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Altstadt Hotel Magic Luzern

3.0 star property
Adults-only hotel in Lucerne
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altstadt Hotel Magic Luzern

Minibar, in-room safe, individually decorated, individually furnished
City view from property
Jetted tub
Symphony Room
Lionheart Suite | Living area

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
The price is AU$184
includes taxes & fees
27 Nov - 28 Nov

Explore the area

Map
Brandgässli 1, Lucerne, LU, CH-6004
  • Lucerne Town Hall
    1 min walk
  • Chapel Bridge
    2 min walk
  • Jesuit Church
    3 min walk
  • Emmen Air Base (EML)
    15 min drive

Room options

View all photos for Swiss Chalet

Minibar, in-room safe, individually decorated, individually furnished

Swiss Chalet

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Fan
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

Minibar, in-room safe, individually decorated, individually furnished

Honeymoon Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Separate bedroom
Fan
  • 99 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Mystic Room

Minibar, in-room safe, individually decorated, individually furnished

Mystic Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Fan
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pirate Room

Minibar, in-room safe, individually decorated, individually furnished

Pirate Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Fan
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lotus Room

Minibar, in-room safe, individually decorated, individually furnished

Lotus Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Fan
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Angel Room

Hair dryer, towels

Angel Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Fan
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Aladin Room

Minibar, in-room safe, individually decorated, individually furnished

Aladin Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Fan
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Symphony Room

Minibar, in-room safe, individually decorated, individually furnished

Symphony Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Fan
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Egypt Room

Minibar, in-room safe, individually decorated, individually furnished

Egypt Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Fan
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Barock Suite

Barock Suite

Barock Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Separate bedroom
Fan
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite | Room amenity

King Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Separate bedroom
Fan
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lionheart Suite

Minibar, in-room safe, individually decorated, individually furnished

Lionheart Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Separate bedroom
Fan
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Farmer Room

Minibar, in-room safe, individually decorated, individually furnished

Farmer Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Fan
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property amenity

Hotel Luzernerhof

Pet-friendly
Free WiFi
Breakfast available
Bar
4.1 out of 5, Very good, (529)
The price is AU$221
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel Luzernerhof

About the area

Lucerne

Altstadt Hotel Magic Luzern puts you in the heart of Lucerne, within steps of Chapel Bridge and Lucerne Town Hall. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and dry cleaning/laundry services. Added amenities include laundry facilities, multilingual staff and luggage storage. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of valet parking. .Places within a 5-minute walk of this 3-property class Old Town Lucerne hotel include Rosengart Collection and Saint Peters Church.

What's nearby

  • Lucerne Town Hall - 1 min walk - 0.1 km
  • Chapel Bridge - 2 min walk - 0.2 km
  • KKL Lucerne - 7 min walk - 0.6 km
  • Lion Monument - 11 min walk - 1.0 km
  • Chateau Guetsch - 17 min walk - 1.4 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Zurich Airport (ZRH) - 62 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬1 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬1 min walk
  • ‪Bierliebe & Friends - ‬1 min walk
  • ‪Mr. Pickwick Pub - ‬2 min walk

About this property

Altstadt Hotel Magic Luzern

Adults-only hotel in Lucerne
Altstadt Hotel Magic Luzern offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Altstadt Hotel Magic Luzern also features laundry facilities, dry cleaning/laundry services, and shopping on site. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 13 guestrooms or units
  • 4 levels
  • Built in 1500
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Lift
  • No smoking on site
Altstadt Hotel Magic Luzern offers 13 accommodations with minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Cable televisions are provided.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include a safe and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 19 per person

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1500
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Altstadt Hotel Magic Luzern

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19.00 per person
  • Valet parking fee: CHF 32 per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Altstadt Hotel Magic Luzern?

Altstadt Hotel Magic Luzern offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Altstadt Hotel Magic Luzern?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Altstadt Hotel Magic Luzern on 27 Nov 2024 start from AU$168.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Altstadt Hotel Magic Luzern?

Yep, Altstadt Hotel Magic Luzern has valet parking for CHF 32 per day.

Are there any beaches close to Altstadt Hotel Magic Luzern?

The closest beach to Altstadt Hotel Magic Luzern is Seebad Eich (15.2 km).

Is Altstadt Hotel Magic Luzern family-friendly?

No, Altstadt Hotel Magic Luzern is an adults-only property.

Does Altstadt Hotel Magic Luzern serve breakfast?

You bet, buffet brekkie is on offer daily between 7:00 AM and noon.

Is there a free airport shuttle available at Altstadt Hotel Magic Luzern?

No, Altstadt Hotel Magic Luzern does not offer an airport shuttle service.

What time are check-in & check-out at Altstadt Hotel Magic Luzern?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Altstadt Hotel Magic Luzern?

No, pets and service animals are not allowed.

Altstadt Hotel Magic Luzern Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 260 out of 846 reviews" "
Rating 8 - Good. 350 out of 846 reviews" "
Rating 6 - Okay. 142 out of 846 reviews" "
Rating 4 - Poor. 51 out of 846 reviews" "
Rating 2 - Terrible. 43 out of 846 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Pieter

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location. Horrible views from room.
Stayed 4 nights in Aug 2024

4/10 Poor

Elie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall disappointed with the stay. For a foreigner like me traveling to Lucerne for the first time, I didn’t realize that this hotel was difficult to get to. It is located in the walking district so driving your car there was weird as you had to navigate through hundreds of people and tight corners. We also had to park at a different hotel to be able to valet the car, as the hotel itself did not have a front desk. If you don’t have a car you won’t run into these problems. After that, we go up to our room which was pretty dusty and dirty, more than what I would expect. This hotel was also built in the 1500s so there was no air conditioning. This was a bit of a pain for us as it was really hot out. We opened the windows at night for a breeze which helped. The next thing was the noise. Even though we were on the top floor, it was very noisy even after restaurants and shops closed. The church bell would ring loudly every 2 hours throughout the night, and the street cleaning cars started around 4am. Overall it was tough getting any sleep. The staff was very friendly. Everything else was very poor. We are not likely to return, at least not in the summer and without a car.
Stayed 2 nights in Aug 2024

4/10 Poor

Jocelyn

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We stayed in this hotel only for 1 night and this is the worse experienced ever had. We came early and we waited until 3pm before they let us check in into our assign room even though the room is clean. Staff has no customer service specially the front desk one. He kinda rude because he was talking to the customer without proper interaction and not friendly. The room is big but no aircon, only one electric fan that was working and was so hot at night. There is no 24hrs front desk or service desk and no one to ask for something we need. The lift is too narrow and can’t accommodate 2 people with the luggages. I would not happy staying in this hotel & i don’t think this is recommendable to my other frienda who wants to visit Luzern. But anyhow, the location and the place is good, accessible to shopping center and restaurants but little bit far to walk to the train station.
Stayed 1 night in Aug 2024

8/10 Good

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Great location.
Hard to find…. Read all your check in information. No air conditioning.
Stayed 2 nights in Aug 2024

6/10 Okay

Mario, Carmel

Travelled with family
Liked: Cleanliness, staff & service
My first review was rejected. I don't feel like writing another. 🙄
Stayed 1 night in Jul 2024

2/10 Terrible

Iciar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very difficult to find . The check in process is very difficult as it is in another location at a different hotel. This hotel entrance is hidden in a tunnel. There is no ac and the windows open up to a very busy plaza with a restaurant below . There is also a clock that rings its bells upon the hour . The room decor was like a brothol including a mirror on the ceiling . Our room wasn’t ready at 3; PM checking , they were mopping when we tried to enter . In the morning the glass recycling truck made a tremendous noise around 7:00 am .
Stayed 1 night in Jul 2024

6/10 Okay

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay. Hot tub in the room was nice, odd decor (statues of David and Beethoven?) No air conditioning or fan so very hot to sleep. Otherwise clean and great location right near the covered bridge.
Stayed 1 night in Jul 2024

8/10 Good

Brian

Travelled with partner
Liked: Staff & service, amenities
Property is in a perfect location right by the chapel bridge. Large room but could use some freshening up.
Stayed 2 nights in Jul 2024

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Room comfort
Never again
The Good: Generally clean for old property, beds comfortable The Bad: surprise charges (additional taxes/fees) at check in, had to check in at a different location from the hotel, very hot with only 2 small fans, mimimal outlets, room over very busy restaurant and staff took breaks and clean up below window resulting in lots of noise early morning/late nights, employee cigarette smoke rose into our window. Would not stay here again.
Stayed 1 night in Jul 2024

6/10 Okay

Philip

Travelled with partner
Liked: Staff & service
Convenient location in Lucerne Altstadt. 10 mins walk from Lucerne HB station. Friendly staff (reception is in the partner Hotel Krone close by). Very small lift to bedroom floors. Reasonable sized bedroom - Farmer themed, with multiple cockerell figures on the walls - a bit starnge! Farmewr room is located at the back of the property overlooking roofs and an alleyway - no vista! The wardrobe had a digital security safe for storing valuables. Bathroom was clean. Shower (over the bath) was okay, but no dedicated shower (cubicle). No air conditioning - expected in all decent hotels nowadays, and given it was 30C ambient temperature. Flies flying around room and some dead on the floor. Had to keep window open for some ventilation but with curtain across to prevent heat build up in the room. Breakfast was at the nearby pertner Hotel Krone - resonable choice and decent quality. Out of choice, I would not stay at the Hotel Magic again, but would consider staying at the partner Hotel Krone (having previously stayed there).
Stayed 2 nights in Jul 2024

4/10 Poor

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not choose on a return visit.
Very tight quarters. Only a place to sleep. Positives: was clean, comfortable bed. Negatives: Thought we paid all costs but were charged additional tax at check-in. Very hot with only 2 small fans. Had to open window which was above a busy restaurant with late night/early morning noise and smoking staff directly below smell rose into our room. Bathtub a fall hazard. Would not stay here again.
Stayed 3 nights in Jul 2024

6/10 Okay

Lukas

Travelled with partner
Disliked: Amenities, property conditions & facilities
Great location, but was a very confusing check in process as was hard to find where to check in. No AC, so it was hot, and at least they provided a fan to cool off the room
Stayed 1 night in Jul 2024

4/10 Poor

Omair

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

mayur

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Inconvenient Checkin and Checkout. Have to go to another property to checkin.
Stayed 1 night in Jun 2024

8/10 Good

Julie, Oklahoma City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 2 nights in Jul 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little awkward that it’s not in main hotel but still a great room in a great location! Everything was walkable and the staff was very kind!
Stayed 1 night in Jul 2024

6/10 Okay

Sonali

Travelled with partner
We booked the lotus room. It was very spacious and well kept. I was pleasantly surprised by the size of the room. The room however is located in a different building and you need to go to alstadt Krone for Checkin, checkout, breakfast etc. Given that the reception is not in the same building, it was inconvenient to walk to a different building to get any amenities if needed. There was no parking nearby and valet parking was not available due to an event the day we checked in. However the staff was helpful in giving directions to a parking garage nearby. It cost us chf 26 to park overnight. It would be nice to have some arrangement for the staff to bring in extra towels etc without needing to go back and forth. Overall we had a good experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to transit. Lots to see nearby
Stayed 1 night in Jul 2024

6/10 Okay

Xifan, Walnut

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Parking is terrible.
Stayed 1 night in Jul 2024

10/10 Excellent

Paulabeth, Alpharetta

Stayed 1 night in Jul 2024

8/10 Good

Cristian

Liked: Staff & service, property conditions & facilities
Overall a good hotel
Stayed 2 nights in Jun 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service
The room was a bit odd in terms of decoration and layout. But everything worked, it was quiet and clean and well located. Amazing bar downstairs adjacent to the hotel enterance. 2 electric fans were provided in the room and this is a key feature in hot weather. The room was more of a suite with a large sitting room. Great view of the square and nearby church (thankfully the bells do not sound at night).
Stayed 1 night in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful service staff and great room. Location was ideal for sightseeing the town of Luzern and environs.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary, Gambrills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Allstatd Magic was a real FIND! It is the ❤️of Lucerne under the city clock! The property was well kept, clean and the staff were extremely forehand very helpful! We were able to walk everywhere and felt safe at all times! Wherever we went, we were welcomed and English is not a problem as many at least know enough to respond. I highly recommend the Alstadt Magic for its fun atmosphere, but also because it caters to your every need!
Stayed 3 nights in Jun 2024