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Embassy Suites Louisville Downtown

4.0 star property
Hotel with free breakfast, steps from Fourth Street Live!
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Embassy Suites Louisville Downtown

Reception
Reception
Meeting facility
Property amenity
Dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast included
  • Pet-friendly
  • Gym
The current price is AU$232
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
501 South Fourth Street, Louisville, KY, 40202
  • Fourth Street Live!
    ā€Ŗ1 min walkā€¬
  • Kentucky International Convention Center
    ā€Ŗ4 min walkā€¬
  • Louisville Palace
    ā€Ŗ4 min walkā€¬
  • Louisville, KY (SDF-Louisville Intl.)
    ā€Ŗ9 min driveā€¬

Room options

View all photos for Room, 2 Queen Beds (Hearing)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 Queen Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 55.7 sq m
  • Sleeps 6
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible,(Mobility & Hearing, Roll-in Shower)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible,(Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Accessible, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (Conference)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking (Conference)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Louisville

Embassy Suites Louisville Downtown places you in the centre of Louisville, steps from Fourth Street Live! and within a short 5-minute stroll of Kentucky International Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and free daily breakfast. .Brendon's Catch23 is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. Other amenities include free Wi-Fi in public areas, a free manager's reception and a 24-hour business centre. Each morning free on-the-go breakfast is offered between 6:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Downtown Louisville hotel include KFC Yum Center and Louisville Slugger Museum.

What's nearby

  • Fourth Street Live! - 1 min walk
  • Kentucky International Convention Center - 4 min walk
  • KFC Yum Center - 10 min walk
  • Louisville Slugger Museum - 14 min walk
  • University of Louisville - 4 min drive

Getting around

  • Louisville International Airport (SDF) - 9 min drive

Restaurants

  • ā€ŖLouisville Marriott - Concierge Level Lounge - ā€¬6 min walk
  • ā€ŖMi CASITA ON FOURTH - ā€¬2 min walk
  • ā€ŖThe Old Seelbach Bar - ā€¬1 min walk
  • ā€ŖSway - ā€¬3 min walk
  • ā€ŖGuy Fieri's Smokehouse - ā€¬1 min walk

About this property

Embassy Suites Louisville Downtown

Hotel with free breakfast, steps from Fourth Street Live!
Embassy Suites Louisville Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Embassy Suites Louisville Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Louisville hotel.

  • 304 guestrooms or units
  • 7 levels
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 2013
  • To-go breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites Louisville Downtown offers 304 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with premium cable channels. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Brendon's Catch23

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 15,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Louisville Downtown Hotel
Embassy Suites Louisville Downtown Hotel
Hotel Embassy Suites Louisville Downtown Louisville
Louisville Embassy Suites Louisville Downtown Hotel
Hotel Embassy Suites Louisville Downtown
Embassy Suites Louisville Downtown Louisville
Embassy Suites Hotel
Embassy Suites
Embassy Suites Louisville
Embassy Suites Louisville
Embassy Suites Louisville Downtown Hotel
Embassy Suites Louisville Downtown Louisville
Embassy Suites Louisville Downtown Hotel Louisville

Frequently asked questions

What is the cancellation policy at Embassy Suites Louisville Downtown?

Embassy Suites Louisville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites Louisville Downtown?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at Embassy Suites Louisville Downtown on 9 Feb 2025 start from AU$231.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites Louisville Downtown?

Yep, Embassy Suites Louisville Downtown has valet parking with in/out privileges for USD 45 per night. Onsite parking is limited.

Does Embassy Suites Louisville Downtown have a pool?

Embassy Suites Louisville Downtown has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Embassy Suites Louisville Downtown family-friendly?

You bet! With amenities such as an arcade and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites Louisville Downtown is a hit with families.

Does Embassy Suites Louisville Downtown serve breakfast?

You bet, visitors love the free on-the-go breakfast here! Offered daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites Louisville Downtown?

No, Embassy Suites Louisville Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites Louisville Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites Louisville Downtown?

Check-in begins at 3 PM. Check-out time is 11 AM.

Embassy Suites Louisville Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1004 reviews" "
Rating 8 - Good. 178 out of 1004 reviews" "
Rating 6 - Okay. 72 out of 1004 reviews" "
Rating 4 - Poor. 40 out of 1004 reviews" "
Rating 2 - Terrible. 38 out of 1004 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and great breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel. Beautifully decorated; wonderful and spacious room; lovely and delish buffet breakfast. Parking garage not close, so we had to valet ($40/night), so offsetting that cost w the complimentary breakfast was appreciated.
Stayed 1 night in Nov 2024

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Tracy

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities
The area around the property was filthy and noisy; coming back to the hotel in the evening we could not even get close with our car to the hotel entrance to use valet parking and had to park several blocks away. There were many unusual characters in the area around/in front of the hotel that made walking to the hotel unpleasant. Also, once in our room, there was noise/party on our floor-- VERY loud and inappropriate conversations being held (foul language, etc) & even a fight escalating--it was well after midnight. We notified the front desk who said security would be sent up--it was, but the noise/activity stopped only for a short time. I will never stay nor recommend this property again.
Stayed 2 nights in Oct 2024

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basketball Game
Very nice hotel! Lots of perks and at a very reasonable price. Pool and weight room were very nice. Bed was super comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Stayed 3 nights in Oct 2024

8/10 Good

Brent

Stayed 2 nights in Jun 2024

10/10 Excellent

Corey

Wonderful staff! Clean and beautiful hotel. Fabulous breakfast buffet and made to order omelets! Loved our stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2024

10/10 Excellent

candace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfortable. The complimentary breakfast was amazing!!
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Susan or Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Embassy. The rooms are spacious and clean, water was hot and the bed was comfy!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Aimee

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

NaTasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Was told when we checked in at 6pm that our room was not available due to a guest have a late checkout. We were told that we could come back anytime through the night to check in. When I started asked what were we supposed to do while we waited as we had a concert to attend at 7pm and wouldnā€™t want to bring our luggage in from around the block(valet parking was full). We were told that the clerk would check with housekeeping. We waited 20 mins to see if it was available was then met with a manager who said the same thing. When I inquired about check In for guest being at 3pm I was met with thatā€™s not a guarantee. We were in town for a concert that started at 7pm. We were allowed to drop our items in the room while house keeping finished cleaning. Sad that an Iā€™m sorry was never offered. Youā€™d think that a hotel so nice would have had better customer service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Donā€™t let the drive into the area deter you from the hotel itself. The trafficā€™s on the street was a bit overwhelming when we arrived, and figuring out valet and our luggage was a bit of a mess. However, once inside the hotel was very clean, inviting, everything you see in the pictures. The front desk staff was pleasant and efficient. We were greeting quickly, checked in and to our room within minutes. We had a few minor hiccups that were taking care of with a few quick texts. We were within walking distance of all of our plans, the Mexican restaurant at the corner was tasty!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Smelled like urine out on the street. A fair amount of panhandlers outside the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

GEORGE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, breakfast was good.
Stayed 2 nights in Oct 2024

2/10 Terrible

Julie

Disliked: Staff & service, property conditions & facilities, room comfort
If you need help. Don't stay there
We could not check in. The traffic was backed up in front of the hotel. We called requesting information as to where to park. Parking is listed on the website. They told us to drive around until we found a public garage probably a couple blocks away (we had 2 dogs and luggage heading to Florida for our home for hurricane cleanup) and we could uber or wait for $40 valet when it came available. We had already been stuck in traffic so we tried to get the hell out. They told us that it was nonrefundable. We had only booked a hour before arriving not sure of what path the hurricane took. So we are out of $250, 4 hours of our time and a robo text welcoming us at 4:30 am to the hotel .
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Stayed 1 night in Sep 2024