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Hilton Madison Monona Terrace

4.0 star property
Pet-friendly hotel connected to the convention centre in Madison with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Madison Monona Terrace

Bar (on property)
In-room safe, desk, soundproofing, iron/ironing board
Lobby
Lobby
Room, 1 King Bed, Jetted Tub | Jetted tub

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Housekeeping
  • Bar
The price is AU$212
includes taxes & fees
1 Jan - 2 Jan 2025

Explore the area

Map
9 E Wilson St, Madison, WI, 53703
  • Monona Terrace Community and Convention Center
    2 min walk
  • Capitol Square
    3 min walk
  • Wisconsin State Capitol
    7 min walk
  • Madison, WI (MSN-Dane County Regional)
    9 min drive

Room options

View all photos for Room, 1 King Bed, Corner

55-inch LCD TV with cable channels, TV

Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

55-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Living area

Room, 1 King Bed, Jetted Tub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Sofa bed - unspecified
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

55-inch LCD TV with cable channels, TV

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Sofa bed - unspecified
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View

55-inch LCD TV with cable channels, TV

Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Roll-In Shower)

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds (Roll-In Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

The Madison Concourse Hotel and Governor's Club

Pool
Hot tub
Free airport shuttle
Pet-friendly
4.7 out of 5, Exceptional, (2197)
The price is AU$231
for 1 night
includes taxes & fees
5 Jan - 6 Jan
The Madison Concourse Hotel and Governor's Club

About the area

Madison

Hilton Madison Monona Terrace places you in the centre of Madison, connected to the convention centre and within a short 5-minute stroll of Monona Terrace Community and Convention Center and Capitol Square. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, The Audrey Kitchen + Bar, is open for breakfast, lunch and dinner. Audrey Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the gym and Hot tub. 4400 square feet (409 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Downtown Madison hotel include University of Wisconsin-Madison and Camp Randall Stadium.

What's nearby

  • Monona Terrace Community and Convention Center - 2 min walk
  • Capitol Square - 3 min walk
  • Wisconsin State Capitol - 7 min walk
  • Overture Center for the Arts - 9 min walk
  • Kohl Center - 3 min drive

Getting around

  • Madison Station - 3 min drive
  • Dane County Regional Airport (MSN) - 9 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Johnny Delmonico's - ‬3 min walk
  • ‪Great Dane Pub & Brewing Co. - ‬4 min walk
  • ‪Graze - ‬6 min walk
  • ‪Wonderstate Coffee - ‬4 min walk

About this property

Hilton Madison Monona Terrace

Pet-friendly hotel connected to the convention centre in Madison with a fitness centre
Hilton Madison Monona Terrace offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 4400 square feet (409 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Madison Monona Terrace. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Madison hotel.

  • 1 building
  • 240 guestrooms or units
  • 13 levels
  • 4400 sq ft of conference space
  • 409 sq. m of conference space
  • Built in 2000
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Madison Monona Terrace offers 240 accommodations with laptop-compatible safes and a safe. 55-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Madison hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per night)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 25 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Audrey Bar
  • The Audrey Kitchen + Bar

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (4,400 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 for adults and USD 10 to 20 for children
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per night (rates may vary)
  • Covered self-parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Madison Monona Terrace
Hilton Monona
Hilton Monona Terrace
Hilton Monona Terrace Hotel
Hilton Monona Terrace Hotel Madison
Hilton Terrace
Madison Hilton
Madison Hilton Monona Terrace
Monona Madison
Terrace Hilton
Hilton Hotel Madison
Hilton Madison Monona Terrace Hotel Madison
Hilton Madison Monona Terrace Hotel
Hilton Madison Monona Terrace Hotel
Hilton Madison Monona Terrace Madison
Hilton Madison Monona Terrace Hotel Madison

Frequently asked questions

What is the cancellation policy at Hilton Madison Monona Terrace?

Hilton Madison Monona Terrace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Madison Monona Terrace?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Madison Monona Terrace on 1 Jan 2025 start from AU$212.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Madison Monona Terrace?

Yep, Hilton Madison Monona Terrace has a secured covered self car park with in/out privileges for USD 25.00 per day. Onsite parking is limited.

Are there any beaches close to Hilton Madison Monona Terrace?

Yep, Hilton Madison Monona Terrace is a short 16-minute walk from James Madison Beach.

Does Hilton Madison Monona Terrace have a pool?

Hilton Madison Monona Terrace has an indoor pool.

Is Hilton Madison Monona Terrace family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hilton Madison Monona Terrace is a hit with families.

Does Hilton Madison Monona Terrace serve breakfast?

Yep, full breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hilton Madison Monona Terrace?

No, Hilton Madison Monona Terrace does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Madison Monona Terrace?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Madison Monona Terrace?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton Madison Monona Terrace?

Cats and dogs are welcome at Hilton Madison Monona Terrace, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hilton Madison Monona Terrace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 511 out of 1003 reviews" "
Rating 8 - Good. 291 out of 1003 reviews" "
Rating 6 - Okay. 113 out of 1003 reviews" "
Rating 4 - Poor. 61 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jordann

Stayed 1 night in Aug 2024

8/10 Good

Bastiaan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very convenient for Ironman event. We booked a room for 3 but only got bedding and towels for 2. Was quickly corrected by staff who were very courteous and kind. Good bed, pull out sofa had bad mattress (as usual). Great location!
Stayed 2 nights in Sep 2024

6/10 Okay

gloria

Disliked: Amenities
Very basic c hotel. Old and very loud AC that kicks in and off all night. Air vents were dropping dust. Housekeeping was very late and one day skipped our room altogether. We called to try to get an evening g cleaning free coming back to the room, they said they would but it never happened.
Stayed 4 nights in Aug 2024

10/10 Excellent

Diocelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness
Charging $4 for a run-of-the-mill coffee pod was just one example of a cheap, unfriendly nickel-and-diming that made it seem like much less of a deal than the front price would indicate (other examples: limited internet access without Hilton membership for anyone who meets you at the hotel without paying, no breakfast). The in-room air conditioner was much louder than I've experienced anywhere else, and although I was too tired for it to personally keep me up that long, a lighter sleeper would have problems. I asked the staff how to get to places on UW-Madison campus, and they first didn't know and then another told me incorrect directions, when in reality a bus that left from right in front of the hotel every 15 minutes would have taken me right there, but apparently that must have been beneath them? This hotel takes advantage of the Hilton name and the admittedly wonderful location to slack off on the less glamourous aspects of customer service. There are other, better, nearby options.
Stayed 4 nights in Jul 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room ran out of toilet paper and tissues on two separate occasions. There were trash canisters in the room, but no trash bags. That is a dirty and get my situation. Our room did not get vacuumed even one time the week we were there. And our beds we’re only made one time.
Stayed 5 nights in Jul 2024

10/10 Excellent

Cristy

Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is great, walkway to the terrace
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location.
Stayed 1 night in Jun 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk personnel. Noisy air conditioner.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2024

10/10 Excellent

Jane Hodges, Santa Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views of Lake Monona. Close to the capital building, State Street and several dining places.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and staff are amazing. The lake view in the morning is definitely worth the extra price. We will continue our yearly visit for a long as we can!
Stayed 1 night in Jun 2024

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Room with a Beautiful View
Our one night stay was excellent. The check in at the desk was friendly and efficient. The room was spacious, clean, and very comfortable with a beautiful view of the lake. We’re already planning our next visit.
Stayed 1 night in Jun 2024

8/10 Good

Raquel

Liked: Cleanliness, property conditions & facilities
The hotel was nice, clean, and quiet.
Stayed 1 night in Apr 2024

10/10 Excellent

Wilshawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. 5 stars
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and very welcoming!
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning didn’t work. Requested a fix three times. Staff who tried was lovely but unsuccessful in fixing it. Hotel booked so other rooms not available
Stayed 2 nights in May 2024

10/10 Excellent

FRANCIS, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 1 night in Apr 2024