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Holiday Inn Express - New York City Chelsea by IHG

3.0 star property
Hotel with free breakfast, a short walk to Madison Square Garden

Photo gallery for Holiday Inn Express - New York City Chelsea by IHG

Exterior
Exterior
Standard Room, 2 Double Beds (High Floor)
Property amenity
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
The current price is AU$278
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
232 W 29th St, New York, NY, 10001
  • Madison Square Garden
    ‪4 min walk‬
  • Empire State Building
    ‪13 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Jetted Tub (High Floor)

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Jetted Tub (High Floor)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Jetted bath
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Room amenity

Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Room amenity

Standard Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Standard Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 Single Bed

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About the area

New York

Holiday Inn Express - New York City Chelsea by IHG puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Madison Square Garden and Macy's. Highlights at this hotel include free continental breakfast. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a snack bar/deli, coffee/tea in a common area and free use of bicycles. Each morning free breakfast is served. There's also the convenience of self parking. .Within a 15-minute walk of this 3-property class Manhattan hotel, attractions include 5th Avenue and Empire State Building.

What's nearby

  • Madison Square Garden - 4 min walk - 0.4 km
  • Empire State Building - 13 min walk - 1.1 km
  • Times Square - 13 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 3 min drive - 2.4 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • Penn Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 57 min drive

Restaurants

  • ‪Mustang Harry's - ‬2 min walk
  • ‪Molly Wee Pub - ‬3 min walk
  • ‪Walter's Bar - ‬2 min walk
  • ‪New Dynasty - ‬2 min walk
  • ‪Le Pain Quotidien - ‬2 min walk

About this property

Holiday Inn Express - New York City Chelsea by IHG

Hotel with free breakfast, a short walk to Madison Square Garden
Holiday Inn Express - New York City Chelsea by IHG offers its guests a fitness centre and complimentary bicycles. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business centre. A terrace, multilingual staff, and coffee/tea in common area are also featured at Holiday Inn Express - New York City Chelsea by IHG. Parking is available for a fee. A complete renovation of Holiday Inn Express - New York City Chelsea by IHG was completed in March 2024.

This 3-star New York hotel is smoke free.

  • 228 guestrooms or units
  • 15 levels
  • Built in 2005
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
Holiday Inn Express - New York City Chelsea by IHG offers 228 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

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  • Free WiFi
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includes taxes & fees
30 Mar - 31 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 55 per night)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (92 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (92 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 70 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 28.69 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 55.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Madison Garden
Holiday Inn Express Madison Square
Holiday Inn Express Madison Square Garden
Holiday Inn Express Madison Square Garden Hotel
Holiday Inn Express Madison Square Garden Hotel New York
Holiday Inn Express Madison Square Garden New York
Madison Square Garden Holiday Inn Express
Madison Square Holiday Inn Express
Holiday Inn Express New York City Chelsea Hotel
Holiday Inn Express New York City Chelsea
Holiday Inn Express

Frequently asked questions

What is the cancellation policy at Holiday Inn Express - New York City Chelsea by IHG?

Holiday Inn Express - New York City Chelsea by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express - New York City Chelsea by IHG?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express - New York City Chelsea by IHG on 30 Mar 2025 start from AU$232.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express - New York City Chelsea by IHG?

Yep, Holiday Inn Express - New York City Chelsea by IHG has a self car park for USD 55.00 per night.

Are there any beaches close to Holiday Inn Express - New York City Chelsea by IHG?

The closest beach to Holiday Inn Express - New York City Chelsea by IHG is Coney Island Beach (19.7 km).

Does Holiday Inn Express - New York City Chelsea by IHG serve breakfast?

Yep, travelers give top marks to the free continental brekkie here! Available daily from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express - New York City Chelsea by IHG?

No, Holiday Inn Express - New York City Chelsea by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express - New York City Chelsea by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Holiday Inn Express - New York City Chelsea by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 646 out of 1382 reviews
Rating 8 - Good. 424 out of 1382 reviews
Rating 6 - Okay. 171 out of 1382 reviews
Rating 4 - Poor. 63 out of 1382 reviews
Rating 2 - Terrible. 78 out of 1382 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Great value and super convenient to get to all the major sights! Delicious breakfast!
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lakisa

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, shame about the lift
This hotel would have had a four star rating, however, one of its two lifts broke down the day after arriving and still hadn’t been repaired on the day we left, we were there for. 6 days. Staff were friendly and helpful. Great location to be able to navigate our to do list.
Stayed 6 nights in Dec 2024

2/10 Terrible

Michael

Business traveller
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Adora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, cleanliness, comfy bed free bottled water and breakfast! I just wished both elevators were working. 1 elevator only works and can only hold a max of 8, maybe 4-5 with the luggages.
Stayed 1 night in Dec 2024

8/10 Good

JAMES

Business traveller
Liked: Cleanliness, staff & service
Great location near MSG. Room was extremely clean. Only negative is that only one elevator was working and it would “forget” which floors people had pushed so it would go up and down to different (unselected floors) unless you kept reentering the floor #s (which is challenging with several people going to different floors). Great hotel and I’m sure they’ll get the elevator fixed.
Stayed 1 night in Dec 2024

4/10 Poor

Marion

Travelled with family
Liked: Cleanliness, room comfort
Won’t stay there again
Had to stay in a basement room the first night because they ran out of rooms. Nobody would ever pick up phone. Not the best service. Location is great. Rooms were clean.
Stayed 3 nights in Dec 2024

6/10 Okay

Gloria

Stayed 2 nights in Nov 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

JOSEPH, Canton

Stayed 2 nights in Nov 2024

8/10 Good

MAYRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were very disappointed to be given a basement room upon our arrival, after travelling all day from western Canada. We were told we could get a higher floor the next day, but that came with the inconvenience of having to pack up all of our things. Once we were in the 11th floor room however, it smelled very bad of sweat. It was horrible! We also felt cheated out of the complimentary breakfast that was offered on our first morning there. We had to leave the hotel early to get a spot for the Macy’s Parade, so we were unable to benefit from the free breakfast. It would have been nice if the hotel could have offered some “grab n go” breakfasts in a bag for those taking in the parade. We would have then received our complimentary breakfast and we could have started our long day with some food. Also, the elevator was not working properly on our 2nd morning there. I had a severe knee issue, and taking the stairs from the 11th floor was not an option for me. Other than that, the hotel staff was very friendly and helpful. They gladly kept all of our bags for us when we switched rooms and again when we checked out. The complimentary water was also an added bonus!
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Chongyang

Stayed 2 nights in Nov 2024

8/10 Good

Ornella

Liked: Cleanliness, staff & service, amenities
I liked the cleanliness and the cleaning staff! They were amazing. We had many issues with the elevator and the breakfast area had to be left at 10am sharp. The reception staff didn’t explain the facilities and how some things worked in the room. We found out 2 days before leaving that we could get ice from a machine in the ground floor. We had a great experience with the Night Shift reception staff.
Stayed 15 nights in Nov 2024

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a solo traveler so the room size was enough to meet my needs. More than 2 people can be a little tight. 10 minutes walk from Penn Station which is great to travel around the city via subway system.
Stayed 1 night in Nov 2024

10/10 Excellent

Jenna

Stayed 3 nights in Nov 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Penn Station so Uber Shuttle dropoff and pick up for LGA was convenient and short walk to Highline and many areas of interest. Breakfast was more than adequate, rooms comfortable. Our one issue was that one of the mornings there was a large group checking out and we had to wait for a while before we could go down the elevator from the 10th floor.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loves our stay
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Not the best stay but at least breakfast was included & centrally located. Don’t set your expectations too high. Noisy hallway & elevators were finicky.
Stayed 4 nights in Nov 2024

10/10 Excellent

Giovanni

Stayed 3 nights in Nov 2024

10/10 Excellent

LINDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice to stay here for events at MSG.
Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Amenities
Staff was friendly . Good breakfast
Stayed 1 night in Oct 2024