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Crisol Vía Castellana

4.0 star property
Central hotel connected to the convention centre in Madrid with 24-hour front desk

Choose dates to view prices

Photo gallery for Crisol Vía Castellana

Executive Room
Exterior
Minibar, in-room safe, individually furnished, desk
Lobby
Eco-friendly toiletries, hair dryer, towels
Reviews
8.2

Very good

Popular amenities

  • Parking available
    Parking availableParking available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Air conditioning
    Air conditioningAir conditioning
  • Housekeeping
    HousekeepingHousekeeping
  • Free WiFi
    Free WiFiFree WiFi
  • Laundry
    LaundryLaundry

Explore the area

Map
Paseo de la Castellana, 220, Madrid, Madrid, 28046
  • Popular LocationPlaza de Castilla3 min walk
  • Popular LocationSantiago Bernabéu Stadium4 min drive
  • Popular LocationGran Via9 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)11 min drive

Room options

View all photos for Double room with extra bed

Minibar, in-room safe, individually furnished, desk

Double room with extra bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Minibar, in-room safe, individually furnished, desk

Premium Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Familiar Room

Minibar, in-room safe, individually furnished, desk

Familiar Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room
Hotel Exe Plaza
Free WiFi
Air conditioning
Breakfast available
Parking available
4.3 out of 5, Excellent, (1001)
The price is AU$257
for 1 night
includes taxes & fees
11 July - 12 July
Hotel Exe Plaza

About the area

Madrid

Crisol Vía Castellana places you in the centre of Madrid,connected to the convention centre and within a short 5-minute stroll of popular places like Paseo de la Castellana and Plaza de Castilla. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and dry cleaning/laundry services. Buffet breakfast is available daily. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Chamartín hotel include Santiago Bernabéu Stadium and IFEMA.

What's nearby

  • Paseo de la Castellana - 1 min walk
  • Plaza de Castilla - 3 min walk
  • Santiago Bernabéu Stadium - 4 min drive
  • Gran Via - 9 min drive
  • Puerta del Sol - 12 min drive

Getting around

  • Plaza de Castilla Station - 4 min walk
  • Madrid (XTI-Chamartin Train Station) - 9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 12 min drive

Restaurants

  • ‪El Asador de Aranda - ‬4 min walk
  • ‪Dala's Cervecería Pub - ‬4 min walk
  • ‪La Segunda Base - ‬2 min walk
  • ‪Bar Laredo - ‬5 min walk
  • ‪Rodilla - ‬2 min walk

About this property

Crisol Vía Castellana

Central hotel connected to the convention centre in Madrid with 24-hour front desk
A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 3315 square feet (308 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Crisol Vía Castellana. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Madrid hotel.

  • 1 building
  • 228 guestrooms or units
  • 9 levels
  • Conference rooms
  • 3315 sq ft of conference space
  • 308 sq. m of conference space
  • Built in 1993
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
Crisol Vía Castellana offers 228 accommodations with minibars and a safe. This individually furnished accommodation includes desks. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 21 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 12 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,315 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Covered self-parking fee: EUR 21 per day
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. This property uses solar energy.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castilla Plaza Hotel
Hotel Castilla Plaza
Hotel Vía Castellana Madrid
Hotel Vía Castellana
Vía Castellana Madrid
Vía Castellana
Abba Castilla Plaza Madrid
Hotel Abba Castilla Plaza

Frequently asked questions

What is the cancellation policy at Crisol Vía Castellana?

Crisol Vía Castellana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crisol Vía Castellana?

As of 27 June 2024, prices found for a 1-night stay for 2 adults at Crisol Vía Castellana on 24 July 2024 start from AU$144.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crisol Vía Castellana?

Yep, Crisol Vía Castellana has a covered self car park for EUR 21 per day.

Does Crisol Vía Castellana serve breakfast?

Yeah, buffet breakfast is on offer daily.

Is there a free airport shuttle available at Crisol Vía Castellana?

No, Crisol Vía Castellana does not offer an airport shuttle service.

What time are check-in & check-out at Crisol Vía Castellana?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Crisol Vía Castellana?

No, pets are not allowed.

Crisol Vía Castellana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 307 out of 843 reviews" "
Rating 8 - Good. 361 out of 843 reviews" "
Rating 6 - Okay. 115 out of 843 reviews" "
Rating 4 - Poor. 38 out of 843 reviews" "
Rating 2 - Terrible. 22 out of 843 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

JOSE

Travelled with family
Liked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Mar 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Jian Jun

Stayed 5 nights in Nov 2023

8/10 Good

Zach

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The air conditioning stopped working after a couple hours, however it was not a problem since it was relatively cool out. There were multiple hairs that were not ours in the bathroom. Only stayed one night, so we did not ask to move rooms. Very friendly and helpful staff. Good location next to metro and bus stops.
Stayed 1 night in Oct 2023

10/10 Excellent

Luz Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast buffet
Stayed 2 nights in Oct 2023

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Ivan

Liked: Staff & service
Excelente
Stayed 1 night in Aug 2023

10/10 Excellent

Pieter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Staff helped us book our extra room and extra nights on line, they wouldn't actually book it for us while we stood right in front of them. The staff told us to contact Expedia to extend the stay but Expedia said the hotel didn't release any rooms to them so they couldn't help. Crazy doesn't begin to describe the ping pong ball the hotel made us going back & forth with Expedia. We drove 4 hours from San Sebastian without knowing if we actually had a room for the extra nights we wanted to stay. Expedia said we may have to book with another hotel as this one didn't want to take our money?
Stayed 2 nights in Jul 2023

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Good parking. Nice location. Everything worked out really well!
Stayed 1 night in Jul 2023

10/10 Excellent

LUCAS

Stayed 1 night in Jul 2023