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Be Live Experience Marrakech Palmeraie - All Inclusive

4.0 star property
All-inclusive Marrakech property in Annakhil with 3 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Be Live Experience Marrakech Palmeraie - All Inclusive

View from room
View from property
In-room safe, desk, soundproofing, free WiFi
Front of property
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • Pool
  • Room service
  • 24/7 front desk
The price is AU$328
includes taxes & fees
21 Jan - 22 Jan 2025

Explore the area

Map
Lot B6, Zone de Zahrat Annakhil, Marrakech, 40000
  • Museum Palmeraie
    3 min drive
  • Be Live Collection Snack Bar
    6 min walk
  • Marrakech Central Station
    22 min drive
  • Marrakech (RAK-Menara)
    27 min drive

Room options

View all photos for Suite (for 1 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Suite (for 1 Adult and 1 Child)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (for 1 Adult and 2 Children)

In-room safe, desk, soundproofing, free WiFi

Suite (for 1 Adult and 2 Children)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Duplex (for 3 adults)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 3 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
Separate bedroom
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Suite (for 2 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Suite (for 2 Adult and 1 Child)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (for 2 Adult and 2 Children)

In-room safe, desk, soundproofing, free WiFi

Suite (for 2 Adult and 2 Children)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (for 3 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Suite (for 3 Adult and 1 Child)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (for 3 Adults)

In-room safe, desk, soundproofing, free WiFi

Suite (for 3 Adults)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Duplex (for 2 Adult and 2 Children)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 2 Adult and 2 Children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Standard Double Room

In-room safe, desk, soundproofing, free WiFi

Standard Double Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Duplex (for 3 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 3 Adult and 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Duplex (for 2 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 2 Adult and 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Superior Room (for 1 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Superior Room (for 1 Adult and 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 29.8 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Room (for 2 Adults and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Superior Room (for 2 Adults and 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, Pool View (1 Adult + 1 Child)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Pool View (1 Adult + 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Satellite channels
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Duplex (for 1 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 1 Adult and 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
Private bathroom
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Standard Double Room, Pool View (1 Adult + 2 Children)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Pool View (1 Adult + 2 Children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Satellite channels
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room Single Use, Pool View (1 Adult)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room Single Use, Pool View (1 Adult)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Satellite channels
  • 31 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Duplex (for 2 adults)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 2 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed - double
Separate bedroom
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Standard Double Room, Pool View (2 Adults + 1 Child)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Pool View (2 Adults + 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Satellite channels
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Triple Room (for 3 adults)

In-room safe, desk, soundproofing, free WiFi

Standard Triple Room (for 3 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, Pool View (2 Adults)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Pool View (2 Adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Satellite channels
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite (for 2 adults)

In-room safe, desk, soundproofing, free WiFi

Suite (for 2 adults)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Mini-fridge
TV
  • 41 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Double Room (for 2 adults)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room (for 2 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Triple Room, Pool View (3 Adults)

In-room safe, desk, soundproofing, free WiFi

Standard Triple Room, Pool View (3 Adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Satellite channels
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Duplex (for 1 Adult and 2 Children)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 1 Adult and 2 Children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
Private bathroom
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Standard Double Room Single Use (for 1 adult)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room Single Use (for 1 adult)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 1
  • 1 Double Bed and 1 Single Sofa Bed

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About the area

Marrakech

An all-inclusive stay in Marrakech awaits you at Be Live Experience Marrakech Palmeraie - All Inclusive. You'll be 10 km (6.2 mi) from Jemaa el-Fnaa. Highlights at this family-friendly property include 3 restaurants, an outdoor swimming pool and free self-parking. .The restaurant, Patio Andalou, serves Moroccan cuisine. The property's own lounge bar is a nice place to enjoy a drink. Enjoy the free kids' club, gym, kids' swimming pool and waterslide. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also limited parking, along with the convenience of an airport shuttle. .In the area of this 4-property class Annakhil property, you'll find Majorelle Garden.

What's nearby

  • Majorelle Garden - 10 min drive
  • Bahia Palace - 10 min drive
  • Le Jardin Secret - 11 min drive
  • Jemaa el-Fnaa - 12 min drive
  • Palmeraie Palace Golf - 13 min drive

Getting around

  • Marrakech Central Station - 22 min drive
  • Marrakech (RAK-Menara) - 27 min drive

Restaurants

  • ‪Station Service Al Baraka - ‬4 min drive
  • ‪Restaurants Hôtel Marmara Madina - ‬5 min drive
  • ‪Tamimt - ‬7 min drive
  • ‪Al Baraka - ‬2 min drive
  • ‪Le Foundouk - ‬9 min drive

About this property

Be Live Experience Marrakech Palmeraie - All Inclusive

All-inclusive Marrakech property in Annakhil with 3 restaurants
Be Live Experience Marrakech Palmeraie - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Be Live Experience Marrakech Palmeraie - All Inclusive offers its guests a kids' pool, an outdoor pool, a waterslide, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Be Live Experience Marrakech Palmeraie - All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star Marrakech property is smoke free.

  • 167 guestrooms or units
  • 2 levels
  • 3 buildings
  • 3 dining venues
  • Built in 2017
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Be Live Experience Marrakech Palmeraie - All Inclusive offers 167 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. Televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Marrakech property provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Patio Andalou
  • SNACK BAR

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 500

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MAD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Be Live Experience Marrakech Palmeraie All Inclusive Hotel
Be Live Experience Palmeraie All Inclusive Hotel
Be Live Experience Marrakech Palmeraie All Inclusive
Be Live Experience Marrakech Palmeraie All Inclusive
Be Live Experience Palmeraie All Inclusive
Be Live Experience Marrakech Palmeraie - All Inclusive Marrakech
Be Live Experience Marrakech Palmeraie All Inclusive
Be Live Experience Marrakech Palmeraie - All Inclusive Marrakech

Frequently asked questions

What is the cancellation policy at Be Live Experience Marrakech Palmeraie - All Inclusive?

Be Live Experience Marrakech Palmeraie - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Be Live Experience Marrakech Palmeraie - All Inclusive?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Be Live Experience Marrakech Palmeraie - All Inclusive on 21 Jan 2025 start from AU$321.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Be Live Experience Marrakech Palmeraie - All Inclusive?

Yep, Be Live Experience Marrakech Palmeraie - All Inclusive has a free self car park. Onsite parking is limited.

Does Be Live Experience Marrakech Palmeraie - All Inclusive have a pool?

Be Live Experience Marrakech Palmeraie - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Be Live Experience Marrakech Palmeraie - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What makes Be Live Experience Marrakech Palmeraie - All Inclusive a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Be Live Experience Marrakech Palmeraie - All Inclusive.

Is Be Live Experience Marrakech Palmeraie - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Be Live Experience Marrakech Palmeraie - All Inclusive is a hit with families.

Is there a free airport shuttle available at Be Live Experience Marrakech Palmeraie - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Be Live Experience Marrakech Palmeraie - All Inclusive?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Be Live Experience Marrakech Palmeraie - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Be Live Experience Marrakech Palmeraie - All Inclusive?

No, only service animals are allowed.

Be Live Experience Marrakech Palmeraie - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 70 out of 159 reviews" "
Rating 8 - Good. 53 out of 159 reviews" "
Rating 6 - Okay. 15 out of 159 reviews" "
Rating 4 - Poor. 10 out of 159 reviews" "
Rating 2 - Terrible. 11 out of 159 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

YEMISI YINKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

2/10 Terrible

Redouane

Stayed 7 nights in Jul 2024

6/10 Okay

Will

Travelled with partner
Liked: Cleanliness, staff & service
Pros: Polite staff, especially Abdul and Omar, good entertainment, free shuttle bus service. Cons: Bathroom smelt of sewage even after they said they had fixed it. Others were experiencing the same. They then admit they didn't know how to fix it! Dining hours are limited. Food is okay but is the same every day. Poor wifi other than in the main building.
Stayed 7 nights in Mar 2024

10/10 Excellent

Shiza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was amazing! Only problem we had were the mosquitos as my little one was covered in mosquito bites. Other than that everything else was perfect! The staff are so friendly and helpful, food and atmosphere were pretty decent too. The hourly shuttle service to the main centre was also a bonus. I would definitely go back again minus the mosquito problem.
Stayed 5 nights in Mar 2024

6/10 Okay

Douaa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Feb 2024

8/10 Good

JAMES

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe and staff really helpful. One issue was that dinning staff were not up to date with nut allergies and especially those that are not common. Really important.
Stayed 5 nights in Feb 2024

10/10 Excellent

Kateri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle to Marrakesh and great food stations all throughout the day not just in main restaurant times
Stayed 3 nights in Feb 2024

8/10 Good

Wijaya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Really good value for money. Good food and good rooms. Lot of activities to do at the hotel. Animation team is always smiling and chatty. Food choices were good too. Check in and check out needs to be improved- understaffed and too much forms to fill. Internet connection to the room was very poor - complained few times but no one attended. Nice vibe to the hotel. Highly recommend.
Stayed 4 nights in Jan 2024

10/10 Excellent

Rumbi

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the pride of the hotel. Highly professional, welcoming and impeccable customer service. Hasna is an asset to the team. The cuisine is 5*. For an all inclusive setup, the quality of the food and drinks for all meals are impressive, commend the Chefs greatly. Free transfers to town, sister hotel. Housekeeping coming early everyday, well done. Perhaps teas and coffee in the room/kettle would be an added touch. However, we highly recommend this property and good entertainment for children and adults in the evenings.
Stayed 6 nights in Dec 2023

4/10 Poor

Anthony

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel states its all inclusive but you get no water or anything in your room, you have to beg for towels for your room, everything at the hotel stops at 7pm so there is no nightly entertainment. If your first language is English then it will be hard to read what the food is..the dinning is very limited they have one restaurant that gets booked up so fast you are forced to eat at the buffet, there are flys everywhere in the food area, flys in the food and all over the eating areas. Our room had a terrible sewage smell we called the front desk they sent some one up to fix the issue and the smell came back and was on the second floor. For the price you pay you would think all inclusive means at least having water in your room not having to go to the bar to get bottles. The staff was helpful and friendly but the hotel it self was bad.
Stayed 4 nights in Aug 2023

8/10 Good

Hajar el

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked a suite and it was very spacious and clean and also the bed is very comfortable. The only negative point about the hotel is the buffet. The food options are very limited and the quality is not really good. During the 4 days i spent you find the same food selection
Stayed 4 nights in Aug 2023

10/10 Excellent

Marietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were respectful and very helpful. There was an activity planned for every day. The food was really good. Absolutely try the mint tea. Very clean and go exploring the property - they have some really quiet and secluded spots. Definitely highly recommended.
Stayed 5 nights in Jul 2023

2/10 Terrible

Ashley

Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 4 nights in Apr 2023

10/10 Excellent

Murdina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this resort are the friendliest and most helpful People, absolutely fantastic everywhere around the resort. Really felt welcomed. Only negative is that I didn’t feel Well the last couple Of days and there was no where in the hotel or around the area to get painkillers! I had to go and see the nurse to explain the symptoms in order to get any painkillers but other than that - an excellent stay with amazing staff
Stayed 7 nights in Feb 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Lovely hotel- nice food but we only had a very short stay. Clean, spacious rooms with warm showers. Staff very friendly and accommodating for our young baby. Only small negative - Children’s pool not warm for this time of year but other than that we had a lovely stay!
Stayed 1 night in Feb 2023

8/10 Good

MR MOHAMMED Z

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

6/10 Okay

Sabin, New Milford

Stayed 5 nights in Nov 2022

4/10 Poor

Ricardo

Stayed 5 nights in Oct 2022

2/10 Terrible

Yulia

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Service is 0. Our room was not ready for 3 pax. Need to beg them to bring till 01 am. So far from 4 stars !!
Stayed 2 nights in Oct 2022

10/10 Excellent

Joynul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service friendly staff ❤️ We going again soon ❤️
Stayed 7 nights in Aug 2022

10/10 Excellent

Damion, Lawnside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly atmosphere
Stayed 6 nights in Jul 2022

10/10 Excellent

Sami

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
On a sejourné en famille, tout etait super sympo. Petit bémol, y avait les mouches lartout même au restaurant.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Great hotel...location is not great as it is far away from any shops etc, saying that there is a shuttle to jemma al fina. Its a very laid back hotel, reception staff were kind enough to upgrade us to pool view. Animation and entertainment is limited but staff are polite.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and facilities are in a good condition. It is family Friendly. Staff are very attentive. Good cuisine as well.
Stayed 5 nights in Jan 2020