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Meliá La Palma

4.0 star property
Stylish hotel on the shore with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Meliá La Palma

2 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
Front of property
Minibar, in-room safe, desk, blackout curtains
Daily buffet breakfast (EUR 16 per person)

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Puerto Naos, Los Llanos de Aridane, La Palma, 38769
  • Puerto Naos Beach
    1 min walk
  • La Palma Beaches
    15 min walk
  • Playa de Los Monjas
    3 min drive
  • Santa Cruz de la Palma (SPC)
    58 min drive

Room options

View all photos for Meliá Room Front Sea View

Beach/ocean view

Meliá Room Front Sea View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Melia Premium Solarium

Minibar, in-room safe, desk, blackout curtains

Melia Premium Solarium

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Meliá Room Sea View

Beach/ocean view

Meliá Room Sea View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Meliá Room

Minibar, in-room safe, desk, blackout curtains

Meliá Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Meliá Room Sea View (3AD)

Beach/ocean view

Meliá Room Sea View (3AD)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite (2+2)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (2+2)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Meliá Room (3AD)

Minibar, in-room safe, desk, blackout curtains

Meliá Room (3AD)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Meliá Room (2+1)

Minibar, in-room safe, desk, blackout curtains

Meliá Room (2+1)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for The Level Solarium Front Sea View

Minibar, in-room safe, desk, blackout curtains

The Level Solarium Front Sea View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bath and shower
Private bathroom
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for The Level Sea View (3AD)

Minibar, in-room safe, desk, blackout curtains

The Level Sea View (3AD)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Rainfall showerhead
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for The Level Sea View (2+1)

Minibar, in-room safe, desk, blackout curtains

The Level Sea View (2+1)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Rainfall showerhead
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for The Level Solarium Front Sea View (2+1)

Minibar, in-room safe, desk, blackout curtains

The Level Solarium Front Sea View (2+1)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Melia Premium Solarium (2+1)

Minibar, in-room safe, desk, blackout curtains

Melia Premium Solarium (2+1)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for The Level Sea View

Minibar, in-room safe, desk, blackout curtains

The Level Sea View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Rainfall showerhead
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for The Level Suite Front Sea View

Terrace/patio

The Level Suite Front Sea View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Meliá Room Front Sea View (2+1)

Beach/ocean view

Meliá Room Front Sea View (2+1)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for The Level Suite Front Sea View (2+1)

Terrace/patio

The Level Suite Front Sea View (2+1)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Presidential Suite Front Sea View

Presidential Suite Front Sea View

Presidential Suite Front Sea View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Meliá Room Sea View (2+1)

Beach/ocean view

Meliá Room Sea View (2+1)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 23 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Meliá Room Front Sea View (3AD)

Beach/ocean view

Meliá Room Front Sea View (3AD)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

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About the area

Los Llanos de Aridane

Meliá La Palma places you steps from Puerto Naos Beach and within a 20-minute stroll of La Palma Beaches. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and 2 poolside bars. .The buffet restaurant, Puerto Naos, serves international cuisine and is open for breakfast and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the on-site free kids' club, 24-hour gym and kids' swimming pool. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also limited parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 4-property class Puerto Naos hotel include Playa de Los Monjas and Playa de Los Guirres.

What's nearby

  • Puerto Naos Beach - 1 min walk - 0.2 km
  • Charco Verde - 2 min drive - 2.2 km
  • Playa de Los Guirres - 6 min drive - 3.0 km
  • Volcano Tube of Todoque - 7 min drive - 6.7 km
  • Tazacorte Beach - 22 min drive - 12.6 km

Getting around

  • Santa Cruz de la Palma (SPC) - 58 min drive

Restaurants

  • ‪Bar Pay Pay - ‬13 min drive
  • ‪Restaurante el Rincon de Moraga - ‬12 min drive
  • ‪La Gruta - ‬14 min drive
  • ‪Panaria - ‬13 min drive
  • ‪El Duende del Fuego - ‬13 min drive

About this property

Meliá La Palma

Stylish hotel on the shore with 2 outdoor swimming pools
As a guest of Meliá La Palma, you'll find 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 7642 square feet (710 square metres) and includes conference space. A terrace, a complimentary children's club, and multilingual staff are also featured at Meliá La Palma.

This 4-star Los Llanos de Aridane hotel is smoke free.

  • 1 building
  • 308 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 7642 sq ft of conference space
  • 710 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
Meliá La Palma offers 308 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Los Llanos de Aridane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 per person
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Puerto Naos
  • Restaurant a la carte

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 7,642 square feet of conference space

Outdoors

  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property is closed between 1 January and 31 May.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Sol Palma Hotel Los Llanos de Aridane
Sol Palma Los Llanos de Aridane
Sol Palma Hotel
Sol Palma
Sol La Palma Hotel
Meliá La Palma Hotel
Meliá La Palma Los Llanos de Aridane
Meliá La Palma Hotel Los Llanos de Aridane

Frequently asked questions

What is the cancellation policy at Meliá La Palma?

Meliá La Palma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Meliá La Palma?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Meliá La Palma on 4 Dec 2024 start from AU$212.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Meliá La Palma?

Onsite parking is limited.

Are there any beaches close to Meliá La Palma?

Yep, Meliá La Palma is a short 1-minute walk from Puerto Naos Beach. Fun beach activities include scuba diving, parasailing and swimming. You can also find boat tours.

Does Meliá La Palma have a pool?

Meliá La Palma has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Meliá La Palma?

Meliá La Palma features 2 poolside bars, 2 outdoor pools and 2 restaurants.

What makes Meliá La Palma a romantic place to stay?

Ocean-view dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Meliá La Palma.

Is Meliá La Palma family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Meliá La Palma is a hit with families.

Does Meliá La Palma serve breakfast?

You bet, buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Meliá La Palma?

No, Meliá La Palma does not offer an airport shuttle service.

Is there a bar or restaurant at Meliá La Palma?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Meliá La Palma?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Meliá La Palma?

No, only service animals are allowed.

Meliá La Palma Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 217 reviews" "
Rating 8 - Good. 111 out of 217 reviews" "
Rating 6 - Okay. 61 out of 217 reviews" "
Rating 4 - Poor. 9 out of 217 reviews" "
Rating 2 - Terrible. 7 out of 217 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a disgrace. Evacuated from the hotel after one night and not a single thing about a refund from EXPEDIA. WHAT A SCAM!
Stayed 7 nights in Sep 2021

10/10 Excellent

Dana, San Luis Obispo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful pools, right next to beach and restaurants.
Stayed 1 night in Sep 2021

10/10 Excellent

Maria del Pilar Cuesta

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean, and staff very nice. The only thing I did not like was paying for parking, it should be free for guests.
Stayed 3 nights in Sep 2021

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Feb 2020

2/10 Terrible

Gunnar

Liked: Cleanliness, room comfort
Disliked: Staff & service
But the weather was good!
Too big hotel, the lobby can hold a brigade, cozy as an abbatoir. Food looks good but tasteless. Rooms are very good but Hotels.com "standard room" has not see view. 75 % of all rooms has see view.
Stayed 7 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Excellent location on quiet sunny bay. Rooms clean enough and modern. Breakfast buffet plentiful. Reception staff rude and unhelpful, dont speak English well enough to handle complaints. Extra charge for everything: parking, beach towels, safe etc
Stayed 7 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
A pleasant place to stay for a few nights
A massive hotel with all of the facilities that you would expect for a hotel of the size. Very close to both the sea/the beach and the town centre, so in a handy location. It had two pools and a decent sized number of loungers around them. The entertainment was okay but was more designed for pensioners from what we saw. It is better than the drive from the main road would have you believe. The rooms are large and reasonably well equipt though ours could have done with shelf in the bathroom and ideally one in the shower as well. The shower was good/pwerful. The downside was that the bathroon smelt, but this may have been the type of water being used to flush the toilet. Lots of people seemed really happy with their stays and were return visitors. We thought that the hotel was good/okay, but let down by a few minor points: In most cases the breakfast and evening meal food (buffet items) were much colder than you would expect, but we did find out that there was a Microwave to warm things up on the last day of our stay, hence they must have had this comment from a number of people. Things like the drinks machine were often out of juice and this was early on during the meal, hence it points to them not being checked regularly. The waiting staff at meal times were a real mix from helpful/friendly to downright grumpy. To counter this the reception staff were all just very nice and helpful. Well done to them! If I was to stay again, I would go B&B rather than half board.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean rooms. Our room overlooked the car park where there were frequent bus and taxi drop-offs which could be a little noisy. Communal areas are large and clean, but lack character. Quality of breakfast was disappointing.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Apr 2019

4/10 Poor

TK

Liked: Cleanliness, room comfort
Disliked: Staff & service
The food was awful which I think is a difficult thing to do in Spain as over all the food on the island was fantastic. The staff at reception were to the most part rude and completely disinterested in helping.
Stayed 7 nights in Nov 2018

8/10 Good

Josh, Crawley, West Sussex

Liked: Cleanliness, property conditions & facilities, room comfort
My partner and I had a reasonably great stay at this hotel. It is in a nice location near the beach, with great facilities on site. There are local shops (SPAR) and many restaurants nearby. Unfortunately, if you want to venture out further than this area, you will need a vehicle. Our hotel room was always kept clean, and the hotel cleaning staff always happy to say hello. In our opinion the food was catered more to people from Germany, but that's not a criticism. My partner is vegan, and found it quite hard to eat at dinner due to many dishes containing meat. Word of warning, they do not provide free drinking water during evening meals. We were told off for providing our own water, to which I took up with the hotel, however, it is their policy and the member of staff that I discussed it with, found it strange we would do that. They do provide bottled water at a cost, but we'd wanted to reduce the amount of waste. Overall a great experience, slightly ruined by their weird policies on drinking water.
Stayed 4 nights in Nov 2018

8/10 Good

David

Very clean comfortable and spacious hotel. Aloof and miserable staff on reception couldn't raise a smile or pleasant greeting throughout the check in process ....barman not much better ....made for a depressing welcome ........however, rooms exceptionally clean ...maids cheery and attentive ....breakfast variety good but not for an english breakfast ....cheap mini hot dog sausages though bacon, eggs and beans at least were available. Awful weak coffee machine. Lovely pool area to front and another to rear. Bus stop at road the top of entrance. Hotel guests almost entirely german ... nice enough folk but very stiff, dull and reserved which reflected in the general souless atmoshere of this vast hotel ... nobody seems to smile here or actually look like their enjoying themselves! ...perhaps that explains the miserable staff! TV had paramount film, cnn and bbc world news in english. Very welcome surprise was they brought a bottle of cava in an ice bucket with some fruit nibbles to my room on my birthday ... lovely that ...well done.Easy walk to beach, prom and restaraunts ( el -rincon was the best by far ...avoid Brisa and the surly waitress)
Stayed 3 nights in Nov 2018

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
End October stay
Sunnier side of the island, a lovely beach and port town. Renovation of hotel not complete, but very clean, check in staff could be sharper
Stayed 1 night in Oct 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is still noy finished being renovated, but its already looking good, and in a couple of months time should be great
Stayed 9 nights in Oct 2018

8/10 Good

Bastien, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aftermath of a storm
We arrived one day after a massive storm that wrecked havoc on the west coast, there was visible damage by the main pool and the beach was cordoned for the whole week. Beautiful high waves were the only compensation. Rooms are spacious and functional, the view of the ocean from the terrace is very nice. Hotel staff were handy where possible, sometimes struggling to understand English. Breakfast buffet is correct with good variety and honest quality, though very busy.
Stayed 7 nights in Mar 2018

4/10 Poor

Aline, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location but so many things wrong ..
There was an older lady at reception who was very unfriendly, when we came to ask questions it looked like we were bothering her, and her tone when answering was condescending, as if our questions were stupid. We were in a superior room and everything was OK until some people got into the room just above us. The soundproofing is VERY bad and just them walking heavily was enough to wake us up, shaking the walls and ceiling. We went to complain 4 times and they did nothing, saying they went there and heard no noises. OF COURSE, it's when they stomp that they wake us up !! Also, half our room was right under their terrace, meaning we would also hear every time they decided to move the sun beds around to follow the sun. Don't get fooled by the "Air cond" tick box, at least in the superior rooms it's completely useless because the fresh air is blown in the corridor, NOT in the bedroom. Even if you let it blow all the time, it will never cool the room. You'll have a cold entrance, then a stupid hot bedroom. The cleanliness of the room was also disappointing, there was a lot of tartar in the bath tub, looked always stained. And the cleaners were a bit weird, when we used our little "please clean our room" sign, they just changed the towels and redid the bed. No sweeping, mopping,clean sheets, they didn't even cleaned our used cups and glasses ! They did that only on the 8th day ?? Don't bother with the gym either, the equipment is falling apart and half the weights are missing.
Stayed 12 nights in Sep 2017

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sol La Palma - La Palma
probably the best food selection we've had in the Canaries.

6/10 Okay

Jacki, West Sussex

Liked: Room comfort
Good value for money
First impressions were of a large, dated and tired-looking hotel close to the black sands of Puerto Naos. Check-in process was rather laborious, but as we had chosen a superior room our misgivings soon disappeared. In contrast to the majority of the other rooms, we had an enormous sunny balcony with an incredible view of the ocean and our own private sun beds. The room itself, although in need of updating, was clean, quiet and comfortable. The large bathroom was a bit antiquated, with an unpredictable shower, but perfectly adequate. We had opted for accommodation with Half Board and were not disappointed with the quantity and quality of food available. It was a buffet-style service with lots of choice. Once again, the restaurant was in need of refurbishment, but other than that there were plenty of staff and tables were quickly cleared. There was some sort of live entertainment most nights, which was aimed at the older residents, and not quite our preference, but we were happy to escape to our room to enjoy the sounds of waves breaking on the rocks. All in all, we wanted a comfortable hotel to use as a base for our hiking holiday, and as we were out every day, it was ideal for us. It was great value for money and added to our enjoyment of a wonderful holiday on this beautiful island.

6/10 Okay

jerry, london

Liked: Staff & service
Good location in small resort
Nice hotel if a little tired looking now.built in 1990 and it is showing. Room was OK although we were unlucky with position as on second floor with poor views of sea.(paid for a sea view). Buffet dinner average,breakfast ok nothing bad nothing overly exciting. Evening entertainment poor not that we were ther for it but was quite annoying that both main gigs were seemingly cancelled at the very last minute - really wondered if there was any real intention. So not overly exciting but was reasonably priced and a good base for us.turn right out of hotel and very nice quite beach a couple of miles away.

8/10 Good

Janet, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beachside hotel with friendly staff
My husband and I thoroughly enjoyed our stay at the hotel. The food was great and staff were delightful, especially the guy who was on restaurant reception and also a waiter, whose smile was joyous. The room was huge with a great sea view. We found the pool warm, enough sun beds. Altogether, a great holiday.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great food
We had a nice room overlooking the sea. however there were areas of loose floor tiles in the room and also balcony. We found the food to be amazingly good in the hotel, very fresh and tasty with a lot of variety. Main pool areas of hotel could do with an overhaul. parts of the hotel felt derelict and empty.

8/10 Good

Suzannah

Liked: Cleanliness, staff & service, room comfort
Good hotel fantastic views if you upgrade to executive. Too busy at breakfast and food not fantastic. No proper fresh juice and machine coffee. I would go back but only to an executive room and they are a little overpriced!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
large and roomy hotel with good facilities
it was a very nice and quiet town , just the right amount of bars and resturants

8/10 Good

Bent, Oslo

Liked: Cleanliness, property conditions & facilities, room comfort
A quet and nice place to stay with good facilities
Nice stay but the room I received (at a low rate) was near the hotel entrance, at times causing noise when tour buses (excursions) departed and arrived, also late in the evening (people talking loud for quite a while). Elsewhere the hotel is quiet. In general this rather large hotel is a beautiful place with large areas both inside and outside. Very good and practical pool area. Good service and friendly staff but sometimes you have to wait a quite a while at the reception desk (understaffed, perhaps). Good breakfast. The hotel is outside any town except a small village approximately 500 meters away. Here there are a few restaurants and bars. There is a nice beach nearby with back sand but no facilities except an ice cream kiosk.