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InterContinental Marseille - Hotel Dieu, an IHG Hotel

5.0 star property
Luxury Marseille hotel in 2nd Arrondissement with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Marseille - Hotel Dieu, an IHG Hotel

3 restaurants, breakfast, lunch, dinner served; Regional cuisine
Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Exterior
Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
The price is AU$400
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
1 Place Daviel, Marseille, Bouches-du-Rhone, 13002
  • Le Panier
    2 min walk
  • La Canebiere
    7 min walk
  • Old Port of Marseille
    10 min walk
  • Marseille (MRS-Marseille - Provence)
    29 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Terrace, Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed, Terrace, Harbour View

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 50 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, View (La Bonne Mere View)

Premium Room, 1 King Bed, View (La Bonne Mere View)

Premium Room, 1 King Bed, View (La Bonne Mere View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 50 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds, Harbour View

Classic Room, 2 Single Beds, Harbour View

Classic Room, 2 Single Beds, Harbour View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Terrace, Harbour View

Classic Room, 1 King Bed, Terrace, Harbour View

Classic Room, 1 King Bed, Terrace, Harbour View

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 35.0 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Terrace, View (La Bonne Mere View)

Premium Room, 1 King Bed, Terrace, View (La Bonne Mere View)

Premium Room, 1 King Bed, Terrace, View (La Bonne Mere View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 110 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, 1 King Bed, View (La Bonne Mere View)

Junior Suite, 1 King Bed, View (La Bonne Mere View) | Terrace/patio

Junior Suite, 1 King Bed, View (La Bonne Mere View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 50 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, View (La Bonne Mere View)

Classic Room, 1 King Bed (La Bonne Mere View)

Classic Room, 1 King Bed, View (La Bonne Mere View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 28 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Terrace, Harbour View

Classic Room, 2 Single Beds, Terrace, Harbour View

Classic Room, 2 Single Beds, Terrace, Harbour View

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 35 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

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4.6 out of 5, Wonderful, (894)
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8 Dec - 9 Dec
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About the area

Marseille

A luxury stay in the heart of Marseille awaits you at InterContinental Marseille - Hotel Dieu, an IHG Hotel. Within steps you'll find Le Panier and Hotel de Ville. Highlights at this eco-friendly hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A relaxing day at Spa by Clarins can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The brasserie, Les Fenetres, serves Regional cuisine and is open for breakfast, brunch, lunch and dinner. Le Capian is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, sauna and pool loungers. 2260 square feet (210 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 5-property class 2nd Arrondissement hotel include Old Port of Marseille and within 30 minutes you'll find Grand Port Maritime de Marseille.

What's nearby

  • Le Panier - 2 min walk - 0.2 km
  • Old Port of Marseille - 10 min walk - 0.7 km
  • Museum of European and Mediterranean Civilisations - 12 min walk - 1.0 km
  • Les Terrasses du Port - 15 min walk - 1.2 km
  • Grand Port Maritime de Marseille - 4 min drive - 3.0 km

Getting around

  • Colbert Metro Station - 8 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 17 min walk
  • Marseille - Provence Airport (MRS) - 29 min drive

Restaurants

  • ‪Vanille Noire - ‬2 min walk
  • ‪Cup Of Tea - ‬1 min walk
  • ‪Capian Bar - ‬2 min walk
  • ‪La Table d'Augustine - ‬2 min walk
  • ‪Entre Terre et Mer - ‬4 min walk

About this property

InterContinental Marseille - Hotel Dieu, an IHG Hotel

Luxury Marseille hotel in 2nd Arrondissement with 3 restaurants
InterContinental Marseille - Hotel Dieu, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2260 square feet (210 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury InterContinental Marseille - Hotel Dieu, an IHG Hotel. For a fee, parking is available.

This 5-star Marseille hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Conference rooms
  • 2260 sq ft of conference space
  • 210 sq. m of conference space
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
InterContinental Marseille - Hotel Dieu, an IHG Hotel offers 194 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Spa by Clarins has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (EUR 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 35 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Alycone
  • Le Capian
  • Les Fenetres

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,260 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 per person
  • Valet parking fee: EUR 49 per night
  • Rollaway bed fee: EUR 100.0 per night
  • Facilities fee: EUR 19 per person, per day and includes use of: sauna; spa tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel InterContinental Marseille
InterContinental Dieu
InterContinental Hotel Dieu
InterContinental Hotel Dieu Marseille
InterContinental Hotel Marseille
InterContinental Marseille
InterContinental Marseille Dieu
InterContinental Marseille Hotel Dieu
Marseille InterContinental
Marseille InterContinental Hotel
InterContinental Marseille Hotel Dieu
InterContinental Marseille Hotel Dieu an IHG Hotel
InterContinental Marseille - Hotel Dieu, an IHG Hotel Hotel
InterContinental Marseille - Hotel Dieu, an IHG Hotel Marseille

Frequently asked questions

What is the cancellation policy at InterContinental Marseille - Hotel Dieu, an IHG Hotel?

InterContinental Marseille - Hotel Dieu, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Marseille - Hotel Dieu, an IHG Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at InterContinental Marseille - Hotel Dieu, an IHG Hotel on 8 Dec 2024 start from AU$385.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Marseille - Hotel Dieu, an IHG Hotel?

Yep, InterContinental Marseille - Hotel Dieu, an IHG Hotel has valet parking for EUR 49 per night.

Are there any beaches close to InterContinental Marseille - Hotel Dieu, an IHG Hotel?

The closest beach to InterContinental Marseille - Hotel Dieu, an IHG Hotel is Cassis Beach (16.6 km).

Is there a spa on site at InterContinental Marseille - Hotel Dieu, an IHG Hotel?

Yep, Spa by Clarins is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does InterContinental Marseille - Hotel Dieu, an IHG Hotel have a pool?

InterContinental Marseille - Hotel Dieu, an IHG Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at InterContinental Marseille - Hotel Dieu, an IHG Hotel?

InterContinental Marseille - Hotel Dieu, an IHG Hotel features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes InterContinental Marseille - Hotel Dieu, an IHG Hotel a romantic place to stay?

Couples spa treatments and a Michelin-starred restaurant , as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at InterContinental Marseille - Hotel Dieu, an IHG Hotel.

Is InterContinental Marseille - Hotel Dieu, an IHG Hotel family-friendly?

You bet! With amenities such as children's meals, babysitting services and laundry facilities, it's no surprise that InterContinental Marseille - Hotel Dieu, an IHG Hotel is a hit with families.

Does InterContinental Marseille - Hotel Dieu, an IHG Hotel serve breakfast?

You bet, buffet breakfast is offered daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at InterContinental Marseille - Hotel Dieu, an IHG Hotel?

No, InterContinental Marseille - Hotel Dieu, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Marseille - Hotel Dieu, an IHG Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Marseille - Hotel Dieu, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at InterContinental Marseille - Hotel Dieu, an IHG Hotel?

No, only service animals are allowed.

InterContinental Marseille - Hotel Dieu, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 747 out of 1039 reviews" "
Rating 8 - Good. 200 out of 1039 reviews" "
Rating 6 - Okay. 55 out of 1039 reviews" "
Rating 4 - Poor. 23 out of 1039 reviews" "
Rating 2 - Terrible. 14 out of 1039 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Maggie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Manu Rawat

Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Marseille
Great location. Well maintained property. Excellent staff and service. Extremely comfortable beds. Unfortunately, on previous trips to Marseille, we opted for hotels located directly on the port instead of the Intercontinental. We now know that was a mistake and will always try to stay at the Intercontinental. While it is not directly on the port, it is superior to all the properties that are in terms of service, staff, and quality.
Stayed 1 night in Aug 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced I felt like I was staying at a Holiday Inn. In the area, this appears to be the safest hotel Nice view of a church from the terrace I chose this hotel because parking in Marseille is limited. Parking: $40 per night. Valet guys were really nice and spoke English very well Check in and check out: Fast and courteous service Halls leading to the rooms: No AC Room: same set up as Holiday Inn Pool: I believe I was told I had to pay to use it. I did not use it Breakfast: You won’t starve. Bacon was burnt I will not stay in this hotel again. This hotel is a short walk from the bay.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Aug 2024

10/10 Excellent

Mouloud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with big rooms and huge king beds
Stayed 1 night in Jul 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the port area of Marseille
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, with a professional and friendly demeanour. Probably the quietest hotel I have ever used. Lovely terrace for breakfast, drinks and evening meals. A truly 5 star experience.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with beautiful views
Stayed 2 nights in Jul 2024

10/10 Excellent

Manav

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

ann, Gloucestershire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Very central and beautiful building with excellent facilities.
Stayed 13 nights in Jun 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel Only bad thing no complementary water in room every where else I have stayed had this
Stayed 1 night in Jun 2024

10/10 Excellent

Thorvaldur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a historic 18th century building with beautiful views of the city.
Stayed 6 nights in Jun 2024

10/10 Excellent

Leanne, East York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

gena

Travelled with group
Liked: Cleanliness, property conditions & facilities
Beautiful hotel - won’t return.
The hotel was very well situated, and the views from the room as well as the outside dining area was beautiful. Standing by the poured and looking back at the hotel it is equally beautiful. There is No signing area or swimming pool. There is an indoor lap pool only. The room was very nice, which included a large balcony with a beautiful view. However, the air conditioner was not strong enough to cool the room. We spoke several times to the front desk and several times people were sent to the room, but there seem to be no solution.the bathroom area was small and there was little privacy. The breakfast buffet was more typically suited to a budget type hotel. The servers in the bar and food area outside were extremely slow and not interested in providing a high-quality service. I chose this hotel because it was in La Panier area - an area I was interested in exploring. However, if I return to Marci, I will not be staying here. Previously, I stayed in a hotel on the opposite side of the old port, which was very well situated and very well run with a beautiful breakfast on the roof and a pool that offered sun lounges.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, centrally located hotel in a historic building. You’d be hard pressed to find a nicer place to stay in Marseille. Because of the size and age of the building, the air conditioning wasn’t quite as cold as I would’ve like but I otherwise have nothing but good things to say about the hotel. Get a room with a balcony if you can - it’s worth it!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and bathroom. Excellent breakfast selection. Good location by the port
Stayed 2 nights in Jun 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This exceptional hotel exceeded our expectations in every way! The dedication to customer satisfaction shines through in every aspect. The staff were warm and welcoming, the property was immaculately clean, and the beds were incredibly comfortable. The spacious soaking tub and delectable food served on the stunning terrace were the icing on the cake. Our stay here was the highlight of our five-week European adventure, and we would not hesitate to return. A truly outstanding experience!"
Stayed 1 night in Jun 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Manuel

Stayed 1 night in Jun 2024

4/10 Poor

Samantha

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
We have been traveling Spain, the Catalon region, and the French Rivieria. We have stayed at a variety of hotels on this stay, and I’ve stayed at many in my lifetime (including Intercontinentals). This hotel was the worst on this trip and the worst 5 star hotel I think I’ve ever stayed at before. Firstly, the staff is horrible. Unfriendly, unhelpful, and downright rude at times. As as an example, we waited so long for a taxi (over 30 minutes checking in every 5 minutes while others got taxis), that eventually we ordered an Uber. The concierge had the nerve to tell me that Ubers weren’t allowed! I had my 2 young daughters (8 & 5) with me waiting. The food is terrible. We ordered room service one night and got one children’s burger with just cheese on a bun (no burger) and one over cooked burger. My runny chicken salad sandwich was atrocious. They provided 1 condiment for all of us. The dinner at the bar on the terrace was no better. We had a very sub-par pizza for the kids and unripe tomatoes served with bland burrata cheese and a scoop of pesto. When we wanted anything, we looked back to see an empty restaurant filled with dozens of servers conversing but none checking on us. My daughters needed water, but they never had a chance to ask. The rooms are nice enough, but the pillows are way too soft and the furnishings do not scream 5 stars. There are stains on the carpets and our bathtub was dirty. I would not recommend nor stay there again.
Stayed 2 nights in Jun 2024