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Altstadt Hotel Krone Luzern

3.0 star property
Historic Lucerne hotel in Old Town Lucerne with a restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room
Exterior
Front of property
Reception
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
Weinmarkt 12, Lucerne, CH-6004
  • Lucerne Town Hall
    2 min walk
  • Mill Bridge
    2 min walk
  • Jesuit Church
    3 min walk
  • Emmen Air Base (EML)
    12 min drive

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Heating
TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Highlights

Heating
TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Heating
TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
TV
Blackout curtains
Portable fan
Private bathroom
Hairdryer
Minibar
Espresso maker
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Property amenity

Hotel Luzernerhof

Pet-friendly
Free WiFi
Breakfast available
Bar
4.1 out of 5, Very good, (529)
The price is AU$221
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel Luzernerhof

About the area

Lucerne

Altstadt Hotel Krone Luzern puts you in the heart of Lucerne, within steps of Lucerne Town Hall and Mill Bridge. Highlights at this historic hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, dry cleaning/laundry services and multilingual staff. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of valet parking. .Near this 3-property class Old Town Lucerne hotel, you'll find Chapel Bridge.

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.2 km
  • Chapel Bridge - 4 min walk - 0.4 km
  • KKL Lucerne - 9 min walk - 0.8 km
  • Lion Monument - 11 min walk - 1.0 km
  • Chateau Guetsch - 17 min walk - 1.2 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬3 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬1 min walk
  • ‪Restaurant Opus - ‬3 min walk

About this property

Altstadt Hotel Krone Luzern

Historic Lucerne hotel in Old Town Lucerne with a restaurant
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Altstadt Hotel Krone Luzern. Parking is available for a fee.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 5 levels
  • Built in 1800
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue
Altstadt Hotel Krone Luzern offers 29 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 19 for adults and CHF 12 for children
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]
For more details, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 for adults and from CHF 12 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Altstadt Hotel Krone Luzern?

Altstadt Hotel Krone Luzern offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Altstadt Hotel Krone Luzern?

Yep, Altstadt Hotel Krone Luzern has valet parking for CHF 32 per day.

Are there any beaches close to Altstadt Hotel Krone Luzern?

The closest beach to Altstadt Hotel Krone Luzern is Seebad Eich (15.2 km).

Does Altstadt Hotel Krone Luzern serve breakfast?

You bet, our visitors highly rate the buffet breakfast here! Offered daily between 7:00 AM and noon, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Altstadt Hotel Krone Luzern?

No, Altstadt Hotel Krone Luzern does not offer an airport shuttle service.

Is there a bar or restaurant at Altstadt Hotel Krone Luzern?

Yep, you can grab a meal at Altstadt Hotel Krone Luzern's onsite restaurant.

What time are check-in & check-out at Altstadt Hotel Krone Luzern?

Check-in begins at 3 PM. Check-out time is 11 AM.

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 1036 reviews" "
Rating 8 - Good. 418 out of 1036 reviews" "
Rating 6 - Okay. 106 out of 1036 reviews" "
Rating 4 - Poor. 11 out of 1036 reviews" "
Rating 2 - Terrible. 14 out of 1036 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Justin

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and in a great location.
Stayed 3 nights in Aug 2024

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is perfectly located in the heart of Lucerne & easily accessible via public transport. The issue we encountered was that it was extremely uncomfortable in the rooms due to no ventilation and no air conditioning which resulted in us struggling to get any sleep. I wouldn’t recommend staying here in summer.
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was excellent! Walkable to many shops and restaurants and the lake. Take a swim. It’s beautiful. If you’re bringing a car, getting to the hotel is really tricky and you have to drive on what you think are pedestrian only streets!! Once you get to the hotel, staff parks your car and returns it to you when you want to leave.👍
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Good
Close to the bridge of old town. Room is nice. Bathroom is ok. No A/C but they have 2 fans.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a lovely setting in the old part of Lucerne.
Stayed 2 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and the cozy enviroment. Totally recommend it!
Stayed 3 nights in Aug 2024

8/10 Good

Patrick, Merced

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the downtown area. No A/C, but they do provide fans. Nonetheless, my partner struggled to sleep at night, as it was very hot during our stay.
Stayed 1 night in Jul 2024

8/10 Good

rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and good view
Stayed 2 nights in Jul 2024

6/10 Okay

Annabelle

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very close to everything, roughly a 10 or so minute walk from main train station. Had the top floor so had a good sized balcony however lift was only to the 4th floor. The young man at the reception was extremely nice, welcomed me straight away and every time I left the hotel or came back he acknowledged me. Reasons for the low score was - the room was extremely hot, felt like I was in a sauna 24/7, there was no air con just 2 little fans that barely did anything. The shower head was broken - I had the shower head on the side going diagonal from the wall meaning I was literally showering pressed against the wall and the body,hand and shampoo wash. When I arrived I checked the bed like I always do, and there was multiple bugs underneath the pillows. The mini fridge was jammed packed with the hotels products - I paid for the hotel so I should be able to freely use the fridge. The pillows on the bed was also nonexistent- felt like I had no support, like I had no pillow on the bed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Arlene, SMITHTOWN

Liked: Cleanliness, staff & service, property conditions & facilities
There is no air-conditioning and that was rough considering how hot Europe is now. But they did supply fans.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, amenities
The location is great. Very clean! There is no air conditioning. There is a laundry service- but it is not self service.
Stayed 3 nights in Jul 2024

8/10 Good

Hun S

Liked: Cleanliness, staff & service, property conditions & facilities
Best location -The property is very central to shopping, dining and walkable to the main attractions and railway station. You just need to stay here to experience Lucerne especially if you only have 2 days there like us. We were able to leave our luggage before check-in time and after check-out which is a big plus for us. We stayed on the 4th floor facing the back of the hotel and it was quite at night. I recommend this hotel for its location for a short stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Caroline

Stayed 2 nights in Jul 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night, and only issue is with no air conditioning and the fans they have to make it comfortable are very poor. My only suggestion is to upgrade fans to oscillating pedestal fans, and maybe provide an extension cord as the outlets are limited.
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Plenty of restaurants and things do within walking distance. Train station 7 min walk away.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Juana

Stayed 2 nights in Jun 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to see the sites of beautiful Lucerne.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my room, and the staff was very courteous. I would recommend it, and if I were in Lucerne, I would stay there again.
Stayed 1 night in Jun 2024

8/10 Good

Arlette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property centrally located. Accessible on foot. Hotel does not have air conditioning. When you open the window it’s very noisy. It’s a little difficult to stay during the hot weather season.
Stayed 4 nights in Jun 2024

8/10 Good

John

Stayed 2 nights in Jun 2024

10/10 Excellent

Ezequiel

Stayed 3 nights in Jun 2024

10/10 Excellent

Debbie

Stayed 4 nights in May 2024