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Eden Andalou Aquapark & Spa

4.0 star property
All-inclusive hotel with 2 restaurants and 3 outdoor pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Eden Andalou Aquapark & Spa

Indoor pool, 3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas
Front of property - evening/night
1 bedroom, minibar, in-room safe, desk
2 bars/lounges, poolside bar
2 bars/lounges, poolside bar

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • All-inclusive
    All-inclusive
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool

Explore the area

Map
Km 4, Route d'Amezmiz, Tameslouht, 40000
  • Eden Aquapark
    3 min walk
  • Domaine Royal Palm Marrakech Royal Palm Golf And Country Club
    6 min drive
  • Noria Golf Club
    6 min drive
  • Marrakech (RAK-Menara)
    15 min drive

Room options

View all photos for Grand Room, 1 Double Bed, Resort View

Grand Room, 1 Double Bed, Resort View | Living room

Grand Room, 1 Double Bed, Resort View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Bidet
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Terrace, Poolside

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Terrace, Poolside

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Bidet
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Suite, 1 Queen Bed with Sofa bed

Classic Suite, 1 Queen Bed with Sofa bed

Classic Suite, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Bidet
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed, Poolside

1 bedroom, minibar, in-room safe, desk

Family Room, 1 Double Bed, Poolside

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Bidet
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Garden View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Garden View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Bidet
  • Sleeps 4
  • 1 Double Bed

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About the area

Tameslouht

An all-inclusive stay in Tameslouht awaits you at Eden Andalou Aquapark & Spa. You'll be 4.5 km (2.8 mi) from Noria Golf Club and 6.4 km (4 mi) from Samanah Golf Club. Highlights at this family-friendly hotel include 2 restaurants, 3 outdoor swimming pools and a free water park. .A day of pampering can include massages and detox wraps along with hydrotherapy and reflexology. The buffet restaurant, Atlas, serves international cuisine and is open for breakfast, lunch and dinner. Jazz Bar is the hotel's own bar. Enjoy the indoor swimming pool, free kids' club, gym and lazy river. Business travelers can take advantage of 5 meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Places within a 15-minute drive of this 4-property class Tameslouht hotel include Assoufid Golf Club and Jemaa el-Fnaa.

What's nearby

  • Oasiria Water Park - 6 min drive
  • Noria Golf Club - 6 min drive
  • Jemaa el-Fnaa - 12 min drive
  • Menara Gardens - 12 min drive
  • Samanah Golf Club - 20 min drive

Getting around

  • Marrakech Central Station - 19 min drive
  • Marrakech (RAK-Menara) - 15 min drive

Restaurants

  • ‪Bladna - ‬13 min drive
  • ‪Mazar - ‬12 min drive
  • ‪café la perle rouge - ‬11 min drive
  • ‪Bo Zin - ‬12 min drive
  • ‪Boucherie Hammoud - ‬4 min drive

About this property

Eden Andalou Aquapark & Spa

All-inclusive hotel with 2 restaurants and 3 outdoor pools
Eden Andalou Aquapark & Spa is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Eden Andalou Aquapark & Spa offers its guests a complimentary water park, 3 outdoor swimming pools, a lazy river, and a waterslide. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and 5 meeting rooms. An indoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Eden Andalou Aquapark & Spa. An area shuttle within 9 km and A free shuttle from the airport to the hotel (available 24 hours) are free. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tameslouht hotel.

  • 253 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2008
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Eden Andalou Aquapark & Spa offers 253 accommodations with minibars and a safe. This accommodation offers separate sitting areas. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle on request
  • Free area shuttle up to 9 km
  • Area shuttle
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Atlas
  • Bar Mimosa
  • Jazz Bar
  • Le Fès

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Free water park access
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 6 buildings
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • No plastic coffee stirrers
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Late check-out fee: MAD 80
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests with Half Board plans must book meals in advance.

Access methods

Staffed front desk

Pets

  • Pets: MAD 500 per accommodation, per stay, plus a one-time cleaning fee of MAD 500
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MAD 500 per stay
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 160
  • New Year's Eve (31 December) Gala Dinner per child: MAD 80 (up to 11 years old)
  • A tax is imposed by the city: MAD 39.6 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MAD 500 per accommodation, per stay plus a one-off MAD 500 cleaning fee
  • Late check-out fee: MAD 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Eden Andalou
Eden Andalou All Inclusive
Eden Andalou Aquapark Hotel Tameslouht
Eden Andalou Aquapark All Inclusive
Eden Andalou Aquapark All Inclusive Hotel
Eden Andalou Aquapark All Inclusive Hotel Marrakech
Eden Andalou Aquapark All Inclusive Marrakech
Eden Andalou Hotel Marrakech
Eden Andalou Marrakech
Eden Andalou Spa And Resort
Eden Andalou Aquapark Hotel Marrakech
Eden Andalou Aquapark Tameslouht
Eden Andalou Aquapark Marrakech
Eden alou Aquapark Tameslouht

Frequently asked questions

What is the cancellation policy at Eden Andalou Aquapark & Spa?

Eden Andalou Aquapark & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eden Andalou Aquapark & Spa?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Eden Andalou Aquapark & Spa on 18 Nov 2024 start from AU$264.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eden Andalou Aquapark & Spa?

Yep, Eden Andalou Aquapark & Spa has a free self car park and free extended parking.

Is there a spa on site at Eden Andalou Aquapark & Spa?

There's no onsite spa, but this property does offer services like detox wraps and body wraps.

Does Eden Andalou Aquapark & Spa have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 6:00 PM.

Does Eden Andalou Aquapark & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Eden Andalou Aquapark & Spa?

Eden Andalou Aquapark & Spa features 3 outdoor pools, a Turkish bath and an indoor pool.

Is Eden Andalou Aquapark & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Eden Andalou Aquapark & Spa is a hit with families.

Does Eden Andalou Aquapark & Spa serve breakfast?

You bet, free buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Eden Andalou Aquapark & Spa?

Yep, there's a free shuttle from the airport to the hotel that runs 24 hours a day on request.

Is there a bar or restaurant at Eden Andalou Aquapark & Spa?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Eden Andalou Aquapark & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Eden Andalou Aquapark & Spa?

There is a golf course next to Eden Andalou Aquapark & Spa.

Eden Andalou Aquapark & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 82 out of 166 reviews" "
Rating 8 - Good. 40 out of 166 reviews" "
Rating 6 - Okay. 16 out of 166 reviews" "
Rating 4 - Poor. 10 out of 166 reviews" "
Rating 2 - Terrible. 18 out of 166 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. For family with 3 kids this was great for us as all we did was eat, sleep, swim, have fun and not have to leave the property. Swimming pools were great. Food was great. Staff were great! Will come back for sure
Stayed 2 nights in Aug 2024

10/10 Excellent

abderrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Kimberly

Liked: Amenities
Beautiful place! Every single employee was so kind!!! We had a great time. Perfect for families and kids. And we loved the food every day!!!
Stayed 7 nights in Jul 2024

10/10 Excellent

Mohamed

Stayed 3 nights in Jul 2024

10/10 Excellent

Samiha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice looking, a little small for a resort but very good service. We qualified to dine at the fancy restaurant Al Fez as we stayed for more than 3 nights, however the staff had forgotten to tell us this was closed on weekends. Therefore we were not able to adjust our schedules to dine there. Otherwise all staff were friendly, cleanliness was great, and food also tasted great. Would recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Billy

Stayed 4 nights in Jul 2024

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Family Resort
Apart from the staff at the reception desk who were very dismissive and rude whenever we approached them and always seemed to have a “cant be bothered, just go away” attitude, our stay was very good. we had a big spacious room for a family of 4. Pools were great, aquapark was fun and all inclusive food selection was also great - always something to eat and big variety of choice. Special shoutout to the animation team (Brownie, Smiley, Bruno and the others) their energy was amazing! In the restaurant also Yasmine the omelette chef and Asiya at breakfast were always smiling and greeting me and my family. Idrees and Younus and pretty much all of the waitering team were always on hand to get anything we needed and made sure we were looked after on every visit. Overall would definitely reccomend, just dont expect any help from the reception staff as they were terrible.
Stayed 7 nights in Jul 2024

6/10 Okay

Youssef

Disliked: Staff & service, property conditions & facilities
The quality of food and service was lacking during the first several days of the stay. I understood that the majority of hotel staff was on Eid holidays and so we felt it during the stay. The last two days were OK though it was too little too late.
Stayed 6 nights in Jun 2024

10/10 Excellent

Rehan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this resort, it has everything a family needs and the water park will keep the kids busy all day. The food is also very nice and the team is amazing. Ayoub and Lamia from reception team are very good speak nice english. Overall highly recommend 👌
Stayed 6 nights in Jul 2024

8/10 Good

Rachid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff are really nice ,the foods amazing ,it's many activities for the kids .
Stayed 3 nights in Jul 2024

4/10 Poor

Angela

Stayed 5 nights in Jul 2024

10/10 Excellent

abde

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The stuff was very professional,the waitresses were very professional especially a guy name was matishe ( Ismail) morning shift.I will come again my family was very happy the kids had a great time.
Stayed 3 nights in Jul 2024

2/10 Terrible

Adam

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

2/10 Terrible

HAFID

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
I previously stayed here couples years ago. Noticed deterioration in all aspects. Some of the personal were very nice others were rude and clueless including management....
Stayed 4 nights in Jun 2024

6/10 Okay

hind A M

Travelled with family
Review
Overall it was ok but comparing to other properties it wasn't outstanding. There are things that could be improved : -We always had to ask for towels because staff didn't automatically replace them. -Tea and coffee in the rooms likewise wasn't replaced without asking. -There were flies constantly landing on the food in the restaurant, which was quite disgusting. There wasn't enough variety of desserts for children. Ice cream was an extra cost, around €4 for a small ice cream 🤔 Hotel admin was very unhelpful when we attempted to change our reservation because of a flight cancellation by the airline.
Stayed 7 nights in May 2024

4/10 Poor

Hind

Travelled with family
Disliked: Cleanliness
Overall it was ok but comparing to other properties it wasn't outstanding. There are things that could be improved : -We always had to ask for towels because staff didn't automatically replace them. -Tea and coffee in the rooms likewise wasn't replaced without asking. -There were flies constantly landing on the food in the restaurant, which was quite disgusting. There wasn't enough variety of desserts for children. Ice cream was an extra cost, around €4 for a small ice cream 🤔 Hotel admin was very unhelpful when we attempted to change our reservation because of a flight cancellation by the airline.
Stayed 7 nights in May 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Sanaa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
All the staff were very helpful but unfortunately the hotel wasn’t 5star not even 4star the food was good it wasn’t at the standard of the real Moroccan food I’m saying that because I’m Moroccan and I know what I’m talking about. The drinks was very limited we had to pay extra for an other drinks which normally supposed to be all inclusive but been surprised when we arrived at the hotel. Really it should be a 3 star hotel
Stayed 3 nights in May 2024

10/10 Excellent

sadaf

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 6 nights in May 2024

6/10 Okay

Hubert

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

sarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Rodrigo, Bellevue

Travelled with family and small children
It's what you'd expect from an all inclusive. Sugary flavoured syrup drinks and repetitive food. I wish they had more activities and things to do for kids when the pools are closed. The kids really enjoyed the adjacent water park. No lines. But it's pretty basic.
Stayed 4 nights in Apr 2024

8/10 Good

Martyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice location to explore
Overall great holiday for a mix of family time and exploring Marrakesh. The hotel was clean and had plenty to offer with great friendly staff. The tour office in the hotel offers plenty of options to explore the area either with a driver or a driver and guide so can adjust to your requirements. As a family we really enjoyed the food on offer which was a mix of traditional local dishes and other stuff like fresh pizza/pasta. Few points to note, the free airport transfer is pickup only, you have to pay for the return trip (about £20). To arrange the pickup I had to call the hotel to get an email address off them which cost me £12 as they did not supply on booking or answer the hotels.com message. The gym only opens at strange times ie from 10 in the morning so cannot use before breakfast or later in the day. There is no ice cream as part of all inclusive if your kids are expecting it. And to buy they are £5 each. Free shuttle to/from Marrakesh runs until about 8pm so if you go at night you have to make your own way back which is easy via taxi for about £20.
Stayed 7 nights in Mar 2024

8/10 Good

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good facilities and things to do for our children. Friendly staff, I would definitely recommend Eden
Stayed 5 nights in Mar 2024

10/10 Excellent

Iara

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 6 nights in Mar 2024