ibis Alcalá de Henares la Garena

3.0 star property
Comfortable hotel with 24-hour business centre and 24-hour front desk

Choose dates to view prices

Photo gallery for ibis Alcalá de Henares la Garena

Reception
Daily buffet breakfast (EUR 7.95 per person)
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Regional cuisine
Reviews
8.6

Excellent

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Laundry
    LaundryLaundry
  • Restaurant
    RestaurantRestaurant

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Calle Antonio Suarez, 8, Alcala de Henares, Madrid, 28802
  • Popular LocationLa Garena Plaza Shopping Center13 min walk
  • Popular LocationConvent of Las Clarisas de San Diego5 min drive
  • Popular LocationUniversity of Alcala7 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)19 min drive

Room options

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Designer toiletries
Eco-friendly toiletries
Bidet
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Designer toiletries
Eco-friendly toiletries
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Designer toiletries
Eco-friendly toiletries
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the area

Alcalá de Henares

At ibis Alcalá de Henares la Garena you'll be within just a 15-minute stroll of Casa de Hippolytus and Foro de Complutum. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .La Garena serves Regional cuisine and is open for breakfast. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Buffet breakfast is available daily. .Attractions within a 20-minute drive of this 3-property class Alcalá de Henares hotel include IFEMA and Cívitas Metropolitan Stadium.

What's nearby

  • La Garena Plaza Shopping Center - 13 min walk
  • Cervantes Birthplace Museum - 4 min drive
  • Plaza Cervantes - 5 min drive
  • Convent of Las Clarisas de San Diego - 5 min drive
  • University of Alcala - 7 min drive

Getting around

  • Alcala de Henares La Garena Station - 11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive

Restaurants

  • ‪Glass Cafe Bar Lounge - ‬19 min walk
  • ‪Trattorias Abruzzi - ‬13 min walk
  • ‪Indalo Tapas - ‬13 min walk
  • ‪KFC - ‬5 min walk
  • ‪Foster's Hollywood la Garena - ‬5 min walk

About this property

ibis Alcalá de Henares la Garena

Comfortable hotel with 24-hour business centre and 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly ibis Alcalá de Henares la Garena. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alcalá de Henares hotel.

  • 1 building
  • 92 guestrooms or units
  • 3 levels
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Ibis Alcalá de Henares la Garena offers 92 air-conditioned accommodations with a safe and designer toiletries. Televisions come with satellite channels. Bathrooms include a shower, bidets and hairdryers.

This Alcalá de Henares hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested.

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: EUR 7.95 for adults and EUR 3.98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Garena

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Dry cleaning/laundry service
  • No housekeeping
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Arrivals after 9 PM require advance notice by telephone.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7.95 for adults and from EUR 3.98 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

ibis Alcalá Henares Garena
ibis Alcalá Henares Garena Alcala De Henares
ibis Alcalá Henares Garena Hotel
ibis Alcalá Henares Garena Hotel Alcala De Henares
Ibis Alcala Henares La Garena
ibis Alcalá de Henares la Garena Hotel
ibis Alcalá de Henares la Garena Alcala de Henares
ibis Alcalá de Henares la Garena Hotel Alcala de Henares

Frequently asked questions

What is the cancellation policy at ibis Alcalá de Henares la Garena?

Ibis Alcalá de Henares la Garena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Alcalá de Henares la Garena?

As of 27 June 2024, prices found for a 1-night stay for 2 adults at ibis Alcalá de Henares la Garena on 7 July 2024 start from AU$110.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Alcalá de Henares la Garena?

Yep, ibis Alcalá de Henares la Garena has a free self car park.

Is ibis Alcalá de Henares la Garena family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that ibis Alcalá de Henares la Garena is a hit with families.

Does ibis Alcalá de Henares la Garena serve breakfast?

Yep, buffet breakfast is available daily.

Is there a free airport shuttle available at ibis Alcalá de Henares la Garena?

No, ibis Alcalá de Henares la Garena does not offer an airport shuttle service.

Is there a bar or restaurant at ibis Alcalá de Henares la Garena?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at ibis Alcalá de Henares la Garena?

Check-in begins at 2 PM. Check-out time is noon.

ibis Alcalá de Henares la Garena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 218 reviews" "
Rating 8 - Good. 107 out of 218 reviews" "
Rating 6 - Okay. 13 out of 218 reviews" "
Rating 4 - Poor. 5 out of 218 reviews" "
Rating 2 - Terrible. 4 out of 218 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Feb 2024

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

8/10 Good

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem that I found was that the air conditioner was not working.
Stayed 4 nights in Apr 2023

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in one of the best areas in Madrid. There is so much to do and see in this area alone. Downtown is a half hour walk away from the city centre. Across the street there are several restaurants that serve North American food in case you are craving a taste from home.
Stayed 1 night in Mar 2023

8/10 Good

Celia

Stayed 1 night in Mar 2023

10/10 Excellent

Roger

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel we used for One night

4/10 Poor

Simely

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
I don't think I would go back or recommend this place to many people. The only target audience for this place should be smokers. I had already seen reciews about a cigarette smell in the rooms, however I was hoping this was an isolated incident. Unfortunately, upon my arrival it became pretty evident my room was one of the unlucky cigarette smelling rooms. I did complain with the staff an I was informed they would use an ozone machine to get rid off the smell, but for that I had to leave the room... something not that simple when the hotel does not have a safe and you are traveling with valuables. During my stay I also encountered another guest complaining about the same issue. AC did not seem to work either. The staff on the other hand were polite. It felt like they were trying to work with what they had. The restaurant service was very accommodating and brakfast was simple but covered all the basics.
Stayed 1 night in Oct 2022

10/10 Excellent

Justa

Stayed 2 nights in Jul 2022

10/10 Excellent

Carlos, Oro Valley

Stayed 1 night in Jun 2022

6/10 Okay

Stephen

Stayed 1 night in Jun 2022

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

Mayra

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Good place to rest up for the night
Stayed 1 night in Jan 2022

10/10 Excellent

Leandro David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente staff de gente muy serviciales y coordiales
Stayed 1 night in Dec 2021

10/10 Excellent

P

Stayed 1 night in Nov 2021

10/10 Excellent

Rolando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of the hotel and being close to the airport
Stayed 1 night in Oct 2021

10/10 Excellent

Susan A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
We've stayed here 3 times and it's good for dogs and generally friendly and helpful. This time theres been a total renovation and it's lovely. Highly recommend.
Stayed 1 night in Oct 2021

10/10 Excellent

CARLOS D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location when you have a rental and have to catch a plane at Barajas
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the hotel was very pleasant. Staff were really nice and helpful. Good hotel for motorway access.
Stayed 1 night in Aug 2021

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
The perfect choice for a stop over. Does exacyly what it says on the label...
Stayed 1 night in Sep 2020

10/10 Excellent

Jim65, Glasgow

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late.Staff were great.Stopover on the my journey to the Costa Blanca.Nice Continental breakfast .Would stay again when I travel through that part of Spain.
Stayed 1 night in Aug 2020

10/10 Excellent

Margarita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast, perfect location
Stayed 1 night in Feb 2020

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Very comfortable stopover hotel.
Ideal stopover between Santander ferry and Southern Spain. VERY comfortable bed, which was huge! Only downside was refurbishment of restaurant but staff were great and breakfast was up to Ibis standard if a bit cramped! Would use again.
Stayed 1 night in Feb 2020

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet stay close to the airport
Close to the Madrid airport, about 10 minutes but not at airport prices. Clean and quiet room with a queen size bed! Yeah!!Also a grocery store next door with a great selection of cheese and dried Jamon.
Stayed 1 night in Nov 2019