2/10 Terrible
Verified traveller
29 May 2017
Disliked: Cleanliness, staff & service, property conditions & facilities
Waste of Money
This was my terrible experience while I was staying with family. I was paying approximately INR 5000 per night. The day I entered it was a bad impression.They don't provide any toiletries, Towels were wet(they said all towels are wet), room are dirty, bed linens are dirty, bed side table lights were broken. On 2nd day I had upgraded to SUPER DELUXE from DELUXE, without toiletries brocken light, floor dirty with open nails. Now I faced new challenges, sudden power off and sometimes no water in toilets. People behaved rudely when I asked to fix the problem. Although view was good from this super deluxe room. I have not had option to move other hotel because all other good hotels are fully booked. During checkout, I had to pay cash, because card machine is not working.
I am surprised to book this property for 5 night stay through Expedia. This is my first experience with Expedia.