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The Apartment Suite Osteiner Hof

Guesthouse with a conference centre, a quick walk to Mainz Cathedral
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Apartment Suite Osteiner Hof

Studio Apartment (Erdgeschoss, Strassenbahn lärm) | Front of property - evening/night
Front of property
Courtyard
Front of property - evening/night
Prestige Suite | Living area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
Schillerplatz 1 (Osteiner Hof), Mainz, 55116
  • Fastnachtsbrunnen
    1 min walk
  • Church of St. Stephan
    5 min walk
  • Mainz Cathedral
    5 min walk
  • Mainz (QFZ-Mainz Finthen)
    14 min drive

Room options

View all photos for Grand Suite

Grand Suite | Living area

Grand Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 84 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Fontane 1 Bedroom Suite

Full-sized fridge, microwave, oven, stovetop

Fontane 1 Bedroom Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 71 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Room (no kitchen)

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Studio Room (no kitchen)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio Apartment (Erdgeschoss, Strassenbahn lärm)

Studio Apartment (Erdgeschoss, Strassenbahn lärm) | Private kitchen

Studio Apartment (Erdgeschoss, Strassenbahn lärm)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 4 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment

1 Bedroom Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 65 sq m
  • Sleeps 4
  • 1 King Bed OR 2 King Beds and 1 Single Bed

View all photos for Family Suite

Flat-screen TV, pay films

Family Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 14 sq m
  • City view
  • Sleeps 10
  • 2 King Beds, 2 Queen Beds and 2 Single Beds OR 2 King Beds and 3 Single Beds

View all photos for Studio Suite

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Studio Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 4 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Longstay Apartment

Flat-screen TV, pay films

Longstay Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 5 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area

2 Bedroom Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 75 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds OR 2 King Beds and 1 Single Bed

View all photos for Prestige Suite

Prestige Suite | Living area

Prestige Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige 1 Bedroom Suite

Prestige 1 Bedroom Suite | Living area

Prestige 1 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Hilton Mainz
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (255)
The price is AU$260
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hilton Mainz

About the area

Mainz

The Apartment Suite Osteiner Hof puts you in the centre of Mainz, 0.4 km (0.3 mi) from Mainz Cathedral and 2.7 km (1.7 mi) from Gutenberg University. Highlights at this guest house include a conference centre, and in-room kitchens and free WiFi. .This business-friendly guest house offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and a garden. There's also the convenience of an airport shuttle. .With a stay at this Altstadt Mainz guest house, you'll be 12.5 km (7.8 mi) from Rhein Main Congress Center.
View more Guest houses in MainzOpens in a new window

What's nearby

  • Mainz Cathedral - 5 min walk - 0.5 km
  • Augustinerstrasse - 6 min walk - 0.6 km
  • Gutenberg Museum - 7 min walk - 0.7 km
  • Rheingoldhalle - 10 min walk - 0.9 km
  • Gutenberg University - 7 min drive - 3.8 km

Getting around

  • Mainz (QMZ-Mainz Train Station) - 10 min walk
  • Mainz Central Station Tram Stop - 10 min walk
  • Frankfurt Airport (FRA) - 32 min drive

Restaurants

  • ‪Sixties - ‬4 min walk
  • ‪Pizzeria Kiara - ‬4 min walk
  • ‪Cafe Extrablatt Mainz GmbH - ‬1 min walk
  • ‪Stadtbalkon - ‬4 min walk
  • ‪El Burro Mexican Kitchen - ‬2 min walk

About this property

The Apartment Suite Osteiner Hof

Guesthouse with a conference centre, a quick walk to Mainz Cathedral
Public spaces have free WiFi and wired Internet. A business centre, meeting rooms, and coworking spaces are available. An airport shuttle (available 24 hours) is available for a fee. The business-friendly The Apartment Suite Osteiner Hof also features tour/ticket assistance, a garden, and concierge services. A complete renovation of The Apartment Suite Osteiner Hof was completed in February 2023.

This Mainz guest house is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Conference rooms
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
The Apartment Suite Osteiner Hof offers 30 accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Kitchens offer full-sized fridge/freezers, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

Croatian, English, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Couples/private dining

Family friendly

  • Highchair
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Chef service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Meal delivery service
  • Microwave on request
  • Oven
  • Paper towels
  • Spices
  • Toaster

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in fee: EUR 25 for check-in between 10:00 PM and 8:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: EUR 30 per accommodation, per stay.
  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 125 per vehicle (one-way, maximum occupancy 7)
  • Airport shuttle fee per child: EUR 5 (up to 18 years old)
  • Late check-in fee: EUR 25 for check-in between 10:00 PM and 8:00 AM
  • Late check-out fee: EUR 50 (subject to availability)
  • Housekeeping fee: EUR 30 per stay; may vary based on length of stay
  • In-room safe fee: EUR 50 per stay
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Apartment Suite Osteiner Hof Mainz
Apartment Suite Osteiner Hof
Suite Osteiner Hof Mainz
Suite Osteiner Hof
The Suite Osteiner Hof Mainz
The Apartment Suite (Osteiner Hof)
The Apartment Suite Osteiner Hof Mainz
The Apartment Suite Osteiner Hof Guesthouse
The Apartment Suite Osteiner Hof Guesthouse Mainz

Frequently asked questions

Are there any beaches close to The Apartment Suite Osteiner Hof?

The closest beach to The Apartment Suite Osteiner Hof is Strand Bastion von Schönborn (1.3 km).

How much does it cost to stay at The Apartment Suite Osteiner Hof?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at The Apartment Suite Osteiner Hof on 24 Nov 2024 start from AU$231.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Apartment Suite Osteiner Hof a romantic place to stay?

Winery tours and couples dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at The Apartment Suite Osteiner Hof.

Is The Apartment Suite Osteiner Hof family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs in the guestrooms, it's no surprise that The Apartment Suite Osteiner Hof is a hit with families.

Is there a free airport shuttle available at The Apartment Suite Osteiner Hof?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at The Apartment Suite Osteiner Hof?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

The Apartment Suite Osteiner Hof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 59 out of 67 reviews" "
Rating 8 - Good. 6 out of 67 reviews" "
Rating 6 - Okay. 0 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 2 out of 67 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elissa

Marco the gentleman that helped us was delightful and accommodating. He was friendly and talked with us and genuinely cared about our stay there!!! The rooms were gorgeous and we thoroughly enjoyed our time there!
Stayed 1 night in Jun 2024

10/10 Excellent

Plutarco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe place for the family.
Stayed 1 night in Jun 2024

2/10 Terrible

Alexander

Stayed 1 night in Jun 2024

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marco was very helpful. Great place to stay near the Market.
Stayed 1 night in Mar 2024

10/10 Excellent

Sebastiaan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent visit was simply incredible. Overflowing with history, every corner of the establishment exuded charm and fascination. The staff was not only helpful and humble but also incredibly knowledgeable, adding depth to the experience. From start to finish, it was an unforgettable journey through time.
Stayed 2 nights in Feb 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, manager fantastic, kind and friendly Highly recomended
Stayed 3 nights in Feb 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property within walking distance of the best of Mainz and good parking area. Place was nice and perfect for a small family to stay for a few days.
Stayed 2 nights in Dec 2023

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for walking everywhere
Excellent location! No need to drive as everything is within walking distance. Marco was a fabulous “host” and was attentive to any needs or questions. Upgraded to a quieter apartment on higher floor. The room was spacious and clean. Although the streetcar vibration was noticed, it was not disruptive to sleep. Also streetcars don’t run after about 12:30am-6am, so we slept well. Nice kitchen with all you would need if dining in. Plenty of coffee, which was a huge plus! Hotel was beautiful, clean and spacious. Smell of sewer gas from bathroom was the only negative, which is common in older buildings. We kept the door closed and did fine otherwise. Parking was off-street and very safe. Lovely stay for those who wish to walk through Mainz and be close to everything. Christmas market was lovely!
Front of the building
Quiet courtyard with parking behind gate. Come and go using own remote
Beautiful at night
Nicely decorated for Christmas
Stayed 2 nights in Dec 2023

10/10 Excellent

Chyanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay. It was very unique! It was a great location, the staff was friendly and helpful. We would recommend this hotel to anyone staying in the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived earlier than normal check in time and were met by a very friendly and welcoming agent. We were given a beautiful room immediately. Definitely a perfect place for walking and seeing the sights of Mainz
Stayed 1 night in Oct 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service
Central sweet. Light sleepers: you can hear the tram but we quickly got used to it.
Stayed 1 night in Oct 2023

10/10 Excellent

Ritika, anderson

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful. Concierge was very helpful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Marie-Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Annette

Stayed 1 night in May 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a WONDERFUL find! We initially decided to stay in Mainz instead of Frankfurt because it's much easier to get around and in and out of vs. the larger city of Frankfurt. The Apartment Suite Osteiner Hof is in the heart of Mainz. Not only is it walking distance to everything, including public transit, tourist sites, and lots of dining option, but the spacious multi-bedroom suites are perfect for families. Marco was so helpful in getting us settled and even stepped up to help us when our son suddenly got sick. Luckily is was only a 24-hr. bug, but having such a large space to be confined for 24-hrs.helped alleviate the stress of having a sick teen. We did read some of the reviews that referenced the noise from the public transit, but honestly, we didn't hear anything. If you have kids and are looking for an awesome place to make your homebase while in Germany, than look no further.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived early and were able to check into our apartment, which was beautiful. The staff was very kind and helpful. Location was within walking distance to everything and overlooked the Christmas markets.
Stayed 1 night in Dec 2022

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and building. The decoration was tasteful but some of the hinges on the cupboards and drawers seem to be faulty. Might be problematic in the warmer months as having the windows open to the square can be a bit noisy.
Stayed 1 night in Oct 2022

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpfull staff, very central in the city location, able to park inside the complex
Stayed 1 night in Sep 2022

10/10 Excellent

Alaura

Liked: Cleanliness, room comfort
Amazing Accommodation
Our favourite accommodation on our Germany trip. The suite was beautiful, modern with an old world character and huge windows with a plaza/sunset view. Host was excellent during check in and throughout the stay.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 14 nights in Jul 2021

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again in heartbeat.
Beautiful location close to station and old town. Very safe. Restaurants close by. Staff very helpful.
Ire from our window
Inside the courtyard
Stayed 4 nights in Dec 2019

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment, unfriendly service
The check in went well except the man, Mike, was not friendly. He was to show us to our parking place 25E, and was brusk. In the morning, we left at 8 am on Sunday and the main door to the building was locked. I messed with it out in the cold and finally called. He seemed perturbed that he would have to get out of bed but did come quickly. Then he insisted on me watching him unlock this very old and heavy door in order to show me how inept he felt I was. He seems to be bothered with customers and that is not the kind of feeling you are looking for as a customer.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019