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Hotel Luna de Plata

3.0 star property
Beachfront hotel with calming spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Luna de Plata

Exterior
Exterior
Front of property
Suite Caribe
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
Avenida Mahaual Manzana 25 Lote 2, Mahahual, QROO, 77976
  • Mahahual Beach
    5 min walk
  • Mahahual Lighthouse
    3 min drive
  • Costa Maya Port
    5 min drive

Room options

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Double Room

Honeymoon Double Room

Honeymoon Double Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Eco-friendly toiletries
Private bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Sea View

Junior Room, Sea View | Terrace/patio

Junior Room, Sea View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LED TV
Fan
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Caribe

Suite Caribe | In-room dining

Suite Caribe

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
LED TV
Fan
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Beach

40 Cañones

Spa
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (507)
The price is AU$224
for 1 night
includes taxes & fees
7 Dec - 8 Dec
40 Cañones

About the area

Mahahual

At Hotel Luna de Plata you'll be within just a 5-minute stroll of Mahahual Beach and within 30 minutes of Mahahual Lighthouse. Highlights at this beachfront hotel include in-room free WiFi and LED TVs. .A day of pampering can include deep-tissue massages, sports massages and facials along with aromatherapy and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of free self parking. .With a stay at this 3-property class Mahahual hotel, you'll be 3.3 km (2 mi) from Costa Maya Port and 3.8 km (2.3 mi) from Maya Chan Beach.

What's nearby

  • Mahahual Beach - 5 min walk - 0.5 km
  • Mahahual Lighthouse - 3 min drive - 2.3 km
  • Costa Maya Port - 5 min drive - 3.4 km
  • Maya Water Park - 9 min drive - 4.4 km
  • Maya Chan Beach - 23 min drive - 3.8 km

Restaurants

  • ‪The Krazy Lobster - ‬15 min walk
  • ‪Malecon 21 - ‬7 min walk
  • ‪Yaya Beach - ‬12 min walk
  • ‪Nohoch Kay - ‬8 min walk
  • ‪Machos Bar - ‬3 min walk

About this property

Hotel Luna de Plata

Beachfront hotel with calming spa services
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, multilingual staff, and gift shops/newsstands are also featured at Hotel Luna de Plata. Free self parking is available.

This 3-star Mahahual hotel is smoke free.

  • 21 guestrooms or units
  • Manager's reception (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hotel Luna de Plata offers 21 air-conditioned accommodations with a safe and fans. This individually decorated and furnished accommodation includes desks. 40-inch LED televisions come with cable channels.

Bathrooms include a shower. This Mahahual hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden
  • On the beach

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Luna de Plata

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 150.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards, cash and mobile payments. This property uses eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Luna de Plata Hotel
Hotel Luna de Plata Mahahual
Hotel Luna de Plata Hotel Mahahual

Frequently asked questions

What is the cancellation policy at Hotel Luna de Plata?

Hotel Luna de Plata offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Luna de Plata?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Luna de Plata on 25 Nov 2024 start from AU$122.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Luna de Plata?

Yep, Hotel Luna de Plata has a free self car park.

Are there any beaches close to Hotel Luna de Plata?

Yep, Hotel Luna de Plata is a short 5-minute walk from Mahahual Beach. Fun beach activities include snorkelling, scuba diving and fishing. You can also find boat tours.

Is there a spa on site at Hotel Luna de Plata?

There's no onsite spa, but this property does offer services like facials as well as sports massages.

Is there a free airport shuttle available at Hotel Luna de Plata?

No, Hotel Luna de Plata does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Luna de Plata?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Luna de Plata?

No, pets and service animals are not allowed.

Hotel Luna de Plata Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 28 reviews" "
Rating 8 - Good. 4 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 3 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Belem

Stayed 3 nights in Feb 2024

10/10 Excellent

Brandy, Kirkland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service. Delicious restaurant on property. Beautiful property! Nice location away from hustle and bustle. Be prepared for some aggressive mosquitos.
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Comfortable
Very nice, clean hotel at the quiet end of Mahajual. No cruise ship tourists so the beach across the street was pretty much private. The breakfast was very good and the food for snacks and dinner was excellent (surprisingly excellent pizza - also try the eggplant). The staff was friendly and attentive but sometimes there might not be anyone at the desk who speaks English. They will use Google Translate to navigate through any issues, however. They were all very accommodating.
Stayed 3 nights in Nov 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member was friendly! From the clerk to the manager and servers.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Never been before at Mahahual, it is far away distant driving but worth it, its a pleasant, quite, relaxing and peaceful place. Morning sun raisin is amazing. At hotel, staff are very concentrate in their tasks, it is administrated by local and italians that gave you a mix of well cultural work to provide a very organized place, you can stay calm and have nice walks along beach. Food its amazing (italian-mexican caribbean), rooms very comfortable, instalations all what you need n staff very friendly, I have a great welcome at my arriving, I will come back soon!!
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel across from beach. Did not spend any time on beach at hotel as chair cushions were all damp. Room great however sure miss having a small fridge in room to keep beer cold. Ssecond small bed rickidy and needs to be replaced. Staff very nice.
Stayed 2 nights in Dec 2022

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 3 nights in Aug 2024

10/10 Excellent

Isabel Cárdenas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien ubicado
Stayed 5 nights in Jul 2024

10/10 Excellent

ARTURO

Travelled with partner
Liked: Amenities
Muy buena atención y todo muy bien recomendable ampliamente
Stayed 1 night in Aug 2024

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único inconveniente que tuvimos fue que rentamos bicis por parte del hotel y están en muy malas condiciones y en medio de nuestro trayecto se descompuso no terminamos el tour nos engrasamos todo.
Stayed 3 nights in Jul 2024

4/10 Poor

celia

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We found a huge cockroach in one of the bedroom, the outside bulb was not working, the second day the bulb inside was not working eather, the area beach was very careless
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general muy buen hotel, tuve mala suerte de encontrar una cucaracha en el baño merodeando por el área de l toalla facial. Por lo demás todo excelente
Stayed 1 night in Mar 2024

10/10 Excellent

Antonieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Rene

Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio excelente vista y tranquilidad para pasar todo un fin de semana super Agusto
Stayed 1 night in Feb 2024

8/10 Good

HansPeter

Liked: Cleanliness, staff & service, property conditions & facilities
Thé italien restaurant in thé hôtel is very good
Stayed 2 nights in Nov 2023

4/10 Poor

Marc

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Was not impressed they charged extra if you are 2 in the room especially when nothing was included with the room. It had a queen bed so 1 or 2 people makes no difference at all for them. Then i used the beach chairs at night to be told they wanted the seat covers since they were closing. Asked if I could return my cover once I was done but instead got declined. In the end they left me have the cover. Then service to beach not existent. All in all customer service is extremely bad. As for room it was great plus hotel is also a gem. If you plan to just sleep without expecting service it's the perfect place but as soon as you require any service. It become an uphill battle. This is why 2 stars is at max.
Stayed 2 nights in Nov 2023

6/10 Okay

Rogerio, zapopan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No tiene playa adecuada, el sargazo hace el agua negra y el olor es muy fuerte e incomodo, se recomienda ir a un beach club alejado de este hotel (el Noah muy recomendable) tienen muy lumitadasbopciones de cocina y te responden esto se tiene que comer de manera grosera. No se recomienda.

10/10 Excellent

Edgar Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención amable staff de recepción
Stayed 1 night in Aug 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acogedor Hotel en Mahahual, limpio y bien gestionado en especial por parte de la señora Susette, muy atenta y profesional.
Stayed 1 night in Aug 2023

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
El trato del personal es excelente, cuenta con restaurante y la comida es deliciosa
Stayed 2 nights in Aug 2023

8/10 Good

Guillermo

Travelled with partner
sin comentarios
Stayed 1 night in Jun 2023

8/10 Good

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Problemas de limpieza del sargazo
Stayed 2 nights in May 2023