2/10 Terrible
Lette
Travelled with family and small children
18 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Travellers: 3adults toddler. This place shouldn't be operating at all. The place was beautiful from the outside and got to enjoy the sunset from the balcony but we had so many ongoing issues. Felt like we were put in a dungeon. The appliances weren't working as the plug wasnt working so we had to get an extension chord and multi- plug to use another plug. The towels were damped and had brown wet stains on it so we asked the reception but she only gave one and saying "we only have one clean towel left, all our towels are dirty". The hot shower ran out after one person used it for 5mins. There were cobwebs on the ceiling and on the curtains. The curtains in the room we couldn't open up. The side table lamp wasnt working. The oven and stove was very filthy with dirt and left over old crumbs on it. The heater in the room was broken. We also had a couple of flees biting us around the motel. I cannot believe how filthy this place is. We were in Room 22 right in the corner back. The worst part was, the reception lady kept saying she will report it as she can't do much about it as shes covering for her friend whos been away for a month and wont be back until another month. We confronted her as we thought it was dodgy as we needed to speak to a manager or someone else the next day but she said no one works there except her friend whos overseas and shes not getting paid to help her friend look after the motel. This is very dodgy business. Overall we enjoyed our family company
Lette
Stayed 1 night in Jan 2025