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Sheraton Great Valley Hotel

3.5 star property
Suburban hotel with 24-hour fitness centre and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Great Valley Hotel

Exterior
Indoor pool
Restaurant
Terrace/patio
Club Room, 1 King Bed

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
707 Lancaster Ave, Frazer, Malvern, PA, 19355
  • Exton Square Mall
    4 min drive
  • Play-A-Round Golf
    4 min drive
  • Chester Valley Trail Trailhead - Exton Park
    5 min drive
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    46 min drive

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Corner

Executive Suite, 1 King Bed with Sofa bed, Corner | Living room

Executive Suite, 1 King Bed with Sofa bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Club Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
2 bedrooms
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Hampton Inn Philadelphia/Great Valley/Malvern
Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (1000)
The price is AU$216
for 1 night
includes taxes & fees
28 Nov - 29 Nov
Hampton Inn Philadelphia/Great Valley/Malvern

About the area

Malvern

At Sheraton Great Valley Hotel you'll be 2.5 km (1.6 mi) from Chester Valley Trail Trailhead - Exton Park and 3.6 km (2.2 mi) from Play-A-Round Golf. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. 8382 square feet (779 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 20-minute drive of this 3.5-property class Malvern hotel, attractions include King of Prussia Mall and The Greater Philadelphia Expo Center at Oaks.

What's nearby

  • Exton Square Mall - 4 min drive
  • Chester Valley Trail Trailhead - Exton Park - 5 min drive
  • QVC Studio Park - 6 min drive
  • Chester County Hospital - 9 min drive
  • West Chester University of Pennsylvania - 10 min drive

Getting around

  • Exton Station - 4 min drive
  • Philadelphia International Airport (PHL) - 46 min drive

Restaurants

  • ‪Vk - ‬2 min drive
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Hong Kong Restaurant - ‬4 min drive
  • ‪Seasons Pizza - ‬17 min walk
  • ‪White Horse Tavern & Wine Bar - ‬4 min walk

About this property

Sheraton Great Valley Hotel

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Sheraton Great Valley Hotel offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi.

Business amenities include a business centre, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 8382 square feet (779 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Great Valley Hotel. Self parking is free.

This 3.5-star Malvern hotel is smoke free.

  • 1 building
  • 193 guestrooms or units
  • 5 levels
  • 8382 sq ft of conference space
  • 779 sq. m of conference space
  • Built in 1990
  • Manager's reception (free)
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Sheraton Great Valley Hotel offers 193 accommodations with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.99 for adults and USD 10.99 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (8,382 square foot of space)

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool access ramp on site
  • Roll-in shower (147 centimetre wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (89 centimetre wide)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1990
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.99 for adults and from USD 10.99 for children
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a deadlock in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 10 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Great Valley Sheraton
Sheraton Great Valley
Sheraton Great Valley Frazer
Sheraton Great Valley Hotel
Sheraton Great Valley Hotel Frazer
Sheraton Hotel Great Valley
Frazer Sheraton
Sheraton Frazer
Sheraton Great Valley Hotel Malvern
Sheraton Great Valley Malvern
Sheraton Great Valley
Sheraton Great Valley Hotel Hotel
Sheraton Great Valley Hotel Malvern
Sheraton Great Valley Hotel Hotel Malvern

Frequently asked questions

What is the cancellation policy at Sheraton Great Valley Hotel?

Sheraton Great Valley Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Great Valley Hotel?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Great Valley Hotel on 15 Dec 2024 start from AU$171.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Great Valley Hotel?

Yep, Sheraton Great Valley Hotel has a free self car park.

Does Sheraton Great Valley Hotel have a pool?

Sheraton Great Valley Hotel has an indoor pool.

What makes Sheraton Great Valley Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Great Valley Hotel.

Does Sheraton Great Valley Hotel serve breakfast?

Yep, buffet brekkie is available weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton Great Valley Hotel?

No, Sheraton Great Valley Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Great Valley Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Great Valley Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Great Valley Hotel?

Cats and dogs are welcome at Sheraton Great Valley Hotel, with food and water bowls on offer.

Sheraton Great Valley Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 375 out of 766 reviews" "
Rating 8 - Good. 214 out of 766 reviews" "
Rating 6 - Okay. 86 out of 766 reviews" "
Rating 4 - Poor. 50 out of 766 reviews" "
Rating 2 - Terrible. 41 out of 766 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Holley Wood

Stayed 1 night in Aug 2024

6/10 Okay

Kristyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was dirty and cloudy. It’s definitely an older building so it appears dirty but really might just need an upgrade. The whole floor really smelled but the room didn’t. It seemed like a leak at the ice machine may have been causing a water leak.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Marybeth

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The hotel was fine.. not great. My room on the first floor & smelled like animals. I know that it was a pet friendly room but they need to do a better cleaning/disinfecting job. Also, there was no iron in the room. I went to the bar and got a glass of wine after checking in and asked the bartender when the bar closes. His response was when there was no one there.. perhaps 11 or 12. Seems like there should be an opening and closing time. We also weren't really acknowledged when leaving the next morning so I would rate the front desk as fair.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
We will definitely stay again. The room was ok. Bed very comfortable and we had a balcony. The room could use more decoration. The colors are very boring. Overall good place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kayla

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very understanding that we had to cut our trip short. Thank you.
Stayed 2 nights in Jul 2024

8/10 Good

Ryan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Becca

Travelled with family
Disliked: Property conditions & facilities
The property is aging and needs a facelift. The beds and pillows need an upgrade.
Stayed 2 nights in Jun 2024

10/10 Excellent

Doree

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it thank you
Stayed 1 night in Jun 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel very quiet. Parking lot had alot of trash in it. Hot tub was closed. No one at front desk at check out in am
Stayed 1 night in Jun 2024

8/10 Good

Mike

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very enjoyable stay Staff super friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but needs some basic repairs in the room we stayed. The carpets were stained for one
Stayed 1 night in May 2024

10/10 Excellent

Nathan

Stayed 1 night in May 2024

10/10 Excellent

William

Stayed 2 nights in May 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Loved the room. Only could have been improved with a couple things: more towels in the pool area, free coffee in the lobby in the morning, more light-proof curtains, and TCM on cable!
Stayed 1 night in May 2024

4/10 Poor

Andres

Stayed 1 night in Apr 2024

4/10 Poor

Warren

Travelled with partner
Disliked: Cleanliness
Had to fix the toilet (twice) due to the flush mechanism being held together with duct tape! No kidding, DUCT TAPE. Also, the room had an ozone machine to reduce the musty smell. Overall, our stay was an expensive disappointment.
Stayed 1 night in Apr 2024

4/10 Poor

Jamie

Liked: Cleanliness
Disliked: Staff & service, room comfort
A little surprised with the extra charge on my card after spending 200 plus for a night I was charged 125 extra …
Stayed 1 night in Apr 2024

10/10 Excellent

Kenicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return soon!
I had to book last minute due to an issue with a prior reservation, so let me start by sayin Chris was nothing short of amazing and most helpful! He ensured I would have a simple check in. My ONLY issue was that we took the steps to have a mobile key because i got off work late. When i arrived at 4am there was no one to be found and the app stated I needed to present ID for my key. I had to do quite some yelling and waiting and i was tired. However, I appreciate the effort was there to help me avoid that conflict. The spa tub was a relief after a long night and definitely made up for it.
Stayed 1 night in Apr 2024

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to our meeting
Stayed 1 night in Apr 2024

8/10 Good

Freddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute stay
Nice hotel, this was a last minutes stay.
Stayed 1 night in Apr 2024

2/10 Terrible

Steven

Stayed 1 night in Apr 2024

2/10 Terrible

Will

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stained carpeting Carpet not vacuumed Tub spout detached from the wall Rotted bathroom door bottom Dirty and missing tile grout in the bathroom Housecleaning removed dirty towels and failed to replace them with clean ones (no towels on day 2) We checked out a day early because of these issues. The front desk staff did not inquire why we cut our stay short, nor did they even ask how our stay was. The lobby area and exterior of the facility were well kept and clean.