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Barceló Torre de Madrid

5.0 star property
Luxury hotel connected to the convention centre in Madrid with a health club

Photo gallery for Barceló Torre de Madrid

View from property
Indoor pool, pool loungers
Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Gym
The current price is AU$389
includes taxes & fees
4 May - 5 May

Explore the area

Map
Plaza de España, 18, Madrid, 28008
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪15 min walk‬
  • Plaza Mayor
    ‪15 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪29 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
Designer toiletries
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
Designer toiletries
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, City View

Premium bedding, Select Comfort beds, minibar, in-room safe

Premium Room, City View

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Designer toiletries
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Deluxe)

Deluxe Room (Deluxe)

Deluxe Room (Deluxe)

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Designer toiletries
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, City View

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Designer toiletries
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Royal Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Royal Suite

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Royal Suite

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Royal Suite

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
Designer toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Princess)

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite (Princess)

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Designer toiletries
Bathrobes
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
Designer toiletries
  • 80 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Princess)

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite (Princess)

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
Designer toiletries
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Princess)

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite (Princess)

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
Designer toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Designer toiletries
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 2 Bedrooms

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
Designer toiletries
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
Designer toiletries
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, City View

Premium bedding, Select Comfort beds, minibar, in-room safe

Premium Room, City View

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Designer toiletries
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
Designer toiletries
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, City View

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite, City View

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
Designer toiletries
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, Select Comfort beds, minibar, in-room safe

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Select Comfort bed
Premium bedding
Separate bedroom
Designer toiletries
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Madrid

Barceló Torre de Madrid puts you in the heart of Madrid, connected to the convention centre and within steps of popular attractions like Gran Via and Plaza de España - Princesa. Highlights at this luxury hotel include a restaurant, an indoor swimming pool and a gym. .A day of pampering can include sports massages and body wraps along with Ayurvedic treatments and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, sauna and pool loungers. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:30 AM and 11:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 5-property class Madrid Centro hotel, attractions include Royal Palace of Madrid and Puerta del Sol.

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 9 min walk - 0.8 km
  • Puerta del Sol - 15 min walk - 1.3 km
  • Plaza Mayor - 15 min walk - 1.3 km
  • Prado Museum - 6 min drive - 3.4 km

Getting around

  • Plaza de Espana Station - 2 min walk
  • Madrid Principe Pio Station - 14 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 29 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Faborit - ‬1 min walk
  • ‪Ginkgo Restaurant & Sky Bar - ‬3 min walk
  • ‪Tapa Spana - ‬2 min walk

About this property

Barceló Torre de Madrid

Luxury hotel connected to the convention centre in Madrid with a health club
Barceló Torre de Madrid offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Barceló Torre de Madrid. An area shuttle within 10.00 metres and an airport shuttle (available 24 hours) are available for a fee. Parking is available for a fee.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 258 guestrooms or units
  • 9 levels
  • Conference rooms
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Barceló Torre de Madrid offers 258 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 metres
  • Covered parking on site (EUR 29 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 25 for adults and EUR 13.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (105 centimetre high)
  • Lever door handles
  • Lift (130 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 48-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 28 2025 to April 3 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 13.8 for children
  • Airport shuttle fee: EUR 25 per person (one-way)
  • Covered self-parking fee: EUR 29 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Barcelo Torre Madrid Hotel
Barcelo Torre Hotel
Barcelo Torre Madrid
Barcelo Torre
Barcelo Torre Arias Hotel Madrid
Barcelo Hotel Torre Arias
Barceló Torre Madrid Hotel
Barceló Torre Hotel
Barceló Torre Madrid
Barceló Torre
Barcelo Torre de Madrid
Barceló Torre de Madrid Hotel
Barceló Torre de Madrid Madrid
Barceló Torre de Madrid Hotel Madrid

Frequently asked questions

What is the cancellation policy at Barceló Torre de Madrid?

Barceló Torre de Madrid offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Torre de Madrid?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Barceló Torre de Madrid on 4 May 2025 start from AU$389.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Torre de Madrid?

Yep, Barceló Torre de Madrid has a covered self car park for EUR 29 per day.

Does Barceló Torre de Madrid have a pool?

Barceló Torre de Madrid has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The swimming pool will be unavailable from March 28 2025 to April 3 2025 (dates subject to change).

What luxury perks are available at Barceló Torre de Madrid?

Barceló Torre de Madrid features a health club, an indoor pool and a steam room. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Barceló Torre de Madrid a romantic place to stay?

Couples spa treatments and a lounge bar, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Barceló Torre de Madrid.

Does Barceló Torre de Madrid serve breakfast?

You bet, guests adore the buffet breakfast here! Offered weekdays between 7:00 AM and 11:00 AM and weekends between 7:30 AM and 11:30 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Barceló Torre de Madrid?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Barceló Torre de Madrid?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Barceló Torre de Madrid?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Barceló Torre de Madrid?

No, only service animals are allowed.

Barceló Torre de Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1337 out of 1702 reviews
Rating 8 - Good. 241 out of 1702 reviews
Rating 6 - Okay. 79 out of 1702 reviews
Rating 4 - Poor. 20 out of 1702 reviews
Rating 2 - Terrible. 25 out of 1702 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una ubicacion extraordinaria, puedes caminar a casi todos los puntos de interes , el palacio, gran vía, y esta a pasos del metro y moverte por todo madrid No es un hotel nuevo ni moderno, pero es muy funcional, las habitaciones son amplias, nos quedamos en una jr suite, con una habitacion, pasillo, baño closet, y una estancia con sofa cama donde durmieron mis hijos muy comodamente El personal en general es muy amable y sonriente y servicial El desayuno bufete es bueno, con buenas opciones, fresco, fruta, zumos recien hechos, pan , yogurth, granolas, postres y omelets hechos al momento. Las gerentes de servicio siempre estan atentas a culquier duda, eventualidad o necesidad
Stayed 8 nights in Dec 2024

10/10 Excellent

Pirouz

Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was light and bright, staff helpful and good location. The staff gave some great dining recommendations. Breakfast was delicious with lots of delicious food.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diagenis, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel it felt like home. I stood for 8 days and it was the perfect hotel. Everything is near by less crowded accommodation and friendly staff. This hotel has it all with affordable prices.
Stayed 7 nights in Dec 2024

2/10 Terrible

Julio Cesar Payeras

Stayed 3 nights in Dec 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in the heart of Madrid. Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Abdelkhalek

Stayed 4 nights in Dec 2024

8/10 Good

Aritra

Stayed 2 nights in Nov 2024

10/10 Excellent

Alejandro, San Marcos

Stayed 3 nights in Dec 2024

10/10 Excellent

Dino alvarez, miami

Stayed 8 nights in Oct 2024

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid
Very good
Stayed 5 nights in Dec 2024

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Barceló Torre de Madrid was absolutely delightful! The hotel’s central location in the heart of Madrid made it the perfect base for exploring the city's iconic landmarks, such as Plaza de España and Gran Vía, both just steps away. The rooms were beautifully designed, offering a modern yet comfortable atmosphere, and the views of the city were stunning. The staff was incredibly attentive and friendly, always ready to assist with a smile. I highly recommend this hotel for anyone visiting Madrid!
Stayed 2 nights in Dec 2024

10/10 Excellent

Chukwudiebele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place had a nice time there. They need to fix the lint issue in the rooms. Clothes pick up a lot lints.
Stayed 5 nights in Dec 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent location!
Stayed 3 nights in Dec 2024

10/10 Excellent

Octavio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOcation is excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

Fernando

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We've had a wonderful time at the Barcelo Hotel,the staff attention was superb always helping people with a smile. Unbeatable location an views, very enjoyable breakfasts with a great variety of options. It has become now our number 1 hotel whenever we go to Madrid.
Stayed 4 nights in Dec 2024

10/10 Excellent

Aisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location where we were able to walk to restaurants, parks, shopping, and the palace. The hotel itself was really nice and our room was big, clean and comfortable. Every hotel staff member we came across was courteous and polite. We definitely look forward to staying here again when we return to Madrid.
Stayed 1 night in Nov 2024

10/10 Excellent

John, Bayside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an Ideally located hotel adjacent to the plaza España. It is beautiful and wonderfully appointed. Our room was large and comfortable. Our initial experience at check-in felt a bit stilted, but the staff members were subsequently an absolute delight. Our experience was enhanced by the holiday spirit of all the staff. Our stay was an absolute delight. The concierge, Sylvia was wonderfully helpful and welcoming. She is a treasure of this hotel
Stayed 5 nights in Nov 2024

6/10 Okay

Anik

Stayed 4 nights in Nov 2024

8/10 Good

William

Travelled with group
Liked: Cleanliness
Great Location
Stayed 4 nights in Dec 2024

10/10 Excellent

Tonima, REDMOND

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, excellent location, only around 7-10 minutes walk to the palace, surrounded by shopping! Evening turndown service everyday and polite courteous staff throughout the hotel- from front desk to restaurant. Great spread for breakfast buffet. My only feedback would be to change the breakfast items every couple of days or so. Since we stayed 11 days, it got repetitive but regardless, quality of food was great!
Stayed 9 nights in Nov 2024

10/10 Excellent

Kuiyi, Upper Arlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean and large room, super nice and helpful staffs, breakfast is wonderful, certainly a five-star level hotel! Strongly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024