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Hotel City Lugano, Design & Hospitality

4.0 star property
Hotel with a coffee shop/cafe, near Lake Lugano

Photo gallery for Hotel City Lugano, Design & Hospitality

Front of property
Terrace/patio
Lobby sitting area
Family Room, 2 seperate bedrooms
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping
  • Pet-friendly
The current price is AU$272
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
Via G. Bagutti 4, Lugano, TI, 6900
  • Palazzo dei Congressi
    ‪12 min walk‬
  • Via Nassa
    ‪16 min walk‬
  • Lake Lugano
    ‪19 min walk‬
  • Lugano (LUG-Agno)
    ‪18 min drive‬

Room options

View all photos for Family Room, 2 seperate bedrooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 2 seperate bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Minibar
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Modern Single Room

Modern Single Room

Modern Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Minibar
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Style Double Room

Style Double Room

Style Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Exclusive Double Room

Minibar, in-room safe, desk, laptop workspace

Exclusive Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Minibar
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Modern Cosy Double Room (1 queen bed)

Modern Cosy Double Room (1 queen bed)

Modern Cosy Double Room (1 queen bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Lugano

Hotel City Lugano, Design & Hospitality places you in the centre of Lugano, within just a 15-minute stroll of University of Lugano and Parco Ciani. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7:30 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 4-property class Molino Nuovo hotel, you'll be 1.6 km (1 mi) from Lake Lugano and 36.6 km (22.7 mi) from Villa del Balbianello.

What's nearby

  • Parco Ciani - 11 min walk - 1.0 km
  • Palazzo dei Congressi - 12 min walk - 1.1 km
  • Via Nassa - 16 min walk - 1.4 km
  • Lake Lugano - 19 min walk - 1.6 km
  • Funicolare Monte Brè - Cassarate Station - 20 min walk - 1.7 km

Getting around

  • Lugano (QDL-Lugano Rail Station) - 17 min walk
  • Lugano Funicular Station - 18 min walk
  • Lugano (LUG-Agno) - 18 min drive

Restaurants

  • ‪Ristorante Americano - ‬2 min walk
  • ‪Osteria La Pecora Nera - ‬4 min walk
  • ‪Pizza D.O.C. - ‬4 min walk
  • ‪Bar Lando - ‬2 min walk
  • ‪Canvetto Luganese - ‬3 min walk

About this property

Hotel City Lugano, Design & Hospitality

Hotel with a coffee shop/cafe, near Lake Lugano
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and concierge services are also featured at Hotel City Lugano, Design & Hospitality. For a fee, parking is available.

This 4-star Lugano hotel is smoke free.

  • 48 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel City Lugano, Design & Hospitality offers 48 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers and complimentary toiletries.

This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Arabic, Danish, English, French, German, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 20 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7:30 AM to 11 AM on weekends; CHF 23 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 23 for adults and from CHF 15 for children
  • Self-parking fee: CHF 20 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel City Lugano Design Hospitality
Hotel Design Hospitality
City Lugano Design Hospitality
Design Hospitality
Hotel City Lugano, Design & Hospitality Hotel
Hotel City Lugano, Design & Hospitality Lugano
Hotel City Lugano, Design & Hospitality Hotel Lugano

Frequently asked questions

What is the cancellation policy at Hotel City Lugano, Design & Hospitality?

Hotel City Lugano, Design & Hospitality offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel City Lugano, Design & Hospitality?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel City Lugano, Design & Hospitality on 30 Apr 2025 start from AU$254.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel City Lugano, Design & Hospitality?

Yep, Hotel City Lugano, Design & Hospitality has a self car park with in/out privileges for CHF 20 per day.

Are there any beaches close to Hotel City Lugano, Design & Hospitality?

The closest beach to Hotel City Lugano, Design & Hospitality is Ascona Beach (20 km).

Does Hotel City Lugano, Design & Hospitality serve breakfast?

Yep, buffet breakfast is served weekdays between 6:30 AM and 10 AM and weekends from 7:30 AM to 11 AM.

Is there a free airport shuttle available at Hotel City Lugano, Design & Hospitality?

No, Hotel City Lugano, Design & Hospitality does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel City Lugano, Design & Hospitality?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel City Lugano, Design & Hospitality?

Check-in begins at 3:30 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel City Lugano, Design & Hospitality?

Furry friends are welcome at Hotel City Lugano, Design & Hospitality, with food and water bowls on offer.

Hotel City Lugano, Design & Hospitality Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 311 out of 455 reviews
Rating 8 - Good. 123 out of 455 reviews
Rating 6 - Okay. 15 out of 455 reviews
Rating 4 - Poor. 2 out of 455 reviews
Rating 2 - Terrible. 4 out of 455 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chang

Travelled with family
Excellent experience
Stayed 3 nights in Oct 2024

6/10 Okay

Stephan

Travelled with partner
Liked: Cleanliness, staff & service
Good basic services without extras.
Stayed 2 nights in Oct 2024

8/10 Good

April Ying-Hsuan

Stayed 3 nights in Sep 2024

8/10 Good

Joseph

Stayed 5 nights in Sep 2024

10/10 Excellent

Savita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel definately 4 star. Modern and clean. Within walking distance of shopping and train station. We walked to the cable car and took the cable car upto the train station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with nice amenities. A little off the downtown area but not too bad a 10 minute walk or using the public transportation not a problem getting there.
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald, Allen

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice room and very modern. I have the room was very nice.
Stayed 1 night in Jun 2024

6/10 Okay

Kathleen

Travelled with family
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Nice clean hotel with a great breakfast. Staff are super friendly and helpful. Katla at the breakfast restaurant is exceptionally pleasant and friendly. Great way to start your day by meeting such a nice lady.
Stayed 1 night in May 2024

10/10 Excellent

Ji

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service
Stayed 2 nights in Feb 2024

10/10 Excellent

Shauna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, easy walk to city centre and excellent service from the staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Manito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right in town. Easy bus stop. Wonderful breakfast. And charming, effusively welcoming older Crotian lady made us cappuccino every morning. Will not forget her.
Stayed 2 nights in Jun 2023

10/10 Excellent

Amber-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay, was a comfortable AND SPACIOUS CLEAN ROOM.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. We’d prefer the toilet & shower to have its own room, not just hidden behind a curtain.
Stayed 2 nights in Oct 2022

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and modern. Great spacious rooms. It’s certainly not 4 stars, but we had a very pleasant stay. And shout out to Katia - she made us feel very special and welcome! It’s around 15 mins walk to the main areas, but a nice quiet hotel room. Which we appreciated. Definitely recommend!
Stayed 2 nights in Jul 2022

10/10 Excellent

Bradley

Stayed 2 nights in Jul 2022

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean Hotel

Nice clean hotel. Wonderful friendly staff. Great breakfast. 5 minute easy bus ride to center of Lugano. We enjoyed our stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort

OK but nothing special

The stay was pleasant but it was definitely not a 4-star hotel. It was more like an upgraded ibis, friendly (except one manager looking guy at the reception) but basic service and super standard facilities & breakfast without any special charms. No complaints, but I would stay at a different hotel of the same star-rating next time which I stayed before in the area. Location was good.
Stayed 1 night in May 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel that is in a nice, quiet location. It is walkable to the old city and lake (flat sidewalk, roughly 15 minutes). The staff were friendly.
Stayed 2 nights in Apr 2022

8/10 Good

Andrea

Liked: Cleanliness
The hotel was nice, but really didn’t look like a 4 star hotel.
Stayed 2 nights in Apr 2022

8/10 Good

Roger

Stayed 1 night in Mar 2022

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Abdrabuh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All services were excellent, room is modern ,clean and good furntied. staff was friendly
Stayed 3 nights in Nov 2021