8/10 Good
TIMOTHY J
Travelled with family, Travelled with group
6 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities
Traveled in May 2024, start of the rainy season.
The resort is large, spread out, full of wildlife, and isolated. You will need a car if you want to explore off property.
The room was great. It was clean and had good AC.
The only problems we had were with some of the bar and restaurant staff. Service was sometimes good and other times extremely slow. We had a group of seven adults.
Five were on the All-Inclusive Plan and my wife and I were on the Breakfast Included Plan so we had a different color bracelet. The service (lunch, dinner & bar) for us was slower. I usually had to ask for the check multiple times or chase someone down to pay.
Servers were watching us like hawks to make sure we didn't get anything free from our All-Inclusive friends. When I couldn't get anyone to get our bill while our five friends were constantly waiting for us,I would have to get up and start walking out and then they would chase me down. "You have to pay! You have to pay!" It seems they were making us wait for no reason.
Other than that, it was a nice property. The pool was clean and the ocean water was warm and clear.
The breakfast buffet was good. We did not try the lunch or dinner buffets.
Most of the other restaurant food we had was good to excellent. Prices were about the same as U.S. restaurants.
It was overall a good trip but I don't plan to return because I want to explore other parts of the country.
TIMOTHY J
Stayed 5 nights in May 2024