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Petit Palace Plaza del Carmen

4.0 star property
Hotel with a 24-hour front desk, steps from Preciados Street

Photo gallery for Petit Palace Plaza del Carmen

Reception
Lobby sitting area
Reception
Attic Room
Quadruple Room, Balcony | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is AU$312
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
Plaza del Carmen, 4, Madrid, Madrid, 28013
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪26 min drive‬

Room options

View all photos for Attic Room

Attic Room

Attic Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Quadruple Room, Balcony

Quadruple Room, Balcony | View from room

Quadruple Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hairdryer
Private bathroom
Minibar
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Bunk Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hairdryer
Private bathroom
Minibar
Digital channels
Laptop-compatible safe
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Madrid

Petit Palace Plaza del Carmen puts you in the heart of Madrid, within steps of Preciados Street and Puerta del Sol. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services and multilingual staff. Each morning buffet breakfast is served between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site. .Sights within a 10-minute walk of this 4-property class Madrid Centro hotel include Gran Via and Lope de Vega Theatre.

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • Puerta del Sol - 5 min walk - 0.4 km
  • Plaza Mayor - 9 min walk - 0.8 km
  • Prado Museum - 18 min walk - 1.6 km
  • El Retiro Park - 6 min drive - 3.9 km

Getting around

  • Gran Via Station - 4 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪Tapa Tapa Montera - ‬3 min walk
  • ‪C & Tapas - ‬4 min walk
  • ‪Dunkin´España - ‬3 min walk
  • ‪Takos - ‬2 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Petit Palace Plaza del Carmen

Hotel with a 24-hour front desk, steps from Preciados Street
Petit Palace Plaza del Carmen offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Plaza del Carmen also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
Petit Palace Plaza del Carmen offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 25 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March.

Property is also known as

Hotel Petit Palace Plaza del Carmen
Hotel Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen
Petit Palace Plaza del Carmen Madrid
Hotel Petit Palace Plaza Carmen Madrid
Hotel Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Madrid
Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Hotel Madrid
Petit Palace Plaza Carmen Hotel
Petit Plaza Del Carmen Madrid
Petit Palace Plaza del Carmen Hotel
Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen Hotel Madrid

Frequently asked questions

What is the cancellation policy at Petit Palace Plaza del Carmen?

Petit Palace Plaza del Carmen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Petit Palace Plaza del Carmen?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Petit Palace Plaza del Carmen on 13 Apr 2025 start from AU$312.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Petit Palace Plaza del Carmen serve breakfast?

You bet, buffet brekkie is available daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Petit Palace Plaza del Carmen?

No, Petit Palace Plaza del Carmen does not offer an airport shuttle service.

What time are check-in & check-out at Petit Palace Plaza del Carmen?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Petit Palace Plaza del Carmen?

Furry friends are welcome at Petit Palace Plaza del Carmen, with food and water bowls on offer.

Petit Palace Plaza del Carmen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 370 out of 857 reviews
Rating 8 - Good. 337 out of 857 reviews
Rating 6 - Okay. 108 out of 857 reviews
Rating 4 - Poor. 30 out of 857 reviews
Rating 2 - Terrible. 12 out of 857 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Darwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd trip to Madrid. We had stayed around this area before so specifically chose this hotel for its proximity to the Gran Via and the Chueca neighborhood, our favorite for drinks and fun. The hotel was nice, room was clean however a bit tight.
Stayed 2 nights in Dec 2024

6/10 Okay

Jackeline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No sleep
First floors room with balcony and a restaurant under my balcony no air conditioning so we have to open de door of the balcony and been 2 nights without sleep
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint hotel on a quiet plaza (when construction isn't going on) very close to the hustle and bustle of la Gran Via and Sol. Lovely staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Mandip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Massiel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenos
Stayed 7 nights in Aug 2024

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hermoso hotel a minutos de la Gran Vía. El desayuno espectacular y su servicio de excelencia.
Stayed 3 nights in Aug 2024

6/10 Okay

Fathia

Travelled with family
Liked: Staff & service
This is a 3 star hotel!
Definitely not a 4 star hotel. The room was tiny, not enough space to open our suitcase. Location is great, close to the Gran Via. I prefer hotel Barcelo, down the street.
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Some building work taking place in the Plaza, but that did not detract from a lovely stay in this hotel. Location is perfect. Well recommended!
Stayed 2 nights in May 2024

6/10 Okay

Madeline

Stayed 1 night in Mar 2024

10/10 Excellent

Vilma

Stayed 1 night in Oct 2023

10/10 Excellent

ROHIT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2023

6/10 Okay

Autumn

Travelled with family
Liked: Cleanliness
When we arrived to the hotel we found it difficult to get to it due to the construction around the hotel. Finally we got there and figured out where to park our rental car. The room was really warm. The air conditioner was working but not that great. The did provide us with a fan which helped. One thing I noticed is the room door did not automatically lock when we left. So we had to insert the key to lock the door. That’s not normal for most rooms so I’m glad I noticed before we left. I did like the location of this hotel because we could walk everywhere.
Stayed 3 nights in Jun 2023

4/10 Poor

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Too noisy and small
Stayed 3 nights in Jun 2023

6/10 Okay

DIVYA

Stayed 4 nights in Jun 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome stay. Small boutique hotel, walking distance to everything. Strong wifi, awesome shower, excellent breakfast. Local (very affordable) restaurant downstairs and open late. Pizza was very good and beer is cheap. The only negative is the pack of bums that camp outside the Plaza del Carmen work zone smoking and drinking all night long. They’re loud at times but not much the hotel can do.
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, helpful staff, great location.
Stayed 3 nights in Apr 2023

8/10 Good

YARIEL DOMINGUEZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff are friendly, just a little noisy at night
Stayed 6 nights in Feb 2023

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great hotel : Sandra was excellent
Stayed 2 nights in Feb 2023

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely hotel. Well located. Staff are all very friendly and helpful. Would stay again.
Stayed 2 nights in Feb 2023

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, clean rooms. Perfect location. Good value.
Stayed 2 nights in Feb 2023

10/10 Excellent

Seth

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

6/10 Okay

Ezra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was well located. Even though Plaza del Carmen is under construction the area is great. All was well until I entered the bathroom in the room. I realize they try to squeeze dimension to the max but entering the shower with 1 ft clearance from the toilet was ridiculous for a person 1'81m or 5'11". Furthermore, thew shower head was broken so water wet everywhere. It reminded me of a lawn sprinkler wetting the entire bathroom. Having to use all the towels to dry the bathroom killed the theory of eco-friendly theme they project. We had to change 6 towels daily. A real pity because the staff was great.