Springhill Suites Memphis East / Galleria

3.0 star property
Hotel with free breakfast, a quick walk to Wolfchase Galleria
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Springhill Suites Memphis East / Galleria

Lobby
Terrace/patio
Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains
Free daily self-service breakfast

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
2800 New Brunswick Rd, Memphis, TN, 38133
  • Wolfchase Galleria
    3 min walk
  • Saint Francis Hospital - Bartlett
    3 min drive
  • Bellevue Baptist Church
    6 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    27 min drive

Room options

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Sofa bed - double
Pillow-top bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Memphis

At Springhill Suites Memphis East / Galleria you'll be 0.2 km (0.1 mi) from Wolfchase Galleria and 4.6 km (2.8 mi) from Davies Manor. Highlights at this hotel include free self-service breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a 24-hour business centre and laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this 3-property class Wolfchase hotel include Bellevue Baptist Church and Golf and Games Family Park.

What's nearby

  • Wolfchase Galleria - 3 min walk
  • Bellevue Baptist Church - 6 min drive
  • Cordova Community Center - 10 min drive
  • Shelby Farms Park - 10 min drive
  • Shelby Farms Visitor Center - 13 min drive

Getting around

  • Memphis Central Station - 26 min drive
  • Memphis International Airport (MEM) - 27 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Slim Chickens - ‬8 min walk
  • ‪The Cheesecake Factory - ‬13 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

Springhill Suites Memphis East / Galleria

Hotel with free breakfast, a quick walk to Wolfchase Galleria
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is available daily. An indoor pool, barbecue grills, and laundry facilities are also featured at the business-friendly Springhill Suites Memphis East / Galleria. Free self parking is available.

This 3-star Memphis hotel is smoke free.

  • 79 guestrooms or units
  • 3 levels
  • Built in 1998
  • Breakfast available (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • BBQ grill(s)
  • Television in lobby
  • Lift
  • No smoking on site
Springhill Suites Memphis East / Galleria offers 79 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1998
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Fitness facility
  • Hot tub
The following facilities are closed on Wednesday and Thursday:
  • Fitness facility
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Galleria Hotel East
Springhill Suites Memphis East Galleria Hotel
Springhill Suites Galleria Hotel
Springhill Suites Memphis East Galleria
Springhill Suites Galleria
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria
Springhill Suites Memphis East / Galleria Hotel
Springhill Suites Memphis East / Galleria Memphis
Springhill Suites Memphis East / Galleria Hotel Memphis

Frequently asked questions

What is the cancellation policy at Springhill Suites Memphis East / Galleria?

Springhill Suites Memphis East / Galleria offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Springhill Suites Memphis East / Galleria?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Springhill Suites Memphis East / Galleria on 3 Oct 2024 start from AU$161.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Springhill Suites Memphis East / Galleria?

Yep, Springhill Suites Memphis East / Galleria has a free self car park and free RV/bus/truck parking.

Does Springhill Suites Memphis East / Galleria have a pool?

Springhill Suites Memphis East / Galleria has an indoor pool.

Does Springhill Suites Memphis East / Galleria serve breakfast?

You bet, free self-service breakfast is served daily.

Is there a free airport shuttle available at Springhill Suites Memphis East / Galleria?

No, Springhill Suites Memphis East / Galleria does not offer an airport shuttle service.

What time are check-in & check-out at Springhill Suites Memphis East / Galleria?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Springhill Suites Memphis East / Galleria?

No, only service animals are allowed.

Springhill Suites Memphis East / Galleria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 366 out of 849 reviews" "
Rating 8 - Good. 236 out of 849 reviews" "
Rating 6 - Okay. 118 out of 849 reviews" "
Rating 4 - Poor. 77 out of 849 reviews" "
Rating 2 - Terrible. 52 out of 849 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Evelyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff didn’t know what a crib or pack n play was (even though I called before check in to request one). It took them about 10 minutes and 5 employees to figure it out. The room was disgusting…bloodstains on sheets, mildew in tub, old food on the floor. Hot tub was broken and pool wasn’t usable because chlorine fumes were so bad. Breakfast wasn’t even a breakfast. Zero fruit or yogurt options. They offered bagels but no cream cheese. They offered salsa and cheese but no eggs. This was at 7 am and according to another guest, the breakfast had been just as horrible the last several days. Can’t believe this was considered a Marriott hotel. So embarrassing for them.
Stayed 1 night in Jun 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel
Couch was stained and bathroom wasdirty. There were several repairs that needed to be down mostly cosmetic. The free breakfast was basically cereal because the people that prepare the food didn’t show up both days we stay there. Poor management. Stay away from this hotel worst experience we’ve had yet.
Stayed 2 nights in Jun 2024

4/10 Poor

Regina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The couch was nasty. The tub was nasty. The property is old and dirty.
Stayed 1 night in Jun 2024

6/10 Okay

Devin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had smelly/bad odor. Also, room key was unavailable at check-in. The breakfast and dining in surrounding area was good.
Stayed 2 nights in Jun 2024

8/10 Good

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good was clean and beds were comfy
Stayed 1 night in Jun 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty solid stay! Room was clean, check in was easy. Just needed a stay for one night so it definitely did the job. Definitely a bit of an older building but not problematic. Employees were friendly and helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice!
For the most part, the hotel is excellent. The staff is very friendly and helpful and the room comfortable and clean. My only issue is the hallway on the third floor by our room need to be vacuumed. Also, the carpet by the 3rd floor elevator filthy and completely frayed. Those aside, I would definitely recommend this hotel.
Stayed 1 night in Jun 2024

4/10 Poor

Stephen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very dirty, stains on the linens. Dirty door frame, couch was very dirty and stained, mirror was spotted.Hallways were stained and tile work were dirty with spilled liquid.
Stayed 1 night in Jun 2024

2/10 Terrible

Aubrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff had no personality. Sheets were dirty, room was dirty. Continental breakfast, was pathetic! Barely any food items. I had to ask to use a microwave and n the back to heat up oatmeal. They advertised bacon and eggs, both trays were essentially empty. I’ll sleep in my car next time me
Stayed 1 night in Jun 2024

6/10 Okay

Stoney

Liked: Staff & service, room comfort
Booked a king bed but when we got there, it was not available. Luckily they gave us two queens but your site did not have it correct
Stayed 1 night in Jun 2024

10/10 Excellent

Kameica

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Rick

Stayed 1 night in Jun 2024

8/10 Good

erin

Disliked: Staff & service, property conditions & facilities
The tv stand is in a place where if you walk from the bed to the door in the dark, you will hit it with your shins. Also the toilet water would not stop running.
Stayed 1 night in Jun 2024

8/10 Good

ALISSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Mechele

Liked: Cleanliness, staff & service, amenities
Great!
Stayed 1 night in Jun 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Be aware! Not the typical SpringHill Suites
First off, this is not what you know as SpringHill Suites, this is more like the SpringHill and the Knights Inn on that sketchy exit had a baby. Large rooms, sweet staff, free breakfast, etc., but it has a creepy vibe. Dark, super rundown, sticky and torn-up carpet, black painted bathroom walls to cover up who knows what, TVs don’t work (we tried moving rooms three times and gave up). They said the TV issue was an “outage,” but then we saw all the comments, so yeah. We only looked at the star rating and not the comments - our mistake. Read the comments.
Stayed 1 night in May 2024

6/10 Okay

Randell

Liked: Cleanliness
Mediocre
It seemed like it got new management. There was no uniforms on employees. They didn’t know where batteries were for remotes, where to get extra pillows, forgot our room number, the place really need a facelift, carpet in hallways were shabby, wallpaper peeling, elevator was unkempt, couch in our room was difficult to sit on (slanted forward), electrical outlet was very loose (couldn’t hold plug for my irons or their hair dryer), the air conditioner set to 65 to keep cool. Their service was good. I would not stay there again. It was clean and organized in room.
Stayed 2 nights in May 2024

8/10 Good

Jill

Bathtub needs replaced and had mold
Stayed 1 night in May 2024

4/10 Poor

Betty

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Gives Marriott a bad name
The Hotel is in desperate need to be refurbished. The hall carpet is dirty with stains. The bathtub didn't work, toilet hardly flush, my feiend had to remove the tank top to make the toilet flush. The television in both rooms kept blacking out. The tv is so old we couldn’t cast to it from our device. The bed in my friends room was on a frame with wheels. By far this is the worst hotel I have stayed in. This hotel gives Marriott a bad name.
Stayed 3 nights in May 2024

2/10 Terrible

Reginald

Stayed 1 night in May 2024

8/10 Good

Cheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the suite hotel rooms. It is great to have 2 queen beds and a pullout sofa in a sitting area with 2 tvs and a microwave and minifridge. We had 4 rooms, and they all had some left over trash in the rooms. They smelled clean but did not seem to be thoroughly cleaned and prepped since the last guests. And the breakfast area was a bit disorganized -- hard to find utencils, etc.
Stayed 1 night in May 2024

2/10 Terrible

CECILIA

Stayed 3 nights in May 2024