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Russ Hill Hotel

3.0 star property
Hotel in Horley with 24-hour front desk and coffee shop/cafe
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Russ Hill Hotel

Interior
Reception
Staircase
Interior
View from property

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Charlwood, Gatwick, Horley, England, RH6 0EL
  • Gatwick Aviation Museum
    4 min drive
  • Crawley Town Hall
    14 min drive
  • Manor Royal Business Park
    16 min drive
  • London (LGW-Gatwick)
    17 min drive

Room options

View all photos for Twin Room

Twin Room

Twin Room

Highlights

TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Coffee/tea maker
Eco-friendly cleaning supplies
In-room safe
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Shower/bath combination
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Horley

At Russ Hill Hotel you'll be 2.6 km (1.6 mi) from Gatwick Aviation Museum and 4.8 km (3 mi) from Manor Royal Business Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Ruspers Restaurant, is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning English breakfast is served between 7 AM and 9:30 AM. There's also the convenience of airport drop-off service. .In proximity to this Horley hotel you'll find Surrey Hills.

What's nearby

  • Gatwick Aviation Museum - 4 min drive
  • Hawth Theatre - 13 min drive
  • K2 Crawley Leisure Center - 13 min drive
  • Manor Royal Business Park - 16 min drive
  • Tulley's Farm - 19 min drive

Getting around

  • Ifield Station - 9 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪The Surrey Oaks - ‬7 min drive
  • ‪The Plough & Attic Rooms - ‬6 min drive
  • ‪The Flyingpan - ‬12 min drive
  • ‪The Half Moon - ‬3 min drive

About this property

Russ Hill Hotel

Hotel in Horley with 24-hour front desk and coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. The business-friendly Russ Hill Hotel also features a garden, a fireplace in the lobby, and room service (during limited hours). Self parking is free.

This Horley hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Russ Hill Hotel offers 190 accommodations with a safe and coffee/tea makers. This Horley hotel provides wireless Internet access for a surcharge. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 10.50 for adults and GBP 5.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ruspers Restaurant
  • The Garden Lounge Bar

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10.50 for adults and from GBP 5.25 for children
  • Fee for in-room wireless Internet: GBP 7 per 24-hour period (rates may vary)
  • Airport shuttle fee: GBP 9.00 per vehicle (one-way)
  • Airport shuttle fee per child: GBP 4.50 (one-way)
  • Rollaway bed fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard, Barclaycard and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley

Frequently asked questions

What is the cancellation policy at Russ Hill Hotel?

Russ Hill Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Russ Hill Hotel?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Russ Hill Hotel on 17 Nov 2024 start from AU$106.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Russ Hill Hotel?

Yep, Russ Hill Hotel has a free self car park.

Does Russ Hill Hotel serve breakfast?

Yep, English breakfast is offered daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Russ Hill Hotel?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Russ Hill Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Russ Hill Hotel?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Russ Hill Hotel?

No, pets are not allowed.

Russ Hill Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 102 out of 1002 reviews" "
Rating 8 - Good. 236 out of 1002 reviews" "
Rating 6 - Okay. 274 out of 1002 reviews" "
Rating 4 - Poor. 205 out of 1002 reviews" "
Rating 2 - Terrible. 185 out of 1002 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

6.2/10

Amenities

5.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Sergiu

Travelled with family
Good price, but no free WiFi or shuttle to airport
I called the hotel from the airport 5 times in 30 mins, every time phone was either not picked up, or picked up and hanged up right away. When I got at the hotel, the free WiFi advertised on the website, was not free.
Stayed 1 night in Aug 2024

8/10 Good

Eyitope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The highlight of my stay was the amazing 3 course buffet dinner for £12.50. Nice location, lots of comfortable common areas, large beautiful garden, Clean rooms, nice location for Gatwick airport. Negatives were dirty general toilet near the reception and about £10 per day additional for WIFI access in rooms but free WIFI in communal areas.
Stayed 1 night in Aug 2024

8/10 Good

grahame

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good quality accommodation ,But our room had no opening window only a sky light The TV Was inoperative, Tried ever remote button menus etc to no-avail.
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our bedroom could have been a little bit larger
Stayed 1 night in Jul 2024

10/10 Excellent

MOHAMMED

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating even tho we had arrived at 3am as we had a cancelled flight from Manchester so had to drive to Gatwick for an alternative
Stayed 1 night in Jul 2024

8/10 Good

Paula

Travelled with partner
Liked: Staff & service, amenities
The property and facilities were good, with plenty of easy parking. Food & drink reasonably priced. Staff were very friendly. HOWEVER - We had booked a double room and were given a twin, this didn't bother us too much as we were only staying 1 night. The room was hot but we had a fan. My husband fell sleep about 10.15pm and I was sat on the bed with just a towel over me watching tv when I heard a key in the door and a foreign guy (Scandinavian looking) popped his head round the door, saw me sat on the bed with just a towel over me and said 'oowww sorry, sorry, sorry' and swiftly disappeared. We were both tired so propped a chair against the door but didn't really relax until midnight when we knew check-in was over. When we went down to breakfast the next morning they didn't have our room down for breakfast. We explained what had happened during the night and the waiter went off to reception to check we had paid for breakfast and on his return explained there had been a mix-up with the rooms and we had been given the key to the wrong room at check-in. When mentioning it to reception they apologised and were going to make a note to switch our room but we said we were only staying 1 night, it was more of a security issue that 2 keys had been given out to the same room and in a case of a fire they would not have been able to account for everyone safely and our experience could've been a more terrifying experience for an older couple for family with youn children.
Stayed 1 night in Jul 2024

4/10 Poor

Claire

Travelled with family
Disliked: Property conditions & facilities, room comfort
Poor experience
When we checked in it was late 11pm they gave us our room key we went to our room opened the door and there was already a couple in the room who were in bed and very shocked when we opened the door, gave them a fright!! We then had to go back to the reception to ask for another room we were given one it was a hot night the room didn’t have a window!!
Stayed 1 night in Jul 2024

8/10 Good

Mark

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Worth the money. Nice building
Stayed 1 night in Jul 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This property was very hot and because we had to have the windows open it was very noisy too. It was very clean, and staff friendly, breakfast was adequate but I would not purchase it again. It is very tired and could do with redecorating as all a bit drab.
Stayed 1 night in Jul 2024

4/10 Poor

tim

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Terrible
Huge hotel, checked in and got my keys no problem but upon finding my small room, I discovered it had NO windows!!!!! When I spoke with the receptionist no manager available and was informed if I wanted a window should have booked an executive room !!! So said for clarity in this hotel you actually charge extra for a window?? Yes sir !! I am not sure about the legality of the as I am sure you must have a point of escape?? So it is a very expensive Prison Cell
Stayed 1 night in Jul 2024

8/10 Good

Hamish

Stayed 1 night in Jul 2024

10/10 Excellent

robin

Travelled with partner
Disliked: Property conditions & facilities
Old end dated property in need of modernisation But if your on a budget you can’t complain
Stayed 1 night in Jul 2024

6/10 Okay

Greg

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Solid airport stay
Solid airport stay - a bit of a factory approach but all good
Stayed 1 night in Jun 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Tyler

Stayed 1 night in Jul 2024

4/10 Poor

Csaba

Travelled with group
Liked: Cleanliness, staff & service
Staff friendly on the otherhand no free wifi in the rooms
Stayed 1 night in Jul 2024

2/10 Terrible

jacob

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

6/10 Okay

Dawn

Liked: Cleanliness, staff & service
Hotel wasn’t too bad. Bad signal On phone for internet’
Stayed 1 night in Oct 2020

10/10 Excellent

Gary

Stayed 1 night in Mar 2020

4/10 Poor

Geoffrey

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hard pillows and broken TV
Room was OK but mattress has seen better days and we didn't like the large hard pillows. My wife woke up with a stiff neck. Two smaller soft pillows would be better. Also it was impossible to watch TV as the sound and picture were broken due to a bad connection to the aerial.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were friendly, hotel is out the way and run down.
Stayed 1 night in Mar 2020

4/10 Poor

Linda

Liked: Cleanliness
Disliked: Room comfort
One to miss
Good check in but terrible room ! No window bathroom door would not close electric table light had a faulty switch so had to turn off at the wall and not sound proof so aircraft notice was terrible
Stayed 1 night in Mar 2020

6/10 Okay

Beatriz

Disliked: Cleanliness, property conditions & facilities, room comfort
Not
The Roman was very small. Carpets need cleaning.Staff were friendly
Stayed 1 night in Mar 2020