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Embassy Suites Louisville Downtown

4.0 star property
Hotel with free breakfast, steps from Fourth Street Live!
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Louisville Downtown

Reception
Reception
Meeting facility
Property amenity
Dinner served

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast included
  • Pet-friendly
  • Gym
The price is AU$246
includes taxes & fees
18 Jan - 19 Jan 2025

Explore the area

Map
501 South Fourth Street, Louisville, KY, 40202
  • Fourth Street Live!
    1 min walk
  • The Old Seelbach Bar
    1 min walk
  • Louisville Bus Station
    6 min walk
  • Louisville, KY (SDF-Louisville Intl.)
    9 min drive

Room options

View all photos for Room, 2 Queen Beds (Hearing)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 Queen Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 55.7 sq m
  • Sleeps 6
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible,(Mobility & Hearing, Roll-in Shower)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible,(Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Accessible, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (Conference)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking (Conference)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About the area

Louisville

Embassy Suites Louisville Downtown places you in the centre of Louisville, steps from Fourth Street Live! and within a short 5-minute stroll of Kentucky International Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and free daily breakfast. .Brendon's Catch23 is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. Other amenities include free Wi-Fi in public areas, a free manager's reception and a 24-hour business centre. Each morning free on-the-go breakfast is offered between 6:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Downtown Louisville hotel include KFC Yum Center and Louisville Slugger Museum.

What's nearby

  • Fourth Street Live! - 1 min walk
  • Kentucky International Convention Center - 4 min walk
  • KFC Yum Center - 10 min walk
  • Louisville Slugger Museum - 14 min walk
  • University of Louisville - 4 min drive

Getting around

  • Louisville International Airport (SDF) - 9 min drive

Restaurants

  • ā€ŖLouisville Marriott - Concierge Level Lounge - ā€¬6 min walk
  • ā€ŖMi CASITA ON FOURTH - ā€¬2 min walk
  • ā€ŖThe Old Seelbach Bar - ā€¬1 min walk
  • ā€ŖSway - ā€¬3 min walk
  • ā€ŖGuy Fieri's Smokehouse - ā€¬1 min walk

About this property

Embassy Suites Louisville Downtown

Hotel with free breakfast, steps from Fourth Street Live!
Embassy Suites Louisville Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Embassy Suites Louisville Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Louisville hotel.

  • 304 guestrooms or units
  • 7 levels
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 2013
  • To-go breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites Louisville Downtown offers 304 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with premium cable channels. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Brendon's Catch23

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 15,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Louisville Downtown Hotel
Embassy Suites Louisville Downtown Hotel
Hotel Embassy Suites Louisville Downtown Louisville
Louisville Embassy Suites Louisville Downtown Hotel
Hotel Embassy Suites Louisville Downtown
Embassy Suites Louisville Downtown Louisville
Embassy Suites Hotel
Embassy Suites
Embassy Suites Louisville
Embassy Suites Louisville
Embassy Suites Louisville Downtown Hotel
Embassy Suites Louisville Downtown Louisville
Embassy Suites Louisville Downtown Hotel Louisville

Frequently asked questions

What is the cancellation policy at Embassy Suites Louisville Downtown?

Embassy Suites Louisville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites Louisville Downtown?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Embassy Suites Louisville Downtown on 18 Jan 2025 start from AU$246.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites Louisville Downtown?

Yep, Embassy Suites Louisville Downtown has valet parking with in/out privileges for USD 45 per night. Onsite parking is limited.

Does Embassy Suites Louisville Downtown have a pool?

Embassy Suites Louisville Downtown has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Embassy Suites Louisville Downtown family-friendly?

You bet! With amenities such as an arcade and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites Louisville Downtown is a hit with families.

Does Embassy Suites Louisville Downtown serve breakfast?

You bet, visitors love the free on-the-go breakfast here! Offered daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites Louisville Downtown?

No, Embassy Suites Louisville Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites Louisville Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites Louisville Downtown?

Check-in begins at 3 PM. Check-out time is 11 AM.

Embassy Suites Louisville Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1001 reviews" "
Rating 8 - Good. 174 out of 1001 reviews" "
Rating 6 - Okay. 72 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

James, Astoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right next to a nice open air plaza.
Stayed 1 night in Sep 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Room was not ready until after 6:00 pm. Had to get ready for dinner at a friendā€™s place. Requested something to make up for this- they told me three times they were checking with the manager- and nothing was offered!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would recommend.
Stayed 1 night in Sep 2024

2/10 Terrible

Rachel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was dirty in the room, the bathroom set up was terrible because they have a slide door so it doesnā€™t shut for privacy. I would not recommend. The free 2 drinks are cheap alcohol.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Cory

Liked: Cleanliness, property conditions & facilities
Great Stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Elanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the embassy suites in Louisville had exceptional staff. everyone was extremely friendly and helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities
Good.
Stayed 3 nights in Sep 2024

4/10 Poor

Kirsten

Stayed 1 night in Sep 2024

6/10 Okay

Danae

Stayed 1 night in Sep 2024

8/10 Good

Linda

Stayed 2 nights in Sep 2024

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful but very hard to find things and get around. Signs not very visible, especially where elevators are. These things need to be marked clearly or you wonder forever looking for things.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Every
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional stay!
Great experience from start to finish. Check in was fast and easy. The hotel is beautiful! Our room was super clean and very spacious. The beds were comfortable and I can not express just how quiet it was. We never heard a sound from the hall or surrounding rooms. Breakfast was delicious too.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 2 nights in Aug 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lolita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a good location downtown especially if going to 4th St. Live and other attractions downtown. The complimentary breakfast and happy hour are awesome. Some of the rooms are starting to show wear and tear and could use a remodel and maybe once monthly deep cleaning - nothing too horrible, just things starting to age. Check-in and check-out were a breeze. The staff was attentive.
Stayed 2 nights in Aug 2024

10/10 Excellent

Felipe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Candida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious rooms, my husband is disabled and his scooter fit in the room, breakfast was delicious, pool was clean. Beds are comfortable. Here on a bourbon trip and was close to a lot!
Stayed 3 nights in Aug 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself was nice and clean, however some of the staff was rude/ swearing in front of guests. Walking up to check in I heard the two women swearing (which isnā€™t very professional). Another thing was one of the cooks for breakfast that we had two days in a row was beyond rude and short with us. Also at the evening reception, the lady serving drinks turned around and ignored me while she was playing on her phone.
Stayed 3 nights in Aug 2024

8/10 Good

Gianna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and in a centralized location for business travelers like myself. 10 minutes from the airport! The staff was attentive, check in and check out were quick and efficient, they had aroma therapy wafting through the main lobby area, the room service meals were huge and delicious, the breakfast was included and had a big tasty variety, the gym was compact but had all the necessary goods including free water bottles and towels, the central air worked perfectly in my suite,and I was placed in a quiet area as I requested. My only complaint was that I requested an extra chair twice and it was never brought. As an aside, I also never ventured out of the hotel because I spotted homeless people and panhandlers right outside my window. Not the hotels fault but just didnā€™t need to feel uncomfortable so I stayed indoors. Would highly recommend this hotel overall.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Elsa, Homer Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay at this location again
Stayed 1 night in Aug 2024