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Hotel Zentral Castellana Norte

4.0 star property
Hotel in Madrid with 24-hour front desk and restaurant

Photo gallery for Hotel Zentral Castellana Norte

Interior entrance
Meeting facility
Hallway
Breakfast and dinner served
Eco-friendly toiletries, hair dryer, bidet, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Avenida de Manoteras, 20, Madrid, Madrid, 28050
  • IFEMA
    ‪5 min drive‬
  • Plaza de Castilla
    ‪8 min drive‬
  • Bernabéu Stadium
    ‪8 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

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About the area

Madrid

At Occidental Castellana Norte you'll be 4.2 km (2.6 mi) from Plaza de Castilla and 4.8 km (3 mi) from IFEMA. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Restaurante Neptuno, is open for breakfast and dinner. Lobby Bar Cibeles is the hotel's own lobby lounge, serving drinks along with light fare. 2325 square feet (216 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:30 AM. There's also self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 4-property class Hortaleza hotel include Bernabéu Stadium and Paseo de la Castellana.

What's nearby

  • IFEMA - 5 min drive - 5.3 km
  • Real Madrid City - 7 min drive - 6.7 km
  • Plaza de Castilla - 8 min drive - 6.8 km
  • Bernabéu Stadium - 8 min drive - 6.9 km
  • Gran Via - 14 min drive - 11.5 km

Getting around

  • Ramon y Cajal Station - 5 min drive
  • Fuente de la Mora Metro Station - 7 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 13 min drive

Restaurants

  • ‪Ni Hao - Arturo Soria - ‬15 min walk
  • ‪Bar Welcome Restaurante - ‬2 min walk
  • ‪El Metro - ‬7 min walk
  • ‪La Fragua del Pinar - ‬3 min drive
  • ‪Crono - ‬4 min walk

About this property

Hotel Zentral Castellana Norte

Hotel in Madrid with 24-hour front desk and restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 2325 square feet (216 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Occidental Castellana Norte. An area shuttle within 50 metres is available for a fee. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 6 levels
  • Conference rooms
  • 2325 sq ft of conference space
  • 216 sq. m of conference space
  • Built in 2008
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Occidental Castellana Norte offers 144 accommodations with minibars and a safe. Beds feature down duvets. LCD televisions come with cable channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 50 metres
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Cibeles
  • Restaurante Neptuno

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in hallways (90 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (300 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 01 August and 31 August.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Self-parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Barceló Castellana Norte
Barceló Castellana Norte Hotel
Barcelo Castellana Norte Hotel Madrid
Barceló Castellana Norte Hotel Madrid
Barceló Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid

Frequently asked questions

What is the cancellation policy at Occidental Castellana Norte?

Occidental Castellana Norte offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Occidental Castellana Norte?

Yep, Occidental Castellana Norte has a self car park for EUR 20 per day.

Is Occidental Castellana Norte family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Occidental Castellana Norte is a hit with families.

Does Occidental Castellana Norte serve breakfast?

Yep, buffet brekkie is available weekdays from 7:00 AM to 10:00 AM and on weekends between 8:00 AM and 11:30 AM.

Is there a free airport shuttle available at Occidental Castellana Norte?

No, Occidental Castellana Norte does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Castellana Norte?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Occidental Castellana Norte?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Occidental Castellana Norte?

No, only service animals are allowed.

Hotel Zentral Castellana Norte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 187 out of 365 reviews
Rating 8 - Good. 146 out of 365 reviews
Rating 6 - Okay. 24 out of 365 reviews
Rating 4 - Poor. 6 out of 365 reviews
Rating 2 - Terrible. 2 out of 365 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Eleazar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Houssine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean hotel. Unfortunately, the area surrounding this facility offer very limited dining options.
Stayed 1 night in Nov 2024

6/10 Okay

GABRIEL, MIAMI

Travelled with family
Clean overall
Stayed 3 nights in Oct 2024

8/10 Good

Salman, Makkah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC wasn't working, I was sweating inside, and outside was cold.
Stayed 1 night in Oct 2024

10/10 Excellent

MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exelent!!!
Stayed 10 nights in Oct 2024

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service
..

8/10 Good

Rohit

Stayed 1 night in Sep 2024

10/10 Excellent

Kristin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in a quiet part of the city.

It was very nice. In a quiet part of town.
Stayed 3 nights in Jun 2024

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Large room. Dining was very poor but staff very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience, can’t wait to go back
Stayed 6 nights in May 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Usefully positioned for office, inter-room noise

Great location for the office I was working. Room was nice and a good size, nice breakfast. Shower was not thermostatic and went hot/cold. I could hear noise from adjoining rooms.
Stayed 2 nights in Apr 2024

6/10 Okay

MARICELA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room temperature was at 18C degrees. a poster of the mandatory reduction on the temperature was posted in the elevators, we have stayed in other hotels in Madrid the last 3 months (2 other), never seen the guest have to suffer cold as in this place, is a misfortune, as the hotel was nice for our purpose we need it.
Stayed 3 nights in Mar 2024

6/10 Okay

Lucia

Liked: Cleanliness, staff & service, amenities
Reception staff very friendly. Restaurant was closed because of Easter weekend and there wasn’t really nothing else close by.
Stayed 1 night in Mar 2024

8/10 Good

Luci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely staff. Rooms were basic but had what was needed for a weekend city break. The hotel was a way out. Cheaper option of €1.50 per trip was a 45 min bus trip into the city which was picked up right outside the hotel and dropped off round the corner. Uber was only 20 mins if that and was around €14. Quiet area with a few cafes and restaurants dotted around but you did need to go into the city further for more of an atmosphere. Only downfall was there wasn’t any water or tea/coffee making facilities in the room. Could have also benefited from having the mini bar fridge stocked. Ideal for us as we were first timers to Madrid and was nice to get away from the hustle and the bustle. Great value as well.
Stayed 3 nights in Mar 2024

10/10 Excellent

Naura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Shivashankar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for my family! The staff provided an upgrade to our original room which was very nice. The room itself was very nice, clean and cozy. Also about 10 minutes walk to the Metro so convenient as well. Would stay here again!
Stayed 1 night in Feb 2024

10/10 Excellent

Judd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel
Stayed 8 nights in Feb 2024

8/10 Good

Verified traveller

Stayed 1 night in Nov 2023

10/10 Excellent

Kim

Stayed 1 night in Sep 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place close enough to the airport
Stayed 1 night in Sep 2023

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Teresita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
AC wasn’t working even after fixed but requested different room & was granted. AM desk staff gentleman was accommodating & professional.
Stayed 3 nights in May 2023

6/10 Okay

Mike

Stayed 3 nights in Mar 2023