Conrad Urumqi (Ürümqi, CHN): Reviews & Deals from AU$219

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Luxury hotel connected to a shopping centre in Ürümqi with 3 restaurants

Dates

December 2024

January 2025

Premium bedding, down duvets, minibar, in-room safe

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Bar

Breakfast available

Housekeeping

Laundry

24/7 front desk

includes taxes & fees

25 Dec - 26 Dec

Explore the area

669 Northern Youhao Road, Ürümqi, Xinjiang, 830000

Xinjiang Uygur Autonomous Region Museum
18 min walk
必胜客
10 min walk
Ürümqi South Railway Station
12 min drive
Urumqi (URC-Diwopu Intl.)
24 min drive

Room options

Premium Queen

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Pillow menu

Down duvet

Blackout curtains

60 sq m
City view
Sleeps 3
2 Queen Beds

Premium King

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Pillow menu

Down duvet

Blackout curtains

47 sq m
City view
Sleeps 3
1 King Bed

Presidential Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Dining table

LCD TV

320 sq m
City view
Sleeps 6
1 King Bed and 4 Double Beds

Deluxe Queen

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Pillow menu

Down duvet

Blackout curtains

50 sq m
City view
Sleeps 3
2 Queen Beds

Deluxe Queen Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Pillow menu

Separate bedroom

80 sq m
City view
Sleeps 4
2 Queen Beds

Executive Queen

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Pillow menu

Down duvet

Blackout curtains

50 sq m
City view
Sleeps 3
2 Queen Beds

Executive Premium Queen

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Pillow menu

Down duvet

Blackout curtains

60 sq m
City view
Sleeps 3
2 Queen Beds

Accessible Room Queen

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Pillow menu

Down duvet

Blackout curtains

50 sq m
City view
Sleeps 2
2 Queen Beds

Deluxe King

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Pillow menu

Down duvet

Blackout curtains

47 sq m
City view
Sleeps 3
1 King Bed

Deluxe King Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Pillow menu

Separate bedroom

80 sq m
City view
Sleeps 4
1 King Bed

Executive King

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Pillow menu

Down duvet

Blackout curtains

47 sq m
City view
Sleeps 3
1 King Bed

Executive Premium King

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Pillow menu

Down duvet

Blackout curtains

60 sq m
City view
Sleeps 3
1 King Bed

Accessible Room King

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

LCD TV

Pillow menu

Down duvet

Blackout curtains

47 sq m
City view
Sleeps 2
1 King Bed

Ambassador Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Dining table

LCD TV

160 sq m
City view
Sleeps 5
1 King Bed

Embassy Suite

Sleeps 3
1 Queen Bed and 1 Double Bed

Deluxe Queen Suite

Sleeps 2
2 Double Beds

Premium King

Sleeps 2
1 Queen Bed

Deluxe King Suite

Sleeps 2
1 Queen Bed

Premium Queen

Sleeps 2
2 Double Beds

Executive Queen

Sleeps 2
2 Double Beds

Presidential Suite

Sleeps 4
1 Queen Bed and 2 Double Beds

Deluxe Queen

Sleeps 2
2 Double Beds

Executive King

Sleeps 2
1 Queen Bed

Executive Premium Queen

Sleeps 2
2 Double Beds

Deluxe King

Sleeps 2
1 Queen Bed

Executive Premium King

Sleeps 2
1 Queen Bed

Similar properties

Pool

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

6 Jan - 7 Jan

About the area

Ürümqi

Conrad Urumqi places you in the heart of Ürümqi, connected to a shopping centre and 1.5 km (0.9 mi) from Xinjiang Uygur Autonomous Region Museum. Highlights at this luxury hotel include 3 restaurants, an indoor swimming pool and a gym. .The buffet restaurant, 膳翘全日制餐厅, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Skye羽大堂吧 is the hotel's own lobby lounge. Enjoy the gym and pool loungers. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and in-room fitness. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. .With a stay at this 5-property class Ürümqi City Centre hotel, you'll be 1.7 km (1.1 mi) from Xinjiang Medical University and 3.5 km (2.2 mi) from Hongshan Arena.

What's nearby

Xinjiang Uygur Autonomous Region Museum - 18 min walk
Hongshan Park - 6 min drive
Xinjiang People's Hall - 8 min drive
Xinjiang International Grand Bazaar - 9 min drive
Urumqi Water Amusement Park - 9 min drive

Getting around

Ürümqi South Railway Station - 12 min drive
Urumqi (URC-Diwopu Intl.) - 24 min drive

Restaurants

‪锦绣山河美食坊 - ‬14 min walk
‪味千拉面 - ‬1 min walk
‪恒记甜品 - ‬1 min walk
‪Dayslink cafe - ‬1 min walk
‪MS Bonbon Café - ‬18 min walk

About this property

Conrad Urumqi

Luxury hotel connected to a shopping centre in Ürümqi with 3 restaurants

Conrad Urumqi offers its guests an indoor pool, a health club, and in-room fitness. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. The luxury Conrad Urumqi also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 5-star Ürümqi hotel.

380 guestrooms or units

32 levels

3 dining venues

Conference rooms

Poolside lounge chairs

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Front desk (24 hours)

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Bellhop

Lift

Smoking in designated areas

Bar or lounge

Coffee shop

Conrad Urumqi offers 380 air-conditioned accommodations with minibars and espresso makers. Beds feature down duvets and premium bedding. A pillow menu is available. 60-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Ürümqi hotel provides complimentary wired Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free wired internet
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Wheelchair-accessible parking available
Onsite parking options include a garage

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 238 for adults and CNY 119 for children
3 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining

Restaurants on site

CENTRO
Kin珍呈中餐厅
Skye羽大堂吧
膳翘全日制餐厅

Things to do

Health club
Indoor pool

Family friendly

Indoor pool
Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance

Business services

Business centre
Conference space
Meeting rooms

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

Room amenities

Bedroom

Blackout drapes
Down comforter
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Children's robes
Children's slippers
Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Heated bathroom floor
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

60-inch LCD TV with cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Espresso maker
Free bottled water
Minibar

Air conditioning
Connecting rooms available
Elliptical machine
Heating
Iron/ironing board
Mobile key entry
Phone
Safe
Soundproofed rooms
Stationary bicycle
Treadmill
Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Conrad Urumqi

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for CNY 380.0 per night.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately CNY 238 for adults and from CNY 119 for children
Rollaway bed fee: CNY 380.0 per night
Service fee: 16.6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Alipay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, mobile payments and Alipay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Urumqi

Sheraton Hotel Urumqi

Sheraton Urumqi

Sheraton Urumqi Hotel

Urumqi Hotel

Urumqi Sheraton

Urumqi Sheraton Hotel

Conrad Urumqi Hotel

Conrad Urumqi Ürümqi

Conrad Urumqi Hotel Ürümqi

Frequently asked questions

What is the cancellation policy at Conrad Urumqi?

Conrad Urumqi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Conrad Urumqi?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Conrad Urumqi on 25 Dec 2024 start from AU$219.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Conrad Urumqi have a pool?

Conrad Urumqi has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Conrad Urumqi?

Conrad Urumqi features a health club, an indoor pool and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Conrad Urumqi a romantic place to stay?

Couples dining and romance packages, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Conrad Urumqi.

Is Conrad Urumqi family-friendly?

You bet! With amenities such as an indoor pool, as well as children's slippers in the guestrooms, it's no surprise that Conrad Urumqi is a hit with families.

Are there hot tubs in the rooms at Conrad Urumqi?

No, but there are deep-soaking baths in the guestrooms.

Does Conrad Urumqi serve breakfast?

Sure does, buffet brekkie is offered weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Conrad Urumqi?

No, Conrad Urumqi does not offer an airport shuttle service.

Is there a bar or restaurant at Conrad Urumqi?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Conrad Urumqi?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Conrad Urumqi?

No, pets and service animals are not allowed.

Conrad Urumqi Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

gini

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel every staff ate so friendly & helpful. Especially their front manager Bella & Bell boy 小洁。 room are clean & comfortable bed. We stay 2 nights after our 10 days road trip we decide to go back stay for 1 more night before we leave the city. Highly recommend

Stayed 1 night in Aug 2024

8/10 Good

Fang

Travelled with family

12 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

商务酒廊服务非常好就是每次晚餐有虾都没有去虾肠很惊讶现在谁还不知道去虾肠呀而且是5星宾馆难道让客人自己去虾肠当时我确实试着自己来但是因为是熟的非常难去掉弄得整个虾黑黑的都是虾肠里的东西很没食欲提了一次意见第二天还是一样让人失望

Stayed 4 nights in Jun 2024

6/10 Okay

Frederick Lai Cheung

Travelled with family

24 Jan 2024

Liked: Cleanliness, amenities, property conditions & facilities

It’s supposed to be the nicest hotel in Urumqi - and it is in terms of the physical property itself. Nice clean and well maintained decor. Location is not bad. However, a few things that are not fitted for a hotel of it’s status: 1. The concierge is located at the ground floor entrance and not at the upper floor lobby next to the reception. The concierge also doubles as porter so there is no one at the concierge desk if he is bringing luggage up to rooms. 2. WiFi is super slow 3. The A/C control in the room does not work. It remains at 26 degrees no matter what you do to the control dial.

Stayed 1 night in Jan 2024

10/10 Excellent

Tanya

23 Sept 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff called Happy at Club Floor

Your staff called Happy, who works at Club Floor (27F) was extremely helpful. He has a nice personality and great attitude. He is an important asset for your hotel. All the best, Tanya Lau

Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

18 Sept 2017

Liked: Cleanliness, staff & service, room comfort

Silk Road trip

Cleanliness of the room is ok but need maintenance. Pools are closed for repair when we stayed. It was a bit pricey because of this. Staffs are friendly.

Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

18 May 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The concierge arranged a local tour for us. The room is clean and the view is fantastic.

10/10 Excellent

Rajaram

1 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Urumqi

Best hotel in Urumqi. Nice food. Well maintained. Room was roomy, nice bathrooms and bed.

10/10 Excellent

Ken, NSW Australia

6 Aug 2011

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The softest bed in China.

I had just come from some fairly traumatic experiences in Eastern Europe and Western Asia, so may be a little biased. But I thought this the best of the Sheratons I have stayed in. My room was of a decent size, well furnished and very comfortable. The softest bed in China! My one minor caveat was that the breakfast buffet was not as well chosen as it might have been for a Western client. I was limited to one night and might have done better the second time. I arrived at about 2 am and was in my room by about 5 past. Staff spoke quite passable English but there was a manager who spoke essentially perfect English.

10/10 Excellent

Verified traveller

30 July 2009

Liked: Cleanliness, staff & service, room comfort

Xinjiang Urumqi Hotel

Urumqi Shareton Hotel is one of the best hotel in Urumqi and Xinjiang. It is the right place for tourist to stay

10/10 Excellent

Verified traveller

2 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

6/10 Okay

FOJIAO

Business traveller

9 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

难以置信

非常糟糕！第一次知道一个房间含早餐，两个人去还需要加一份早餐钱！从未有过的经历！

Stayed 1 night in May 2024

10/10 Excellent

WONG

31 Mar 2023

Stayed 3 nights in Mar 2023

8/10 Good

JENNY, 紐約

30 Nov 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

在市區，但離機場方便快速。

在烏魯木齊五星級飯店中值價比較高的一間。旅館不算新，但設施整潔乾淨程度算是保持的中庸。服務人員有禮貌，維持喜來登的水準。

Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

12 Sept 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2017

4/10 Poor

JIE

4 Sept 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2017

10/10 Excellent

Yanlong

24 July 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

果然是五星级大酒店，相当不错！

房间整洁，空间舒服，洗漱间比较宽敞，甚至比如家的一间屋子都大！

Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

20 July 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel professional and congenial

I do recommend this hotel for its good location near the shopping gallery Maison mode for its direct access to third floor food hall for its efficient staff always smiling ready to help speaking excellent English!

Stayed 11 nights in Jul 2017

8/10 Good

HUNG YANG

17 July 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2017

2/10 Terrible

NAN

15 July 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

this is worst sheraton i've ever lived！

Stayed 2 nights in Jul 2017

10/10 Excellent

TAO

21 May 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

yueh-lan

20 May 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯，下次還會再住

10/10 Excellent

Verified traveller

6 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

4 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

27 Mar 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

市内からはすこし離れているが、ホテルとしてはとても快適に過ごせる。ウルムチへ行くときには、また泊まりたい。

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Conrad Urumqi

Photo gallery for Conrad Urumqi

Reviews

Excellent

Popular amenities

Explore the area

Room options

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Premium Queen

Highlights

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Premium King

Highlights

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Presidential Suite

Highlights

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Deluxe Queen

Highlights

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Deluxe Queen Suite

Highlights

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Executive Queen

Highlights

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Executive Premium Queen

Highlights

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Accessible Room Queen

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Deluxe King

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Deluxe King Suite

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Executive King

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Executive Premium King

Highlights

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Accessible Room King

Highlights

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Ambassador Suite

Highlights

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Embassy Suite

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Deluxe Queen Suite

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Premium King

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Deluxe King Suite

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Premium Queen

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Executive Queen

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Presidential Suite

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Deluxe Queen

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Executive King

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Executive Premium Queen

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Deluxe King

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Executive Premium King

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About the area

Ürümqi

What's nearby

Getting around