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Hyatt Centric Gran Via Madrid

5.0 star property
Luxury hotel with bars/lounges and 24-hour fitness centre

Photo gallery for Hyatt Centric Gran Via Madrid

Terrace/patio
Property entrance
Suite, Terrace
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Gym
The current price is AU$472
includes taxes & fees
17 Apr - 18 Apr

Explore the area

Map
Gran Via 31, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
TV
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (Grand Via View)

Junior Suite (Grand Via View)

Junior Suite (Grand Via View)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Designer toiletries
Spring-water bath
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Gran Via View)

Room, 1 King Bed (Gran Via View)

Room, 1 King Bed (Gran Via View)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Terrace (Grand Via View)

Room, 1 King Bed, Terrace (Grand Via View)

Room, 1 King Bed, Terrace (Grand Via View)

Highlights

Terrace
Soundproofed
Air conditioning
TV
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • 34.9 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Madrid

A luxury stay in Madrid awaits you at Hyatt Centric Gran Via Madrid. Within steps you'll find Gran Via and Puerta del Sol within a 10-minute stroll. Highlights at this hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .The restaurant, Hielo y Carbon, serves international cuisine. Jardin de Diana is the hotel's own rooftop bar. 2121 square feet (197 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 10-minute walk of this 5-property class Madrid Centro hotel include Plaza Mayor and Plaza de España - Princesa.

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Puerta del Sol - 6 min walk - 0.5 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Royal Palace of Madrid - 12 min walk - 1.1 km
  • Prado Museum - 17 min walk - 1.5 km

Getting around

  • Callao Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 20 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Takos - ‬2 min walk
  • ‪Boyberry Madrid - ‬2 min walk
  • ‪Ella Sky Bar Madrid - ‬2 min walk
  • ‪Torres Bermejas - ‬1 min walk

About this property

Hyatt Centric Gran Via Madrid

Luxury hotel with bars/lounges and 24-hour fitness centre
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2121 square feet (197 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Hyatt Centric Gran Via Madrid.

This 5-star Madrid hotel is smoke free.

  • 159 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Conference rooms
  • 2121 sq ft of conference space
  • 197 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Hyatt Centric Gran Via Madrid offers 159 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 27 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Hielo y Carbon
  • Jardin de Diana
  • Ondas Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,121 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hyatt Centric Gran Via Madrid?

Hyatt Centric Gran Via Madrid offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Centric Gran Via Madrid?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Gran Via Madrid on 17 Apr 2025 start from AU$471.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hyatt Centric Gran Via Madrid a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Centric Gran Via Madrid.

Does Hyatt Centric Gran Via Madrid serve breakfast?

Sure does, buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hyatt Centric Gran Via Madrid?

No, Hyatt Centric Gran Via Madrid does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Centric Gran Via Madrid?

Yep, you can grab a meal at Hyatt Centric Gran Via Madrid's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hyatt Centric Gran Via Madrid?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Centric Gran Via Madrid?

Cats and dogs are welcome at Hyatt Centric Gran Via Madrid, with food and water bowls on offer.

Hyatt Centric Gran Via Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 984 reviews
Rating 8 - Good. 143 out of 984 reviews
Rating 6 - Okay. 41 out of 984 reviews
Rating 4 - Poor. 19 out of 984 reviews
Rating 2 - Terrible. 10 out of 984 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent service!
Stayed 2 nights in Nov 2024

10/10 Excellent

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the availability of our room for a real early checkin.
Stayed 2 nights in Dec 2024

10/10 Excellent

diango

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff and location
Stayed 4 nights in Dec 2024

6/10 Okay

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

sunory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel .. super nice staff .. very helpful ..
Stayed 5 nights in Nov 2024

10/10 Excellent

diango

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Dmitry

Business traveller
Liked: Cleanliness, staff & service, room comfort
Amazing location, great rooms and breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Saghi

Stayed 7 nights in Nov 2024

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Silva, Canton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located near to everything.
Stayed 6 nights in Nov 2024

10/10 Excellent

JOSE LUIS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Should be have an parking space or valet parking
Stayed 1 night in Nov 2024

10/10 Excellent

Bashaier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Rosanna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Somos alérgicos y había muchas pelusas en la habitación la limpieza no es buena,
Stayed 4 nights in Nov 2024

10/10 Excellent

Corazon

Liked: Cleanliness, staff & service, property conditions & facilities
Well priced, great location and great service. Good looking building!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Iota

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here 2 nights, in the middle of all the action on Grand Via. We walked to shopping, bars/restaurants and important tourist attractions. Coming by car and needing to park could be problematic in this area due to high traffic. We arrived by taxi and it was very convenient. Our room balcony overlooked Grand Via shops which we loved. The staff is very friendly and attentive. The rooftop bar is a gem! Our family recommends this hotel without reservation. We’d love to stay here again if/when we will be back in Madrid.
Stayed 2 nights in Nov 2024

10/10 Excellent

Winston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent rooftop. Staff is amazing
Stayed 3 nights in Nov 2024

6/10 Okay

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sofía

Stayed 4 nights in Oct 2024

10/10 Excellent

Andres

Stayed 2 nights in Oct 2024

10/10 Excellent

Glenda

Stayed 4 nights in Oct 2024

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & location
Stayed 3 nights in Nov 2024

10/10 Excellent

Ahmad, Sura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time to choose this hotel , it’s my favorite stay choice while visiting Madrid, though little pricy yet worth every cent paid ! This time I stayed on 7th floor and would like to make a small observation about the shower & sink water which its temperature flactuates un comfortably!! Also sometimes it’s a long wait for the elevators during peak times . Otherwise, I love everything in this hotel 👍👍
Stayed 4 nights in Nov 2024

10/10 Excellent

Alejandro, coral gables

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. And excellent people.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nashaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights at Hyatt Centric. What a lovely hotel, incredible staff, spacious soundproof rooms and great location.
Stayed 3 nights in Oct 2024