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Palm Appart Club Marrakech

4.0 star property
Family-friendly Marrakech hotel in Mechouar-Kasbah with free valet parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Palm Appart Club Marrakech

Outdoor pool
Terrace/patio
Senior Apartment, 2 Bedrooms
International cuisine
Interior

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Avenue du 7ème Art, Marrakech, 40000
  • Cinema Megarama
    10 min walk
  • Agdal Gardens
    11 min walk
  • Avenue Mohamed VI
    13 min walk
  • Marrakech (RAK-Menara)
    13 min drive

Room options

View all photos for Senior Apartment, 2 Bedrooms

Senior Apartment, 2 Bedrooms

Senior Apartment, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
LCD TV
Blackout curtains
Sofa bed - double
2 bedrooms
  • 63 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Junior Apartment, 1 Bedroom

Junior Apartment, 1 Bedroom

Junior Apartment, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • 49.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the area

Marrakech

A family-friendly stay in Marrakech awaits you at Palm Appart Club Marrakech. Within steps you'll find Al Mazar Mall and Avenue Mohamed VI within a 15-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .A pampering day can include deep-tissue massages and hot stone massages. The buffet restaurant, palm plaza hotel, serves international cuisine and is open for breakfast. Enjoy the free kids' club, outdoor tennis court and kids' swimming pool as well as access to a playground. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. .Attractions within a 10-minute drive of this 4-property class Mechouar-Kasbah hotel include Jemaa el-Fnaa and Menara Mall.

What's nearby

  • Agdal Gardens - 11 min walk
  • Avenue Mohamed VI - 13 min walk
  • Menara Mall - 5 min drive
  • Jemaa el-Fnaa - 6 min drive
  • Bahia Palace - 6 min drive

Getting around

  • Marrakech Central Station - 14 min drive
  • Marrakech (RAK-Menara) - 13 min drive

Restaurants

  • ‪Bo Zin - ‬4 min drive
  • ‪café almasraf - ‬6 min drive
  • ‪Zeitoun Café - ‬4 min drive
  • ‪Nouba - ‬3 min drive
  • ‪Myah Bay - ‬6 min drive

About this property

Palm Appart Club Marrakech

Family-friendly Marrakech hotel in Mechouar-Kasbah with free valet parking
There's a restaurant on site. WiFi is free in public spaces. Palm Appart Club Marrakech offers its guests a kids' pool, an outdoor tennis court, and an outdoor pool. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Palm Appart Club Marrakech. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Marrakech hotel.

  • 107 guestrooms or units
  • Kid's club (free)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Palm Appart Club Marrakech offers 107 accommodations with a safe and blackout curtains. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.

Languages

Arabic, English, French, German, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 15 for adults and EUR 7 for children
  • A restaurant

Restaurants on site

  • palm plaza hotel

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
For more details, please contact the property using the information on the booking confirmation
This property's breakfast is served at the adjacent Palm Plaza Marrakech Hotel and Spa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palm Appart Club Marrakech

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palm Appart Club Marrakech Aparthotel
Palm Appart Club Aparthotel
Palm Appart Club Marrakech
Palm Appart Club
Palm Appart Club Marrakech Hotel
Palm Appart Club Marrakech Marrakech
Palm Appart Club Marrakech Hotel Marrakech

Frequently asked questions

Is parking available at Palm Appart Club Marrakech?

Yep, Palm Appart Club Marrakech has a free self car park and free valet parking.

Is there a spa on site at Palm Appart Club Marrakech?

There's no onsite spa, but this property does offer services like hot stone massages.

Does Palm Appart Club Marrakech have a pool?

Palm Appart Club Marrakech has an outdoor pool and a kids' pool.

Is Palm Appart Club Marrakech family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Palm Appart Club Marrakech is a hit with families.

Does Palm Appart Club Marrakech serve breakfast?

Sure does, buffet breakfast is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Palm Appart Club Marrakech?

No, Palm Appart Club Marrakech does not offer an airport shuttle service.

Is there a bar or restaurant at Palm Appart Club Marrakech?

Yep, you can grab a meal at Palm Appart Club Marrakech's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Palm Appart Club Marrakech?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Palm Appart Club Marrakech?

No, pets and service animals are not allowed.

Palm Appart Club Marrakech Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 32 out of 145 reviews" "
Rating 8 - Good. 55 out of 145 reviews" "
Rating 6 - Okay. 27 out of 145 reviews" "
Rating 4 - Poor. 11 out of 145 reviews" "
Rating 2 - Terrible. 20 out of 145 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Neil

10/10 Excellent

fadwa

Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 5 nights in Oct 2018

8/10 Good

Ali

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2018

10/10 Excellent

Riaz, Weston Super Mare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ideal aparthotel for a family
This has been the best aparthotel for us. The apartment was spacious and ideally located, with a shopping mall just across the road where you could get all groceries from the superstore and also has Burger King, Pizza Hut, Dominos. The hotel staff was amazing, and contrary to other reviews we had no issues with check in. My only gripe is lack of a microwave and toaster in the kitchen; the latter are really essential in a kitchen.
Stayed 7 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff people are so rude. The Rooms Are so dirty, No towels, no soap, no shampoo. They turn off the lights on the hall ways at nigh and you won't even see where you step in. I found a dirty diaper in the room. When I asked for towels they were so rude and it took them 4 hours to bring them to me to the room. The kitchen was not well equipped! Anyway! I won't recommend this place to anyone.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palm Appart
Nice Apartment, some rooms are not so accommodating to charge anything as ther are no sockets , unless you unplug the Tv. I will say the staffs makes the experience great. Lovely receptionist especially (Amal) made things easy and had great recommendations of place to visit and was very helpful .
Stayed 5 nights in May 2018

6/10 Okay

A, U.K.

Liked: Staff & service
Disliked: Cleanliness
Checked us in early which was good. Room smelled strongly of chlorine. The interior of the rooms and furnishings are very dated. Walls were dirty. No soap in toilet. No washing facility in toilet.
Stayed 3 nights in May 2018

6/10 Okay

Gilla

10/10 Excellent

sonia, london

Liked: Staff & service, property conditions & facilities, room comfort
Amazing staff
The staff at palm appart are amazing, especially the manager slim, they made our stay memorable and if we do goi back to Marrakech, we will definitely be staying there. The manager made us feel at home and helped us so much with transport and gave us a lot of info about Marrakech, I cannot recommend them enough!! Absolutely amazing!
Stayed 6 nights in Apr 2018

8/10 Good

Muhammed

Liked: Staff & service
Disliked: Cleanliness
Sofas dirty kitchen need attension

8/10 Good

Amine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marakech palm apartment in Morocco
The place was great and a lots of space with 2 balconies. The pool was awesome with no issues. Plan to bring food and drinks because there is none at the apartment and you have to go out or go next door to get it. Overall nice, clean and quiet place!

2/10 Terrible

Jamie, Leicester, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite hotel but no room cleaning
Hotel looks great from outside, opposite a mall and one of the best nightclubs behind (club 555). Hotel manager Slim and reception staff very friendly and helpful However the hotel services were rubbish. There's no daily clean and the cleaners take the towels in the morning around 11am without replacing them and after speaking with the cleaners and reception 5 times they give it (around 4hours after they take it). Happen to us all three days of the stay. The hotel pool was not switched on so we had to use the neighbour hotel pool. There's no mat for the bathroom so we used a towel. Because we put the towel on the bathroom floor we got charged 100Dhs and the manager was reluctant to waive this even though he knew the situation with the towels. There's also no amneties in the room such as shampoo or soap
Stayed 3 nights in Feb 2018

8/10 Good

Fahad , Halifax

Liked: Cleanliness, staff & service
Close to airport
Next to Al Mazar mall and 10 minutes to airport. Swimming pool was out of use. Had a 2 bedroom apartment, one of the rooms had no wardrobe
Stayed 4 nights in Feb 2018

10/10 Excellent

Radoslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Absolute disrespect for foreign travellers
Our trip started off with the receptionist trying to extort us extra when we were in the check in process, they then realized that we were Arabic speakers and did not want to charge us the extra which they were claiming from the start, the price advised on here will be considerably different to what they want to charge you. They will not let you check in until all payments have not been made, they will also charge you city tax which should be included on her but they will add this onto the total. The accommodation was then served with rude and arrogant staff from security and receptionists to thieving cleaners. One word for this accommodation is disgraceful. If you are from the UK and have 3 apartments here between 6 people which could sleep 5 in each room will not allow you to bring friends over, they will disrespect your guests and forcefully escort them out of the building. Day staff will advise one thing and night staff will be the opposite. while you are advised no guest allowed, you will see guests that are locals being checked in and an hour later they are discussing its okay to bring guests over with the this not being a problem. The third time we stayed here we thought it was great at 1st however this time they were not the same staff and was a complete embarrassment. Will not recommend this place to anyone unless you would like to be extorted and disrespected by the staff here. Just to finish up, they tried charging city tax again at the check out which we refused!!
Stayed 3 nights in Jan 2018

6/10 Okay

gman, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel right opposite almazar mall
Very convenient mall opposite hotel with everything needed for your whole stay rooms are very good value for money especially the senior apartment, only problem is WiFi but that’s not included in the price even tho we had WiFi availabile because we were near to the lobby
Stayed 6 nights in Jan 2018

8/10 Good

Mohammad

Liked: Staff & service, property conditions & facilities, room comfort
very nice place
was great place to stay with very good staff Sam was very helpful
Stayed 5 nights in Dec 2017

6/10 Okay

Hira

Liked: Room comfort
Disliked: Staff & service
Average
Good location. the apartment was big and spacious but we reached at night and no toilet rolls and soap or hand-wash was provided. We had to rush to nearby carrefour to get the basic necessities. There was no hairdryer and no option to rent the out. No option to rent iron either! The kitchen had basic plates and glasses and a frying pan. No electric kettle or microwave! We were provided fresh towels daily but the room wasn't cleaned as we were told it will be cleaned on alternate days. On the 3rd day we had to remind them for cleaning and it was cleaned on the 4th day (toilets didn't look like they were cleaned though). We had breakfast at the palm plaza hotel next door, however we found the breakfast was too expensive. Overall the hotel ambience and outdoors was very good.
Stayed 7 nights in Dec 2017

4/10 Poor

saqib, Manchester

Nice location
Good apparyment hotel in excellent location. However we were badly let down by a room above a shisha resturnat whicj played lod mysic until 2am making it imposible to sleep until it stopped. The place has big room but could do with some refreshing and find a solutoon to this load resturant or restict the loud music to be not played after11pm atleast to leave some preace for rooms above
Stayed 1 night in Dec 2017

6/10 Okay

Nathaniel

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Ok but not British 4 star standards
Hotel is in a great location for tourist. Mall opposite with plenty of amenities. Hotel is ok but ruff around the edges. Needs some electrical work done. Most plug sockets didn’t work and we’re hanging off the wall. Some with exposed wires! I am a late riser but my room wasn’t cleaned once for the week I was out there. Maids left some clean towels three times. Room was very cold and the air con didn’t blow hot air even though I had it in 30 degrees Celsius. No fridge in room so couldn’t keep drinks or food cold. One night woke up thirsty , went to the front desk to ask for room service or a bar and was told I would have to go to another hotel to get a drink. There wasn’t even water on site. My traveling companion couldn’t make the trip but I was told I would still have to pay there city tax even though they were not in the country. I travel all over the world and have stayed in all types of hotels. This hotel needs a expert to come and rectify all the problems addressed.
Stayed 7 nights in Dec 2017

8/10 Good

Tazeela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2017

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but honest review.
Stayed for 3 nights for work. Initially thought I booked a hotel room and was surprised that I had booked a full apartment for myself. Very clean. Staff very friendly. Air-conditioned. Huge bed. Huge swimming pool in the compound as well, garden very well-maintianed. Literally across a mall, convenient for supermarket shopping or lunch/dinner.
Stayed 3 nights in Nov 2017

10/10 Excellent

waqar, Blackburn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool
It was very good. Very good price.only 10 minutes drive to bid square. Next to a mall.
Stayed 7 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
good
Nice hotel friendly staff and a large shopping mall across the road....
Stayed 7 nights in Aug 2017