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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
Art Deco hotel with 3 restaurants and 2 outdoor pools

Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

2 outdoor pools, pool umbrellas, pool loungers
Reception
Classic Room | Balcony view
Aerial view
3 bars/lounges, rooftop bar, lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Spa
  • 24/7 front desk
The current price is AU$376
includes taxes & fees
10 Apr - 11 Apr

Explore the area

Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • El Corte Ingles Shopping Center
    ‪13 min walk‬
  • Puerto Banús Marina
    ‪13 min walk‬
  • Puerto Banús Beach
    ‪19 min walk‬
  • Málaga (AGP)
    ‪50 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite (Rock)

Suite (Rock)

Suite (Rock)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Suite (Platinum)

Studio Suite (Platinum)

Studio Suite (Platinum)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Suite (Gold)

Studio Suite (Gold)

Studio Suite (Gold)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Studio Suite (Silver)

Studio Suite (Silver)

Studio Suite (Silver)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

About the area

Marbella

At Hard Rock Hotel Marbella – Puerto Banús you'll be within just a 15-minute stroll of popular places like El Corte Ingles Shopping Center and Puerto Banús Marina. Highlights at this Art Deco hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include massages along with access to the sauna. The buffet restaurant, Sessions, is open for breakfast. Sun Society - Adults Only is the hotel's own rooftop bar. Enjoy the gym, pool loungers and lifeguards on site as well as access to yoga classes. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Puerto Banús hotel include Puerto Banús Beach and Marbella Marina.

What's nearby

  • Centro Plaza - 5 min walk - 0.4 km
  • Playas del Duque - 12 min walk - 1.1 km
  • El Corte Ingles Shopping Center - 13 min walk - 1.1 km
  • Puerto Banús Marina - 13 min walk - 1.1 km
  • Puerto Banús Beach - 19 min walk - 1.7 km

Getting around

  • Málaga (AGP) - 50 min drive

Restaurants

  • ‪Ocean Club Marbella - ‬10 min walk
  • ‪Mumtaz - ‬3 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪NAO Pool Club - ‬13 min walk
  • ‪Rosas Cafe - ‬9 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

Art Deco hotel with 3 restaurants and 2 outdoor pools
Hard Rock Hotel Marbella – Puerto Banús offers its guests 2 outdoor swimming pools and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hard Rock Hotel Marbella – Puerto Banús. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hard Rock Hotel Marbella – Puerto Banús was completed in June 2022.

Smoking is allowed in designated areas at this Art Deco Marbella hotel.

  • 383 guestrooms or units
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 1970
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
Hard Rock Hotel Marbella – Puerto Banús offers 383 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)
  • Limited on-site parking

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Lounge Bar
  • Sessions
  • Sun Society - Adults Only
  • Zengo - Asian Cuisine

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Shopping
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The following facilities or services will be unavailable from March 9 2025 to April 2 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from 21 February to 9 April:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 125 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus a one-off EUR 75 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Marbella – Puerto Banús?

Hard Rock Hotel Marbella – Puerto Banús offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Marbella – Puerto Banús?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Marbella – Puerto Banús on 10 Apr 2025 start from AU$376.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Marbella – Puerto Banús?

Yep, Hard Rock Hotel Marbella – Puerto Banús has a self car park for EUR 20 per night. Onsite parking is limited.

Are there any beaches close to Hard Rock Hotel Marbella – Puerto Banús?

Yep, Hard Rock Hotel Marbella – Puerto Banús is a short 19-minute walk from Puerto Banús Beach.

Is there a spa on site at Hard Rock Hotel Marbella – Puerto Banús?

Yep, there is an onsite spa at Hard Rock Hotel Marbella – Puerto Banús. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Hard Rock Hotel Marbella – Puerto Banús have a pool?

Yep, and guests recommend it! Hard Rock Hotel Marbella – Puerto Banús has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. One of the swimming pools will be unavailable from March 9 2025 to April 2 2025 (dates subject to change).

What luxury perks are available at Hard Rock Hotel Marbella – Puerto Banús?

Hard Rock Hotel Marbella – Puerto Banús features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Hard Rock Hotel Marbella – Puerto Banús a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hard Rock Hotel Marbella – Puerto Banús.

Is there a free airport shuttle available at Hard Rock Hotel Marbella – Puerto Banús?

No, Hard Rock Hotel Marbella – Puerto Banús does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel Marbella – Puerto Banús?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at Hard Rock Hotel Marbella – Puerto Banús's 3 restaurants. The dining venue is closed seasonally each year from February 21 until April 9.

What time are check-in & check-out at Hard Rock Hotel Marbella – Puerto Banús?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Marbella – Puerto Banús?

Dogs are welcome at Hard Rock Hotel Marbella – Puerto Banús, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 406 out of 671 reviews
Rating 8 - Good. 151 out of 671 reviews
Rating 6 - Okay. 67 out of 671 reviews
Rating 4 - Poor. 18 out of 671 reviews
Rating 2 - Terrible. 29 out of 671 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2024

6/10 Okay

Kinnari

Liked: Property conditions & facilities, room comfort
Requesting everyday for towels
The staff at the reception and dining area were friendly, the cleaniness of the hotel was imaculate as same with the rooms but the only issue that we encountered every day was with the cleaning room service to ask for towel when they should do a complete check to replace them with all
Stayed 7 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fran, Christian, Andre and Guillermo were unbelievable and fantastic people 😊
Stayed 7 nights in Dec 2024

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location

10/10 Excellent

Shrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Henry

Stayed 4 nights in Dec 2024

10/10 Excellent

Lorraine

Stayed 1 night in Dec 2024

10/10 Excellent

Vilandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Erik

Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

ALEXANDER

Stayed 2 nights in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Daniel

Stayed 3 nights in Nov 2024

10/10 Excellent

Harvinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great place to stay. Would have been good to have been informed that the spa was closed for maintenance
Stayed 3 nights in Nov 2024

10/10 Excellent

Nick

Stayed 1 night in Nov 2024

10/10 Excellent

Reddouane

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathon

Stayed 2 nights in Nov 2024

10/10 Excellent

DANIEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia Excelente hotel muy buena atencion
Stayed 1 night in Nov 2024

8/10 Good

Andrejs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great staff, very welcoming and helpful. Had a very good stay at this hotel. The only issue was the electric car charging. If it doesn’t work for a long time they should remove this option. Otherwise, great hotel with great location and great breakfast buffet
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A impactful, wow factor hotel, with a live band setting up in the lobby as we arrived. Sadly disappointing check-in: slow service, no arrival acknowledgment, no double bed available (despite the hotel clearly not being at capacity and despite having checked in online 2 days earlier). Vouchers offered for a free drink with a spend of €30 in the on-site restaurant when dinner was included in our Half Board rate, the same for an off site restaurant, plus a glass of cava each from the main bar which we saved for departure. Recommended not to use the beach access pathway in the evening - a welcome warning as the subway was intimidating enough in daylight! Hotel was clean & tidy & smelled delightful in the accommodation corridors, although the fishy aroma from dinner on Sunday evening seemed to linger downstairs somewhat into Monday. Disappointed to only see 2 brief live acts during our stay (Saturday night until afternoon) Deluxe bedroom was fine. Nice. Pool view with balcony which would have been a great perk if there had been anything happening around the pool on the stage or terrace or DJ dome. TV was limited - eventually found Film4 in English - HR music channels were not interactive, playlists not always playing smoothly or sync’d with the ‘video’ (single covers to ID track playing). No access to Netflix:Prime:apple - chrome cast didn’t work. Food in main restaurant was generally good, fresh & plentiful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jamal

Stayed 1 night in Oct 2024

10/10 Excellent

Ariel

Stayed 1 night in Oct 2024

10/10 Excellent

Alistair, Warlingham

Stayed 3 nights in Oct 2024