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Altstadt Hotel Magic Luzern

3.0 star property
Adults-only hotel in Lucerne

Photo gallery for Altstadt Hotel Magic Luzern

Minibar, in-room safe, individually decorated, individually furnished
City view from property
Minibar, in-room safe, individually decorated, individually furnished
Jetted tub
Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is AU$197
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
Brandgässli 1, Lucerne, LU, CH-6004

Room options

View all photos for Swiss Chalet

Minibar, in-room safe, individually decorated, individually furnished

Swiss Chalet

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

Minibar, in-room safe, individually decorated, individually furnished

Honeymoon Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout curtains
  • 99 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Mystic Room

Minibar, in-room safe, individually decorated, individually furnished

Mystic Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pirate Room

Minibar, in-room safe, individually decorated, individually furnished

Pirate Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lotus Room

Minibar, in-room safe, individually decorated, individually furnished

Lotus Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Angel Room

Hair dryer, towels

Angel Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Aladin Room

Minibar, in-room safe, individually decorated, individually furnished

Aladin Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout curtains
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Symphony Room

Minibar, in-room safe, individually decorated, individually furnished

Symphony Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Egypt Room

Minibar, in-room safe, individually decorated, individually furnished

Egypt Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Barock Suite

Barock Suite

Barock Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout curtains
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite | Room amenity

King Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lionheart Suite

Minibar, in-room safe, individually decorated, individually furnished

Lionheart Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Farmer Room

Minibar, in-room safe, individually decorated, individually furnished

Farmer Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Fan
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Lucerne

Altstadt Hotel Magic Luzern puts you in the heart of Lucerne, within steps of Chapel Bridge and Lucerne Town Hall. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and dry cleaning/laundry services. Added amenities include laundry facilities, multilingual staff and luggage storage. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of valet parking. .Near this 3-property class Old Town Lucerne hotel, you'll find Swiss Transportation Museum.

What's nearby

  • Lucerne Town Hall - 1 min walk - 0.1 km
  • Chapel Bridge - 2 min walk - 0.2 km
  • KKL Lucerne - 7 min walk - 0.6 km
  • Lion Monument - 11 min walk - 1.0 km
  • Chateau Guetsch - 17 min walk - 1.4 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Zurich Airport (ZRH) - 62 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬1 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬1 min walk
  • ‪Bierliebe & Friends - ‬1 min walk
  • ‪Mr. Pickwick Pub - ‬2 min walk

About this property

Altstadt Hotel Magic Luzern

Adults-only hotel in Lucerne
Altstadt Hotel Magic Luzern offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Altstadt Hotel Magic Luzern also features laundry facilities, dry cleaning/laundry services, and shopping on site. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 13 guestrooms or units
  • 4 levels
  • Built in 1500
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Lift
  • No smoking on site
Altstadt Hotel Magic Luzern offers 13 accommodations with minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Cable televisions are provided.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include a safe and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, German

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  • Housekeeping
4.2 out of 5, Very good, 916 reviews
The price is AU$286
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 per person

Things to do

  • Shopping

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Altstadt Hotel Magic Luzern

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 23 per person
  • Valet parking fee: CHF 32 per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Altstadt Hotel Magic Luzern?

Altstadt Hotel Magic Luzern offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Altstadt Hotel Magic Luzern?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Altstadt Hotel Magic Luzern on 31 Mar 2025 start from AU$180.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Altstadt Hotel Magic Luzern?

Yep, Altstadt Hotel Magic Luzern has valet parking for CHF 32 per day.

Are there any beaches close to Altstadt Hotel Magic Luzern?

The closest beach to Altstadt Hotel Magic Luzern is Seebad Eich (15.2 km).

Is Altstadt Hotel Magic Luzern family-friendly?

No, Altstadt Hotel Magic Luzern is an adults-only property.

Does Altstadt Hotel Magic Luzern serve breakfast?

You bet, buffet brekkie is on offer daily between 7:00 AM and noon.

Is there a free airport shuttle available at Altstadt Hotel Magic Luzern?

No, Altstadt Hotel Magic Luzern does not offer an airport shuttle service.

What time are check-in & check-out at Altstadt Hotel Magic Luzern?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Altstadt Hotel Magic Luzern?

No, pets and service animals are not allowed.

Altstadt Hotel Magic Luzern Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 278 out of 879 reviews
Rating 8 - Good. 357 out of 879 reviews
Rating 6 - Okay. 147 out of 879 reviews
Rating 4 - Poor. 53 out of 879 reviews
Rating 2 - Terrible. 44 out of 879 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

PHUOC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
That was one of the best hotel accommodation we ever had before. They upgraded up to honeymoon room and it had hands down the best view over the Lucern! The rooms were large and clean. We even ended up to buy breakfast there because it was decent for the money they charge.
Stayed 1 night in Oct 2024

10/10 Excellent

Carroll, Tarzana

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good,lovely open windows,elevator,nicely decorated..also interesting
Stayed 1 night in Nov 2024

8/10 Good

Paul

Travelled with partner
Disliked: Staff & service
We liked the property’s proximity to many of the sights to see in Luzern, however one day we came back from a day of going out and the door was wide open. We doubled checked when we left that the door was closed, so it must have been housekeeping that left our door wide open. Luckily all our things were still in the room and not stolen. After that we did not let housekeeping come into our room in fear that they would leave our door wide open again.
Stayed 2 nights in Nov 2024

10/10 Excellent

april

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area
Stayed 2 nights in Nov 2024

2/10 Terrible

Teodora

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Rude receptionist
The receptionist guy not friendly, I left my insulin at the room and i came back from olten back to luzern to retrieve my insulin and i ran from the train station to the hotel and the receptionist guy was so rude he thought i was rushing him, i was just out of breath because i ran from the terminal worried that the cleaner threw my insulin, he was rude when i was asking him if they already cleaned the room. He said i dont know!!! And just gave me key to the room and look for it .
Stayed 1 night in Nov 2024

6/10 Okay

mei hui

Travelled with partner
Disliked: Amenities
Convenient, but the room pretty old and no ac
Stayed 1 night in Oct 2024

6/10 Okay

david

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was bad
Check in was at another hotel so we needed to walk to our hotel and then to the check in hotel and back with all of our suitcases Hotel said it had parking but they didn’t have available
Stayed 2 nights in Oct 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in historic inner city! Walkable everywhere in town to restaurants, shopping and sightseeing from the hotel! Wonderful staff at checking office located right at the hotel Krone right around the corner! Clean room and facility! Only very few utility vehicles as that part of the city is closed to traffic! Only minutes away walk from the train station across the bridge. Thank you altstadt Magic lucern hotel!👍
Stayed 2 nights in Oct 2024

2/10 Terrible

Neha

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Save yourself and your trip by not booking this property. All the things mentioned in other reviews (webs, check in at other hotel, no parking, terrible odour in the room, and flight of stairs) are all true. I wasted 1 hr just to find the hotel, another hr to cancel the property and find another hotel because the hotel was in such poor state.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jacqueline

Location is the best!
Amazing location. Hotel rooms are simple but clean. I’d stay at this hotel again!
Stayed 1 night in Oct 2024

10/10 Excellent

Anatoliy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Beth, East Windsor

Travelled with partner
Liked: Cleanliness, staff & service
There are several different rooms offered at this location. Be aware that not all rooms are appropriate for all people. Someone over six feet tall would find the shower in the Angel Room of this hotel very difficult.
Stayed 1 night in Oct 2024

2/10 Terrible

Kamaldeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible property. It’s not a Hotel rather a horrible bedroom only. Hard to locate
Stayed 1 night in Oct 2024

8/10 Good

Jaspal

Stayed 3 nights in Oct 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The location was amazing, and the staff was great. The TV didn’t work because of patchy Wi-Fi. It was hard to figure out where to park, but the staff was great once we checked in. The room was spacious
Stayed 3 nights in Oct 2024

8/10 Good

Mingqi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. next to Chapel bridge. Easy walk to train station and boat dock. Restaurant nearby.

10/10 Excellent

Ashwani Kumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reached the hotel on the 6th October. The reception staff namely; Kay was very helpful and accomodating, on our request we were provided the room a bit earlier than the check-in time. Our room was on the 6th floor. After check-in we went around the Lucerne Lake. After coming back to the hotel we found that the elevator was not working so we went to the reception and informed the front office man who expressed his inability to do anything because no technician would be available on that day as it was a Sunday. I explained to the front office man that it would not be possible for my wife to climb the stairs and he should shift us to another property. To our absolute pleasure and surprise we were accommodated in a suite on the 1st Floor
Stayed 2 nights in Oct 2024

4/10 Poor

Andrei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All in all it’s an interesting place to stay with each room having a theme. But the parking is very hard to navigate, hotel offers valet but to find your way to the valet is hard. The check in desk is at a nearby hotel in a different building. Staff is friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Altstadt Magic Hotel does it right!
We stayed in the Honeymoon Suite. It was spacious and the view is breathtaking! Would stay there again in a heartbeat! In the heart of Old Town over looking the water front! With a balcony!
Stayed 2 nights in Sep 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and relatively quiet. There were a number of restaurant options in the area and it was within easy walking distance to many of the sites that are clearly worth seeing. The breakfast was outstanding.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like location and the romm
Stayed 2 nights in Sep 2024