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The Orchard Cebu Hotel & Suites powered by Cocotel

3.0 star property
Hotel in Mandaue with 2 restaurants and 24-hour front desk

Photo gallery for The Orchard Cebu Hotel & Suites powered by Cocotel

Exterior
Bar (on property)
Reception
Deluxe Twin Room
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk
The current price is AU$56
includes taxes & fees
10 Apr - 11 Apr

Explore the area

Map
A.S. Fortuna Street, Bakilid, Mandaue, Cebu, 6014
  • SM City Cebu
    ‪6 min drive‬
  • Waterfront Cebu City Casino
    ‪7 min drive‬
  • Ayala Center
    ‪8 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

Highlights

Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Desk
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment Type Room

Apartment Type Room

Apartment Type Room

Highlights

Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Desk
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Rainfall showerhead
Shower/bath combination
Free bottled water
Cable channels
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

Highlights

Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Desk
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Mandaue

At The Orchard Cebu Hotel & Suites powered by Cocotel you'll be 3.7 km (2.3 mi) from SM City Cebu and 4.3 km (2.7 mi) from Waterfront Cebu City Casino. Highlights at this hotel include 2 restaurants, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a conference centre, a coffee shop/cafe and laundry facilities. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Bakilid hotel include Ayala Center and Colon Street.

What's nearby

  • Ayala Malls Central Bloc - 5 min drive - 3.9 km
  • SM City Cebu - 6 min drive - 4.0 km
  • Waterfront Cebu City Casino - 7 min drive - 4.8 km
  • Ayala Center - 8 min drive - 5.5 km
  • Cebu Business Park - 8 min drive - 5.5 km

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 20 min drive

Restaurants

  • ‪Nonki Japanese Restaurant - ‬3 min walk
  • ‪Sentral Bar and Lounge - ‬3 min walk
  • ‪Sinangag Station - ‬2 min walk
  • ‪Jonie's Sizzlers & Roast - ‬5 min walk
  • ‪The Industry - ‬7 min walk

About this property

The Orchard Cebu Hotel & Suites powered by Cocotel

Hotel in Mandaue with 2 restaurants and 24-hour front desk
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 2691 square feet (250 square metres) and includes a conference centre. The business-friendly The Orchard Cebu Hotel & Suites powered by Cocotel also features tour/ticket assistance, a garden, and concierge services. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Orchard Cebu Hotel & Suites powered by Cocotel was completed in January 2022.

Smoking is allowed in designated areas at this 3-star Mandaue hotel.

  • 1 building
  • 79 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • 2691 sq ft of conference space
  • 250 sq. m of conference space
  • Built in 2009
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
The Orchard Cebu Hotel & Suites powered by Cocotel offers 79 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. 21-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and toothbrushes and toothpaste.

This Mandaue hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,691 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1200 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cebu Orchard Hotel
Orchard Cebu
Orchard Cebu Hotel
Orchard Hotel Cebu
The Orchard Cebu Hotel & Suites Cebu Island/Mandaue
The Orchard Cebu Hotel And Suites
The Orchard Cebu Hotel Mandaue
Orchard Cebu Hotel Mandaue
Orchard Cebu Mandaue
The Orchard Cebu Hotel Suites
The Orchard Cebu Hotel & Suites powered by Cocotel Hotel
The Orchard Cebu Hotel & Suites powered by Cocotel Mandaue
The Orchard Cebu Hotel & Suites powered by Cocotel Hotel Mandaue

Frequently asked questions

Is parking available at The Orchard Cebu Hotel & Suites powered by Cocotel?

Yep, The Orchard Cebu Hotel & Suites powered by Cocotel has a free self car park. Onsite parking is limited.

How much does it cost to stay at The Orchard Cebu Hotel & Suites powered by Cocotel?

As of 10 Mar 2025, prices found for a 1-night stay for 2 adults at The Orchard Cebu Hotel & Suites powered by Cocotel on 10 Apr 2025 start from AU$55.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Orchard Cebu Hotel & Suites powered by Cocotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at The Orchard Cebu Hotel & Suites powered by Cocotel.

Is there a free airport shuttle available at The Orchard Cebu Hotel & Suites powered by Cocotel?

No, The Orchard Cebu Hotel & Suites powered by Cocotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Orchard Cebu Hotel & Suites powered by Cocotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Orchard Cebu Hotel & Suites powered by Cocotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Orchard Cebu Hotel & Suites powered by Cocotel?

No, pets are not allowed.

The Orchard Cebu Hotel & Suites powered by Cocotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 23 out of 152 reviews
Rating 8 - Good. 55 out of 152 reviews
Rating 6 - Okay. 48 out of 152 reviews
Rating 4 - Poor. 19 out of 152 reviews
Rating 2 - Terrible. 7 out of 152 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good staff were nice limited food service near hotel also they don’t offer some of the things it says it does
Stayed 4 nights in Feb 2024

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Still under renovation. Staff were nice but careless about towel changes etc.
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old with musty smell
Hotel was renovating, only 17 rooms are open. Available rooms are old with musty smell. Staff are nice, friendly. Too expensive for this type of accommodation.
Stayed 6 nights in Nov 2022

8/10 Good

Jargalmaa

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Hotel stay
a bit old different than picture on website
Stayed 1 night in Nov 2019

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
It was okey. Breakfast was not what I expected. Your website showed property looked awesome but not in actuality. Staff were polite and courteous though.
Stayed 3 nights in Sep 2019

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Exploration of the City of Cebu is an eye open
The ladies at the front desk and the security personnels are Very helpful in giving direction to the guest of the hotel.
Stayed 3 nights in Jul 2019

10/10 Excellent

Charist Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool nice big size room ac only thing the phone was a little diffcult laundry was little high in cost
Stayed 11 nights in Mar 2019

8/10 Good

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy our stay , beautiful staff , place is not far in center as well
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel staff was helpful,,,the water in the shower was only a hair above being cold. The worst breakfast in a hotel I've ever had. The room itself was ok for the money considering we only needed one night. Would like to have had a face cloth to use in the shower. The breakfast was really bad,,the best part was a couple pieces of toast.
Stayed 1 night in Jan 2019

2/10 Terrible

DAVID, uk

Disliked: Cleanliness, staff & service, room comfort
RATS !!...with your buffet breakfast!!
Before booking this hotel consider if you don't mind sharing your breakfast buffet with RATS!.After watching a small cockroach crawling across my dining table at breakfast it kinda spoilt my dining experience on the first morning,but this was nothing compared to the horrors of the next morning. To be honest I was already annoyed by the lack of service regarding the wifi.We arrived at 1.30pm on the 13th December 2018,initially we got checked in fast and the room although dark with no real view,it was spacious and clean.I tried to connect to wifi,login denied.I tried a few more times,no luck.So I went to reception,the yoing lady behind desk gave me another printed login password.I tried it,nothing.I thought maybe it was my devise.Another guest was also having problems.The receptionist said she would reboot router.6 hours later after 50 attempts I gave up ,phoned reception again.She did not really offer any apology except saying she would reboot again.I finally got online 6.30 am next day! So,back to breakfast,first morning we went at 6.30am but already most things on offer were already cold,if only someone could invent something to put under the food container,you know ,like a candle.......so instead I ordered an omelette, I thought atleast that would be warm..? So 2nd morning whilst eating we saw 2 large rats run out a whole,I told staff but they didn't seem too concerned. Apon checkout I was told..."write what you like on Hotels.com review"by supervisor!
Stayed 2 nights in Dec 2018

10/10 Excellent

Mathias

The room was immaculate and room service was available every morning, but the breakfast that was served in the restaurant needs some variation, it was practically the same breakfast menu every morning
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff they are very nice except the hotel room. the bath tub is terrible but the room are ok. food are cold so disappointing. and no never wanna stay to this hotel room again.
Stayed 8 nights in Sep 2018

10/10 Excellent

Omar, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as expected. Staff was courteous, room was very clean, and the
Stayed 3 nights in Sep 2018

8/10 Good

Tracy, Indianapolis

Liked: Cleanliness, staff & service, room comfort
I was happy with the hotel overall but displeased that they don't serve American food I been to Cebu and other countries quite a lot of times its the first time I ever stayed at hotel that does not serve American food. other than that the hotel was excellent.
Stayed 3 nights in Sep 2018

4/10 Poor

Tourist, California

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff service is the only thing that we like. The hotel is hot if you’re not inside you’re room. They issued only one key and it’s also use to power up everything in your room , if you leave your room you need to bring your key. When you return It’s crazy hot inside your room. The water supply for shower is low that makes impossible to take quick shower. The breakfast buffet in my opinion is terrible. The hotel amenities absolutely nothing/terrible. Looks like food being warmed up over and over ever day. If you’re just needing a place to stayand sleep for you’re vacation this will do. But if you like comfortable stay and pleasing invironment there are plenty of other nice hotels here in Cebu that my husband and I found out during our tour here. The room rates is just the same but way nicer than Orchard. One more thing, this hotel i think is highly occupied by foriegn students. I will not recommend this hotel to any of my family or friends. If you book you’re own package trip choose you’re hotel carefully. I guess I didn’t and it’s not cheap either.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel
We love to stay their very accessible. One comment only just put some bidet on your c.r the rest is five stars..
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveler
1 night stay worked out perfectly...I would stay at the Orchard again....

6/10 Okay

James

Liked: Staff & service, room comfort
Adequate for a cheap 1 night stay
Adequate for 1 night and the location was convenient, however traffic on the main road is very bad so not as convenient as expected. The staff were friendly and the room was large but had dated decor. The view from the window was largely blocked off. Very limited breakfast, only a few Filipino options to pick from (as well as rice of course) although to be fair what was available was quite nice.
Stayed 1 night in Sep 2017

8/10 Good

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wifi was not as stable as during my previous stays
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Awesome staff!!
Staff is very professional and friendly. The Room was clean but the window looks out to a wall and pipes. Decent value for your money.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water came out so cold shower. Aircon was Old and smelly and breakfast was poor. Hotel staff was nice.
Stayed 2 nights in Jul 2017

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suprisingly Pleasant Stay
We stayed in the hotel because it was near the location where our Summer Party will be. The hotel was able to accommodate our early check-in request. Rooms were spacious and had good lighting. Bedding's were also very comfortable and had a lot of pillows. A very good hotel to stay at in Mandaue City.
Stayed 1 night in Jun 2017