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Comfort Suites Madison West

2.5 star property
Family-friendly hotel with free local area shuttle and 24-hour front desk

Photo gallery for Comfort Suites Madison West

Lobby
Lobby
Lobby
Indoor pool
In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AU$127
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
1253 John Q Hammons Dr, Madison, WI, 53717
  • West Towne Mall
    ‪4 min drive‬
  • Lake Mendota
    ‪7 min drive‬
  • Hilldale Shopping Center
    ‪10 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Shower/bath combination
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Front of property

Best Western West Towne Suites

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1140)
The price is AU$131
for 1 room
includes taxes & fees
12 Mar - 13 Mar
Best Western West Towne Suites

About the area

Madison

A family-friendly stay in Madison awaits you at Comfort Suites Madison West. You'll be within a 20-minute walk of Capital Brewery and 2.2 km (1.4 mi) from National Mustard Museum. Highlights at this hotel include an indoor swimming pool, free self-parking and a free area shuttle. .This pet-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a hot tub and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 15-minute drive of this Madison hotel include University of Wisconsin-Madison and Camp Randall Stadium.

What's nearby

  • West Towne Mall - 4 min drive
  • Hilldale Shopping Center - 10 min drive
  • University of Wisconsin-Madison - 12 min drive
  • University of Wisconsin Hospital and Clinics - 13 min drive
  • Camp Randall Stadium - 14 min drive

Getting around

  • Madison Station - 18 min drive
  • Dane County Regional Airport (MSN) - 20 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪Tanner's Bar & Grill - ‬11 min walk
  • ‪Panera Bread - ‬17 min walk

About this property

Comfort Suites Madison West

Family-friendly hotel with free local area shuttle and 24-hour front desk
Comfort Suites Madison West offers its guests an indoor pool and Access to hot tub. Public spaces have free WiFi. Business amenities include a business centre and 2 meeting rooms. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Comfort Suites Madison West. Free self parking is available.
  • 1 building
  • 95 guestrooms or units
  • 3 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
Comfort Suites Madison West offers 95 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Arcade/game room
  • Indoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West Hotel
Comfort Suites Madison West Madison
Comfort Suites Madison West Hotel Madison

Frequently asked questions

What is the cancellation policy at Comfort Suites Madison West?

Comfort Suites Madison West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites Madison West?

As of 26 Feb 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Madison West on 9 Mar 2025 start from AU$126.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites Madison West?

Yep, Comfort Suites Madison West has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Comfort Suites Madison West?

The closest beach to Comfort Suites Madison West is Spring Harbor Beach (4.4 km).

Does Comfort Suites Madison West have a pool?

Comfort Suites Madison West has an indoor pool.

Is Comfort Suites Madison West family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Comfort Suites Madison West is a hit with families.

Is there a free airport shuttle available at Comfort Suites Madison West?

No, Comfort Suites Madison West does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites Madison West?

Check-in begins at 3 PM. Check-out time is 11 AM.

Comfort Suites Madison West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 139 out of 292 reviews
Rating 8 - Good. 70 out of 292 reviews
Rating 6 - Okay. 36 out of 292 reviews
Rating 4 - Poor. 20 out of 292 reviews
Rating 2 - Terrible. 27 out of 292 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Started out great pool is nice hot tub fantastic. But was very noisy kids screaming in hall way knocking on door that we put do not disturb. We complained and they were nice enough to move us to quiet floor. Some people just have no respect for others.
Stayed 1 night in Nov 2024

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Thank you!
Stayed 7 nights in Nov 2024

8/10 Good

Gwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Tara

Disliked: Staff & service, amenities, property conditions & facilities
COCKROACHES! Beware! In June 2024, I booked this hotel for two nights for Parent Weekend at UW-Madison. I stayed one night and in the morning, found cockroaches on my door (room 2001)! When I showed my pictures to the woman at the front desk, she said, “ Yep! Those are definitely cockroaches.” She really didn’t seem all that surprised by my findings. She put me in a different room on a different floor (which I was hesitant about anyway; for every cockroach you see there’s a million more that you don’t). The new room smelled strongly of musty chemicals so I checked out. The front desk woman said she would refund me for the second night, but that didn’t happen yet- I’m still working on it! Since the hotels were very full due to Parent Weekend, I had to get a room that was way out of my budget! So upset…
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely will stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joel

Stayed 2 nights in Oct 2024

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed 5 nights at the hotel. Convenient location, good breakfast. Dated decor and fitness center could be updated with weights. Housekeeping an issue. If the hotel promises housekeeping on the third night of stay, and then not provide it because it’s Sunday, then offer to clean on Monday or Saturday. We had no housekeeping the entire visit. Front desk did provide us with new towels and other things we needed which was appreciated.
Stayed 5 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Serena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Sonya

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammed M

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
In a beautiful location
Stayed 1 night in Oct 2024

8/10 Good

Corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
We stayed for a wedding and it was a nice place. The free breakfast had lots of options so the kids and adults were all happy. The pool was nice and not very busy. There was an arcade, pool table, and happy hour. The hotel is located near Lake Mendota which was fun to explore. Location was great. The only issue we had was the toilet was very hard to flush. The handle did not want to move down so it was a struggle for our kids. The service was great and everyone was friendly. I would stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashley

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in Oct 2024

4/10 Poor

sandra

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not very friendly. There was no maid service and courtesy shuttle wasnt available but it was advertised as such. Also very noisy and needed some upgrading.
Stayed 2 nights in Sep 2024

2/10 Terrible

Joshua

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Derek

Travelled with family
Liked: Staff & service, amenities
Not bad but not great. Just okay. Would have liked the option of 2 queens vs. 2 fulls.
Stayed 1 night in Sep 2024

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Heather

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked into my room and there was a cockroach on the wall alive and moving so I took a video went right back to tell the attendee and she said oh sorry let me switch you rooms. No compensation at that point and I figured something would be offered! So don’t stay here unless you want to take roaches home
Stayed 4 nights in Aug 2024