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Hotel Des Balances

4.0 star property
Upscale riverwalk hotel, walk to Chapel Bridge

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Front of property
Double Room Single Use, River View | Balcony
Breakfast, lunch, dinner served; French cuisine, al fresco dining
Reviews
9.6

Exceptional

Popular amenities

  • Restaurant
  • Breakfast available
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Parking available
    Parking availableParking available

Explore the area

Map
Weinmarkt, Lucerne, LU, 6004
  • Popular LocationChapel Bridge3 min walk
  • Popular LocationKKL Lucerne8 min walk
  • Popular LocationChateau Guetsch18 min walk
  • AirportZürich (ZRH)55 min drive

Room options

View all photos for Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, City View

Triple Room, City View

Triple Room, City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, River View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Queen Room For Single Use, City View

Queen Room For Single Use, City View

Queen Room For Single Use, City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, River View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, City View (Queenroom)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, City View (Queenroom)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 25.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room, River View

Double or Twin Room, River View

Double or Twin Room, River View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, River View

Junior Suite, River View

Junior Suite, River View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 31 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Sofa Bed

Junior Suite with Sofa Bed

Junior Suite with Sofa Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Private bathroom
  • 31 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

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About the area

Lucerne

A luxury stay in the heart of Lucerne awaits you at Hotel Des Balances. Within just a 10-minute stroll, you'll find popular attractions like Chapel Bridge and KKL Lucerne. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Restaurant Balances, serves French cuisine and is open for breakfast, lunch and dinner. Balances Lounge is the hotel's own bar, serving drinks along with light fare. 1970 square feet (183 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Near this 4-property class Old Town Lucerne hotel, you'll find Swiss Transportation Museum.

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Chapel Bridge - 3 min walk
  • KKL Lucerne - 8 min walk
  • Lion Monument - 12 min walk
  • Chateau Guetsch - 18 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 56 min drive

Restaurants

  • ‪Fondue House Du Pont - ‬1 min walk
  • ‪Restaurant Rathaus Brauerei AG - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬2 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬1 min walk
  • ‪Restaurant Opus - ‬2 min walk

About this property

Hotel Des Balances

Upscale riverwalk hotel, walk to Chapel Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1970 square feet (183 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Des Balances. Parking is available for a fee.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 7 levels
  • Conference rooms
  • 1970 sq ft of conference space
  • 183 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Des Balances offers 56 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (CHF 33 per night)
  • Valet parking on site (CHF 33 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Balances Lounge
  • Restaurant Balances

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,970 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 7 floors
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • IPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 35 per person
  • Self-parking fee: CHF 33 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Hotel Des Balances?

Hotel Des Balances offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Des Balances?

As of 27 June 2024, prices found for a 1-night stay for 2 adults at Hotel Des Balances on 29 June 2024 start from AU$763.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Des Balances?

Yep, Hotel Des Balances has a self car park for CHF 33 per night.

Are there any beaches close to Hotel Des Balances?

The closest beach to Hotel Des Balances is Seebad Eich (15.2 km).

Does Hotel Des Balances serve breakfast?

You bet, buffet breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Des Balances?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Des Balances?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Des Balances?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Des Balances?

Furry friends are welcome at Hotel Des Balances, with food and water bowls on offer.

Hotel Des Balances Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 564 out of 727 reviews" "
Rating 8 - Good. 132 out of 727 reviews" "
Rating 6 - Okay. 18 out of 727 reviews" "
Rating 4 - Poor. 6 out of 727 reviews" "
Rating 2 - Terrible. 7 out of 727 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Hotel Des Balances in Lucerne was an absolute delight. From the moment I arrived, I was captivated by its charming atmosphere and warm hospitality. The view of the Reuss River and the iconic Kapellbrücke from my room was simply breathtaking. The staff went above and beyond to ensure that my stay was comfortable and memorable, and the attention to detail in the elegant décor was impressive. Dining at the hotel’s restaurant was a culinary experience I won’t soon forget, with delicious dishes served in a picturesque setting (Michelin star). Overall, my time at Hotel Des Balances nothing short of magical and looking forward to returning.
Stayed 3 nights in Mar 2024

10/10 Excellent

PINHAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Amazing hotel Wonderful restaurant Everything was great
Stayed 5 nights in Feb 2024

10/10 Excellent

Troy

The best service, value and all around cool location. Would definitely book the de Balances again!
Stayed 1 night in Feb 2024

10/10 Excellent

Mika

Liked: Staff & service, property conditions & facilities
The hotel was clean, nicely appointed, with a lovely and helpful staff!
Stayed 2 nights in Feb 2024

10/10 Excellent

Parker

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels I’ve ever stayed in! Really made us love Lucerne right off the bat. If you can get a room with a river facing view- you need to! Could’ve spent all day on the balcony.
Stayed 2 nights in Feb 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Hotel des Balances in Lucerne
Great stay at Hotel des Balances. Had a lovely balcony room facing the water. Friendly staff. Comfortable bed. Located in the middle of everything. Highly recommend, pic on the hotel’s balcony.
Stayed 2 nights in Jan 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Des Balances. The hotel is perfectly located in the heart of Old Town Lucerne with an incredible view of the water. The staff was very friendly and accommodating. We will definitely make this hotel our home base anytime we return to Lucerne.
Stayed 1 night in Feb 2024

10/10 Excellent

Ana

We love the stay at this hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
We have a wonderful stay at Des Balances hotel. Room is very clean, a lot of fine little touch & complimentary from the hotel. Location is prime. Service is 5 stars & the view is stunning that to give another star! Thank you & we highly recommend this hotel to anyone who visiting Lucern.
Stayed 1 night in Jan 2024

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location and view
By the river, in the heart of old town, super location. Pretty building. Nice toiletries, good coffee and tea supplies. Beautiful view from room balcony. Lack of counter space in bathroom.
Stayed 2 nights in Dec 2023