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Vincci Estrella de Mar

5.0 star property
Luxury hotel connected to a shopping centre in Marbella with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vincci Estrella de Mar

4 outdoor pools, pool umbrellas, pool loungers
Lobby sitting area
Interior detail
4 outdoor pools, pool umbrellas, pool loungers
Beach Club Experience Room (Free SPA)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Breakfast available
  • Parking available
  • Spa

Explore the area

Map
Carretera A7 KM:1034A, Urb. Estrella del Mar, Marbella, Malaga, 29604
  • Don Carlos Tennis & Sports Club
    3 min drive
  • El Lido Beach - Pepe
    3 min walk
  • Marbella (QRL-Marbella Bus Station)
    10 min drive
  • Málaga (AGP)
    43 min drive

Room options

View all photos for Superior Room, Frontal Sea View (2 adults and 1 child)

Premium bedding, down duvets, minibar, in-room safe

Superior Room, Frontal Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Sofa bed
Down duvet
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms (4 People)

Premium bedding, down duvets, minibar, in-room safe

Family Room, Connecting Rooms (4 People)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Plasma TV
Sofa bed
Down duvet
Premium bedding
  • 84 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Room (2 adults and 1 child)

Premium bedding, down duvets, minibar, in-room safe

Superior Room (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Sofa bed
Down duvet
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Basic Room

Premium bedding, down duvets, minibar, in-room safe

Basic Room

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Sofa bed
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Garden View (2 Adults + 2 Children)

Premium bedding, down duvets, minibar, in-room safe

Family Room, Garden View (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Sofa bed
Down duvet
Premium bedding
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Sofa bed
Down duvet
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Frontal Sea View (3 adults)

Premium bedding, down duvets, minibar, in-room safe

Superior Room, Frontal Sea View (3 adults)

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Sofa bed
Down duvet
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Frontal Sea View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, Frontal Sea View

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Sofa bed
Down duvet
Premium bedding
Blackout curtains
  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms (3 adults + 1 child)

Premium bedding, down duvets, minibar, in-room safe

Family Room, Connecting Rooms (3 adults + 1 child)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Plasma TV
Sofa bed
Down duvet
Premium bedding
  • 84 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Room, Lateral Sea View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, Lateral Sea View

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Sofa bed
Down duvet
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Beach Club Experience Room (Free SPA)

Balcony

Beach Club Experience Room (Free SPA)

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Sofa bed
Down duvet
Premium bedding
Blackout curtains
  • 42.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room (3 adults)

Premium bedding, down duvets, minibar, in-room safe

Superior Room (3 adults)

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Sofa bed
Down duvet
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Lateral Sea View (2 adults and 1 child)

Premium bedding, down duvets, minibar, in-room safe

Superior Room, Lateral Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Sofa bed
Down duvet
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Lateral Sea View (3 adults)

Premium bedding, down duvets, minibar, in-room safe

Superior Room, Lateral Sea View (3 adults)

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Sofa bed
Down duvet
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room ( Lateral Sea View (2 ad + 2 ch))

Premium bedding, down duvets, minibar, in-room safe

Family Room ( Lateral Sea View (2 ad + 2 ch))

Highlights

Balcony
Air conditioning
Heating
Plasma TV
Sofa bed
Down duvet
Premium bedding
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

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About the area

Marbella

At Vincci Estrella de Mar , you'll be connected to a shopping centre and 4.7 km (2.9 mi) from Santa Clara Golf Course. Highlights at this luxury hotel include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Beach Club can include massages, facials and body treatments along with access to the sauna and hot tub. The restaurant, Baraka Restaurant, serves international cuisine and is open for dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Enjoy the 4 hot tubs, gym and Turkish bath/hammam plus access to bike hire. Plus you'll find free wired Internet in public areas, a free manager's reception and a sauna. Each morning buffet breakfast is served between 7:30 AM and 11 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Marbella hotel include Calahonda Beach and Cabopino Beach.

What's nearby

  • Don Carlos Tennis & Sports Club - 3 min drive
  • Calahonda Beach - 5 min drive
  • Santa Clara Golf Course - 5 min drive
  • Marbella Golf and Country Club - 6 min drive
  • Cabopino Beach - 9 min drive

Getting around

  • Fuengirola Station - 22 min drive
  • Málaga (AGP) - 43 min drive

Restaurants

  • ‪Nikki Beach Marbella - ‬3 min drive
  • ‪Nosso Beach - ‬6 min drive
  • ‪La Plage Casanis - ‬3 min walk
  • ‪Bono Beach - ‬6 min drive
  • ‪DiVino - ‬15 min walk

About this property

Vincci Estrella de Mar

Luxury hotel connected to a shopping centre in Marbella with 3 restaurants
Vincci Estrella de Mar offers its guests a full-service spa, 4 outdoor swimming pools, and 4 hot tubs along with a health club and a sauna. There are 3 restaurants and 4 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A free manager's reception is offered daily. A computer station is on site and wired Internet is free in public spaces.

Spa services, a terrace, and an arcade/games room are also featured at the luxury Vincci Estrella de Mar . Parking is available for a fee.

This 5-star Marbella hotel is smoke free.

  • 137 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 3 bars or lounges
  • 4 coffee shops
  • Conference rooms
  • Built in 2008
  • Manager's reception (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Vincci Estrella de Mar offers 137 accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. 42-inch plasma televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Marbella hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Beach Club has 7 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Parking on site (EUR 11 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: EUR 16.50 to 18.70 per person
  • 3 bars/lounges
  • 3 restaurants
  • 4 coffee shops/cafes
  • A beach bar
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Acequia Restaurant
  • Baraka Restaurant
  • Beach Club

Things to do

  • 4 outdoor pools
  • 4 spa tubs
  • Arcade/game room
  • Beach club
  • Bicycle rentals
  • Bicycle storage
  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 35

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board or Full Board rates on December 25 will receive the Christmas Gala Dinner.
Please note: Access to the beach club is included in the Beach Experience Room rate. The listed Facilities fee is required for Beach Club access for all other room types. Guests must be at least 16 years old to access the Beach Club.
Guests are provided with healthcare coverage by Quirón Salud during their dates of stay at this property.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16.50 to 18.70 per person
  • Self-parking fee: EUR 11 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)
  • A facilities fee includes use of: sauna; spa tub; spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number H/MA/02037

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Seleccion Estrella Del Mar Vincci
Vincci Hotel Marbella
Vincci Seleccion Estrella Del Mar Hotel Marbella
Vincci Selección Estrella Mar
Vincci Selección Estrella Mar Hotel
Vincci Selección Estrella Mar Hotel Marbella
Vincci Selección Estrella Mar Marbella

Frequently asked questions

What is the cancellation policy at Vincci Estrella de Mar ?

Vincci Estrella de Mar offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Vincci Estrella de Mar ?

Yep, Vincci Estrella de Mar has a self car park for EUR 11 per day.

Are there any beaches close to Vincci Estrella de Mar ?

Yep, Vincci Estrella de Mar is a short 3-minute walk from Malaga Province Beaches.

Is there a spa on site at Vincci Estrella de Mar ?

Yep, Beach Club is available for guests. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Vincci Estrella de Mar have a pool?

Vincci Estrella de Mar has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Vincci Estrella de Mar ?

Vincci Estrella de Mar features 4 outdoor pools, 4 hot tubs and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Vincci Estrella de Mar a romantic place to stay?

A hot tub and beachfront dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Vincci Estrella de Mar .

Does Vincci Estrella de Mar serve breakfast?

Yeah, buffet breakfast is on offer daily between 7:30 AM and 11 AM.

Is there a free airport shuttle available at Vincci Estrella de Mar ?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Vincci Estrella de Mar ?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Vincci Estrella de Mar ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Vincci Estrella de Mar ?

No, pets are not allowed.

Vincci Estrella de Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 894 reviews" "
Rating 8 - Good. 275 out of 894 reviews" "
Rating 6 - Okay. 73 out of 894 reviews" "
Rating 4 - Poor. 33 out of 894 reviews" "
Rating 2 - Terrible. 17 out of 894 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
200%
Can’t fault this hotel at all. Service and setting were exceptional. Will definitely be back!
Stayed 3 nights in Oct 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Just had an awesome time- perfect spot to relax
Stayed 5 nights in Oct 2023

4/10 Poor

Norman

Travelled with partner
This is not 5 star. The breakfast is poor (cheap fruit only), the bed really uncomfortable, other than an amazing Italian restaurant 500 yards away, it’s isolated, additional daily cost to use the beach club, a gym smaller than a small, single car garage. Overpriced and poor
Stayed 5 nights in Oct 2023

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were amazing. Always helpful with a smile. Would highly recommend and I hopefully will be returning.
Stayed 4 nights in Sep 2023

10/10 Excellent

STEVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pools and the restaurants. Room was amazing and staff so helpful. Only downside was the on-site gym was sparse and in the basement warm and unpleasant. Not a 5 star hotel gym as they want you to pay to use the one at the Beach spa.
Stayed 3 nights in Sep 2023

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service
For a 5☆ hotel the gym was 2☆ so small and hardly any equipment. Lack of entertainment and things to do . No welcome info in the rom .
Stayed 5 nights in Aug 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing holiday
We loved our stay at the betel . The breakfast was lovely and the staff were so friendly. The pool was also a great spot to relax and it was never too busy
Stayed 7 nights in Aug 2023

6/10 Okay

Margaux

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We just stayed here for our honeymoon and we didn’t get any kind of attention,they asked me to pay 50€ to get a bottle of champagne and chocolate strawberries!! I went to multiple 4/5 stars hotels and the service provided here is definitely not 5 stars,more like 4 stars Also you have to walk to the beach,the hotel is not on the beach and you have to pay 32€ per person to get a lounger even when you paid 500€ a night!!! For what you pay,it’s not worth it We also got charged for coke and chips in the mini bar even if no prices were specified and it was written nowhere… The rooms and outside areas are nice,breakfast is good but nothing crazy We’re really upset about the money we spent because the hotel didn’t reach our expectations If you want to get your money worth it’s not the place to stay
Stayed 5 nights in Aug 2023

10/10 Excellent

Stuart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous hotel, with an amazing restaurant and super friendly staff! Could not recommend enough!
Stayed 5 nights in Jul 2023

10/10 Excellent

Ints

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully comfortable. Welcoming and helpful staff. Family-friendly. It could do with being slightly closer to the beach, but I am being finicky.
Stayed 2 nights in Jul 2023

10/10 Excellent

samir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

6/10 Okay

Sharan

Travelled with partner
Liked: Cleanliness, staff & service
Nice sized rooms and friendly staff otherwise pretty low bracket hotel and not 5 star whatsoever. Negatives: - €28 per person to use the beds at the pool at the hotel beach, which is discounted by a huge €7 versus the public. They give you a "welcome drink" token when you arrive. However, we go the bar and go get the welcome drink - I specifically show him the token and he asks what we would like. After we order the drink and when delivering it he says the welcome drink doesn’t include what we ordered (2 normal cocktails). Bear in mind he tells us this when he's delivering the drinks and not before - so ridiculous. - It’s €10 per person to use the gym. You are charged to use the hotel gym. How absolutely insane. - Room service menu is terrible and they don’t answer on the app. I still have 2 orders pending since the day we arrived. The food overall in the hotel is extremely sub-par and not that of a 5 star hotel. - Had wine at the "wine bar" and they literally had the worst selection of wine at any wine bar I’ve ever seen. The food we had was also overly fried and didn't taste of anything. Positives: - Decent-ish breakfast. - Friendly staff generally - Good housekeeping who clean the room well - Rooms pretty large

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service
Very nice property in terms of pools and landscaping. Excellent breakfast. Good service. Big rooms however furniture a bit old. Gym extremely disappointing considering how big the resort is m, the gym is much smaller than a hotel room!
Stayed 3 nights in Jun 2023

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Jun 2023

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very pleasant atmosphere with lovely friendly helpful staff . Quality breakfast and 3 separate swimming pools . Only criticism would be that gym in hotel is small with fairly old equipment - just about adequate . No mats provided .
Stayed 5 nights in May 2023

10/10 Excellent

Rachana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second stay at Estrella Del Mar and it is a wonderful hotel.
Stayed 4 nights in May 2023

10/10 Excellent

Marcin

Stayed 3 nights in May 2023

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Friendly staff. Great choice of breakfast. Pool areas are really lovely. Loads of free sunbeds
Stayed 2 nights in May 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely much needed holiday
It was fabulous and felt very safe as a solo traveller. I really didn’t think guests should have to pay for the beach club this is not acceptable so therefore didn’t use it and went elsewhere on the beach several Other travellers felt the same Sadly this feels that the hotel don’t value their guests unless you pay surcharges Please re think this policy for a 5 star hotel Staff are fabulous and very friendly Especially the pool bar and reception particularly Eber
Stayed 4 nights in May 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property a short walk from the beach and a beach club if you wish to take advantage of. Staff are attentive and helpful. Multiple pools offering lots of sitting options and one for the wains. Quick drive to Old Town Marbella.
Stayed 3 nights in May 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Read this for an honest opinion
Pools not heated - onsite underground parking is Euros 11 per night - beach club pool not heated (it should be). Spa pool/sauna cost Euros15 for 1.5 hours and sunbathing chairs also charged separately. Cheap toilet paper and bathroom freebies do the job but not luxurious. This is meant to be a 5star hotel isn't it. Adults only pool not enforced kids in it which spoils enjoyment. Breakfast very good, food midday at restaurant OK nothing special. Car parking an issue and you shouldn't have to pay for car park underground. Hotel is cutting corners which spoils the overall enjoyment, in fairness overall good but definitely not fabulous unless this is your first time in a five star hotel and you don't know any better. Couldn't use pools as far too cold (April 14th) and the one pool that should be heated wasnt. It could so easily have been fabulous but they are obviously cutting costs which means all these extra stupid charges which shouldn't be in a 5 star. Note to hotel stop charging hotel guests hot use of beach club facilities and heat the one pool that is meant to be heated!!! Would I stay here again? Probably not and it's 10km from Marbella town centre if that's of interest to anyone reading this. Outside of hotel food quality generally very poor restaurants using frozen prawns etc. (Expensive ones e.g. Tonys at Nikki Beach and LeScalla close to hotel). Find El Barracon tapas bar about 5 minute drive from hotel and the pizza place very close by was also fantastic!
Stayed 3 nights in Apr 2023

6/10 Okay

Alex, Boca Raton

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2023