Barceló Marbella

4.0 star property
Hotel with 2 restaurants, near Real Club de Golf Guadalmina
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Marbella

Lobby
Bar (on property)
2 restaurants, lunch, dinner served; Mediterranean cuisine
Premium bedding, minibar, in-room safe, desk
Seasonal outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • All-inclusive
  • Parking available
The price is AU$156
includes taxes & fees
10 Jan - 11 Jan 2025

Explore the area

Map
Camino de Granadillas, s/n, Marbella, Malaga, 29670
  • Real Club de Golf Guadalmina
    15 min walk
  • Tehuelche Grill Argentino
    15 min walk
  • Marbella (QRL-Marbella Bus Station)
    13 min drive
  • Gibraltar (GIB)
    51 min drive

Room options

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Room, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

2x2 Adjoining Family

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Premium bedding
2 bedrooms
Blackout curtains
  • Sleeps 5
  • 1 Queen Bed

Suite (Club Premium)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 66 sq m
  • Sleeps 3
  • 1 Queen Bed

Junior Suite (Family)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

Superior Room, Golf View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

Junior Suite (Club Premium)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

Junior Suite (Family)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Room, Golf View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Room (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • 33.1 sq m
  • Sleeps 3
  • 1 Queen Bed

2x2 Adjoining Family

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 66 sq m
  • Sleeps 6
  • 1 Queen Bed

Club Room (Deluxe Premium)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Room, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

2x2 Adjoining Family

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Premium bedding
2 bedrooms
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the area

Marbella

At Barceló Marbella you'll be within a 20-minute stroll of Real Club de Golf Guadalmina and Atalaya Golf and Country Club. Highlights at this hotel include 2 restaurants, a full-service spa and a gym. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Mediterráneo, serves Mediterranean cuisine. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, gym, Turkish bath/hammam and sauna. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. Buffet breakfast is available daily between 8:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class San Pedro de Alcantara hotel include Church of San Pedro and Basilica Vega Del Mar.

What's nearby

  • Real Club de Golf Guadalmina - 15 min walk
  • Atalaya Golf and Country Club - 19 min walk
  • El Corte Ingles Shopping Center - 8 min drive
  • Puerto Banús Beach - 8 min drive
  • Puerto Banús Marina - 9 min drive

Getting around

  • Málaga (AGP) - 55 min drive

Restaurants

  • ‪Pane & Cioccolato - ‬15 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪El Comercio - ‬3 min drive
  • ‪Atalaya Golf Restaurante - ‬5 min drive
  • ‪Cafeteria Salduba - ‬17 min walk

About this property

Barceló Marbella

Hotel with 2 restaurants, near Real Club de Golf Guadalmina
Some rates at Barceló Marbella are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Barceló Marbella offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A children's pool, a seasonal outdoor pool, and a terrace are also featured at the business-friendly Barceló Marbella. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Marbella hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2004
  • Deli
  • Kid's club (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Barceló Marbella offers 206 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 17 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gastrobar La Santa María
  • Mediterráneo

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 21 2024 to April 11 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 1 October to 13 February:
  • Spa
The property will be renovating from 1 October 2025 to 12 February 2026 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 17 for children
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 90 (one-way), (up to 18 years old)
  • Self-parking fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number H-MA-01704

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 11:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Hotel Marbella
Barcelo Marbella
Marbella Barcelo
Barcelo Marbella Hotel
Barceló Marbella Hotel
Barceló Marbella Hotel
Barceló Marbella Marbella
Barceló Marbella Hotel Marbella

Frequently asked questions

What is the cancellation policy at Barceló Marbella?

Barceló Marbella offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Marbella?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Barceló Marbella on 10 Jan 2025 start from AU$156.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Marbella?

Yep, Barceló Marbella has a self car park for EUR 15 per night. Onsite parking is limited.

Are there any beaches close to Barceló Marbella?

The closest beach to Barceló Marbella is Puerto Banús Beach (5.3 km).

Is there a spa on site at Barceló Marbella?

Yep, there is an onsite spa at Barceló Marbella. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Barceló Marbella have a pool?

Barceló Marbella has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 11:00 AM to 6:00 PM (Seasonal outdoor pool open from May to October). The swimming pool will be unavailable from October 21 2024 to April 11 2025 (dates subject to change).

What luxury perks are available at Barceló Marbella?

Barceló Marbella features a full-service spa, a health club and 2 restaurants.

What makes Barceló Marbella a romantic place to stay?

A hot tub and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Barceló Marbella.

Does Barceló Marbella serve breakfast?

Yeah, buffet brekkie is offered daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Barceló Marbella?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Barceló Marbella?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Marbella?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Barceló Marbella?

No, only service animals are allowed.

Is there a golf course on site at Barceló Marbella?

There is a golf course next to Barceló Marbella.

Barceló Marbella Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 260 out of 598 reviews" "
Rating 8 - Good. 233 out of 598 reviews" "
Rating 6 - Okay. 65 out of 598 reviews" "
Rating 4 - Poor. 21 out of 598 reviews" "
Rating 2 - Terrible. 19 out of 598 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bita

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Kay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property!
We had limited time at this beautiful resort so only have a nights stay to rate. Great breakfast for purchase but was great for us needing to leave early. We were given a handicap room which was wonderful - large space! The only downside was the shower. It is a huge area with odd setup - by the time I had showered and washed hair there was water all in the actual bathroom (there is no edge to accomade a wheelchair) and all the way out to front door and hallway. There has to be a better system. Based on the door sticking this was not the first time it has happened. Parking was easy for those traveling via car.
Stayed 1 night in Sep 2024

10/10 Excellent

Jatin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the place
Stayed 3 nights in Jul 2024

10/10 Excellent

A

Stayed 10 nights in Aug 2024

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spot on
Stayed 3 nights in Jun 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful except the pool attendant who was obsessed that we couldn’t use our towels, and only use pool towels as they had to be all the same! All other staff amazing and the breakfast was fresh and fabulous choice. Room perfect!would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a few days all inclusive at Barceló Marbella. We had a lovely time. Hotel was nice, food in restaurant was good and thankfully it wasn’t a rugby scrum to get the food! Branded spirits served at the bars. A nice pool. Staff were friendly and helpful. A great place to go to relax and enjoy the sun!
Stayed 5 nights in Jul 2024

10/10 Excellent

Hamza

Stayed 6 nights in Jul 2024

10/10 Excellent

Jan Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Very friendly staff and clean hotel. Our daughter has some food allergies and the chiefs did everything they could to find food for her. Thumbs up.
Stayed 3 nights in Jul 2024

10/10 Excellent

Fadlou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is very nice and well worth the price. Pool area is beautiful (kids didn’t want to leave!) with plenty of sun lounges. Food served at the pool-area restaurant is a little below average (stick with the pizzas a burgers), but the food and drink are reasonably prices. Breakfast, however, is great. Delicious fresh juices, fruit, charcuterie, cheeses, eggs, bacon, etc., with seating indoors and outdoors. It’s about a 15-20 minute car ride to downtown Marbella (don’t try to drive and park. If you’re renting a car the parking garage will fit most vehicles without worry. Definitely a place to stay - if we come back to Marbella we will definitely consider returning to Barceló.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Well located and easy to access all nearby hot places, such as Puerto Banus, Marbella and Minalva
Stayed 3 nights in Jul 2024

10/10 Excellent

jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, small but quiet. Great pool. It's away from the beach, but a shirt taxi ride ($10 Euro). Food and drinks were good. Families using the pool, but wasnt crowded or loud. Lovely holiday.
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Limit Your Expectations. Great Staff Though.
The staff were very friendly and accommodating, but the property is dated, and the air conditioning did not work during the two nights of our stay. We didn't explore the property. Our room was a very good size, so was the bathroom, but without functioning AC, it was hard to enjoy.
Stayed 2 nights in Jul 2024

8/10 Good

DARREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to disconnect
Amazing setting for peace and relax
Stayed 1 night in Jun 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Linda

Travelled with family
Liked: Property conditions & facilities, room comfort
Nice stay
Reception staff not friendly. Rooms were not clean hair in sink and Pringle crisp on floor with ants all over it. Bar staff were nice and friendly and food for breakfast was exceptional.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Stayed 2 nights in Jun 2024

2/10 Terrible

Miriam

Stayed 7 nights in Jun 2024

10/10 Excellent

Ander

Stayed 4 nights in Jun 2024

10/10 Excellent

Goke Mack

Stayed 2 nights in Jun 2024

10/10 Excellent

Edmond

Stayed 1 night in May 2024

8/10 Good

mark

Liked: Cleanliness, staff & service, room comfort
Nice hotel - parking space was very convenient- wellness centre was a disappointment- breakfast was excellent- I would stay here again - great location
Stayed 2 nights in May 2024

10/10 Excellent

Aracelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Georgeous Marbella
Beautiful hotel located no more than a10 minutes drive from Puerto Banus.
Stayed 1 night in May 2024

4/10 Poor

Brad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We have stayed at a Barcelo previously and expected the same type of property. To say we were disappointed would be an understatement. I will highlight that the staff was exceptional and did their best. However, it was very apparent that the management has not put any money into this property based upon our room and the amenities. For example, my wife and I asked for a tissue box or tissues, and we were told to use toilet paper. I am not sure if the room was given to us because we booked through Expedia and that other rooms which seem to have been renovated were better. Bottom line was this hotel needs significant improvements to reach 3 star.
Stayed 7 nights in Apr 2024

10/10 Excellent

Kimberly

Stayed 1 night in Apr 2024