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Sofitel Macau At Ponte 16

4.5 star property
Luxury hotel with 3 restaurants and 2 outdoor pools

Photo gallery for Sofitel Macau At Ponte 16

Exterior
Premium bedding, minibar, in-room safe, desk
Couples treatment room(s), sauna, hot tub, steam room
Indoor wedding
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Room service
The current price is AU$160
includes taxes & fees
7 Apr - 8 Apr

Explore the area

Map
Rua Do Visconde Paco De Arcos, Macau, 0

Room options

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Business Lounge Access, River View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Business Lounge Access, River View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Business Lounge Access, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Business Lounge Access, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, River View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 37 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 Bedroom, Business Lounge Access (Mansion at Sofitel)

Club Room, 1 Bedroom, Club lounge access (Mansion at Sofitel)

Club Room, 1 Bedroom, Business Lounge Access (Mansion at Sofitel)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 120 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Business Lounge Access

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 72 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Business Lounge Access (Prestige)

Club Suite, 1 King Bed, Club lounge access (Prestige)

Club Suite, 1 King Bed, Business Lounge Access (Prestige)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Bedrooms, Business Lounge Access (Mansion at Sofitel)

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Bedrooms, Business Lounge Access (Mansion at Sofitel)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 140 sq m
  • River view
  • Sleeps 6
  • 1 King Bed

About the area

Macau

A luxury stay in the heart of Macau awaits you at Sofitel Macau At Ponte 16. Within a 20-minute stroll, you'll find popular places like Ruins of St. Paul's Cathedral and Lisboa Casino. Highlights at this family-friendly hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Sofitel Spa can include massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The theme restaurant, Prive, serves French cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Turkish bath/hammam, sauna and kids' swimming pool. 7212 square feet (670 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. On weekday mornings buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free casino shuttle. .Attractions within a 10-minute drive of this 4.5-property class Macau hotel include Cotai Strip and Venetian Macao Casino.

What's nearby

  • Almeida Ribeiro Street - 1 min walk - 0.1 km
  • Senado Square - 7 min walk - 0.7 km
  • Ruins of St. Paul's Cathedral - 8 min walk - 0.7 km
  • Lisboa Casino - 18 min walk - 1.5 km
  • Macau Tower - 3 min drive - 2.5 km

Getting around

  • Barra Station - 5 min drive
  • Zhuhai Station - 9 min drive
  • Macau (MFM-Macau Intl.) - 17 min drive

Restaurants

  • ‪牛記咖哩美食 - ‬5 min walk
  • ‪黃枝記 - ‬3 min walk
  • ‪滄洲咖啡小食 - ‬3 min walk
  • ‪義順牛奶 - ‬6 min walk
  • ‪泰皇宮 - ‬3 min walk

About this property

Sofitel Macau At Ponte 16

Luxury hotel with 3 restaurants and 2 outdoor pools
Sofitel Macau At Ponte 16 offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 4 meeting rooms are available. Event space at this hotel measures 7212 square feet (670 square metres) and includes conference space. A children's pool, spa services, and a terrace are also featured at the luxury Sofitel Macau At Ponte 16. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Macau hotel.

  • 1 building
  • 408 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 7212 sq ft of conference space
  • 670 sq. m of conference space
  • Built in 2008
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Sofitel Macau At Ponte 16 offers 408 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sofitel Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Indonesian, Japanese, Korean

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Exterior

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4.6 out of 5, Wonderful, 677 reviews
The price is AU$167
includes taxes & fees
7 Apr - 8 Apr
Legend Palace Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free casino shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MOP 185 for adults and MOP 98 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Le Chinois
  • Mistral
  • Prive

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Children's pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 7,212 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Disposable personal items such as toothbrushes, combs, loofahs, razors, nail files, and shoe brushes are available on request.
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MOP 300.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MOP 185 for adults and from MOP 98 for children
  • Rollaway bed fee: MOP 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Macau 16 Ponte
Macau Ponte
Macau Sofitel
Macau Sofitel Ponte 16
Sofitel 16 Ponte Macau
Sofitel Macau Ponte 16
Sofitel Ponte
Sofitel Ponte 16
Sofitel Ponte 16 Hotel
Sofitel Ponte 16 Hotel Macau
Macau Peninsula Sofitel
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Macau Ponte 16 Hotel
Sofitel Ponte 16
Macau Peninsula Sofitel
Sofitel Macau At Ponte 16 Hotel
Sofitel Macau At Ponte 16 Macau
Sofitel Macau At Ponte 16 Hotel Macau

Frequently asked questions

What is the cancellation policy at Sofitel Macau At Ponte 16?

Sofitel Macau At Ponte 16 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Macau At Ponte 16?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Sofitel Macau At Ponte 16 on 7 Apr 2025 start from AU$159.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Macau At Ponte 16?

Yep, Sofitel Macau At Ponte 16 has a free self car park. Onsite parking is limited.

Are there any beaches close to Sofitel Macau At Ponte 16?

The closest beach to Sofitel Macau At Ponte 16 is Hac Sa Beach (9.6 km).

Is there a spa on site at Sofitel Macau At Ponte 16?

Yep, Sofitel Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sofitel Macau At Ponte 16 have a pool?

Sofitel Macau At Ponte 16 has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Sofitel Macau At Ponte 16?

Sofitel Macau At Ponte 16 features 2 outdoor pools, a full-service spa and 3 restaurants.

What makes Sofitel Macau At Ponte 16 a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sofitel Macau At Ponte 16.

Is Sofitel Macau At Ponte 16 family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as baby baths and childcare services in the guestrooms, it's no surprise that Sofitel Macau At Ponte 16 is a hit with families.

Does Sofitel Macau At Ponte 16 serve breakfast?

Yeah, buffet breakfast is on offer weekdays between 7:00 AM and 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sofitel Macau At Ponte 16?

No, Sofitel Macau At Ponte 16 does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Macau At Ponte 16?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sofitel Macau At Ponte 16?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Sofitel Macau At Ponte 16?

No, pets are not allowed.

Sofitel Macau At Ponte 16 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1114 reviews
Rating 8 - Good. 394 out of 1114 reviews
Rating 6 - Okay. 120 out of 1114 reviews
Rating 4 - Poor. 33 out of 1114 reviews
Rating 2 - Terrible. 19 out of 1114 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the pool was a lot bigger than what it actually was, as per the advertisement. We had the buffet breakfast every morning and were so happy with what was on offer. It set us up perfectly for a day of sightseeing ☺️ Each time we dined at one of the restaurants we had delicious meals. And a special shout out to the concierge staff who were so helpful in getting us to wherever we asked. All the staff are amazing and friendly and very helpful. It was a fantastic experience. Also, the Christmas light party was such an excellent bonus to our stay at Sofitel. Well done all!
Stayed 9 nights in Nov 2024

8/10 Good

Anita

Stayed 1 night in Dec 2024

10/10 Excellent

roman

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

leonard, Port coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Great area. Lots of back alleys to discover.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ka Yan Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Bonar

Stayed 2 nights in Dec 2024

6/10 Okay

Cheau Wen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Bed too hard and pillow too soft. Staff not very friendly. But the surrounding has lots of good small local eateries
Stayed 3 nights in Dec 2024

10/10 Excellent

siu on, foster city

Liked: Cleanliness, staff & service, amenities
I love hotel
Stayed 1 night in Dec 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
I have been checking in this hotel every time I visit Macau, this time the check in process was slower than usual.
Stayed 5 nights in Dec 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close those places what we want to visit.
Stayed 3 nights in Nov 2024

10/10 Excellent

siu on, foster city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Wai Kwong

Stayed 2 nights in Nov 2024

8/10 Good

HAN KEONG

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall staff service excellence from front desk to chamber maid whom cleanupour room. Able to provide info and assistant provided. If mineral water is provided in the room, it will be much better. Also addition tissues box at the room dressing table, as there's only 1 in the bathroom. Overall our stay in the hotel is nice and comfortable. Just that we had encounter rainy weather thus unable to explore more.
Stayed 4 nights in Nov 2024

10/10 Excellent

zixing

Travelled with partner
Liked: Amenities
Great hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
I like to everything, but trying to grab a taxi from the hotel was difficult Close to old town, safe walkable streets
Stayed 4 nights in Nov 2024

10/10 Excellent

Mohammed, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with historical sites at walking distance. e loved the hotel. Excellent breakfast and a beautiful pool to relax in
Stayed 1 night in Nov 2024

4/10 Poor

Mohammed, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with historical sites at walking distance BUT check your bill. The hotel charged my credit card without my authorization for a night that was already paid for when reserved through Expedia. The hotel told me that it was their error. They apologized and said that I will refunded in a week. The week went by and still no refund
Stayed 1 night in Nov 2024

10/10 Excellent

Nga

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. The staff very friendly and helpful. Good location and is walkable to some tourist sites.
Stayed 1 night in Nov 2024

10/10 Excellent

San San

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
i like it very much, thanks for the free upgrade to a suite. I originally booked two rooms and was upgraded to a two bedroom and one living room, it was very convenient for us.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammed, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at Sofitel Macau. Great hotel with excellent breakfast and a delicious dinner buffet it is walkable to a lot of places you will want to visit. Stay at the Sofitel Macau and enjoy
Stayed 2 nights in Nov 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place because of its location and architectural beauty of the building. It gives you a sense of luxury from the room to the hall way. The food served at the Chinese restaurant in the hotel was up to par. One thing on my wish list is a more professional pool suitable for swimming, and not just for playing with water. Also, if the windows are cleaner, it will make it perfect!
Stayed 3 nights in Oct 2024

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very nice comfortable room
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrive at the Sofitel it was a wonderful experience. The ambassador Ms. Jenny, concierge Rocky and the front desk were able to discretely setup our room special for my anniversary. Completely surprising my girlfriend when we entered the room. This far exceeded my expectations. At the Renezvous bar Reine and Rose Ann kept us entertained with conversations and advice on what to while we were in Macau. Jerome and Brain helped us at the Mistral restaurant answering questions about the food and providing us with soft drinks. Between the hotel and especially the staff had made our stay one of the best experiences I have had at a hotel. I can’t recommend this place enough and looking to another visit.
Stayed 2 nights in Oct 2024