Grand Los Cabos - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Grand Los Cabos - All inclusive?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Krystal Grand Los Cabos - All inclusive on 15 Jan 2025 start from AU$572.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Grand Los Cabos - All inclusive?

Yep, Krystal Grand Los Cabos - All inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Krystal Grand Los Cabos - All inclusive?

Yep, Krystal Grand Los Cabos - All inclusive is a short 4-minute walk from Costa Azul Beach. Fun beach activities include swimming.

Is there a spa on site at Krystal Grand Los Cabos - All inclusive?

Yep, Eternity Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Krystal Grand Los Cabos - All inclusive have a pool?

Yep, and guests love it! Krystal Grand Los Cabos - All inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Krystal Grand Los Cabos - All inclusive have a waterslide?

Yep, this property has a waterslide!

What makes Krystal Grand Los Cabos - All inclusive a romantic place to stay?

Ocean-view dining and romance packages, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Krystal Grand Los Cabos - All inclusive.

Is Krystal Grand Los Cabos - All inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Krystal Grand Los Cabos - All inclusive is a hit with families.

Is there a free airport shuttle available at Krystal Grand Los Cabos - All inclusive?

No, Krystal Grand Los Cabos - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Grand Los Cabos - All inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Krystal Grand Los Cabos - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Krystal Grand Los Cabos - All inclusive?

No, pets and service animals are not allowed.

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 534 out of 1844 reviews" "
Rating 8 - Good. 388 out of 1844 reviews" "
Rating 6 - Okay. 343 out of 1844 reviews" "
Rating 4 - Poor. 261 out of 1844 reviews" "
Rating 2 - Terrible. 318 out of 1844 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Rochelle

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We traveled last September and while we know a lot had changed with COVID but we were disappointed in the level of service to the rooms, the food otions were scare m, everything felt cafiteria from elementary. It was always cold and everyday it was the samd as the day before. The only food that was good was the hibachi restaurant. Even though we upgraded our room to the plunge pool, the items in the room where always wet and poor ventilation in the room. Nothing to do around the resort, had to travel a ways to engage in activities. Will not be returning.
Stayed 5 nights in Sep 2023

10/10 Excellent

Nora Aretzy

Love it
Stayed 3 nights in Sep 2024

10/10 Excellent

Virginia

It was amazing
Stayed 1 night in Sep 2024

6/10 Okay

nelly

Travelled with family
Liked: Staff & service, amenities
I recently stayed at krystal grand and I cannot express enough how impressed I was with the concierge services provided by Nicole Griego. From the moment we arrived, she went above and beyond to ensure our stay was unforgettable. Nicole was incredibly knowledgeable about the local area and offered fantastic recommendations for dining and activities. She took the time to understand our preferences and tailored suggestions that perfectly matched our interests. What truly set Nicole apart was her genuine care for our experience. She checked in with us regularly to make sure everything was going smoothly and even assisted with moving me to a new room and take care of my complaint. Thanks to Nicole, we felt well taken care of throughout our stay. She truly made our experience special! Thank you, nicole , for your outstanding service!
Stayed 6 nights in Sep 2024

8/10 Good

Khadja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good Stay shower nozzle wouldn’t stay in place but overall good
Stayed 4 nights in Sep 2024

10/10 Excellent

hector

Liked: Cleanliness
Amazing place
Stayed 1 night in Sep 2024

6/10 Okay

Eduardo

Travelled with partner
About the property good, only the Air condition not enough for the room during the day
Stayed 6 nights in Sep 2024

8/10 Good

John Arthur

Travelled with family
Liked: Cleanliness, staff & service
Wife and I had a great time here at the Krystal Grand. Fantastic staff everywhere. Super location. Its a little dated and areas are open to the weather which cuts down on the use of AC. We would of preferred more AC. Staff worked extremely hard during the tropical storm we had on the Friday, a huge shout out to the hard working team members. Met some great folk from the USA, Mexico and BC Canada: Cecille, Victor, Tammy, John, Marie-Anne, Jorge, Nick and Amanda. Julian and Pedro at the swim up bar do an awesome job. Expedia staff on the resort made us feel welcome and special, thanks. Tecate light beer on tap isn't the best - just saying. Ala carte restaurant's use first come first served which worked well, no waiting. House red wine is pretty much gross!! Poor evening entertainment basically because there is no stage however they try with the DJ, karaoke and BBQ's. Disappointed there was no visit from Michael Jackson !! Overall we had a really good time but doubt we'd go back. BTW the Captain that runs the breakfast dining room is fantastic, all business, professional, runs a tight ship and smiles occasionally.....SIR YES SIR.
Stayed 7 nights in Sep 2024

8/10 Good

Garmai

Travelled with partner
Liked: Staff & service
Stayed 10 nights in Sep 2024

10/10 Excellent

Craig David Albert

Stayed 9 nights in Aug 2024

10/10 Excellent

Emmanuel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property conditions in general. I did not like the fact that I had to slam the door from my room to get it to close and the thermostat was working but the display was broken. Could not read the temperature set. That was the only small inconvenience but it was working just fine.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alireza

Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea, Chambersburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had everything! Really enjoyed our time. Food was delicious, staff were attentive and overall the facility was good. Would recommend 10/10
Stayed 2 nights in Aug 2024

2/10 Terrible

Shek Man

Disliked: Cleanliness, property conditions & facilities
I am extremely disappointed with this hotel. First of all, as soon as I entered the room, I noticed the air conditioner was leaking, leaving the floor soaking wet. The whole room smelled moldy, like being in a humid rainforest! I called the front desk several times, and they just kept saying someone would come to fix it, but no one showed up for ages. Even worse, the room was absolutely filthy. There was dust and trash in the corners and under the bed. To make matters worse, there were cockroaches crawling around, leaving my family and me completely horrified and upset! The hotel clearly doesn't care about the guests' experience and hasn't even done basic cleaning. This stay was more disappointing than I could have imagined. This environment is simply not suitable for anyone to stay in! I sincerely do not recommend this hotel to anyone; it’s one of the worst I've ever stayed in.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ramon, Los Angeles

Stayed 4 nights in Aug 2024

8/10 Good

asia

Liked: Cleanliness, staff & service, property conditions & facilities
Nicole was so helpful. We ran into some issues upon arriving and she worked and guided us. Then again the morning we left. She was great and very very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and GF stayed here amazing trip loved every minute of it
Stayed 4 nights in Aug 2024

10/10 Excellent

SHAUNA

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth stay all around
Stayed 1 night in Aug 2024

6/10 Okay

Fernan Camilo

Stayed 5 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Moiduwana

Stayed 4 nights in Aug 2024

8/10 Good

Mohanad k

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Krystal Grand Los Cabos, and it was an excellent experience. From the moment I arrived, I was warmly welcomed, and Nicole at the front desk made check-in via Expedia a breeze. She was incredibly helpful and made me feel right at home. The hotel is beautiful, offering stunning ocean views, well-kept facilities, and a variety of dining options. My room was spacious, clean, and had a fantastic view. The staff, especially those at the snack bar, worked tirelessly to serve guests, and I want to give them a high five for their hard work! While I enjoyed my stay, the O buffet could improve by offering more European dishes and a wider variety of seafood ( Coffee Machine need calibration). Also, turning on the air conditioning in the giant room on Thursdays and Saturdays would make dining more comfortable. It would be great if the hotel provided DJ music or parties for children to make their stay even more enjoyable. If you're interested in timeshares, Ramon and Mac offer informative VIP tours, but be sure to do your research before committing. Overall, I highly recommend Krystal Grand Los Cabos for a luxurious and relaxing getaway. The exceptional service, especially from Nicole, made my stay memorable. I can’t wait to return!
Stayed 7 nights in Aug 2024

6/10 Okay

lissette

Travelled with family
Disliked: Property conditions & facilities
No air conditioning no shampoos
Stayed 6 nights in Aug 2024