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Hotel Luzernerhof

4.0 star property
Boardwalk/promenade Lucerne hotel in Old Town Lucerne with a 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Luzernerhof

Interior
Bar (on property)
Lounge
Triple Room
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The price is AU$210
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Alpenstrasse 3, Lucerne, 6004
  • Hertensteinstrasse
    1 min walk
  • Lake Side Promenade
    3 min walk
  • Bourbaki Panorama
    3 min walk
  • Emmen Air Base (EML)
    13 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Flat-screen TV
Sofa bed - single
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 3 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Classic Penthouse

Classic Penthouse

Classic Penthouse

Highlights

Deck/patio
Separate dining area
Individually decorated
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 70 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior

Hotel de la Paix

Pet-friendly
Free WiFi
Breakfast available
Housekeeping
4.2 out of 5, Very good, (884)
The price is AU$238
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Hotel de la Paix

About the area

Lucerne

Hotel Luzernerhof places you in the centre of Lucerne, within a short 5-minute stroll of Bourbaki Panorama and Lion Monument. Highlights at this hotel include free in-room WiFi. .Regina Bar is the hotel's own bar. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Continental breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 4-property class Old Town Lucerne hotel include Lucerne Town Hall and Chapel Bridge.

What's nearby

  • Lion Monument - 5 min walk
  • Lucerne Town Hall - 8 min walk
  • Chapel Bridge - 8 min walk
  • KKL Lucerne - 9 min walk
  • Chateau Guetsch - 5 min drive

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Basel (BSL-EuroAirport) - 67 min drive

Restaurants

  • ‪Confiseur Bachmann AG - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Barbatti - ‬1 min walk
  • ‪Kanchi indian cuisine - ‬2 min walk
  • ‪Vesper - ‬2 min walk

About this property

Hotel Luzernerhof

Boardwalk/promenade Lucerne hotel in Old Town Lucerne with a 24-hour front desk
Hotel Luzernerhof offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Luzernerhof offers 64 accommodations with espresso makers and a safe. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 30 per day)
  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children
  • A bar/lounge

Restaurants on site

  • Regina Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.8 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 20 for adults and from CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Hotel Luzernerhof?

Hotel Luzernerhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Luzernerhof?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Luzernerhof on 12 Jan 2025 start from AU$192.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Luzernerhof?

The closest beach to Hotel Luzernerhof is Seebad Eich (15.3 km).

Does Hotel Luzernerhof serve breakfast?

Yep, our visitors speak well of the continental brekkie here! Available daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Luzernerhof?

No, Hotel Luzernerhof does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Luzernerhof?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Luzernerhof?

Furry friends are welcome at Hotel Luzernerhof, with food and water bowls on offer.

Hotel Luzernerhof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 228 out of 554 reviews" "
Rating 8 - Good. 209 out of 554 reviews" "
Rating 6 - Okay. 73 out of 554 reviews" "
Rating 4 - Poor. 28 out of 554 reviews" "
Rating 2 - Terrible. 16 out of 554 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Big for the area. Showers were a bit fiddly since it was easy to splash outside the shower zone but it wasn't a huge deal once you learned to pull the folding door inward a little to allow for better drainage. Very clean rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

John, north hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room updated. Easy access. Will stay here again
Stayed 1 night in Sep 2024

8/10 Good

Sarah, Kanata

Travelled with group
Liked: Cleanliness, property conditions & facilities
A clean, modern hotel close to major attractions in Lucerne. The only drawback was that there was a lot of noise from the street Also, we had a non smoking room but we could smell cigarette smoke, presumably from the bar on the main level.
Stayed 1 night in Sep 2024

6/10 Okay

Gretchen

Disliked: Amenities
This property was just ok. I was especially annoyed that I was shown a certain price while browsing and booking but when I got to the hotel I had to pay another $50.00 because I had my cousin with me. I booked for two people but she said it was a single person price, so I’m not sure how that happened but I way overpaid for this room. I’ve stayed in much nicer places for half the price. It’s a dated hotel, with lukewarm staff. The beds were comfortable and the receptionist did give us each our own beds since I had to pay more. The comforters were clean, but there was a hair on our shampoo bottles in the bathroom and that really turned my stomach because I can’t deal with hair on anything.
Stayed 1 night in Sep 2024

6/10 Okay

Neelam

Travelled with family
Disliked: Property conditions & facilities
Bathroom sink is worst it wasn’t deep enough towards wall and top of that 8 inch wide counter kills every bit of convenience when you try to wash your face your head will hit counter above sink that’s stupid and even after complaint they don’t realize very unfriendly staff 👎👎👎
Stayed 4 nights in Sep 2024

8/10 Good

Janet Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy connection
Stayed 1 night in Sep 2024

10/10 Excellent

Ellaine Grace, Newcastle upon Tyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the town center..
Stayed 1 night in Sep 2024

10/10 Excellent

Trina

Liked: Staff & service, property conditions & facilities
Beautiful room in Neely renovated property close to all of the main attractions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Rooms are good. Bathrooms are tiny, showers are tiny!
Stayed 2 nights in Sep 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, great location, and fantastic hotel for a good price. Would stay again!
Stayed 2 nights in Aug 2024

4/10 Poor

Andy

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Can’t see how this hotel has an 8 score. The rooms are clean, comfortable, fairly modern and have a good shower but the hotel is located on a main road and from 5am is so noisy with traffic. Walls are thin so you can hear the conversation next door. Breakfast was poor, croissants were stale and the morning waitress was verging on being rude.
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Balakrishna

Stayed 1 night in Aug 2024

6/10 Okay

Kareem

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Sheets smelled badly and one of the receptionists had quite an attitude. That said, location was very good. Book here if you need a discount option downtown.
Stayed 1 night in Jul 2024

8/10 Good

LIANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Very convenient location, we were able to walk everywhere.
Stayed 2 nights in Sep 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Mario

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t check in because is not accessible for Weelchair and until to now not return my money The pert who attended my wife is rude and she said don’t know why not bury explain this complex is not accessible for persons in a wheelchair
Stayed 1 night in Sep 2024

8/10 Good

danpaul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very comfortably
Stayed 3 nights in Sep 2024

6/10 Okay

Dana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location but no air conditioning, but at least the room was provided with a small fan and luckily the room actually stayed pretty cool. However, the power also went out and the man, probably a manager at the front forgot to bring us towels we requested. Small room, wasn't very comfortable here. Not much included.
Stayed 1 night in Aug 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good. I would recommend the hotel. It is right downtown, walkable from the train, near everything, and one block from the lake. The only thing that was a bit disappointing is the mattress was very hard and the shower was like a phone booth. Other than that it was great, including the staff.
Stayed 3 nights in Sep 2024

8/10 Good

zhihong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visitor from USA
Front desk was nice. The only problem is the bathroom sink clogged . Saw someone else had mentioned the sink clogged, looks like the hotel didn’t do anything about this. I stayed on the second floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area very close to main train station. Very walkable. Shops nearby. Room was clean and comfortable. The evening wasn't too hot, so we were fine with just the fan that they provided.
Stayed 1 night in Sep 2024

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very nice and the staff is great. If you need to open the windows it is noisy. The bar a restaurant off the lobby are heaviky used by smokers so we never tried them.
Stayed 5 nights in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Prajwol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Sep 2024