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NH Collection Madrid Gran Vía

4.0 star property
Hotel with a 24-hour front desk, steps from Gran Via
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Madrid Gran Vía

View from room
Rooftop bar
Rooftop bar
Rooftop bar
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Gran Via 21, Madrid, Madrid, 28013
  • Gran Via
    1 min walk
  • Puerta del Sol
    6 min walk
  • Plaza de Santa Ana
    9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    19 min drive

Room options

View all photos for Premium Room (Extra Large)

Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room (Extra Large)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Bathrobes
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room (Gran Vía View)

Superior Double or Twin Room (Gran Vía View)

Superior Double or Twin Room (Gran Vía View)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Bathrobes
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (Gran Vía View)

Premium Room (Gran Vía View)

Premium Room (Gran Vía View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Bathrobes
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (Gran Via View)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Via View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Bathrobes
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via View | Extra Bed 3 Adults)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Via View | Extra Bed 3 Adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Bathrobes
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Pestana CR7 Gran Vía Madrid

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (944)
The price is AU$330
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Pestana CR7 Gran Vía Madrid

About the area

Madrid

NH Collection Madrid Gran Vía puts you in the heart of Madrid, steps from Gran Via and within a 10-minute stroll of Puerta del Sol. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Picalagartos, serves Spanish cuisine and is open for lunch and dinner. Picalagartos is the hotel's own rooftop bar. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and noon. .Within a 15-minute walk of this 4-property class Madrid Centro hotel, attractions include Plaza Mayor and Prado Museum.

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Puerta del Sol - 6 min walk - 0.5 km
  • Plaza Mayor - 11 min walk - 1.0 km
  • Prado Museum - 14 min walk - 1.3 km
  • Royal Palace of Madrid - 15 min walk - 1.3 km

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 15 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tapa Tapa Montera - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Casino Gran Via - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

NH Collection Madrid Gran Vía

Hotel with a 24-hour front desk, steps from Gran Via
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. NH Collection Madrid Gran Vía also features a terrace, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

  • 94 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Madrid Gran Vía offers 94 accommodations with minibars and a safe. A pillow menu is available. 45-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Picalagartos
  • Picalagartos

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 13 to 32 per person
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

Frequently asked questions

What is the cancellation policy at NH Collection Madrid Gran Vía?

NH Collection Madrid Gran Vía offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Madrid Gran Vía?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at NH Collection Madrid Gran Vía on 1 Dec 2024 start from AU$374.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Collection Madrid Gran Vía serve breakfast?

Sure does, cooked-to-order brekkie is on offer weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to noon.

Is there a free airport shuttle available at NH Collection Madrid Gran Vía?

No, NH Collection Madrid Gran Vía does not offer an airport shuttle service.

Is there a bar or restaurant at NH Collection Madrid Gran Vía?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at NH Collection Madrid Gran Vía?

Check-in begins at 3:00 PM. Check-out time is noon.

NH Collection Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 959 reviews" "
Rating 8 - Good. 165 out of 959 reviews" "
Rating 6 - Okay. 32 out of 959 reviews" "
Rating 4 - Poor. 13 out of 959 reviews" "
Rating 2 - Terrible. 11 out of 959 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

RENE, ROMA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city Center hotel!! Close to Madrid must ser places and very confortable! All RH staff were kind and eager to help. Dont miss the terrace bar
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at the NH Collection Madrid, and their customer service is exceptional. The hotel is also incredibly convenient, located right in the heart of everything.
Stayed 1 night in Aug 2024

10/10 Excellent

LAURIE, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place!! Super balcony views to gran via with an amazing rooftop. The rooms are excellent!! The amenities were excellent. Would definitely visit again!
Stayed 1 night in Aug 2024

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Adnela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Hotel was in a convenient location. Has a cute little rooftop bar on top. Walking distance to sights and shops. In a safe area. The staff are friendly and helpful. I forgot my sunglasses after I checked out and the staff have been very helpful returning them to me. Rooms are clean and well looked after.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best Nh hotel I have been on. Wonderful attention. The staff very friendly and helpful. The amazing 360 view rooftop. Definitely my favorite and will come back soon!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms and amazing view
Location of hotel was amazing. Right in the middle of everything. Room is as extremely comfortable and beautiful. Balcony overlooking Gran Via was amazing. Was able to watch the sunset from our room. Really happy and impressed with this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Great room with a division for the kids. Overall 9 out of 10. Highly recommend this hotel for families and it’s on the Gran Via. Location Location Location. Upgrade your stay to include the breakfast.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mital

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well situated and conveniently located in center of Madrid. Concierge was awesome and they recommended and helped book reservations. All the staff members were helpful. Would stay again…
Stayed 2 nights in Jul 2024

8/10 Good

Carlos, Boqueron

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect location. Dog lover hotel. Good breakfast. Very good front desk personnel. Reasonable room. The pillows a little hard for me. Bed ok. One issue with cleaning that we left and advise front desk to have tje room clean but when we came back no cleaning was performed. Then we left in the afternoon and came back two hours later and the room was not still clean. This communication needs to improved. Otherwise is an ok hotel for a stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Idette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Raynier, Hialeah

Buena localización
Stayed 2 nights in Jul 2024

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. carlos, the manager was amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Niurka, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la habitación,buena hubicacion
Stayed 2 nights in Jul 2024

8/10 Good

Carlos Ivan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Around the property are some homeless people especially at night
Stayed 2 nights in Jul 2024

10/10 Excellent

José Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well dedicated and professional employees. The best location you can have right in the heart of the center. Great facilities an amenities and hotel is clean and tidy all the time. Special thanks to the receptionist (Carolina) who I'll be forever thankful for her immediate action and after care when I's not feeling well. Keep up the excellent job guys, I'll be back for sur.
Stayed 17 nights in Jun 2024

8/10 Good

Geovani

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located
Stayed 2 nights in Jun 2024

10/10 Excellent

Doris, UPLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful. The hotel breakfast and sky bar have views to die for. Our shower and balcony. Perfect
Stayed 3 nights in Jul 2024

10/10 Excellent

mellissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

daimy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wery nice and confortable
Stayed 6 nights in Jun 2024

8/10 Good

martha beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
habitación con vista a metro y gran via en 2 piso. Bastante apacible por las noches. Desayuno muy bueno, limpieza excelente, staff muy atento. El detalle son los elevadores, aunque hay dos, a veces estan muy solicitados por la clientela del bar.
Stayed 3 nights in Jun 2024

8/10 Good

Geovani

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Very nice room's and bathroom perfect location
Stayed 1 night in Jun 2024

10/10 Excellent

Dan, Tel Aviv

Liked: Cleanliness, staff & service, property conditions & facilities
Very good top central locations
Stayed 4 nights in Jun 2024