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Novotel Bahrain Al Dana Resort

4.0 star property
On private beach with outdoor pool, near Bahrain National Museum
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Novotel Bahrain Al Dana Resort

Premium bedding, down duvets, minibar, in-room safe
Balcony view
Exterior
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
The price is AU$255
includes taxes & fees
27 Jan - 28 Jan

Explore the area

Map
121 Sheikh Hamad Causeway, Manama, 322
  • Bahrain National Theater
    ‪2 min drive‬
  • Bahrain National Museum
    ‪3 min drive‬
  • Moda Mall
    ‪3 min drive‬
  • Manama (BAH-Bahrain Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Balcony, Beach View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Beach View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Sofa bed
Blackout curtains
  • 35 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Sofa bed
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Sofa bed
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Balcony, Sea View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Sofa bed
Blackout curtains
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Pool View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Sofa bed
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Balcony, Pool View

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Queen Bed with Sofa bed, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • 76 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
  • 80 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Double Bed with Sofa bed

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Double Bed with Sofa bed

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • 76 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Balcony, Sea View

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Balcony, Sea View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 76 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Beach View

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Balcony, Beach View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Down duvet
Sofa bed
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior

The Diplomat Radisson BLU Hotel, Residence & Spa

Pool
Hot tub
Spa
Kids pool
4.4 out of 5, Excellent, (491)
The price is AU$295
for 1 room
includes taxes & fees
5 Feb - 6 Feb
The Diplomat Radisson BLU Hotel, Residence & Spa

About the area

Manama

A family-friendly stay in the heart of Manama awaits you at Novotel Bahrain Al Dana Resort. You'll be 2.6 km (1.6 mi) from Bahrain National Museum and 2.9 km (1.8 mi) from Bab Al Bahrain. Highlights at this beachfront hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include hot stone massages and Swedish massages. The seafood restaurant, La Perle, serves seafood and is open for dinner. Le Bellevue is the hotel's own bar, serving drinks along with light fare. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. 1421 square feet (132 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Continental breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Manama hotel, you'll be 3.4 km (2.1 mi) from Al Fateh Grand Mosque and 4.1 km (2.5 mi) from The Avenues Bahrain.

What's nearby

  • Bab Al Bahrain - 3 min drive
  • Bahrain National Museum - 3 min drive
  • The Avenues Bahrain - 5 min drive
  • Manama Souq - 5 min drive
  • City Center Mall - 8 min drive

Getting around

  • Manama (BAH-Bahrain Intl.) - 9 min drive

Restaurants

  • ‪Azul Beach Club - ‬3 min walk
  • ‪Palestine Nights - ‬2 min drive
  • ‪Naseef - ‬2 min drive
  • ‪Wave Cafe - ‬2 min drive
  • ‪Bogota Cafe - ‬2 min drive

About this property

Novotel Bahrain Al Dana Resort

On private beach with outdoor pool, near Bahrain National Museum
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Novotel Bahrain Al Dana Resort such as an outdoor pool and a children's pool.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This eco-certified hotel also offers a health club, a steam room and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Manama hotel.

  • 166 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • 1421 sq ft of conference space
  • 132 sq. m of conference space
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Novotel Bahrain Al Dana Resort offers 166 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. Premium satellite televisions are provided. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Manama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and Thai massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: BHD 10 for adults and BHD 7.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Fishbone
  • La Perle
  • Le Bellevue
  • Pool Bar
  • Zytoun

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,421 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: BHD 15 for check-in between 2:00 PM and 6:00 PM
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BHD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately BHD 10 for adults and from BHD 7.5 for children
  • Airport shuttle fee: BHD 5 per person (one way)
  • Late check-in fee: BHD 15 for check-in between 2:00 PM and 6:00 PM
  • Rollaway bed fee: BHD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Novotel Al Dana Bahrain
Novotel Al Dana Resort Bahrain
Novotel Bahrain Al Dana Resort
Novotel Dana
Novotel Dana Resort
Manama Novotel
Novotel Al Dana Hotel Bahrain
Novotel Al Dana Resort Bahrain Hotel Manama
Novotel Manama
Novotel Bahrain Al Dana Resort Manama
Novotel Bahrain Al Dana Manama
Novotel Bahrain Al Dana
Novotel Al Dana Resort Bahrain Manama
Novotel Bahrain Al Dana Manama
Novotel Bahrain Al Dana Resort Hotel
Novotel Bahrain Al Dana Resort Manama
Novotel Bahrain Al Dana Resort Hotel Manama

Frequently asked questions

What is the cancellation policy at Novotel Bahrain Al Dana Resort?

Novotel Bahrain Al Dana Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Bahrain Al Dana Resort?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Novotel Bahrain Al Dana Resort on 27 Jan 2025 start from AU$255.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Bahrain Al Dana Resort?

Yep, Novotel Bahrain Al Dana Resort has a free self car park.

Is there a spa on site at Novotel Bahrain Al Dana Resort?

Yep, there is an onsite spa at Novotel Bahrain Al Dana Resort. You'll enjoy services like sports massages.

Does Novotel Bahrain Al Dana Resort have a pool?

Novotel Bahrain Al Dana Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 8:00 PM.

What luxury perks are available at Novotel Bahrain Al Dana Resort?

Novotel Bahrain Al Dana Resort features a private beach, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Novotel Bahrain Al Dana Resort a romantic place to stay?

Ocean-view dining and a private beach, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Novotel Bahrain Al Dana Resort.

Is Novotel Bahrain Al Dana Resort family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Novotel Bahrain Al Dana Resort is a hit with families.

Does Novotel Bahrain Al Dana Resort serve breakfast?

Yep, continental breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Novotel Bahrain Al Dana Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Bahrain Al Dana Resort?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Bahrain Al Dana Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Bahrain Al Dana Resort?

No, pets are not allowed.

Novotel Bahrain Al Dana Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 129 out of 400 reviews" "
Rating 8 - Good. 139 out of 400 reviews" "
Rating 6 - Okay. 70 out of 400 reviews" "
Rating 4 - Poor. 36 out of 400 reviews" "
Rating 2 - Terrible. 26 out of 400 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the beach, the pool with swim up bar, and the peaceful and relaxed lounge bar for food and drinks in the evening.
Stayed 3 nights in Oct 2024

2/10 Terrible

ALI

Stayed 2 nights in Oct 2024

6/10 Okay

Khalid

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Pictures of Superior Room is different than the resort profile pictures. No good response from reception desk when filing the complaint
Stayed 1 night in Aug 2024

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😍
Stayed 2 nights in Jun 2024

8/10 Good

Abbas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lucy and Bhagya Staff was very goog
Stayed 1 night in Jul 2024

10/10 Excellent

Zakaria

Stayed 2 nights in Jul 2024

10/10 Excellent

Waleed

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

mahmood

They checked me in late because the room was not ready at 4 pm .. and they want us to check out early at 12:00 pm !!
Stayed 1 night in Jun 2024

10/10 Excellent

Ahmad

Travelled with family
Stayed 2 nights in Apr 2024

10/10 Excellent

Mohamed mateen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must Visit for a beautiful View and Cultural touch
It was a great experience right from the security door to reception with helping staff like Lucy and Babona. The music which was coming from the next hotel beach was a little too loud to be relaxing enough. Rest all was great and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Rick

Stayed 3 nights in Mar 2024

2/10 Terrible

hasan

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
I am very upset about my stay with you
Unfortunately, I book and stay with you so that I can relax all my energy while I work, but unfortunately, at exactly 7 a.m., your maintenance work began on my room. Is this consistent with the name of the Novotel hotel in the world? I am very disturbed by your poor arrangement. If you have maintenance in a building, you do not have the right to provide it. Rooms near the maintenance area, which caused me inconvenience, and I will inform everyone of this misfortune that befell me.
Stayed 1 night in Dec 2023

4/10 Poor

Richard

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor service. Cost cutting affects quality.
I have stayed in the Novotel Al Dana, Bahrain several times over the last 18 year's of visiting Bahrain. The last time was 7 year's ago and there have certainly been changes since then, not for the better. The service around the beach bar area was terrible, with the bar being unmanned much of the time. Cleaning of the room was also an issue. Apparently now you have to book a time if you want your room cleaned. This wasn't explained at check-in and in my opinion should be automatic and not require a booking. I complained to the duty manager who explained there had been cut backs since Covid-19. I have stayed in other hotels in Bahrain and their service is much better and hasn't had these cuts. I would recommend staying elsewhere if you want a drink and if you require daily room cleaning. Very sad as used to be a great hotel.
Stayed 4 nights in Dec 2023

10/10 Excellent

Christopher, Chipping Norton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

2/10 Terrible

Walid

Stayed 3 nights in Oct 2023

10/10 Excellent

Sameer

Travelled with family
Liked: Staff & service, property conditions & facilities
We had a great sty with the kids. Imane was really helpful and arranged an upgrade as it was the children’s birthdays this weekend. Catered to all our needs. The hotel is nice, if dated but staff in general were approachable and helpful. Have stayed here before as the pool and beach area are good especially for the kids. Breakfast has improved from the last time I stayed which is good.
Stayed 1 night in Oct 2023

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2023

8/10 Good

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Sebastiaan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very friendly staff

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Tucker

Liked: Cleanliness, staff & service
Nice but outdated
Stayed 6 nights in May 2023

2/10 Terrible

mohammed

Travelled with family
Disliked: Staff & service, room comfort
Unprofessional front desk supervisor. Reservations was for a supervisor room but he gave me a standard room and his justification was the hotel is fully booked eventhough my reservation was confirmed and refused to credit the deference in mt account and had to accept or find others hotels thats is totally Unprofessional way to treat a paying customer
Stayed 1 night in May 2023

4/10 Poor

mohammed

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
unprofessional reception supervisor
my reservation was for a superiore room and when i checked in the supervisor gave me standard room, without consulting me actually he laid to me stating that is very good room. i checked the room out and it was so small and not balacony. i compained to the supervisor and his answer was we are sorry we are fully booked even though i has a reservation and it was confrimed for a ssuperiore room and worse then that he tryied to sell me and upgarde for extra 20BD. which is crezy becase i have already paid. room did not have any toothbrush and shivers. one more thing my booking was though hotel.com and when i complain to them they called the hotel and the same supervisor laid to them and stated that we were check in a superiore room. this is my experience with the hotel 18/05/2023.
Stayed 1 night in May 2023

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

stefanos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023