8/10 Good
Michelle
Travelled with family and small children
16 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Read carefully before booking.You might not get what you thought to reserve. Both hotel and Expedia were deceiving on the room selection. I booked a room assuming it was what the pictures showed and detailed on Expedia. To my surprise it was not what I booked but an apartment room. Good luck calling them it's impossible to get in contact with them. They do not respond in a timely matter and contact # is a nonfunctioning number so find an alternative way to reach Hotel Punta Leona. Breakfast is not included. There is a overpriced charge per person for breakfast buffet likewise for dinner. There are alternative restaurants and mini market on site. There is mini golf and pool options. Pools stays open late, clean. Limited seating but spacious pool areas. I believe it's overpriced for what you are getting. Bring your own blankets and toiletries. Shower and beach towels provided. No room service or after hour. If you are hungry you need to leave premises and go into town or main road. Not a 5 star hotel/ resort. It's a decent, mediocre place to book. I only booked because it was recommended by an associate/ owner. Also if you don't book with this specific hotel you will not get Beach access which used to be free to the public and it's a nice, relaxing, beautiful beach. Beach is a 20min walk. Never found the transportation they stated to provide. I had numerous issues but tried my best to enjoy since they have a non-refundable policy. All premises are clean.
Michelle
Stayed 2 nights in Jan 2025