Ratings based on 916 Verified Reviews

Real reviews from guests who’ve stayed
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
4 out of 5
by A verified traveller from Midway

Posted 5 Oct. 2024 on Expedia
Nice hotel, very Spartan room amenities.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 25 Sep. 2024 on Expedia
2 out of 5
by A verified traveller

Posted 24 Sep. 2024 on Expedia
The receptionist was extremely helpful upon arrival. Next day however there was terribly noisy construction work going on from about 9 am till 6 pm. Concrete breaking, hammering, drilling was virtually permanent. Complaint was not accepted so this was our worse hotel stay ever in a very convenient place near the old town of a beautiful city. The hotel did not gave any discount for the inconvenience only made our parking free.
3 out of 5
by A verified traveller from New York

This traveller left a rating score only Posted 22 Sep. 2024 on Expedia
5 out of 5
by A verified traveller

Posted 21 Sep. 2024 on Expedia
Excellent service and so close to everything.
5 out of 5
by A verified traveller

Posted 16 Sep. 2024 on Expedia
Close to everything
4 out of 5
by A verified traveller

Posted 15 Sep. 2024 on Expedia
Great location, convenient for everything. There are no USB ports in the hotel room. So please bring enough outlet adapters for various charging.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 12 Sep. 2024 on Expedia
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 9 Sep. 2024 on Expedia
3 out of 5
by A verified traveller

Posted 3 Sep. 2024 on Expedia
Stayed here one night on a quick trip to Lucerne. Property is being renovated. Clean basic rooms, beds were comfortable. good location next to bahnhof and old town. No AC presumably due to renovations, no refrigerator so when I left my Swiss chocolate in the room and came back from sightseeing it was actually so hot in the room it was melted:( Quite expensive for product offered at this time. If you’re going to spend the money perhaps book something a bit nicer this price point.