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Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive

3.5 star property
Ocean-view resort with a poolside bar, near Cabo San Lucas Bay
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive

View from property
Exterior
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Reception
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Hot tub
    Hot tub

Explore the area

Map
Camino Viejo a San Jose Cabo San Lucas, KM 0.5, Col. El Medano, Cabo San Lucas, BCS, 23450
  • Cabo San Lucas Bay
    2 min walk
  • Medano Beach
    11 min walk
  • Puerto Paraiso Mall
    4 min drive
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    46 min drive

Room options

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite

Premium bedding, down duvets, in-room safe, desk

Two Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
LCD TV
  • 105 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for One Bedroom Suite

Premium bedding, down duvets, in-room safe, desk

One Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
LCD TV
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Cabo San Lucas

An all-inclusive stay in the heart of Cabo San Lucas awaits you at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive. Within steps you'll find Cabo San Lucas Bay and Medano Beach within a 15-minute stroll. Highlights at this beachfront resort include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The restaurant, Bella California, serves Italian cuisine and is open for breakfast, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 hot tubs and free kids' club. 4520 square feet (420 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also the convenience of free valet parking. .Attractions within a 15-minute drive of this 3.5-property class El Medano Ejidal resort include Marina Del Rey and Cabo del Sol Golf.
View more Resorts in Cabo San LucasOpens in a new window

What's nearby

  • Cabo San Lucas Bay - 2 min walk - 0.2 km
  • Medano Beach - 11 min walk - 1.0 km
  • Plaza San Lucas - 3 min drive - 1.9 km
  • Cabo San Lucas Country Club - 4 min drive - 2.2 km
  • Marina Del Rey - 5 min drive - 2.2 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 46 min drive

Restaurants

  • ‪Riu Sport Bar - ‬15 min walk
  • ‪Baja California Restaurante - ‬13 min walk
  • ‪Torote Steak House - ‬11 min walk
  • ‪La misión - ‬13 min walk
  • ‪Tequila Pool Bar - ‬11 min walk

About this property

Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive

Ocean-view resort with a poolside bar, near Cabo San Lucas Bay
Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cabo San Lucas resort.

  • 462 guestrooms or units
  • 6 dining venues
  • 3 bars or lounges
  • 4520 sq ft of conference space
  • 420 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive offers 462 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium satellite channels. Accommodation at this 3.5-star resort has kitchenettes with full-sized fridge/freezers, stovetops and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

The on-site spa has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bella California
  • Carbon Grill
  • Taco Bar
  • Tomatillos
  • Tortugas Terrace

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (4,520 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchenette
  • Limited room service
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Villa Palmar Residences Cabo San Lucas
Villa Palmar Residences
Palmar Residences Cabo San Lucas
Palmar Cabo Lucas Inclusive
Residences by Villa del Palmar
Villa del Palmar Beach Resort Cabo San Lucas
Villa del Palmar Beach Resort Cabo San Lucas All Inclusive

Frequently asked questions

What is the cancellation policy at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive on 13 Dec 2024 start from AU$632.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

Yep, Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

Yep, Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive is a short 11-minute walk from Medano Beach. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

Yep, there is an onsite spa at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive have a pool?

Yep, and guests love it! Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive features 3 outdoor pools, 2 hot tubs and 6 restaurants.

What makes Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive.

Is Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive is a hit with families.

Does Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive serve breakfast?

You bet, free buffet breakfast is on offer daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

No, Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive?

No, only service animals are allowed.

Villa del Palmar Beach Resort Cabo San Lucas - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 344 out of 665 reviews" "
Rating 8 - Good. 159 out of 665 reviews" "
Rating 6 - Okay. 93 out of 665 reviews" "
Rating 4 - Poor. 36 out of 665 reviews" "
Rating 2 - Terrible. 33 out of 665 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 4 nights at Villa del Palmar w/ some friends. The staff here were great! We also enjoyed the food. It was much better than some of the other resorts I have been to. We loved the sushi from the Taco Bar!
Stayed 4 nights in Aug 2024

6/10 Okay

CHERISH

Travelled with family and small children
Disliked: Staff & service
I liked the hotel view n look but the service was absolutely horrible in the evening if we wanted to go downtown there was no help to assist with a taxi which I find us unsafe. The dining was very limited and some places still charged for food.
Stayed 5 nights in Aug 2024

10/10 Excellent

Vipin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the food, entertainments, seimming pool, etc.... awsome experience👍
Stayed 5 nights in Jul 2024

2/10 Terrible

Pamela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope to clearly express my profound disappointment with the cleanliness standards and customer service experienced during my recent stay at your hotel. After sleeping a long day and a multiple checkins to various rooms which were not the room types I requested, we went to sleep. I woke up and discovered a tip left for the housekeeping staff by the previous guest when I moved the pillow on the bed. This discovery was deeply unsettling, as it indicated that the sheets had not been properly cleaned or changed between guests. Finding the tip not only revealed that the sheets had not been changed but also made me question the overall cleanliness practices followed in your hotel. I brought this issue to the attention of the front desk, requesting that a manager address the situation. Unfortunately, I never heard from the manager. I lovely lady named Wendy helped me, but no manager ever followed up or offered any apology. . This lack of follow-up has only added to my dissatisfaction with the overall service provided. Given the importance of hygiene and guest satisfaction, I believe it is crucial for you to address both the cleanliness issue and the failure in communication. Please note, my three children stayed next door and complained their sheets smelled awful. Wendy also had their room changed. I have waited two weeks but no one has called from your hotel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with amazing food. Service was exceptional.
Stayed 4 nights in Aug 2024

10/10 Excellent

Janet

Liked: Staff & service, amenities, property conditions & facilities
I would definetly recommend this resort to others.
Stayed 4 nights in Aug 2024

8/10 Good

Maral

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive option food can be better.
Stayed 4 nights in Aug 2024

10/10 Excellent

Spiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very well maintained and very clean. The staff was very friendly and helpful. The meals were very good and the entertainment was exemplary.
Stayed 6 nights in Aug 2024

10/10 Excellent

Umen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility and friendly staff Clean environment
Stayed 5 nights in Aug 2024

10/10 Excellent

christopher, Torrance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very accomidaging.
Stayed 4 nights in Aug 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! They maintain it will and keep it clean. They spend time on entertainment and have great options for kids. My son loved the water slide and grotto. Food was good for all inclusive and staff was fantastic! We would stay again, no question.
Stayed 3 nights in Aug 2024

4/10 Poor

Min

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

Marlon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is about the worst resort I’ve ever been to. The hotel only has ONE elevator working. It rained one day and they closed two restaurants. So, every hotel guests in the resort waited for at least an hour and half to get a simple order. The room service didn’t pick up the phone. I hate that every time you order something I had to sign a check. Never that happened to me before where I had to sign a check for a drink. The food is the worst. It’s not even the choices we’re talking about. They served the same food all the time whether it’s breakfast, lunch, or dinner. The resort basically has only two pools not counting the small on for the kids. It’s way too crowded and dirty. Too many kids screaming Hairs and leaves floating all over the water. I was careless to leave my slippers while I took I walked on a beach, I came back and someone stole it. This place is unsecured some locals were trying to sell illegal drugs in broad daylight in front of my 15 years old son. I can go on and on. I had a VIP access from Expedia and the front desk wanted to charge me additional $150 a night for an ocean view room. The only good thing about this resort is the show which me and my son enjoyed. Other than that, stay way from this property. Terrible
Stayed 4 nights in Aug 2024

10/10 Excellent

Mekel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location. Everyone was friendly, food was amazing, pools were perfect. Would come back here again and again
Stayed 4 nights in Aug 2024

6/10 Okay

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Highlights: Food and Service, specially the good service from Carlos in the Taco Restaurant and Mauricio in the pool. Location Daily night shows Lowlights: "-" Property maintenance (2 elevators broken, water flowing in our room's bathroom, aisle stinky, etc) "-" The hotel does not allow Uber to pick you up at the hotel and force you to use their taxis (costs double and old cars).
Stayed 6 nights in Aug 2024

2/10 Terrible

Marilyn

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book this hotel. Rude and terrible service. Very limited eating areas. They either decline you of eating there or its at least an hour wait. All the pools and surrounding areas was packed. No tan chairs where put out on the beach. Nobody care and you can clearly see they don't either. I would say i only had good service from a total of 4 people out of all the workers. Everything was slow, over packed, and bare minimal service. Even when you tip them, they give you attitude like you are suppose to. Completely unappreciative. We had and all inclusive package, but it is actally with limitations. I went in with low expectations and they couldn't even meet that. Cabo is beautiful, book at another resort for sure. That way you have a better time.
Stayed 5 nights in Aug 2024

8/10 Good

Veronica Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Villa del Palmar and had a fantastic experience! Although the hotel is a bit dated, it is closing sections for renovations. The lack of a swim-up bar was not an issue at all because the pool staff was absolutely incredible. Carlos, in particular, was hands down the BEST! He was attentive, friendly, and went above and beyond to ensure we had everything we needed. The hotel is very family-friendly, with cute shows every night that entertained both kids and adults alike. While the food was good, it wasn't amazing, but the overall experience made up for it.
Stayed 6 nights in Aug 2024

10/10 Excellent

Elvira

Travelled with family
Liked: Cleanliness, staff & service
Very good
Stayed 5 nights in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Andrew, mill creek

Travelled with family
Liked: Cleanliness
Door key was in wristband
Stayed 7 nights in Jul 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
All inclusive food and drinks were great. Overall we had a very nice trip . Pool was very crowded with limited seating and air conditioning in room didn’t work well but the location, food , premium alcohol and price made it a very good trip
Stayed 4 nights in Aug 2024

10/10 Excellent

Monisha R

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and clean and staffs were very nice and professional and always available to help with any questions. The only downside was that there were no dining options and all restaurant closed when there was a storm which happened all of a sudden. We would think that being a big resort restaurants would have a back up plan on how to serve people but there wasn’t and everything closed and one bar was open with more then 3 hour wait time and even the room service had 3 hour wait time which was not acceptable. Overall it’s a very nice place to stay and we enjoyed our stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

RAJIV

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 4 nights in Aug 2024

8/10 Good

Mark Alan

Travelled with partner
Liked: Cleanliness
Good location. Multiple options for food. Food quality for lunch/dinner was better than average but breakfast was only fair. Staff was average with a couple of above average (pool staff) and below average (restaurant servers/hosts) experiences. NOTE: They will try to push you to attend TIMESHARE presentation. 3/5
Stayed 7 nights in Aug 2024

4/10 Poor

Arsen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Smelly rooms, dirty unattractive small pools. Horrible customer service at restaurants. Disorganized. Occupants have no control over A/C they connect whenever it’s convenient for them. Room had horrendous smell.
Stayed 4 nights in Aug 2024