Ratings based on 587 Verified Reviews
Real reviews from guests who’ve stayed
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 30 Aug. 2024 on Hotels
There is a good selection of food at the buffet with pasta cooked fresh, selections of meat and fish. Many of the salads had onions in which isn’t ideal if you don’t eat onions.
The Beach bar has food all the time and endless ice cream for the kids.
The outdoor pool is very nice and a great temperature. It is a little crowded with the sun loungers. The indoor pool is convenient because it is also outside and close to the bar with plenty of tables and chairs to relax.
There is table tennis and table football, however it would have been better to have more than one table as we found that we had to wait a long time to play.
The pool and snooker tables were great, although the quality of the cues was not good and there was no chalk.
We used the iron and ironing board for 2 hours.
We had a family suite and it was very spacious with a small living room as you entered and a nice big terrace.
It was easy to get a taxi, we just asked reception to call and they came quickly. There is a Spar within walking distance.
by A verified traveller
Low 4 star
Posted 23 Aug. 2024 on HotelsPositives
Rooms nice
Good selection of branded drinks
Entertainment good
Negatives
Some staff rude - tried to charge 180€ for late check out saying would remove my all inclusive if I didn’t pay (this didn’t happen)
Food average could be more choice
Staff uniform is jeans this is not very 5 star
by A verified traveller from Chatham
Posted 18 Aug. 2024 on Expedia
Clean friendly and safe
by A verified traveller
Posted 10 Aug. 2024 on Hotels
by A verified traveller
Posted 5 Aug. 2024 on Expedia
We had great time! Kids club was super nice too!
by A verified traveller
Comfortable but family focused resort hotel
Posted 31 Jul. 2024 on HotelsIt is very much a family resort hotel, busy pool area. Food was average buffet stuff, drinks were ok and unlimited, barman made a nice Negroni for me each evening. After the first night we ate out in the old town which is very nice. For large family groups it is probably superb, for a couple you are better without the all inclusive as the restaurants in the town are not that expensive.
by A verified traveller
Posted 26 Jul. 2024 on Expedia
by A verified traveller
Posted 26 Jul. 2024 on Expedia
Great location, we set up multiple tours etc and all companies were able to easily pick us up from the hotel. Also beautiful property/grounds. Rooms are very nice, all with balcony, great views! Bathrooms in the hotel rooms could use a little TLC. Loved the all inclusive option! Buffett at every meal is fantastic!! The 3 themed restaurants are all very good (each open various days of week), though they have set menus (vegan/non vegan choice) and the Italian restaurant has somewhat small portions. Kai restaurant is very good, a great ‘stir-fry’ experience but an odd ‘first come, first serve’ process (for only 50 people, one seating on a few nights per week). People were sitting outside waiting almost an hour before it opened. And then all rush to form a line of sorts when doors are opening; seems like there might be a better way to get a ‘reservation’? There is an activities group that works VERY hard to entertain the guests- the poncha making and sampling was so much fun! The hotel did have super loud music from the pool deck one night until 1130pm which was a bit annoying. We called to ‘inquire’ when this would be turned off (we had a 6am tour pick up the next morning!)-the front desk informed us the music would also be playing like that on Wed night (ugh). But Wed night: no music, so perhaps other guests complained; (there were many families with young kids). Drinks from all bars hit or miss: some great, some ehh. But all staff very polite, provided terrific service!
by A verified traveller
Posted 25 Jul. 2024 on Expedia
by A verified traveller
Posted 8 Jul. 2024 on Expedia
This place was gorgeous. The food and drinks were great, lots of options. The restaurants were top notch and I really loved the "tasting menu" style they served. It felt really elevated and as a lover of food, I appreciated it very much. Its about a 30 minute walk to the city centre with lots of great shops and restaurants on the way. It was an older crowd of what seemed to be retired British people so it was a very chill , quiet and relaxed vibe.