See all properties
Save

Courtyard by Marriott Louisville Downtown

3.0 star property
Hotel with a 24-hour fitness centre, steps from KFC Yum Center

Photo gallery for Courtyard by Marriott Louisville Downtown

Property amenity
Reception
Exterior
Lobby
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Parking available
The current price is AU$203
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
100 South Second Street, Louisville, KY, 40202
  • Whiskey Row
    ā€Ŗ1 min walkā€¬
  • KFC Yum Center
    ā€Ŗ1 min walkā€¬
  • Kentucky International Convention Center
    ā€Ŗ6 min walkā€¬
  • Louisville, KY (SDF-Louisville Intl.)
    ā€Ŗ9 min driveā€¬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Galt House Hotel Trademark Collection by Wyndham

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (3452)
The price is AU$409
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Galt House Hotel Trademark Collection by Wyndham

About the area

Louisville

Courtyard by Marriott Louisville Downtown puts you in the heart of Louisville, steps from KFC Yum Center and within a 10-minute stroll of Fourth Street Live!. Highlights at this hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .The bistro, The Bistro, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool and 24-hour gym. Meeting rooms and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and noon. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 3-property class Downtown Louisville hotel include Kentucky International Convention Center and Louisville Waterfront Park.

What's nearby

  • Whiskey Row - 1 min walk
  • KFC Yum Center - 1 min walk
  • Kentucky International Convention Center - 6 min walk
  • Fourth Street Live! - 7 min walk
  • Louisville Slugger Museum - 12 min walk

Getting around

  • Louisville International Airport (SDF) - 9 min drive

Restaurants

  • ā€ŖKFC - ā€¬4 min walk
  • ā€ŖThelma's Deli - ā€¬6 min walk
  • ā€ŖThe Old Spaghetti Factory - ā€¬2 min walk
  • ā€ŖWhite Castle - ā€¬4 min walk
  • ā€ŖSwizzle Dinner & Drinks - ā€¬6 min walk

About this property

Courtyard by Marriott Louisville Downtown

Hotel with a 24-hour fitness centre, steps from KFC Yum Center
Courtyard by Marriott Louisville Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. The business-friendly Courtyard by Marriott Louisville Downtown also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Louisville hotel is smoke free.

  • 140 guestrooms or units
  • 8 levels
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtyard by Marriott Louisville Downtown offers 140 accommodations with a safe and coffee/tea makers. 32-inch plasma televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; USD 2 to 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 12 per person
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Louisville Downtown
Courtyard Marriott Hotel Louisville Downtown
Courtyard Marriott Louisville Downtown
Marriott Courtyard Louisville Downtown
Courtyard By Marriott Louisville Downtown Hotel Louisville
Louisville Courtyard
Courtyard Marriott Louisville Downtown Hotel
Courtyard by Marriott Louisville Downtown Hotel
Courtyard by Marriott Louisville Downtown Louisville
Courtyard by Marriott Louisville Downtown Hotel Louisville

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Louisville Downtown?

Courtyard by Marriott Louisville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Louisville Downtown?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Louisville Downtown on 23 Feb 2025 start from AU$203.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Louisville Downtown?

Yep, Courtyard by Marriott Louisville Downtown has a self car park with in/out privileges for USD 25 per night.

Does Courtyard by Marriott Louisville Downtown have a pool?

Courtyard by Marriott Louisville Downtown has an indoor pool.

Is Courtyard by Marriott Louisville Downtown family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Courtyard by Marriott Louisville Downtown is a hit with families.

Does Courtyard by Marriott Louisville Downtown serve breakfast?

Yep, cooked-to-order brekkie is served weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to noon.

Is there a free airport shuttle available at Courtyard by Marriott Louisville Downtown?

No, Courtyard by Marriott Louisville Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Louisville Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Courtyard by Marriott Louisville Downtown?

Check-in begins at 4:00 PM. Check-out time is noon.

Courtyard by Marriott Louisville Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 949 reviews
Rating 8 - Good. 273 out of 949 reviews
Rating 6 - Okay. 96 out of 949 reviews
Rating 4 - Poor. 41 out of 949 reviews
Rating 2 - Terrible. 29 out of 949 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Catherine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late and dined in the bistro. The bartender sold me on trying an espresso martini. I had 3!! Service and staff were wonderful!
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient to Yum Center and downtown.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kayla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was clean and in a great area of town. Off of a very busy road so the noise kept me up a little but no big deal. Bartender on Sunday night was very nice! Every other person I came in contact with during our stay was not so nice. Both men at the front counter, one on Sunday at check-in and one at check out on Monday, made me feel like I was interrupting them when there was no one else around that they needed to assit. The person my husband had at the coffee counter on Monday morning was rude. They had stopped serving food and when he asked where we could go to get breakfast they just shrugged and gave him his coffee. We double-checked with the front desk at 10:30am that check out was not until 12pm and we could leave our stuff in our room well we went to go find food. He said yes but when we returned an hour later (11:30am) our key card no longer worked. I have always had good luck at Maritotts and having never been to Louisville I felt very confident in my hotel choice. I will NEVER stay at this location again. Made me feel like I was a burden during my 1 night stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Denise

Stayed 1 night in Oct 2024

10/10 Excellent

freddie

Stayed 1 night in Oct 2024

6/10 Okay

Laura

Liked: Property conditions & facilities
Finding the entrance to the hotel is next to hidden, circled the block twice and had to call to be told to enter a public garage and go right, and there is a double door to get in. Parking lot elevator was out of order, parked on my room floor and still had to go down a half a flight to get in the hotel. Ordered breakfast waffles, requested no berries, got waffles covered with berries, and kitchen didn't offer to remake, just brought me a plate to scrape berries off. I was too tired to be More demanding . Would still stay here again, super convent to the Convention center, Yum center, River and restaurants
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Stayed 1 night in Oct 2024

8/10 Good

Brenda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was loud, but sound machine helped
Stayed 3 nights in Oct 2024

8/10 Good

Pamela

Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Road Noise
Diane was our bartender two of the nights and she was absolutely a bright point. Love her, great person. As for the hotel it was fine. However the noise from outside was too much. The hotel graciously provided a white noise machine and ear plugs standard. But the noise from vehicles speeding through the intersection was too much. 4am trash pickup was also extreme.
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda, Cincinnati

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Not overwhelming
Front desk was not super friendly. Street noise was excessive at night.
Stayed 1 night in Oct 2024

2/10 Terrible

Megan

Stayed 1 night in Oct 2024

8/10 Good

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT staff!!
Overall - it was terrific. I have to say, the staff could NOT have been ANY friendlier or lovelier!! You have an AMAZING staff (and it's been a long time since I have said that about a staff anywhere - our world has become so lacking in manners and your staff has them!). It was refreshing to see a team who seem genuinely happy to be at work!! My ONLY frustration was that since I was not a Bonvoy member, we didn't have wifi - and I didn't have time to sit and mess with that when I needed wifi and realized that was the case (even Motel 6 has good wifi that doesn't require hoops to jump through). But, again - the staff was so great, the room was clean, and the amenities were good.
Stayed 1 night in Oct 2024

2/10 Terrible

Melinda

Travelled with family
Disliked: Staff & service
Not the room i booked
I booked a balcony view but thatis not what i received. I got just your basic room. Hotel staff said there was nothing they could do as it wasnt their fault. I had to take it up with who i booked it through. I have tried to contact hotel.com to get this issue resolved but havent heard back .
Stayed 1 night in Oct 2024

8/10 Good

Beth

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

KIMBERLY

Travelled with family
Liked: Property conditions & facilities
Staff very helpful
Stayed 1 night in Oct 2024

10/10 Excellent

ann

Stayed 1 night in Oct 2024

4/10 Poor

Chuck

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled. Room was loud. Sis not seem clean. Not staying there again.
Stayed 3 nights in Sep 2024

8/10 Good

jason

Liked: Cleanliness, staff & service
Ggggggh
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We originally booked this trip to see Aerosmith at the Yum Center and it would have been the perfect place to stay for that concert. When Aerosmith cancelled, we decided to take the trip anyway as we had never been to Louisville. The hotel is nice, but we barely saw any staff, sometimes not even going in or out of the building. There is a large homeless population downtown, but we walked to dinner one night and breakfast one morning nearby and felt safe. You must have a key card to enter the hotel (or get buzzed in, like to register). There is a parking garage attached and an elevator down to the hotel entrance and you donā€™t need a key card for that so was not as comfortable with it. Be aware the street noise is VERY loud. The room had a white noise machine that helped a little and there was one set of disposable earplugs provided. We were NOT told at checkin that room service was every other day - which does not bother me at all, except if you are not going to service every day, why donā€™t you leave enough coffee for more than one day? Had to go down to the desk upon returning to get coffee for the next morning and they are kind of stingy with it. Realized the next morning on awakening that they only gave us coffee, but not cups, so back to the desk for cups. They said they didnā€™t have any - really??? Housekeeping stocks these, so canā€™t believe that. Sent to the restaurant to get cups and since it was a Starbucks, they really didnā€™t seem to want to give them to us, but did.
Stayed 3 nights in Sep 2024