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Eurostars Plaza Mayor

4.0 star property
Hotel with a rooftop terrace, a short walk to Puerta del Sol

Photo gallery for Eurostars Plaza Mayor

Lobby
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Standard Double Room Single Use
Porch

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Housekeeping
  • Air conditioning
The current price is AU$214
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
Calle Doctor Cortezo 10, Madrid, Madrid, 28047
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Gran Via
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Designer toiletries
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

Highlights

Soundproofed
Air conditioning
LCD TV
Designer toiletries
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Designer toiletries
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
LCD TV
Designer toiletries
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room (with Extra Bed)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room (with Extra Bed)

Highlights

Soundproofed
Air conditioning
LCD TV
Designer toiletries
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • Sleeps 3
  • 1 Double Bed

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About the area

Madrid

Eurostars Plaza Mayor places you in the centre of Madrid, within a short 5-minute stroll of popular places like Puerta del Sol and Plaza de Santa Ana. Highlights at this hotel include in-room free WiFi and LCD TVs. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM. .Attractions within a 10-minute walk of this 4-property class Madrid Centro hotel include Plaza Mayor and Calle de Alcalá.

What's nearby

  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Gran Via - 10 min walk - 0.9 km
  • Royal Palace of Madrid - 14 min walk - 1.2 km
  • Prado Museum - 14 min walk - 1.2 km

Getting around

  • Tirso de Molina Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪La Rollerie - ‬2 min walk
  • ‪Pum Pum Bakery - ‬4 min walk
  • ‪Casa de Granada - ‬1 min walk
  • ‪Yatai Market - ‬1 min walk
  • ‪Maestro Churrero - ‬2 min walk

About this property

Eurostars Plaza Mayor

Hotel with a rooftop terrace, a short walk to Puerta del Sol
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Eurostars Plaza Mayor.

This 4-star Madrid hotel is smoke free.

  • 92 guestrooms or units
  • 7 levels
  • 2 buildings
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Eurostars Plaza Mayor offers 92 accommodations with minibars and laptop-compatible safes. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include baths or showers, designer toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eurostars Hotel Plaza Mayor
Eurostars Hotel Plaza Mayor Madrid
Eurostars Plaza Mayor
Eurostars Plaza Mayor Madrid
Hotel Eurostars Plaza Mayor
Hotel Mayor
Hotel Plaza Mayor
Plaza Mayor
Plaza Mayor Hotel
Eurostars Plaza Mayor Hotel
Eurostars Hotel Plaza Mayor
Eurostars Plaza Mayor Madrid
Eurostars Plaza Mayor Hotel Madrid

Frequently asked questions

What is the cancellation policy at Eurostars Plaza Mayor?

Eurostars Plaza Mayor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eurostars Plaza Mayor?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Eurostars Plaza Mayor on 16 Mar 2025 start from AU$214.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Eurostars Plaza Mayor serve breakfast?

You bet, buffet breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Eurostars Plaza Mayor?

No, Eurostars Plaza Mayor does not offer an airport shuttle service.

What time are check-in & check-out at Eurostars Plaza Mayor?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Eurostars Plaza Mayor?

No, pets are not allowed.

Eurostars Plaza Mayor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 488 out of 1003 reviews
Rating 8 - Good. 393 out of 1003 reviews
Rating 6 - Okay. 75 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Room comfort
4 Star?? Good location but poor at the basics
Virtually no toilet roll on arrival. No towels one day. Did not replenish coffee/tea sachets in room over 4 days
Stayed 4 nights in Dec 2024

8/10 Good

Maria Jane

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Adriana, Princeton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria, Huntington Beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel check in staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Denis Z

Stayed 8 nights in Nov 2024

10/10 Excellent

francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location..
Stayed 3 nights in Nov 2024

10/10 Excellent

Skye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

10/10 Excellent

francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander, Wayland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, pleasant decor, comfortable bed, rooms with coffee, safe box , enough storage . The hotel ideally positioned in the city center and easy access to transportation
Stayed 5 nights in Nov 2024

10/10 Excellent

jenifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Hotel clean and rooms were nice. Walkable to city center and several plazas. Close to metro.
Stayed 5 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all was good. I had a room with a window to internal court, so it was very quite. nice breakfast. water pressure in the shower could be higher, but the rest was pretty good.
Stayed 4 nights in Oct 2024

10/10 Excellent

GLORIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, very professional and helpful with anything we needed. Location is great 👍
Stayed 2 nights in Oct 2024

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Some rooms a bit dark especially lower floors.
Stayed 4 nights in Oct 2024

10/10 Excellent

David, HOLLYWOOD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel ; very clean and good service .
Stayed 5 nights in Oct 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's conveniently located around 2 metro stations, lots of dining options and shops around.
Stayed 2 nights in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm going to be absolutely straight; I just spent 25 days all over Spain. Stayed in 7 hotels; 5 of the 7 were Eurostars hotels. It could be the culture of the hotel chain or the Spanish culture itself, but the experience in the Eurostars hotels was second to none.
Stayed 4 nights in Oct 2024

4/10 Poor

Oswaldo

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Not comfortable
I would personally not stay at this hotel unless there was no other option. It looks great on the outside very nice lobby however the room is extremely uncomfortable, the beds are hard as a rock they’re cheap, no pillow top you can feel the springs but worst of all is the climate control you have a Thermostat that is unlike a Thermostat I’ve ever seen you cannot control the Temperature of the room if it’s too cold you have to turn the unit off when you get hot you have to wake up and turn the unit on I brought this to the attention of the front desk and they said oh well that’s our system that’s how it works and we tell you that when you check in, no they didn’t tell me that when I checked in. To add insult to injury I asked for a thicker pillow and what they brought me was a nasty old pillow and I only realized that when I felt really uncomfortable sleeping that night they had two pillowcases over an original dingy yellow pillow that they tried to disguise with two new pillowcases. The hotel is in a good location but like I said earlier there are a lot better options and hotels that take your comfort seriously. Unfortunately a lot of the hotels in Europe don’t compare to a standard room in the United States. Their mattresses are cheap and it doesn’t seem like they changed them very often.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very comfortable and well situated hotel. Comfortable bed, clean room and very quiet at night. Good water pressure in shower. Breakfast was great! Good gluten free options. Great front desk service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nicely appointed and well situated in the heart of Madrid. The staff was very friendly and helpful.
Stayed 7 nights in Oct 2024

8/10 Good

Brad

Stayed 3 nights in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion.
Stayed 1 night in Oct 2024

10/10 Excellent

martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice rooms
Stayed 3 nights in Oct 2024

8/10 Good

Yadira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was nice and peacefull.
Stayed 2 nights in Jul 2024