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Rafaelhoteles Atocha

4.0 star property
Hotel with a 24-hour fitness centre, near Museo Nacional Centro de Arte Reina Sofía

Photo gallery for Rafaelhoteles Atocha

Bar (on property)
Front of property
Bar (on property)
Porch
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • Breakfast available
  • 24/7 front desk
The current price is AU$270
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
Calle Méndez Alvaro , 30, Madrid, Madrid, 28045
  • El Retiro Park
    ‪20 min walk‬
  • Prado Museum
    ‪3 min drive‬
  • Gran Via
    ‪4 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Designer toiletries
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Standard Double Room (2 adult + 1 child)

Minibar, in-room safe, desk, blackout curtains

Standard Double Room (2 adult + 1 child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room (extra bed)

Minibar, in-room safe, desk, blackout curtains

Double Room (extra bed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About the area

Madrid

Rafaelhoteles Atocha places you in the centre of Madrid, within just a 15-minute stroll of Museo Nacional Centro de Arte Reina Sofía and Espacio Ibercaja Delicias. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Other amenities include a conference centre, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 4-property class Arganzuela hotel include El Retiro Park and Prado Museum.

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 12 min walk - 1.0 km
  • El Retiro Park - 20 min walk - 1.7 km
  • Prado Museum - 3 min drive - 2.3 km
  • Gran Via - 4 min drive - 3.3 km
  • Puerta del Sol - 4 min drive - 3.2 km

Getting around

  • Madrid Delicias Station - 8 min walk
  • Palos de la Frontera Station - 8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive

Restaurants

  • ‪Cercanías Delicias - ‬8 min walk
  • ‪El Rincón Asturiano - ‬7 min walk
  • ‪Bodegas Rosell - ‬6 min walk
  • ‪Spoiler Bar - ‬6 min walk
  • ‪La Taguara - ‬1 min walk

About this property

Rafaelhoteles Atocha

Hotel with a 24-hour fitness centre, near Museo Nacional Centro de Arte Reina Sofía
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 11485 square feet (1067 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Rafaelhoteles Atocha. The hotel can provide concierge services and wedding services. Parking is available for a fee.
  • 1 building
  • 245 guestrooms or units
  • 4 levels
  • 11485 sq ft of conference space
  • 1067 sq. m of conference space
  • Built in 1998
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Rafaelhoteles Atocha offers 245 accommodations with minibars and a safe. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Covered parking on site (EUR 22 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (11,485 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 42.9 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 5 for children
  • Covered self-parking fee: EUR 22 per night
  • Rollaway bed fee: EUR 42.9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rafaelhoteles
Rafaelhoteles Atocha
Rafaelhoteles Hotel
Rafaelhoteles Hotel Atocha
Atocha Hotel Rafael
Hotel Rafael Atocha
Rafaelhoteles Atocha Hotel Madrid
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid

Frequently asked questions

What is the cancellation policy at Rafaelhoteles Atocha?

Rafaelhoteles Atocha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rafaelhoteles Atocha?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at Rafaelhoteles Atocha on 9 Mar 2025 start from AU$270.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rafaelhoteles Atocha?

Yep, Rafaelhoteles Atocha has a covered self car park for EUR 22 per night.

What makes Rafaelhoteles Atocha a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Rafaelhoteles Atocha.

Are there hot tubs in the rooms at Rafaelhoteles Atocha?

No, but there are deep-soaking baths in the guestrooms.

Does Rafaelhoteles Atocha serve breakfast?

You bet, buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Rafaelhoteles Atocha?

No, Rafaelhoteles Atocha does not offer an airport shuttle service.

Is there a bar or restaurant at Rafaelhoteles Atocha?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Rafaelhoteles Atocha?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Rafaelhoteles Atocha?

No, only service animals are allowed.

Rafaelhoteles Atocha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 390 out of 1004 reviews
Rating 8 - Good. 422 out of 1004 reviews
Rating 6 - Okay. 125 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Petr

Business traveller
Disliked: Property conditions & facilities, room comfort
Avoid for business
Pretty run down hotel. Definitely not worth the £150 per night. I would avoid it! Room smell of cigarettes smoke. Bathroom has loose tile. Shower was leaking around the handle. No ironing equipment so not usable for business trip. The location isn't great either too far from metro
Stayed 2 nights in Nov 2024

6/10 Okay

Heena

Travelled with partner
Liked: Staff & service
Very basic property .
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

ka yan

Stayed 2 nights in Oct 2024

6/10 Okay

Ronny

Travelled with family
Liked: Cleanliness, staff & service
Nothing was unique Bare bone
Stayed 1 night in Oct 2024

6/10 Okay

Melanie

Liked: Cleanliness
Disliked: Staff & service
Poor customer service
Stayed 2 nights in Oct 2024

10/10 Excellent

Najla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean rooms
Stayed 3 nights in Oct 2024

6/10 Okay

Melanie

Business traveller
Liked: Cleanliness
The hotel was clean and functional but expensive for what you get. I didn't like the bar area set up. The room was spacious but there was nothing like water or coffee available.
Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated, clean and spacious room within walking distance of Atocha train station, Prado Museum and Buen Retiro park. Restaurant food and service was excellent and economical.
Stayed 1 night in Oct 2024

2/10 Terrible

P

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel is large and not tiny, the rooms are a good size, but our room had a few issues. The floors were not clean and also he room was noisy, you can hear people in the room above you. The area doesn't have a lot of food places nearby but uber was beneficial.
Stayed 3 nights in Oct 2024

6/10 Okay

Morag

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location (we wanted to be near Atocha train station and don't mind walking to reach attractions). Room was very clean and the bed fairly comfortable. Reception staff were welcoming and helpful. However, the first room we were given had a broken bed. We were moved to another room without any fuss, but that room smelled of stale smoke and had a broken door handle on the bathroom. Noise from the neighbouring room was very loud, we were able to identify what they were watching on TV and listen to them coughing. Breakfast buffet was good. We thought about eating dinner in the hotel but it was expensive and we couldn't find a member of staff so we went elsewhere. Overall, for the price paid I would expect more and would not recommend.
Stayed 1 night in Oct 2024

8/10 Good

Annamarie

Stayed 1 night in Sep 2024

10/10 Excellent

andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Twinky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff. Thank you!
Stayed 2 nights in Aug 2024

8/10 Good

gerhard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was too small
Stayed 3 nights in Sep 2024

8/10 Good

Kiril

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety
Stayed 6 nights in Aug 2024

10/10 Excellent

Nelson

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Shreya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Close to the bus and train station.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Booked for 3, get a 2.5 room and service
We book a room for 3 adults and they gave us a room with only two bed and a small folding bed for a kid. The third person did not have a good sleep. If asked for 3 and paid for 3 services need to be provided for 3 people.
Stayed 1 night in Aug 2024

10/10 Excellent

Natjelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. Walking distance from Atocha train station.
Stayed 1 night in Jul 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
See above
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención en sentido general, limpieza impecable y buen servicio en general
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was very efficient, clean and convenient. It met our purpose perfectly.
Stayed 1 night in Jul 2024