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Novotel Marrakech Hivernage

4.0 star property
Family-friendly hotel with fitness centre and 24-hour front desk

Photo gallery for Novotel Marrakech Hivernage

Front of property
Lunch and dinner served
Premium bedding, in-room safe, desk, soundproofing
Terrace/patio
Outdoor pool, pool umbrellas

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
The current price is AU$223
includes taxes & fees
25 Mar - 26 Mar

Explore the area

Map
Rue Haroun Errachid, Quartier De L Hivernage, Marrakech, 40000
  • Menara Mall
    ‪12 min walk‬
  • Jemaa el-Fnaa
    ‪19 min walk‬
  • Majorelle Garden
    ‪3 min drive‬
  • Marrakech (RAK-Menara)
    ‪8 min drive‬

Room options

View all photos for Superior Twin Room, Multiple Beds

Superior Twin Room, Multiple Beds

Superior Twin Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed - double
Premium bedding
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed - double
Premium bedding
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 Double Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
HDTV
Sofa bed - double
Premium bedding
Eco-friendly toiletries
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed - double
Premium bedding
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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4.3 out of 5, Excellent, (60)
The price is AU$220
for 1 room
includes taxes & fees
24 Mar - 25 Mar
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About the area

Marrakech

A family-friendly stay in Marrakech awaits you at Novotel Marrakech Hivernage. Within a 20-minute stroll, you'll find popular places like Jemaa el-Fnaa and Avenue Mohamed VI. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The brasserie, Bazz'art, is open for lunch and dinner. Comptoir Nomade is the hotel's own bar. Enjoy the gym and kids' swimming pool. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 11 AM. .Attractions within a 30-minute walk of this 4-property class Hivernage hotel include Marrakech Plaza and Le Jardin Secret.

What's nearby

  • Menara Mall - 12 min walk - 1.1 km
  • Koutoubia Mosque - 12 min walk - 1.1 km
  • Jemaa el-Fnaa - 19 min walk - 1.7 km
  • Majorelle Garden - 3 min drive - 2.6 km
  • Marrakech Museum - 6 min drive - 4.2 km

Getting around

  • Marrakech Central Station - 6 min drive
  • Marrakech (RAK-Menara) - 8 min drive

Restaurants

  • ‪Casino de Marrakech - ‬3 min walk
  • ‪Cappuccino - Morocco - ‬5 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬4 min walk
  • ‪Café Extrablatt - ‬2 min walk
  • ‪Palais Jad Mahal - ‬3 min walk

About this property

Novotel Marrakech Hivernage

Family-friendly hotel with fitness centre and 24-hour front desk
Novotel Marrakech Hivernage offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. A terrace, an arcade/games room, and a garden are also featured at the family-friendly Novotel Marrakech Hivernage.

This 4-star Marrakech hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Marrakech Hivernage offers 112 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: MAD 120 for adults and MAD 60 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bazz'art
  • Comptoir Nomade

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MAD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MAD 150.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 120 for adults and from MAD 60 for children
  • Late check-out fee: MAD 500 (subject to availability)
  • Rollaway bed fee: MAD 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Suite Novotel Hotel Marrakech
Suite Novotel Marrakech
Suite Novotel Marrakech Hotel Marrakech
Novotel Suites Marrakech Hotel
Novotel Suites Marrakech
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage Marrakech
Novotel Marrakech Hivernage Hotel Marrakech

Frequently asked questions

What is the cancellation policy at Novotel Marrakech Hivernage?

Novotel Marrakech Hivernage offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Marrakech Hivernage?

As of 10 Mar 2025, prices found for a 1-night stay for 2 adults at Novotel Marrakech Hivernage on 25 Mar 2025 start from AU$217.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Novotel Marrakech Hivernage?

No, there is no spa at this property. Les Bains de Marrakech is a short 19-minute walk away.

Does Novotel Marrakech Hivernage have a pool?

Novotel Marrakech Hivernage has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Novotel Marrakech Hivernage a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Novotel Marrakech Hivernage.

Is Novotel Marrakech Hivernage family-friendly?

You bet! With amenities such as a children's pool, babysitting services and an arcade, it's no surprise that Novotel Marrakech Hivernage is a hit with families.

Does Novotel Marrakech Hivernage serve breakfast?

You bet, buffet breakfast is served daily from 7:30 AM to 11 AM.

Is there a free airport shuttle available at Novotel Marrakech Hivernage?

No, Novotel Marrakech Hivernage does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Marrakech Hivernage?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Novotel Marrakech Hivernage?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Marrakech Hivernage?

No, pets are not allowed.

Novotel Marrakech Hivernage Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 225 out of 1003 reviews
Rating 8 - Good. 382 out of 1003 reviews
Rating 6 - Okay. 240 out of 1003 reviews
Rating 4 - Poor. 102 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They had zero air conditioning even though it was really hot. We had to sleep with the windows and doors open and it was really noisy outside!
Stayed 6 nights in Nov 2024

6/10 Okay

ALBA CATALINA MORALES

Disliked: Amenities, property conditions & facilities
Despite Fitness center being listed in the hotel services, there is no such. There is a room with no equipment.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the restaurant were outstanding!
Stayed 14 nights in Oct 2024

6/10 Okay

ALBA CATALINA MORALES

Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service
The staff at the hotel were all excellent and helpful, from the reception to the restaurant, poolside and the cleaning crew. I would say the decor is a bit tired, there needs to be more staff on reception at check in time as there only ever seems to be one. I had to queue for 30 mins which after a long and delayed journey was not a great experience. Also there was a planned power outage one day of the stay, it appears there were signs up mentioning this however they were in French which I don’t speak. It would have been helpful to have been notified in another way so we could have planned around it.
Stayed 3 nights in Oct 2024

6/10 Okay

Keith

Travelled with family
Liked: Staff & service, room comfort
Stayed 5 nights in Oct 2024

4/10 Poor

Fawaz

Liked: Cleanliness, staff & service
Hotel office is getting renovated
Stayed 1 night in Oct 2024

4/10 Poor

Atalokhia

Travelled with group
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable and relaxing stay in Marrakesh.
The hotel was very well located in the city and was within reasonable walking distance of all the locations I wanted to visit in the city. It was also 10 minutes from the airport and Gare de Marrakesh train station. The hotel was very nice and the room accommodated was lovely, comfortable and spacious. The breakfasts provided by the hotel were lovely with a wide variety of options. All of the staff I encountered were very friendly and helpful. The room was cleaned very day and 2 bottles of water provided each day along with coffee, tea and toiletries. The hotel has a very small gym (cardio equipment) and a large relaxing pool area. If I was returning to Marrakesh I would stay at the hotel again. Thank you.
Stayed 3 nights in Sep 2024

10/10 Excellent

GIORIBE

Stayed 1 night in Sep 2024

8/10 Good

Yvonne

Stayed 1 night in Aug 2024

2/10 Terrible

khaled

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t recommend this hotel. This is really overvalued and the staff is terrible.
Stayed 2 nights in Aug 2024

8/10 Good

Nzuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really nice place. I will recommend this friendly place for anyone going to Marrakech. Very helpful welcome staff
Stayed 7 nights in Aug 2024

10/10 Excellent

Kamlesh

Stayed 3 nights in Jun 2024

10/10 Excellent

Kamlesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Leonie

Disliked: Staff & service, property conditions & facilities, room comfort
Not a great stay, hotel needs a refresh
Our room was dated and tired. The shower leaked all over the floor with every use and the room smelt the whole time we were there - really fishy, which we think was glue. Everything in the room has been repaired and not well! The bed was very hard. The robes were old, faded and worn out, as were the towels. The TV was good! The pool area was nice and the breakfast was good. But the worst thing was the staff, they were all rude and unfriendly and very unhelpful. They were also really slow, the reception staff were the worst. Just made us feel unwelcome
Stayed 3 nights in Apr 2024

8/10 Good

yahya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Apr 2024

10/10 Excellent

richard

Stayed 2 nights in Mar 2024

4/10 Poor

Dr. Mohammed, Riyadh

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
There is no parking, only 10 spaces available, reception staff are not helpful, restaurant staff are good, breakfast is not good and not up to Novotel standard, there is no privacy in using the bathrooms, there are no tables next to the beds, towels are old and worn out, and the beds are old and uncomfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Abdouzakou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment
Stayed 3 nights in Feb 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great

8/10 Good

Adil Yusuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Good facilities. Recommended.
Stayed 7 nights in Dec 2023

10/10 Excellent

Jaiprakash

Stayed 1 night in Dec 2023

8/10 Good

Rajeswara

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location in Hivernage is very good with easy access to both the Medina and Gueliz. The room was clean and spacious and the service excellent, the team made me feel super welcome from the security at the entrance to the front desk, the bar and the restaurant.
Stayed 3 nights in Nov 2023